Build an ops engine that actually holds up in 2026. In this short holiday solo, Hilary shares three ways to work together in 2026—starting with The Ops Edge Academy (a 12-week, hands-on PDCA certification rooted in Toyota’s approach), plus the Flow State Workshop to master process mapping, 1:1 training for an Ops leader on your team, and her full engagement retainer for end-to-end process improvement. You’ll hear why mapping the real process first reduces variability (and chaos), how to cut ...
All content for Unprofessional is the property of Hilary Corna and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Build an ops engine that actually holds up in 2026. In this short holiday solo, Hilary shares three ways to work together in 2026—starting with The Ops Edge Academy (a 12-week, hands-on PDCA certification rooted in Toyota’s approach), plus the Flow State Workshop to master process mapping, 1:1 training for an Ops leader on your team, and her full engagement retainer for end-to-end process improvement. You’ll hear why mapping the real process first reduces variability (and chaos), how to cut ...
Is your business running—or tripping—on its own workflows? In this solo master class, Hilary unpacks the five building blocks of a great business process: clear purpose, customer-centred flow, simple standardized steps, crystal-clear ownership, and baked-in checkpoints. You’ll hear practical stories—from SaaS onboarding to one-hour support SLAs—and leave with a checklist you can apply today to cut friction, boost accountability, and scale with confidence. Grab the free Good-Process Checklist ...
Unprofessional
Build an ops engine that actually holds up in 2026. In this short holiday solo, Hilary shares three ways to work together in 2026—starting with The Ops Edge Academy (a 12-week, hands-on PDCA certification rooted in Toyota’s approach), plus the Flow State Workshop to master process mapping, 1:1 training for an Ops leader on your team, and her full engagement retainer for end-to-end process improvement. You’ll hear why mapping the real process first reduces variability (and chaos), how to cut ...
