Buy a sports car or start a podcast. It all could have gone the way of a new hobby, with audio kit languishing in a drawer. Instead, this podcast has become a study and celebration of the tricky craft of public service, and it's a source of pure joy for us. Reflecting on three years of TWT: Humble and haphazard beginningsWhat’s changed since the Robodebt Royal Commission Our favourite interviews, scandals, episodesLifting the veil on moments of chaosOur favourite moments with...
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Buy a sports car or start a podcast. It all could have gone the way of a new hobby, with audio kit languishing in a drawer. Instead, this podcast has become a study and celebration of the tricky craft of public service, and it's a source of pure joy for us. Reflecting on three years of TWT: Humble and haphazard beginningsWhat’s changed since the Robodebt Royal Commission Our favourite interviews, scandals, episodesLifting the veil on moments of chaosOur favourite moments with...
Tom Loosemore: behind the scenes of the Universal Credit Reset
The Westminster Tradition
57 minutes
5 months ago
Tom Loosemore: behind the scenes of the Universal Credit Reset
Tom Loosemore of Public Digital was instrumental in the capital R Reset of Universal Credit. In this interview, he tells Caroline there were no beanbags, but a lot of multi-D. This interview adds nuance and richness to the picture sketched in our previous Universal Credit episodes. Some of the key insights include: Fundamental problem of the original approach was thinking of Universal Credit as a technology challenge rather than a complex policy, operational, and design challengeThe first pha...
The Westminster Tradition
Buy a sports car or start a podcast. It all could have gone the way of a new hobby, with audio kit languishing in a drawer. Instead, this podcast has become a study and celebration of the tricky craft of public service, and it's a source of pure joy for us. Reflecting on three years of TWT: Humble and haphazard beginningsWhat’s changed since the Robodebt Royal Commission Our favourite interviews, scandals, episodesLifting the veil on moments of chaosOur favourite moments with...
