Buy a sports car or start a podcast. It all could have gone the way of a new hobby, with audio kit languishing in a drawer. Instead, this podcast has become a study and celebration of the tricky craft of public service, and it's a source of pure joy for us. Reflecting on three years of TWT: Humble and haphazard beginningsWhat’s changed since the Robodebt Royal Commission Our favourite interviews, scandals, episodesLifting the veil on moments of chaosOur favourite moments with...
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Buy a sports car or start a podcast. It all could have gone the way of a new hobby, with audio kit languishing in a drawer. Instead, this podcast has become a study and celebration of the tricky craft of public service, and it's a source of pure joy for us. Reflecting on three years of TWT: Humble and haphazard beginningsWhat’s changed since the Robodebt Royal Commission Our favourite interviews, scandals, episodesLifting the veil on moments of chaosOur favourite moments with...
The Billion-Dollar Payroll Disaster: lessons from Queensland Health’s Payroll System
The Westminster Tradition
42 minutes
4 months ago
The Billion-Dollar Payroll Disaster: lessons from Queensland Health’s Payroll System
In this episode, Danielle, Caroline and Alison look at ANOTHER big ICT transformation project, with enormous human impacts and a long and expensive clean up. The Queensland Health payroll system failure ranks as one of Australia's worst public administration disasters, costing taxpayers $1.2 billion and leaving 78,000 healthcare workers without proper pay. What began as a $98 million routine upgrade became a case study in governance failure, mismanaged procurement, and the dangers...
The Westminster Tradition
Buy a sports car or start a podcast. It all could have gone the way of a new hobby, with audio kit languishing in a drawer. Instead, this podcast has become a study and celebration of the tricky craft of public service, and it's a source of pure joy for us. Reflecting on three years of TWT: Humble and haphazard beginningsWhat’s changed since the Robodebt Royal Commission Our favourite interviews, scandals, episodesLifting the veil on moments of chaosOur favourite moments with...
