COVID-19 transformed how San Francisco nonprofits serve unhoused communities. This episode features leaders like Kevin Adler (Miracle Messages), Shannon Eizenga (Gubbio Project), Mary Kate Bacalao (Compass Family Services), and researchers from Foundations for Social Change. When food pantry demand exploded from 800 to 20,000 monthly requests, organizations innovated with virtual buddy systems, guaranteed income programs, and hotel-based wraparound services. Key findings: Direct cash transfers ($500-$7,500) helped people exit homelessness faster without increasing substance use, saving governments money. Solutions include layering comprehensive support—housing, healthcare, employment, counseling—and replacing police with compassionate alternative response teams. The crisis revealed that addressing the root cause—lack of money—combined with community connection, creates lasting stability.
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