Buy a sports car or start a podcast. It all could have gone the way of a new hobby, with audio kit languishing in a drawer. Instead, this podcast has become a study and celebration of the tricky craft of public service, and it's a source of pure joy for us. Reflecting on three years of TWT: Humble and haphazard beginningsWhat’s changed since the Robodebt Royal Commission Our favourite interviews, scandals, episodesLifting the veil on moments of chaosOur favourite moments with...
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Buy a sports car or start a podcast. It all could have gone the way of a new hobby, with audio kit languishing in a drawer. Instead, this podcast has become a study and celebration of the tricky craft of public service, and it's a source of pure joy for us. Reflecting on three years of TWT: Humble and haphazard beginningsWhat’s changed since the Robodebt Royal Commission Our favourite interviews, scandals, episodesLifting the veil on moments of chaosOur favourite moments with...
Rescuing a bin fire: Test and Learn and Universal Credit (Part 2)
The Westminster Tradition
45 minutes
6 months ago
Rescuing a bin fire: Test and Learn and Universal Credit (Part 2)
In this second episode on Universal Credit, we talk about how the team transitioned from catastrophic failure to remarkable success. We cover: The barriers to test and learn - from the need for certainty by leaders, to Treasury requirements for business cases, to the need to support MinistersThe lessons learnt by the 10 year in role SRO Neil Couling [sorry CCB called you Neil Coulson!!] - including ‘avoid the tyranny of the timetable’Whether test and learn will be something younger generation...
The Westminster Tradition
Buy a sports car or start a podcast. It all could have gone the way of a new hobby, with audio kit languishing in a drawer. Instead, this podcast has become a study and celebration of the tricky craft of public service, and it's a source of pure joy for us. Reflecting on three years of TWT: Humble and haphazard beginningsWhat’s changed since the Robodebt Royal Commission Our favourite interviews, scandals, episodesLifting the veil on moments of chaosOur favourite moments with...
