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Your Broker Admin
Rob Cummings
57 episodes
18 hours ago
A shortform Podcast providing info, tips & updates for Mortgage Broker Admin staff & solo Brokers and the occasional chat with industry guests. Hosted by Rob Cummings of MBES Australia
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Management
Business
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All content for Your Broker Admin is the property of Rob Cummings and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
A shortform Podcast providing info, tips & updates for Mortgage Broker Admin staff & solo Brokers and the occasional chat with industry guests. Hosted by Rob Cummings of MBES Australia
Show more...
Management
Business
Episodes (20/57)
Your Broker Admin
EP56. Twelve Seconds Aloft, Lender Quirks & Reviews That Add Up
Your final Bonus History Bite for 2025. In this week’s Humpday Helper, it’s a real mixed bag. Some practical ANZ loan finder tips, a Bankwest pricing quirk that adds an extra step where you weren’t expecting one, plus a couple of notable updates from VMG and Westpac that are worth having on your radar. Then we’ll move into the Loan Reviews Wrap-Up, covering the week ending 12 December 2025, along with a brief look at how the year has landed overall. The wins, the opportunities, and a reminder that even small outcomes tend to add up when you stay consistent.
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18 hours ago
11 minutes 24 seconds

Your Broker Admin
EP55. Nobel Beginnings, Kingly Exits & Credit Analysis Must-Haves
First up, we have your weekly Bonus History Bite. This week’s Humpday Helper looks at the minimum requirements for credit analysis. Nothing groundbreaking - just the information you actually need upfront so you don’t spend the rest of the process untangling guesswork. And who needs that? Then we move into the Reviews Wrap-Up, covering the week ending 5 December 2025. A steady start to the month, a few decent savings, and at least one client who walked away with an early Christmas present.
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1 week ago
10 minutes 25 seconds

Your Broker Admin
EP54. Eureka to SMS, Bendigo Pricing Tips & Brand Power Success
First up, we have our our Bonus History Bite. In this week’s Humpday Helper, I’ll step you through the processes for completing pricing reviews with Bendigo & Adelaide Bank. Whilst you are unable to lodge new loans with Adelaide Bank anymore, you can still complete pricing reviews for existing ones. Then, we’ll head into the Reviews Wrap-Up, where we break down the results from the week ending 28 November 2025. Another solid finish to the month, with rate reductions, new lending opportunities along with a reminder that keeping your brand front of mind can quietly work wonders.
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2 weeks ago
8 minutes 9 seconds

Your Broker Admin
EP53. Concorde Retires, Em-Dashes Die & Loan Reviews Deliver
In this week’s Humpday Helper, I’ve shared a slightly personal one - a learning curve on the joys and frustrations of AI-generated content, and my ongoing battle to avoid those regrettable long dashes in everything I write. Turns out you can actually train an AI to avoid them. It just takes time, persistence, and the occasional emotional bribe. Then we’ll head over to the Reviews Wrap-Up, where we unpack the outcomes from the week ending 21 November 2025. Another solid batch of results, a standout Macquarie win that feels like finding a twenty in your old jeans, a fresh refinance opportunity, and yes - the Scrooge Lender of the Week making yet another appearance.
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3 weeks ago
7 minutes 44 seconds

Your Broker Admin
EP52. Lincoln Lessons, Lender Quirks & Loan Review Saves
This week’s Humpday Helper #159 brings a lovely assortment of quirks from NAB, Bankwest and Macquarie - the type that make you question both product testing and human civilisation. Policies change, platforms evolve, but the national sport of “workarounds” continues. Then we’ll head into the Reviews Wrap-Up and check the outcomes from the loan reviews completed during the week ending 14 November 2025, because persistence is still a business strategy
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4 weeks ago
9 minutes 47 seconds

Your Broker Admin
EP51. Loan Reviews from Ice Shelf to Lifesaver: Guy Whelan’s Insights
This week on Your Broker Admin, we’re diving deep into the world of Loan Reviews with my guest, Guy Whelan, Senior Loan Reviews Officer at MBES Australia. We’ll explore what actually happens during a Loan Review and the massive benefits of having a structured program in place to maximise retention and growth opportunities. After my interview with Guy, we’ll jump straight into the Loan Reviews Wrap-Up, covering the latest outcomes from reviews completed during the week ending 7 November 2025.
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1 month ago
30 minutes 39 seconds

Your Broker Admin
EP50. Bonfire Nights, Macquarie Sparks & Loan Review Wins
The half ton has been reached. Episode 50!! To kick things off, we’re starting with a bit of a fire-starter topic - Macquarie’s decision to pause company and trust applications. Then in Humpday Helpers, a quick update from Cotality on their planned MFA implementation. And finally, we'll mellow things down with the Loan Reviews Wrap-Up, going through what came out of the reviews for the week ending 31 October 2025.
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1 month ago
10 minutes 31 seconds

Your Broker Admin
EP49. Wall Street Crashes, AFG Compliance Tips & Loan Review Wraps
In this week’s Humpday Helper, I have another AFG Compliance tip, some NAB submission hacks and an important process update from the TMB Group. Then we’ll jump into the Loan Reviews Wrap-Up and look at what came out of the reviews for the week ending 24 October 2025.
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1 month ago
7 minutes 54 seconds

Your Broker Admin
EP48. Mortgage Gods, Bank Upgrades & the Loan Review Orbit
Well, here we are at Episode 48. Now, in this week’s Humpday Helper, I have a few enlightening updates this week to keep you in the loop — some sharp product moves, a new policy gem, and a couple of handy process upgrades. Then we’ll jump into the Loan Reviews Wrap-Up and look at what came out of the reviews for the week ending 17 October 2025.
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1 month ago
7 minutes 43 seconds

Your Broker Admin
EP47. Macquarie IO Terms & AFG File Review Gold Plus: Loan Reviews Wrap-Up
Well here are at Episode 47 and only 10 more weeks till Christmas. In this week’s Humpday Helpers, I’ve got a couple of tasty little morsels for you — a slightly obscure one about Macquarie’s interest-only terms, and another on some AFG compliance bits that’ll make your file reviews a touch easier. Then we’ll jump into the Loan Reviews Wrap-Up and look at what came out of the reviews for the week ending 10 October 2025.
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2 months ago
6 minutes 56 seconds

Your Broker Admin
EP46. YBA Chat Room: Michael Richardson from Cynario — Automation, Admin & a 25% Sweetener
In this week’s episode, I’m super excited to say we have Michael Richardson, CEO & Co-Founder of Cynario in the YBA Chat Room with me. I’ve been working on getting this one organised for a couple of months now, as much for myself as you, the Podcast listeners. Michael has also provided me with a special promotion code that will entitle new subscribers to a 25% discount on the subscription fee for the first 3 months after your free trial. https://cynario.ai/ Following on from the interview with Michael, we’ll have a quick update from VMG & then into the reviews wrap-up.
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2 months ago
34 minutes 19 seconds

Your Broker Admin
EP45. What's in a Job Title, Checklists & Loan Review Wins
In this week’s Episode, we’ll cover off on the following: - Firstly, I share my thoughts on the confusion with role classifications within the Broker industry and the issues this then potentially creates - Then in Humpday Helpers, I’ll talk about the benefits of using a Pre-Submission Checklist - And finally, our regular reviews wrap up with outcomes from Loan Reviews completed during the week ending 26 September 2025.
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2 months ago
11 minutes 51 seconds

Your Broker Admin
EP44. Set Up Early & Save Your Sanity, AMP Updates & the Weekly Wrap
In Humpday Helpers, I share my thoughts about getting your Loan Processes set up as early as possible to maximise efficiencies down the track. Also, a quick update from AMP regarding a change in settlement agent. Then our regular reviews wrap up with outcomes from Loan Reviews completed during the week ending 19 September 2025.
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2 months ago
9 minutes 19 seconds

Your Broker Admin
EP43. Tracking Better with Galilee, ME Policy Shifts & Loan Rate Wins
In Humpday Helpers, we have: - An update from Galilee on some enhancements to their deal tracking system Orion - Details of a policy update from ME Bank regards the use of rental income from a co-owned investment property - And a reminder on some changes to Macquarie’s application processes coming into effect on the 22nd of this month. Then onto our regular reviews wrap up with outcomes from Loan Reviews completed during the week ending 12 September 2025.
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3 months ago
7 minutes 2 seconds

Your Broker Admin
EP42. QBank Pricing, Lender Updates & Loan Rate Wins
In Humpday Helpers, I’ll step you through the process for completing pricing reviews with a not so well lender in QBank (formerly the Police Credit Union). I also have some quick updates from lenders VMG, AMP & CBA Then our regular reviews wrap up with outcomes from Loan Reviews completed during the week ending 5 September 2025.
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3 months ago
7 minutes 41 seconds

Your Broker Admin
Epsiode 41
In Humpday Helpers, I’ll step you through the processes for completing pricing reviews with ING Then our regular reviews wrap up with outcomes from Loan Reviews completed during the week ending 29 August 2025.
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3 months ago
7 minutes 39 seconds

Your Broker Admin
Episode 40
In Humpday Helpers, I share some tips around finance approval processes in SA & WA, including how to deal with FHB Stamp Duty concession files in WA along with a couple of reminders relating to AMP’s Broker Portal & the upcoming end of using IDYou with Go Edge. Then our regular reviews wrap up with outcomes from Loan Reviews completed during the week ending 22 August 2025.
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3 months ago
8 minutes

Your Broker Admin
Episode 39
In Humpday Helpers, I provide updates on: - the new Commbroker delegate access requirements - changes to Bankfirst’s discharge process. Then onto our regular reviews wrap up with outcomes from Loan Reviews completed during the week ending 15 August 2025.
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3 months ago
6 minutes 51 seconds

Your Broker Admin
Epsiode 38 (Glen McKay Interview - VMG)
This week I’m excited to say that I’m joined in the YBA chat room by Glen McKay, Executive General Manager of Distribution & Mortgage Operations with the Victorian Mortgage Group, or VMG as they are commonly known. Glen shares with us how & why he came to be with VMG along with the niche offering they have carved out that's providing substantial wins for their Broker network. The interview with Glen is a bit longer than usual as we have a lot to discuss, so there will be no Humpday Helper or Reviews Wrapup this week.
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4 months ago
32 minutes 16 seconds

Your Broker Admin
Episode 37
In Humpday Helpers, I talk about the recent access changes to the Dentons Lend Portal along with a quick update on the Advantedge wind down Then our regular reviews wrap up with outcomes from Loan Reviews completed during the week ending 1 August 2025.
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4 months ago
7 minutes 17 seconds

Your Broker Admin
A shortform Podcast providing info, tips & updates for Mortgage Broker Admin staff & solo Brokers and the occasional chat with industry guests. Hosted by Rob Cummings of MBES Australia