Your words are only half the message; the way you show up does the rest. Today we unpack how small, intentional choices turn everyday conversations into engines of trust, clarity, and action. Instead of reacting from habit, we focus on what people need, how tone shapes outcomes, and why curiosity is the quickest path to influence. We break down the real cost of rushed messages and scattered meetings, especially when technology makes it tempting to text instead of talk. I share the FROM frame...
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