In this end-of-year solo episode, Hilary Corna looks ahead to 2026 and explains why it will be a “convergence year” where AI goes mainstream and operations become a true competitive advantage. She walks through three core questions every leader should ask about their operations before Q1, shows how lack of clarity (“who does what, when, and why”) caps growth, and reframes AI as a solution to real bottlenecks—not a shiny object to chase. Get intentional about the small shifts now so they can c...