Struggling with slow, expensive, and frustrating Salesforce support? You're not alone. In this episode of Unleashed Now, we dive into how Balo (www.balo.expert) is transforming the game—giving businesses instant access to the top 1% of Salesforce experts, without the long wait times or hefty contracts. We break down their unique pay-as-you-go (by the minute!) model, expert vetting process, and what this means for both users and professionals. Tune in to discover a smarter way to get Salesforce help, exactly when you need it.#Salesforce #Balo #SalesforceExperts #SaaS #OnDemandSupport #TechSupport #ExpertMarketplace #CustomerSuccess
In this episode of Unleashed Now, the AI-driven enterprise tech podcast, we explore the growth of IT budgets projected for 2025, with a predicted 3.9% increase fueling innovation in enterprise software. We discuss key investment priorities such as front-office apps, cloud infrastructure, generative AI, and cybersecurity, spotlighting industry leaders like Microsoft, Salesforce, Snowflake, and MongoDB. Tune in for insights on navigating the evolving tech landscape, balancing spending with strategy, and staying ahead in a competitive industry.
In this episode of Unleashed Now, the AI-powered enterprise tech podcast, we dive into Elon Musk's XAI and its $6 billion funding milestone. Discover how XAI's rebellious AI model, Grok, is shaking up the industry with its bold personality and groundbreaking potential. We explore its integration with X (formerly Twitter), massive infrastructure investments, and ambitious plans to rival AI giants like OpenAI. From innovation to ethical challenges, tune in to understand how XAI could reshape technology, businesses, and our everyday lives.
In this episode of Unleashed Now, we explore Meta’s ambitious $10 billion Subsea Cable project, spanning over 40,000 km and set to revolutionize global data transmission. Discover why Meta is building its own infrastructure, how AI demands are driving this initiative, and what the project's unique "W" shaped route says about resilience and security. We also dive into broader implications, from geopolitical strategy to the potential fragmentation of the internet, and Meta's plans to position India as a future AI hub. Join us for a thought-provoking discussion on the intersection of technology, power, and the future of the internet.
This episode of Unleashed Now explores Amazon's $4 billion investment in Anthropic, a generative AI startup, bringing their total funding to $8 billion. The discussion highlights Amazon's strategic shift to becoming a platform for AI development, leveraging their proprietary AI-focused chips (Tranium and Inferentia) as part of the partnership. The podcast delves into Anthropic's role in generative AI, its flagship model Claude, and its emphasis on ethical, "Constitutional AI" development. Analysts predict that Amazon's move could disrupt competitors like NVIDIA while fostering a more responsible AI ecosystem. The hosts also discuss AI's broader implications for businesses, daily life, and society, emphasizing the importance of responsible innovation.
In this episode, we dive into the bold vision of Twenty, a rising open-source CRM contender aiming to disrupt Salesforce’s dominance. Explore how open-source innovation is reshaping the tech landscape, why Twenty’s flexible platform and community-driven approach stand out, and what this means for the future of software. Whether you're a tech enthusiast or a business leader, this conversation about the next wave of CRM evolution is one you won’t want to miss.
In this episode, we unleash into the Department of Justice’s groundbreaking case against Google, targeting its Chrome browser and dominance in search and AI. Join us as we unpack the DOJ’s antitrust claims, the potential breakup of Chrome, and the far-reaching implications for competition, innovation, and the future of the internet. From browser market diversity to ethical AI development, this episode explores how these shifts could reshape our digital lives.
In this episode, we dive into the insights from the "ANZ Salesforce Salary Survey 2024" by Talent Hub, a comprehensive report capturing the latest trends in compensation for Salesforce professionals across Australia and New Zealand. We'll explore average salaries, key industry trends, the impact of certifications, and disparities in pay across different roles and levels of experience. Whether you're a Salesforce expert or someone interested in the tech job market, this episode offers valuable data and analysis to help you navigate the evolving landscape of Salesforce careers.
In this episode, we unleash on Cogna, an innovative startup aiming to revolutionize enterprise software. We discuss Cogna's recent $15 million Series A funding led by Notion Capital, with Hoxton Ventures and Chalfen Ventures joining, bringing their total funding in their first year to nearly $20 million. Cogna tackles the complexities of traditional ERP systems by leveraging AI, particularly large language models (LLMs), to create custom software solutions faster and more affordably. With a strong team led by founder Ben Peters and early successes with major clients, Cogna is poised to challenge industry giants like SAP and Oracle, potentially transforming the landscape of software development.
In this episode, we dive into a bestselling book, Become a Super Salesforce Consultant by Heather Black, CEO of Supermums. Join us as we explore the journey of becoming a successful Salesforce consultant, with insights on mastering key skills like agile project management, business analysis, and change management. Heather’s personal story of turning rookie mistakes into an award-winning consultancy offers valuable lessons for both aspiring and experienced professionals. Learn how to build a high-performing team, foster client relationships, and ensure successful Salesforce implementations in this practical, expert-led guide.
Download the free e-book (until 11th Nov 2024)
In this episode, we dive into Salesforce's AgentForce and its bold new pay-per-conversation pricing model. Unlike traditional licensing, this approach makes AI adoption more accessible by allowing businesses to pay based on usage. We discuss how this model could change budgeting strategies, lower entry barriers, and drive value, especially for smaller businesses exploring AI.
In this episode, we dive into the risks and limitations of using Generative AI. Exploring insights from industry experts like Gartner analyst Rita Sallam, we discuss situations where Generative AI may not be the best choice, particularly for tasks like precise calculations, complex decision-making, and planning. They highlight alternative AI techniques like knowledge graphs and reinforcement learning, offering a balanced perspective on the strengths and weaknesses of different AI models. The episode underscores the importance of responsible AI adoption, calling for critical thinking, ethical considerations, and well-rounded AI strategies in the business world.
In this episode, we dive into why ethical AI is critical for today’s business leaders, especially CIOs, and anyone in a strategic role. With insights from Salima Bhimani, former Chief Strategist for Responsible Technology at Alphabet and now CEO of 10Xresponsibletech, we explore the three pillars of ethical AI: eliminating harm, expanding benefits, and creating a symbiotic relationship between humans and AI. Bhimani emphasizes that ethical AI isn’t just “nice to have” but a competitive advantage, attracting top talent and reducing financial risks. Tune in to learn how companies can build trust, bridge the digital divide, and set a strong ethical foundation for the AI-driven future.
In this episode, we dive into the top five highest-paying IT certifications for 2024, exploring how each certification can boost your career. With in-depth insights from recent research, we reveal why these certifications (covering areas like cloud architecture, security, and multi-cloud expertise) are so valuable today. If you're aiming for a skillset that companies desperately need, join us to learn not only which certifications offer the best salaries but also how to strategically future-proof your career in a fast-evolving tech world.
In this episode, we dive into the biggest Mergers & Acquisitions shaping Enterprise Tech in 2024 (so far). With AI startups being snatched up by Microsoft, Salesforce, and others, and companies like AMD and IBM making strategic buys, the tech landscape is rapidly evolving. We explore how businesses are using acquisitions to enhance cloud infrastructure, build AI capabilities, and gain a competitive edge. Tune in to hear how economic conditions are impacting deal sizes, the rise of techquisitions and what these trends signal for the future of IT innovation and business strategy.
In this episode of Unleashed Now, the enterprise tech podcast powered by AI, we dive into the key questions every CIO must answer to secure internal buy-in for AI adoption. Drawing on insights from the Gartner IT Symposium Expo and real-world examples from Kroger, Verizon, and AstraZeneca, we cover boardroom strategies, employee engagement, and how AI is reshaping business operations. We also break down Tina Nunno's B.O.A.R.D. framework, providing a practical guide for navigating AI discussions with executive teams. Tune in for tips on AI use cases, talent strategies, and overcoming challenges in the fast-evolving AI landscape.
In this episode, we dive deep into 8Squad’s latest white paper, From Backlog to Front Foot, which addresses the challenges faced by government agencies in managing service backlogs. We break down how modern solutions can streamline operations, enhance mission-critical service delivery, and generate meaningful impact for communities. Whether you're a leader in public service or passionate about transformative tech, this discussion will leave you with actionable strategies to drive change.
In this episode, we dive into the growing AI Agent rivalry between Microsoft and Salesforce. As Mark Benioff boldly compares Microsoft’s Copilot to a modern Clippy, we explore what makes these new AI tools so impactful—and controversial. From Salesforce's AgentForce to Microsoft's business-focused Copilot, we break down the features, strategies, and potential disruptions. Are AI agents the future of business efficiency, or just a costly trend? Tune in to uncover how this battle could shape the way we work, automate tasks, and rethink ROI in the AI era.
Explore the key trends shaping the Salesforce Job Market in 2024. This episode breaks down the top facts and figures, including the expected surge in demand for AI-driven roles, job creation forecasts, and opportunities for Salesforce professionals. Learn how evolving technologies, market shifts, and new skill requirements are influencing career paths in the Salesforce ecosystem and what it means for current and aspiring professionals.
This episode explores Salesforce's innovative Agentforce technology and how it empowers businesses to create and manage autonomous agents across all departments such as Sales, Service, and Marketing. Discover the no-code Agent Builder, where agents are configured with natural language, and learn how the Atlas Reasoning Engine drives decision-making. We also dive into the integration with Data Cloud, the use of Retrieval Augmented Generation (RAG) for smarter responses, and tools like Prompt Builder for refining agent intelligence. Tune in for a comprehensive look at how Agentforce unlocks the potential of autonomous agents to transform business operations.