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Think Fast Talk Smart: Communication Techniques
Matt Abrahams, Think Fast Talk Smart
260 episodes
12 hours ago
One of the most essential ingredients to success in business and life is effective communication. Join Matt Abrahams, best-selling author and Strategic Communication lecturer at Stanford Graduate School of Business, as he interviews experts to provide actionable insights that help you communicate with clarity, confidence, and impact. From handling impromptu questions to crafting compelling messages, Matt explores practical strategies for real-world communication challenges. Whether you’re navigating a high-stakes presentation, perfecting your email tone, or speaking off the cuff, Think Fast, Talk Smart equips you with the tools, techniques, and best practices to express yourself effectively in any situation. Enhance your communication skills to elevate your career and build stronger professional relationships. Tune in every Tuesday for new episodes. Subscribe now to unlock your potential as a thoughtful, impactful communicator. Learn more and sign up for our eNewsletter at fastersmarter.io.
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All content for Think Fast Talk Smart: Communication Techniques is the property of Matt Abrahams, Think Fast Talk Smart and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
One of the most essential ingredients to success in business and life is effective communication. Join Matt Abrahams, best-selling author and Strategic Communication lecturer at Stanford Graduate School of Business, as he interviews experts to provide actionable insights that help you communicate with clarity, confidence, and impact. From handling impromptu questions to crafting compelling messages, Matt explores practical strategies for real-world communication challenges. Whether you’re navigating a high-stakes presentation, perfecting your email tone, or speaking off the cuff, Think Fast, Talk Smart equips you with the tools, techniques, and best practices to express yourself effectively in any situation. Enhance your communication skills to elevate your career and build stronger professional relationships. Tune in every Tuesday for new episodes. Subscribe now to unlock your potential as a thoughtful, impactful communicator. Learn more and sign up for our eNewsletter at fastersmarter.io.
Show more...
Careers
Education,
Business,
Language Learning
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250. How to Navigate Conflict: Tools For Productive Communication
Think Fast Talk Smart: Communication Techniques
28 minutes
2 weeks ago
250. How to Navigate Conflict: Tools For Productive Communication

Celebrate our 250th episode with expert strategies that make tough conversations easier — and more meaningful.

Some of the most meaningful shifts in how we communicate come from the moments that challenge us the most. In this special 250th episode of Think Fast Talk Smart, Matt Abrahams reflects on the insights that have shown him how conflict can become a catalyst for clarity, connection, and even compassion.
From Amy Gallo’s reminder that the “right kind of conflict” leads to better outcomes to Jenn Wynn’s framework for calming our nervous system before stepping into a hard conversation and Julia Minson’s HEAR method for signaling genuine curiosity, each tool helps turn tension into understanding for every stage of conflict. And with Joseph Grenny’s guidance on noticing when our motives shift from problem-solving to winning, this episode highlights how self-awareness can reset even the toughest moments.
Whether you’re navigating workplace disagreements or everyday friction at home, this milestone episode offers practical ways to make difficult dialogue feel less daunting — and a real opportunity to communicate better.

Episode Reference Links:

  • Amy Gallo
  • Amy’s Book: Getting Along: How to Work With Anyone
  • Ep.144 Communicating Through Conflict: How to Get Along with Anyone
  • Jenn Wynn  
  • Jenn’s Podcast: The H.I. Note: Healing Inspirations from Life
  • Ep.222 Discussing Through Discomfort: Why the Conversations You Avoid Cost You the Most
  • Julia Minson
  • Ep.136 The Art of Disagreeing Without Conflict: Navigating the Nuance
  • Joseph Grenny
  • Joseph’s Book: Crucial Conversations
  • Ep.207 From Conflict to Connection: Having Crucial Conversations that Count


Music from Blue Dot Sessions:


Etude 3 Chessanta
Etude 1 Cherub

Etude 12 Taminy

Ojufemi

Cloud Cannon

The Caspian Sea 

Doghouse

An Opus in Ab

First Results 

Cach PKL

Tenaway

Connect:

  • Premium Signup >>>> Think Fast Talk Smart Premium
  • Email Questions & Feedback >>> hello@fastersmarter.io
  • Episode Transcripts >>> Think Fast Talk Smart Website
  • Newsletter Signup + English Language Learning >>> FasterSmarter.io
  • Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
  • Matt Abrahams >>> LinkedIn


Timed Links:

  • (1:45) Getting Along: How to Work With Anyone 
  • (18:31) Crucial Conversations


Chapters:

  • (00:00) - Introduction
  • (03:27) - Why Conflict Is Necessary
  • (04:26) - Transforming Unproductive Conflict
  • (05:14) - Inner Experience of Difficult Conversations
  • (06:10) - Self-Awareness, Pause, Reframe
  • (08:17) - Four Questions For Understanding
  • (11:36) - Acting Curious vs. Feeling Curious
  • (13:52) - The HEAR Framework
  • (18:10) - Humility & Willingness To Be Wrong
  • (19:41) - Practice & Repetition
  • (21:08) - Acknowledging Motives
  • (22:22) - Two Questions to Reset Motives
  • (24:16) - Bringing the Frameworks Together
  • (25:42) - What Really Matters
  • (27:14) - Conclusion

********
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Think Fast Talk Smart: Communication Techniques
One of the most essential ingredients to success in business and life is effective communication. Join Matt Abrahams, best-selling author and Strategic Communication lecturer at Stanford Graduate School of Business, as he interviews experts to provide actionable insights that help you communicate with clarity, confidence, and impact. From handling impromptu questions to crafting compelling messages, Matt explores practical strategies for real-world communication challenges. Whether you’re navigating a high-stakes presentation, perfecting your email tone, or speaking off the cuff, Think Fast, Talk Smart equips you with the tools, techniques, and best practices to express yourself effectively in any situation. Enhance your communication skills to elevate your career and build stronger professional relationships. Tune in every Tuesday for new episodes. Subscribe now to unlock your potential as a thoughtful, impactful communicator. Learn more and sign up for our eNewsletter at fastersmarter.io.