Build an ops engine that actually holds up in 2026. In this short holiday solo, Hilary shares three ways to work together in 2026—starting with The Ops Edge Academy (a 12-week, hands-on PDCA certification rooted in Toyota’s approach), plus the Flow State Workshop to master process mapping, 1:1 training for an Ops leader on your team, and her full engagement retainer for end-to-end process improvement. You’ll hear why mapping the real process first reduces variability (and chaos), how to cut ...
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Build an ops engine that actually holds up in 2026. In this short holiday solo, Hilary shares three ways to work together in 2026—starting with The Ops Edge Academy (a 12-week, hands-on PDCA certification rooted in Toyota’s approach), plus the Flow State Workshop to master process mapping, 1:1 training for an Ops leader on your team, and her full engagement retainer for end-to-end process improvement. You’ll hear why mapping the real process first reduces variability (and chaos), how to cut ...
In this episode, Hilary Corna dives deep into the customer lifecycle and how it serves as the foundation for creating long-term customer relationships. From post-sales strategies to operationalizing key processes, this discussion provides a roadmap for fostering customer loyalty and driving sustainable business growth. Whether you're refining your operations or rethinking your customer retention strategies, this episode delivers actionable insights to transform your approach. Visit www.hilar...
Unprofessional
Build an ops engine that actually holds up in 2026. In this short holiday solo, Hilary shares three ways to work together in 2026—starting with The Ops Edge Academy (a 12-week, hands-on PDCA certification rooted in Toyota’s approach), plus the Flow State Workshop to master process mapping, 1:1 training for an Ops leader on your team, and her full engagement retainer for end-to-end process improvement. You’ll hear why mapping the real process first reduces variability (and chaos), how to cut ...
