In this episode, host Michael Marchuk converses with Crispin Thompson, a leadership strategist and founder of the Leadership Studio. Crispin shares his unique perspective from decades of experience in leadership with Fortune 500 companies and discusses the importance of emotional intelligence in today's tech-driven world. He also explores his journey and inspirations behind his latest book, The Human Advantage: Emotional Intelligence in the Age of AI. This episode provides deep insights on how leaders can cultivate and implement emotional intelligence within their organizations to enhance authentic connections and effective leadership in an era increasingly dominated by AI.
What we talked about with Crispin:
- Leadership and Emotional Intelligence
- The Human Advantage: Writing the Book
- AI and Emotional Intelligence in Leadership
- Cultural Differences in Leadership
Link to Crispin's book: https://www.amazon.com/Human-Advantage-Emotional-Intelligence-Age/dp/B0FXVWXTC4
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In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. .News stories covered in this episode:.OpenAI Hires Slack CEO as Chief Revenue Officer https://www.adweek.com/media/openai-hires-slack-ceo-as-chief-revenue-officer/
.IBM accelerates cloud drive with $11 billion Confluent deal as AI demand booms https://finance.yahoo.com/news/ibm-talks-acquire-confluent-11bn-113049013.html
.Amazon's new AI can code for days without human help. What does that mean for software engineers? https://venturebeat.com/ai/amazons-new-ai-can-code-for-days-without-human-help-what-does-that-mean-for
.What’s Lost When We Work with AI, According to Neuroscience https://hbr.org/2025/12/whats-lost-when-we-work-with-ai-according-to-neuroscience
.Redefine AI upskilling as a change imperative https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/the-organization-blog/redefine-ai-upskilling-as-a-change-imperative
.Detecting AI Writing in the Age of Large Language Models: How Far Can Tech Go? https://thedatascientist.com/detecting-ai-writing-age-of-large-language-models/ .Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!
In this episode, Satish Shenoy talks with three SS&C Blue Prism customers: Roopa Parekh, Head of Intelligent Automation at L3Harris, Hussam Gaoro, Head of Intelligent Automation at BDC, and Jesse Tutt, Program Director of Intelligent Automation at Alberta Health Services. Each shares their company's journey integrating AI into their automation platforms.
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What we discussed with Roopa, Hussam and Jesse:
* AI implementation and scaling challenges and how to drive adoption
* How GenAI is being integrated successfully with digital workers
* AI/automation integration and impact measurement
* AI governance prerequisites and organizational changes
* Developer capacity building for resource-constrained programs
* Intelligent automation benefit realization reporting
* Emerging automation opportunities
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In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.
News stories covered in this episode:
• Can AI be governed before it governs us? https://www.ey.com/en_in/insights/forensic-integrity-services/can-ai-be-governed-before-it-governs-us
• Empathy can't be automated, neither can financial guidance - https://www.financial-planning.com/opinion/why-ai-tools-wont-replace-financial-advisors
• Agentic AI autonomy grows in North American enterprises https://www.artificialintelligence-news.com/news/agentic-ai-autonomy-grows-in-north-american-enterprises/
• It's Hard to Feel the AGI https://tensorlabbet.com/2025/11/30/hard-to-feel-agi/
• Apple AI chief steps down following Siri setbacks https://www.theverge.com/news/835466/apple-ai-chief-john-giannandrea-steps-down-siri
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Join host Michael Marchuk on the Transform NOW Podcast as he converses with Bryan Murphy, CEO of Smartling, an AI-powered translation platform serving top global clients like Coinbase and Lyft. With two decades of experience in leadership roles across various sectors, Brian shares valuable insights into how AI can be seamlessly embedded into business workflows for enhanced efficiency, speed, and customer engagement. Learn about the potential, challenges, and future of AI implementation in organizations, and discover strategies to foster a culture of rapid innovation and operational excellence. Don't miss this in-depth discussion on AI's transformative power and its implications for the future of business.
Here's what we talked with Bryan about:
-AI is exciting for engineers, but comes with challenges.
-Many enterprise projects fail to deliver value.
-Focus on use cases tied to measurable outcomes.
-Transformation involves significant change management.
-Innovation requires ongoing support and maintenance.
-Avoid high-risk projects without clear value.
-Effective project management is crucial for success.
-Change management is a major part of technology transformation.
-Engineers often face daily drudgery in application support.
-Understanding project dynamics is key to success.
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In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. .News stories covered in this episode:.AI diffusion: UAE and Singapore lead the way, Microsoft says https://www.thenationalnews.com/future/technology/2025/10/31/ai-ranking-uae-singapore-microsoft/ .AI revives French playwright Moliere with a new play https://www.reuters.com/business/media-telecom/ai-revives-french-playwright-moliere-with-new-play-2025-11-18/ .EU to delay 'high risk' AI rules until 2027 after Big Tech pushback https://www.reuters.com/sustainability/boards-policy-regulation/eu-delay-high-risk-ai-rules-until-2027-after-big-tech-pushback-2025-11-19/ .IFS & Boston Dynamics: Merging Agentic AI with Robotics https://aimagazine.com/news/ifs-boston-dynamics-harnessing-agentic-ai-robotics .Vince Gilligan’s sci-fi series Pluribus taps into our greatest fears about AI https://theconversation.com/vince-gilligans-sci-fi-series-plur1bus-taps-into-our-greatest-fears-about-ai-269497 .Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!
In this episode, host Michael Marchuk sits down with Chris Condon, the founder and CEO of Aircon, to discuss the revolutionary impact of AI on the logistics industry. Chris, an industry veteran, shares his journey from traditional logistics to innovative AI-driven solutions, highlighting the synergy between artificial intelligence and global supply chains. They explore the intricacies of modernizing logistics, the challenges and opportunities presented by AI, and what the future holds for freight forwarding. Key topics include AI adoption barriers, the role of machine learning, the value of predictive analytics, and the evolving landscape of global air freight. Don't miss this insightful conversation on the future of logistics!
Here's what we discussed with Chris:
-Maximizing Capacity and Predictive Analytics
-Cultural Barriers and AI Integration
-AI in Quoting and Booking
-AI's Role in Customer Relationships and Cost Efficiency
-Challenges in Air Freight Visibility
-AI and Digital Twins in Logistics
-Global Data Challenges and AI Predictions
-Future Disruptions in Logistics
-Revising Roles for Better Customer Service
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In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.
News stories covered in this episode:
More than half of Brits would accept AI shopping assistants’ recommendations, new survey finds - https://www.thesun.co.uk/money/37345746/brits-accept-ai-shopping-assistant-recommendations/
• AI-Powered Hacking: Anthropic Reports First Largely Automated Cyberattack Linked To China - https://www.yahoo.com/news/articles/ai-powered-hacking-anthropic-reports-143047042.html
• AI will slash headcount by two-thirds - retail boss - https://www.bbc.com/news/articles/c98n28k9nz1o
• ‘Trust is at an all-time low for both job seekers and recruiters’: Hiring platform CEO says talent acquisition is in an ‘AI doom loop’ - https://fortune.com/2025/11/18/hiring-job-seekers-recruiters-talent-acquisition-ai-doom-loop-application-technology/
• Introduced miniature drone Tornyol that destroys mosquitoes… with propellers - https://aeronaut.media/news-en/uavs-drones-news-en/en-omt-tornyol-micro-drones-that-kill-mosquitoes/
Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!
In this episode, host Michael Marchuk interviews Victoria Mensch, a PhD psychologist and founder of the Silicon Valley Executive Academy. They discuss the evolving landscape of leadership in an AI-driven world, the challenges posed by legacy mindsets, and the importance of empathy and delegation in effective leadership. Mensch emphasizes the need for leaders to embrace change, combat burnout, and leverage AI tools to enhance their effectiveness. The conversation highlights the significance of continuous improvement and the necessity for leaders to adapt to technological disruptions while maintaining a human-centered approach.
Here's what we talked about with Victoria:
-Legacy mindsets can hinder innovation more than legacy systems.
-Disruption is a constant in today's technological landscape.
-Burnout is a chronic stress cycle that leaders must address.
-Empathy is essential for effective leadership in the AI era.
-Delegation is a critical skill that many leaders overlook.
-Technology is reshaping industries and business models.
-Leaders should not fear AI but embrace it as a tool.
-Experimentation with AI is crucial for future readiness.
-Continuous improvement is necessary for organizational success.
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In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. .News stories covered in this episode:.Microsoft teases agents that become ‘independent users within the workforce’ https://www.theregister.com/2025/11/10/microsoft_agentic_users_a365/. ‘Vibe coding’ named Collins Dictionary’s Word of the Year https://www.cnn.com/2025/11/06/tech/vibe-coding-collins-word-year-scli-intl .Underwater cables are a vital piece of the AI buildout and internet — investment is booming https://www.cnbc.com/2025/11/08/big-tech-ai-underwater-cables.html .Debt Has Entered the A.I. Boom https://www.nytimes.com/2025/11/08/business/dealbook/debt-has-entered-the-ai-boom.html?unlocked_article_code=1.0E8.1VeO.VdFjpu9e9aX9&smid=url-share .Is AI really coming for our jobs and wages? Past predictions of a ‘robot apocalypse’ offer some clues https://theconversation.com/is-ai-really-coming-for-our-jobs-and-wages-past-predictions-of-a-robot-apocalypse-offer-some-clues-269068 .AI Is Upending Jobs. Corporate Tech and HR Are Teaming Up to Figure It Out. https://www.wsj.com/articles/ai-is-upending-jobs-corporate-tech-and-hr-are-teaming-up-to-figure-it-out-d6df71c9 .Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!
In this episode, host Michael Marchuk talks with Jeremy Rossi and John Ballone from SS&C to discuss the advantages of code generation tools, emphasizing their potential for creating predictable systems by leveraging expert knowledge. Jeremy and John highlight the importance of using these tools effectively to enhance trust and outcomes in software development and agentic AI.
What we talked with Jeremy and John about:
-Code generation is a safe choice for developers.
-Tools should be used more frequently in the coding process.
-Non-deterministic nature of tools requires careful handling.
-Expertise can be codified for better outcomes.
-Testing code generated by tools is essential.
-Building use cases helps in defining inputs and outputs.
-Modern LLMs facilitating predictable systems.
-Increased trust in code generation
-Effective interaction with tools is key to success.
-The future of code production
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In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.
News stories covered in this episode:
• OpenAI Plans For IPO https://www.forbes.com/sites/the-prompt/2025/10/30/openai-plans-for-ipo/
• Could Google Parent Alphabet Become the Nvidia of Quantum Computing? https://finance.yahoo.com/news/could-google-parent-alphabet-become-084400382.html
• New Version of Siri to 'Lean' on Google Gemini https://www.macrumors.com/2025/11/02/new-version-of-siri-to-lean-on-google-gemini
• The New York College Trying to ‘AI-Proof’ Its Students - https://www.newsweek.com/new-york-college-trying-ai-proof-students-10968117
• Billboard Says AI-Powered ‘Artists’ Are Increasingly Hitting The Charts https://www.forbes.com/sites/conormurray/2025/10/29/billboard-says-ai-powered-artists-are-increasingly-hitting-the-charts
• Can AI agents be effective mentors? Experts urge caution https://www.hrreporter.com/focus-areas/automation-ai/can-ai-agents-be-effective-mentors-experts-urge-caution/393662
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In this episode, host Michael Marchuk interviews Mohammed Hafeez Baig, an expert in AI and finance. They discuss the evolution of finance systems, the integration of AI into traditional workflows, and the importance of maintaining trust and transparency in AI applications. Mohammed shares insights from his book, 'AI-Powered SAP Finance,' emphasizing the need for finance professionals to adapt to new technologies while preserving the strengths of established systems. The conversation highlights the potential of AI to enhance decision-making and operational efficiency without disrupting existing processes.
Here's what we discussed:
-AI is not here to replace humans but to enhance existing processes.
-Traditional finance systems excel in discipline and accountability.
-Trust in AI comes from transparency and explainability.
-Finance professionals need to adopt a mindset of continuous learning.
-The financial close process can be transformed into real-time activities with AI.
-Modernization in finance means improving what already works.
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In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. .News stories covered in this episode:.Yahoo Finance: Microsoft, OpenAI agree to new for-profit deal. Windows maker gets 27% stake. https://finance.yahoo.com/news/microsoft-openai-agree-to-new-for-profit-deal-windows-maker-gets-27-stake-142521183.html .Amazon to announce largest layoffs in company history, source says https://www.cnbc.com/2025/10/27/amazon-to-announce-sweeping-corporate-job-cuts-starting-tuesday.html .After rejecting Adobe’s $3B offer, Synthesia plans a new round with NVIDIA’s Jensen Huang https://techfundingnews.com/synthesia-rejects-adobe-3b-bid-gears-up-3b-funding-nvidia/ .Designing a Successful Agentic AI System https://hbr.org/2025/10/designing-a-successful-agentic-ai-system?utm_source=chatgpt.com .Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!
In this episode, host Michael Marchuk chats with Jacob Ward, a seasoned journalist and author who delves deep into the implications of AI and technology on our daily lives. From predicting the future to co-hosting PBS's 'Hacking Your Mind,' Jacob discusses the human mind's vulnerabilities, the ethical implications of AI, and how technology shapes our behaviors. Whether you're worried about AI taking over or just curious about its impact, buckle up for an insightful and thought-provoking discussion.
Here's what we discussed:
The Impact of Technology on Human Behavior
AI and Human Vulnerability
Corporate Responsibility and AI
The Need for Regulation and Cognitive Liberty
The Dangers of AI Manipulation
AI's Role in Targeted Advertising
Ethical Considerations for AI Development
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In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.
News stories covered in this episode:
• WhatsApp changes its terms to bar general-purpose chatbots from its platform https://techcrunch.com/2025/10/18/whatssapp-changes-its-terms-to-bar-general-purpose-chatbots-from-its-platform/
• European small businesses rush into AI without basic digital tools, study shows https://www.reuters.com/business/european-small-businesses-rush-into-ai-without-basic-digital-tools-study-shows-2025-10-08
• From Automation To Emotion: AI’s Real Impact On Advisor-Client Relationships https://wealthsolutionsreport.com/2025/10/21/from-automation-to-emotion-ais-real-impact-on-advisor-client-relationships/
• Amazon hopes to replace 600,000 US workers with robots, according to leaked documents https://www.theverge.com/news/803257/amazon-robotics-automation-replace-600000-human-jobs
• OpenAI Launches “Project Mercury” to Train AI for Investment Banking Automation https://iafrica.com/openai-launches-project-mercury-to-train-ai-for-investment-banking-automation/
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In this episode, Brad Hairston talks with Clement Lo, CIO at BCT Group, one of the largest trust companies in Hong Kong. Clement was recently awarded the SS&C Blue Prism Leader of the Year Award, a high honor for an SS&C Blue Prism customer. He explains what this award means to him and his team and the core principles they have followed to achieve so much success with their automation program.
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What we discussed with Clement:
* All about BCT Group in Hong Kong
* What the Leader of the Year Award from SS&C Blue Prism means to Clement
* The key principles behind BCT’s RPA operating model
* Automation benefits realized
* How automation enables true digital transformation in pension and fund administration and creates competitive advantage
* What’s next for BCT’s automation journey
* Advice to organizations just starting their automation journey
* Leadership lessons learned from BCT’s automation journey
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.
To ensure that you never miss an episode of Transform NOW, be sure to subscribe!
In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.
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News stories covered in this episode:
EU rolls out $1.1 billion plan to ramp up AI in key industries amid sovereignty drive https://www.reuters.com/world/china/eu-rolls-out-11-billion-plan-ramp-up-ai-key-industries-amid-sovereignty-drive-2025-10-08/
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California becomes first state to regulate AI companion chatbots https://techcrunch.com/2025/10/13/california-becomes-first-state-to-regulate-ai-companion-chatbots/
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The emerging new job for humans AI just created https://www.fastcompany.com/91408440/why-every-company-needs-an-ai-automation-engineer-and-what-we-actually-do-ai-automation-engineer-hiring
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The World’s First AI-Powered Minister Tests the Future of Government https://time.com/7324934/albania-ai-minister-diella/
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The Robot in Your Kitchen
https://time.com/7324233/figure-03-robot-humanoid-reveal/
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.
To ensure that you never miss an episode of Transform NOW, be sure to subscribe!
In this episode, Brad Hairston talks with Gaurav Karker from Capgemini and Chris White from scmBLOX, both seasoned career consultants, who explain how automation and AI is transforming supply chain management across industries.
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What we discussed with Gaurav and Chris:
* An overview of Capgemini’s Intelligent Supply Chain Practice
* How/why Capgemini built an end-to-end supply chain intelligent automation solution on the SS&C Blue Prism platform
* How scmBLOX helps companies with agent-based strategic planning simulation tools
* The importance of a framework around “human-in-the-loop” and all of its variations
* Why digital twin technology is so pervasive and critically important
* Supply Chain areas showing the biggest need for AI agents
* Advancements anticipated in supply chain automation in the years to come
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🤩Case studies: https://okt.to/ft1AMX
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In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI.
News stories covered in this episode:
• OpenAI wraps $6.6 billion share sale at $500 billion valuation https://www.cnbc.com/2025/10/02/openai-share-sale-500-billion-valuation.html
• Meta will start mining AI chatbot conversations to target users with ads and content https://siliconangle.com/2025/10/01/meta-will-start-mining-ai-chatbot-conversations-target-users-ads-content/
• Deloitte to pay money back to Albanese government after using AI in $440,000 report https://www.theguardian.com/australia-news/2025/oct/06/deloitte-to-pay-money-back-to-albanese-government-after-using-ai-in-440000-report
• Hollywood performers union condemns AI-generated 'actress' Tilly Norwood https://www.reuters.com/sustainability/sustainable-finance-reporting/hollywood-performers-union-condemns-ai-generated-actress-tilly-norwood-2025-10-01/
• OpenAI really, really wants you to start your day with ChatGPT Pulse https://www.theverge.com/ai-artificial-intelligence/785881/openai-really-really-wants-you-to-start-your-day-with-chatgpt-pulse
Visit us on our socials:
🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU
🧑💻LinkedIn: https://okt.to/k8zIdp
✖️Twitter: https://okt.to/fHyd9G
🙋♀️Facebook: https://okt.to/Vyjfiz
📸Instagram: https://okt.to/5nYvIf
💭Blog: https://okt.to/QuGqVP
🤩Case studies: https://okt.to/ft1AMX
To ensure that you never miss an episode of Transform NOW, be sure to subscribe!