Jay Vijayan, Founder & CEO at Tekion, discusses the dealership pain points he saw which led to the creation of his business. He also shares insights on AI and digital retail and lessons he learned from his leadership role at Tesla.
For more information about our guest, visit their LinkedIn.
Episode Breakdown
3:26 - Jay’s introduction to the automotive industry
9:56 - Why Jay’s company decided to acquire dealerships
12:33 - The major pain points he saw dealerships facing
17:48 - What Jay learned from owning dealerships
23:24 - How a focus on people drove their platform creation
28:21 - Addressing dealers’ concerns with changing technologies
35:15 What can dealers expect from AI in the next few years?
40:06 The F&I process and what dealers are saying
42:03 Best Bets: Cloud platforms, the next industry disruptor and APIs
44:42 Lessons learned from working at Tesla
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