Novel ideas often hinge on the right relationships. Research shows that if we lean on the wrong connections – or work alone when collaboration is needed – we can derail creativity before it ever takes off. On this episode of the Work Better podcast, Jill Perry‑Smith reveals why our weakest ties, those acquaintances we barely know, may be the strongest source of fresh perspectives and breakthrough innovation.
Jill Perry Smith is a Professor of Organization & Management at Emory University’s Goizueta Business School. She serves as Academic Director for the Roberto C. Goizueta Center for Entrepreneurship & Innovation and is recognized for her research on how social networks shape creativity and innovation. With a background in civil engineering and organizational behavior, she bridges technical problem‑solving with insights into human relationships and workplace design.
The Work Better podcast is produced by Katie Pace, with assistance from Rebecca Charbauski, Stav Kontis, Chiara Licari, and Brandon Lacic. Erin Ellison provides creative art direction. Soundpost Studios edits and mixes the podcast. Mark Caswell and Jose Jimenez provide technical support. Areli Arellano and Jordan Marks publish digitally.
All content for Work Better is the property of Steelcase and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Novel ideas often hinge on the right relationships. Research shows that if we lean on the wrong connections – or work alone when collaboration is needed – we can derail creativity before it ever takes off. On this episode of the Work Better podcast, Jill Perry‑Smith reveals why our weakest ties, those acquaintances we barely know, may be the strongest source of fresh perspectives and breakthrough innovation.
Jill Perry Smith is a Professor of Organization & Management at Emory University’s Goizueta Business School. She serves as Academic Director for the Roberto C. Goizueta Center for Entrepreneurship & Innovation and is recognized for her research on how social networks shape creativity and innovation. With a background in civil engineering and organizational behavior, she bridges technical problem‑solving with insights into human relationships and workplace design.
The Work Better podcast is produced by Katie Pace, with assistance from Rebecca Charbauski, Stav Kontis, Chiara Licari, and Brandon Lacic. Erin Ellison provides creative art direction. Soundpost Studios edits and mixes the podcast. Mark Caswell and Jose Jimenez provide technical support. Areli Arellano and Jordan Marks publish digitally.
Make Listening Your Superpower with Jeff Yip (S7:E2)
Work Better
28 minutes 45 seconds
2 months ago
Make Listening Your Superpower with Jeff Yip (S7:E2)
Listening is hardest when it matters most – and many of us are doing it wrong. In this Work Better episode, researcher Jeff Yip reveals the five mistakes that sabotage our ability to truly hear others. Find out what they are, and learn why listening is the key to connection, engagement, and leadership – and how to start doing it better.
Jeffrey Yip, PhD, is an Associate Professor of Management at Simon Fraser University and the founder of ListeningWorks. His research focuses on leadership, mentoring, and career development, with a special emphasis on interpersonal dynamics and organizational psychology. A Fulbright scholar, Yip earned his PhD in Organizational Behavior from Boston University and a master’s degree in Human Development and Psychology from Harvard University.
The Work Better podcast is produced by Katie Pace, with assistance from Rebecca Charbauski, Stav Kontis, Chiara Licari, and Brandon Lacic. Erin Ellison provides creative art direction. Soundpost Studios edits and mixes the podcast. Mark Caswell and Jose Jimenez provide technical support. Areli Arellano and Jordan Marks publish digitally.
Work Better
Novel ideas often hinge on the right relationships. Research shows that if we lean on the wrong connections – or work alone when collaboration is needed – we can derail creativity before it ever takes off. On this episode of the Work Better podcast, Jill Perry‑Smith reveals why our weakest ties, those acquaintances we barely know, may be the strongest source of fresh perspectives and breakthrough innovation.
Jill Perry Smith is a Professor of Organization & Management at Emory University’s Goizueta Business School. She serves as Academic Director for the Roberto C. Goizueta Center for Entrepreneurship & Innovation and is recognized for her research on how social networks shape creativity and innovation. With a background in civil engineering and organizational behavior, she bridges technical problem‑solving with insights into human relationships and workplace design.
The Work Better podcast is produced by Katie Pace, with assistance from Rebecca Charbauski, Stav Kontis, Chiara Licari, and Brandon Lacic. Erin Ellison provides creative art direction. Soundpost Studios edits and mixes the podcast. Mark Caswell and Jose Jimenez provide technical support. Areli Arellano and Jordan Marks publish digitally.
