Home
Categories
EXPLORE
True Crime
Comedy
Sports
Society & Culture
Business
News
History
About Us
Contact Us
Copyright
© 2024 PodJoint
00:00 / 00:00
Sign in

or

Don't have an account?
Sign up
Forgot password
https://is1-ssl.mzstatic.com/image/thumb/Podcasts221/v4/99/c4/2f/99c42f96-5fe5-d9ba-a53b-49d37f1c8396/mza_9799240915411709947.png/600x600bb.jpg
You've Been Heard
You've Been Heard
392 episodes
41 minutes ago
Having a seat at the table. Nice. Being heard? Nicer. For decades, IT leaders have been the backbone of defensible business growth, solving problems that could cripple a business often before anyone noticed. We know this world. The late nights. The firefights. The impossible deadlines that somehow got met. IT Professionals don’t just fix. They fortify. They’re the frontline heroes fighting an improbable battle thriving where others break, armed with a resilience the strongest military leaders consider simply another day safeguarding the world. When things get rough, you’re indispensable. When everything’s humming like a well-oiled Tesla, you’re the hidden engine of progress, often asked to do the extraordinary. And one of the toughest parts? Being hunted by short-term sales reps chasing quotas, pushing shiny solutions they “know” you need… but you know you don’t. What if you could work with those who have sat in your seat, been precisely where you are? You can. That’s right: We’ve been there. Negotiating partnerships, being pitched by vendors across the table, and standing on the frontlines of IT. That’s why we built a platform where IT leaders are amplified, not sidelined. Not just “another platform.” In fact, three in one. A triple-threat to the industry norm. Doing to IT what the iPhone did to the Blackberry redefining the game (and expectations) forever. And to be clear, we refuse to be part of the “Hype Cycle” and inflated expectations. Which is why we’ve perfected a proven model that elevates you, the IT leader. Just ask our clients. The first piece? A podcast, not just a show. A platform where IT pros share hard-earned truths, not corporate scripts. The second piece? A community where peers (real ones) have sophisticated conversations—without vendors lurking in the corner. The final component? An advisory with only one agenda: your performance and sanity, so you make smarter vetted choices without the sales circus. Think of us as your backstage pass to whoever you need to meet to eliminate headaches and accelerate resolutions. The kind of exclusive pass that gains you access to our ecosystem with $1.2 billion in buying power. When we knock, the door’s already unlocked. And here’s the kicker: We make vendors fund your success. What about vendor-neutrality? If we were any more neutral, we’d be beige. Our triple-threat model doesn’t just transform how we do business. It transforms the impact you have on a day-to-day basis and on a year-over-year basis. It’s how you balance innovation with stability. Where you not only have a seat at the table, but get invited to speak. And be listened to. And there’s one final point that makes everything work: We don’t disappear when you need us. Ever. We stay. We escalate. We stand with you. We are anti-spin. Anti-transactional. Pro-IT leader. Your resilience is our resilience. Because when IT leaders rise… so does everything else. Welcome to the platform. Welcome to the movement. Join the next wave of IT leadership. Welcome to You’ve Been Heard. *****DISCLAIMER***** All views, opinions, and statements made by guests on this show do not represent the beliefs of the host Phil Howard, or any entity whatsoever with which the show has been, is now, or will be affiliated. Any statements, views, random thoughts, or opinions expressed by the hosts and guests do not necessarily reflect the personal beliefs (could easily be misconstrued) and are not the official policy/position of our company, agency, podcast, and affiliated partners. Finally, because human beings are characteristically prone to flaws and mistakes, we warn all listeners to think critically for yourself and seek true knowledge before taking action upon anything.
Show more...
Technology
Business,
News,
Management,
Tech News
RSS
All content for You've Been Heard is the property of You've Been Heard and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Having a seat at the table. Nice. Being heard? Nicer. For decades, IT leaders have been the backbone of defensible business growth, solving problems that could cripple a business often before anyone noticed. We know this world. The late nights. The firefights. The impossible deadlines that somehow got met. IT Professionals don’t just fix. They fortify. They’re the frontline heroes fighting an improbable battle thriving where others break, armed with a resilience the strongest military leaders consider simply another day safeguarding the world. When things get rough, you’re indispensable. When everything’s humming like a well-oiled Tesla, you’re the hidden engine of progress, often asked to do the extraordinary. And one of the toughest parts? Being hunted by short-term sales reps chasing quotas, pushing shiny solutions they “know” you need… but you know you don’t. What if you could work with those who have sat in your seat, been precisely where you are? You can. That’s right: We’ve been there. Negotiating partnerships, being pitched by vendors across the table, and standing on the frontlines of IT. That’s why we built a platform where IT leaders are amplified, not sidelined. Not just “another platform.” In fact, three in one. A triple-threat to the industry norm. Doing to IT what the iPhone did to the Blackberry redefining the game (and expectations) forever. And to be clear, we refuse to be part of the “Hype Cycle” and inflated expectations. Which is why we’ve perfected a proven model that elevates you, the IT leader. Just ask our clients. The first piece? A podcast, not just a show. A platform where IT pros share hard-earned truths, not corporate scripts. The second piece? A community where peers (real ones) have sophisticated conversations—without vendors lurking in the corner. The final component? An advisory with only one agenda: your performance and sanity, so you make smarter vetted choices without the sales circus. Think of us as your backstage pass to whoever you need to meet to eliminate headaches and accelerate resolutions. The kind of exclusive pass that gains you access to our ecosystem with $1.2 billion in buying power. When we knock, the door’s already unlocked. And here’s the kicker: We make vendors fund your success. What about vendor-neutrality? If we were any more neutral, we’d be beige. Our triple-threat model doesn’t just transform how we do business. It transforms the impact you have on a day-to-day basis and on a year-over-year basis. It’s how you balance innovation with stability. Where you not only have a seat at the table, but get invited to speak. And be listened to. And there’s one final point that makes everything work: We don’t disappear when you need us. Ever. We stay. We escalate. We stand with you. We are anti-spin. Anti-transactional. Pro-IT leader. Your resilience is our resilience. Because when IT leaders rise… so does everything else. Welcome to the platform. Welcome to the movement. Join the next wave of IT leadership. Welcome to You’ve Been Heard. *****DISCLAIMER***** All views, opinions, and statements made by guests on this show do not represent the beliefs of the host Phil Howard, or any entity whatsoever with which the show has been, is now, or will be affiliated. Any statements, views, random thoughts, or opinions expressed by the hosts and guests do not necessarily reflect the personal beliefs (could easily be misconstrued) and are not the official policy/position of our company, agency, podcast, and affiliated partners. Finally, because human beings are characteristically prone to flaws and mistakes, we warn all listeners to think critically for yourself and seek true knowledge before taking action upon anything.
Show more...
Technology
Business,
News,
Management,
Tech News
Episodes (20/392)
You've Been Heard
Rebuilding executive trust after $1.2M ransomware demand w/Ray Martin
Ray Martin started his IT career in a basement cage, setting up Blackberries behind a locked door. Ten years later, he's the CTO at Dimeo Construction—and he's survived two ransomware attacks.The first one fractured trust between IT and operations. The second one? Conti demanded $1.2 million in Bitcoin. Ray counter-offered $10K "so I don't have to go through the trouble." They said no. He recovered everything anyway.In this episode, Ray breaks down exactly how his isolated Azure tenant backup strategy saved the company, why your 200+ subcontractors running Gmail are your biggest security vulnerability, and what it took to convince leadership to migrate to the cloud when the Exchange server was down 80% of the time.We also get into real AI use cases in construction—why Procore flipped their agent strategy from 80% vendor-built to 80% customer-built, how to survey your team before rolling out AI policy, and Simon Sinek's take on why blue collar jobs are safe while white collar jobs aren't.Plus: the conspiracy corner, NJ drones, and why every Flat Earth experiment claim to prove the Earth is round.
Show more...
41 minutes ago
44 minutes 21 seconds

You've Been Heard
382- Securing Employee AI Usage w/Devs.ai
ON THIS EPISODE ➤ Why 75% of employees are using unapproved AI tools right now ➤ How to consolidate AI usage onto one secure, compliant platform ➤ Live demonstration of no-code agent building for HR, sales, and operations ➤ Real enterprise security: SOC2, ISO 27001, and GDPR compliance explained ➤ Managing AI chat logs and preventing data leaks ➤ Building custom agents that integrate with your existing systems What happens when IT leaders stop fearing employee AI usage and start securing it? In this special live demo episode, Aaron Bailey, General Manager of Devs.ai, tackles the number one concern keeping...
Show more...
1 month ago
32 minutes 47 seconds

You've Been Heard
381- Solving Wrong Problems Perfectly w/Dima Syrotkin
ON THIS EPISODE ➤ The real difference between AI hype and actual enterprise AI adoption ➤ Why most change management initiatives fail (and what to do instead) ➤ How to identify and solve the right problems before executing strategy ➤ The brutal truth about AI’s impact on workforce transformation ➤ Change management frameworks that actually work for AI implementation What happens when you combine change management expertise with real AI adoption strategy? Dima Syrotkin, CEO and Co-founder of Pandatron, helps Fortune 500 companies like Panasonic, Mitsubishi, and KPMG identify genuine AI opportunities and accelerate adoption. But his journey started in...
Show more...
1 month ago
47 minutes

You've Been Heard
380- Beyond Your ISP Chaos w/ Chris Soucie (New Horizon Communications)
ON THIS EPISODE ➤ What network aggregation actually means (and why most IT leaders have never heard of it)➤ How to consolidate 50+ circuits onto one invoice with co-terminus contracts➤ Real strategies for 20%+ cost savings while improving service➤ POTS replacement tactics saving thousands monthly➤ The leadership question that gets executive buy-in: “What do we lose by not doing this?” Managing internet circuits across multiple locations feels like herding cats—if the cats all had different phone numbers and billing cycles. Chris Soucie’s spent 20 years at New Horizons Communications, and he’s breaking down the aggregator model most IT leaders don’t...
Show more...
1 month ago
44 minutes 49 seconds

You've Been Heard
379- Submarine Commander Conquers Azure w/Kenon Bliss
ON THIS EPISODE ➤ Why most Azure migrations fail before they start—and how to plan properly from day one ➤ The real difference between CSPs who just sell licenses and partners who drive value ➤ How to reduce Azure costs by 80% through proper architecture and licensing optimization ➤ Why IT leaders must learn to ask for help instead of fighting fires alone ➤ Moving from reactive firefighting to strategic business partnership What happens when submarine leadership principles meet cloud infrastructure strategy? At Heliant Technologies, Kenon Bliss leads infrastructure practices across the Microsoft stack, helping organizations navigate the complex world...
Show more...
1 month ago
45 minutes 18 seconds

You've Been Heard
378- Stop Losing Executives w/Bill Dillmeier
ON THIS EPISODE ➤ Why IT presentations lose executives in 30 seconds—and the backward storytelling framework that changes everything ➤ How a CFO cut AWS costs 20% in three weeks through daily DevOps partnership sessions ➤ The Five Boss Model: Why your CFO wants to fund IT projects but can’t understand your proposals ➤ Innovation budget reality: Why 15-20% waste is expected and how to frame experimentation ➤ The Gemba Principle: Japanese leadership concept for IT-business cross-cultural integration ➤ KeyBanc benchmarking system to justify IT spend as percentage of revenue  What happens when a CFO reveals he has five different...
Show more...
1 month ago
59 minutes 53 seconds

You've Been Heard
377- ERP Without the Nightmare w/James Dean Miller
ON THIS EPISODE ➤ The “wedding cake” framework for IT stack management and system lifecycle planning ➤ Why being embedded in every department’s presentation beats having your own slide deck ➤ The change management cycle: denial, anger, bargaining, depression, acceptance ➤ Time-Resources-Money triangle: the iron law of ERP implementation ➤ How to select the right ERP tier and avoid the “cement around your ankles” problem James Dean Miller has implemented over 600 ERP projects with a 93% on-time, on-budget success rate. As CIO of Migrate Ammunitions and former co-founder of CSS International, he’s led organizations through Oracle, SAP, and Microsoft...
Show more...
2 months ago
1 hour 12 minutes 18 seconds

You've Been Heard
376- Grant Walsh: The Golf Course Leadership Philosophy
ON THIS EPISODE ➤ Why IT teams become “the Department of No” and how to transform that culture ➤ The Walsh KPI Framework: 5 metrics that prove IT’s EBITDA impact ➤ Using golf as a leadership assessment tool for vendors and partners ➤ The ACAIC method for overcoming objections without saying no ➤ From “users” to “customers” – the language shift that changes everything What happens when golf course wisdom meets IT leadership? Grant Walsh, Director of IT in Charlotte, North Carolina, brings 20+ years of IT leadership experience and a unique perspective: he evaluates vendors, partners, and leadership potential...
Show more...
2 months ago
42 minutes 8 seconds

You've Been Heard
375- Stop Thinking Start Talking w/Michael McKirchy
ON THIS EPISODE: ➤ Why overthinking kills IT progress and how to break the paralysis ➤ The unique advantages of managing both IT and HR responsibilities ➤ How coffee conversations solve more problems than formal meetings ➤ Real AI use cases: CAD plant identification and expense categorization ➤ Developing people when there’s no room for advancement ➤ Why looking stupid makes you learn faster What happens when you combine IT leadership with HR responsibilities? Michael McKirchy, Director of Information Technology and HR at Lurvey Landscape Supply, reveals how this unique dual role creates unexpected advantages in technology adoption and team...
Show more...
2 months ago
37 minutes 16 seconds

You've Been Heard
374- AI Automation Reality Check w/Jaron Jones
ON THIS EPISODE ➤ Why 95% of enterprise AI implementations fail (MIT study insights) ➤ The confusion matrix framework for evaluating AI vendors ➤ How to approach AI as an automation problem, not magic ➤ Red flags when AI salespeople make unrealistic promises ➤ Data quality as the foundation for successful AI adoption What happens when a data scientist turned CIO reveals the brutal truth about AI adoption? Jaron Jones, data scientist turned CIO and university instructor, breaks down why most companies are failing spectacularly with AI implementation. With a recent MIT study showing 95% of Agentic AI projects either...
Show more...
2 months ago
48 minutes 39 seconds

You've Been Heard
373- AI Saves Five Million w/ Benny Zhang
ON THIS EPISODE ➤ How to transition IT from cost center to business enabler ➤ Building stakeholder relationships through lunch and learn programs ➤ AI implementation strategy that balances innovation with security ➤ Transforming reactive “car mechanic” mindset to proactive business partner ➤ Earning executive respect through consistent value demonstration What happens when a chemical engineer becomes an AI-driven IT leader who saves companies millions? At a major energy company, Benny Zhang serves as VP of Information Technology, transforming how IT departments prove their strategic value. Starting his career as a chemical engineer in China—where his father brought him a...
Show more...
2 months ago
51 minutes 33 seconds

You've Been Heard
372- Reverse Mentorship Leadership w/Larry Monuteaux
ON THIS EPISODE ➤ How to learn leadership from bad boss experiences➤ The servant leadership framework that actually delivers business results➤ Simple technique for eliminating cultural barriers in global team meetings➤ Individual management assessment strategies for different personality types➤ Building IT reputation through equal service excellence across all organizational levels What happens when an English major accidentally becomes an IT VP through reverse mentorship?At a Boston-area property management company, Larry Monuteaux leads IT initiatives spanning everything from end-user support to building management systems and tenant amenities. With 30 years of accidental IT experience starting from data entry and backup tape...
Show more...
3 months ago
50 minutes 57 seconds

You've Been Heard
371- AI Implementation Without Hype w/Yossi Akselrud
ON THIS EPISODE ➤ How to move from AI hype to practical business implementation ➤ The Vibe Workflow System for rapid prototyping without coding skills ➤ Why perfect AI content isn’t always better than authentic human voice ➤ Building AI guardrails that enable rather than block innovation ➤ Start Small Framework: From personal fun projects to enterprise deployment What happens when a healthcare IT leader builds AI applications in shower conversations at 2 AM? At a healthcare organization bound by HIPAA compliance and patient safety requirements, Yossi Akselrud implements AI faster than most tech companies. With years of experience navigating...
Show more...
3 months ago
45 minutes 12 seconds

You've Been Heard
370- Stop Calling 1-800-GO-POUND-SAND w/Clinton Devereaux & Jeffrey Armstrong from Airespring
ON THIS EPISODE ➤ How network aggregators eliminate ISP management chaos➤ Real strategies for migrating from expensive MPLS to resilient SD-WAN➤ Why POTS line costs are exploding and how to escape before bills double➤ Building proactive network monitoring instead of reactive firefighting➤ The zero-CapEx approach that gets executive buy-in for network upgrades What happens when IT leaders stop accepting “we’re better because we suck less” from internet providers? At Airespring, Jeffrey Armstrong (Director of Solutions) and Clinton Devereaux (Solutions Engineering) have spent 22 years perfecting network aggregation—turning the nightmare of managing multiple carriers into strategic competitive advantage. From consolidating 50+...
Show more...
3 months ago
50 minutes 18 seconds

You've Been Heard
369- Leading Through Company Failure w/Tom Shock
ON THIS EPISODE ➤ Crisis leadership: How to achieve 100% team placement during organizational failure ➤ The amplified impact of leadership presence and why every interaction matters 10x more ➤ Player-coach assessment framework for determining optimal IT focus areas ➤ Scaling IT through explosive growth: From $250M to $500M revenue management ➤ Business-first mindset transformation from technical expert to strategic leader What happens when an IT leader faces both complete organizational failure and explosive business growth? At Shepherd Electric Supply, Tom Shock serves as Director of Information Technology, leading IT initiatives for a company that has doubled from $250 million...
Show more...
3 months ago
46 minutes 15 seconds

You've Been Heard
368- CIO Without Computer Science w/Doug Saunders
ON THIS EPISODE ➤ How a Master’s in Russian History translates to IT leadership success ➤ The EBITDA Impact Framework for connecting IT initiatives to business outcomes ➤ Real-world AI automation that saved $2M+ by eliminating 4,400 manual service calls ➤ Why IT leaders must learn business operations before optimizing them ➤ Moving from cost center “last slide” to presenting at every board meeting What happens when academic analysis meets ice distribution efficiency? At Arctic Glacier, one of North America’s largest ice manufacturers, Doug Saunders leads IT initiatives that power a complex global supply chain. With a Master’s degree in...
Show more...
3 months ago
1 hour 3 minutes

You've Been Heard
367- You Can't Boss People w/Troy Penny
ON THIS EPISODE ➤ Why giving orders at work doesn’t work anymore ➤ How to work with difficult people who challenge you ➤ Why tech skills aren’t enough to be a good leader ➤ How to talk to your boss and coworkers better ➤ Why you need to understand what your company really does What happens when a military guy tries to run an IT team? Troy Penny used to be in the Air Force. He programmed computers for the military. When he gave orders, people had to listen. Then he got a job at a regular company. Big problem....
Show more...
4 months ago
44 minutes 11 seconds

You've Been Heard
366- IT's Pushback Problem w/ Dr. Charles Harris Jr.
ON THIS EPISODE ➤ Why IT leaders get constant pushback on their recommendations ➤ The communication framework that prevents 90% of leadership problems ➤ How to stop making unilateral decisions that kill trust ➤ Building the “Culture of IT” where technology drives business success ➤ Moving from cost center to strategic business partner Why do IT leaders face more pushback than any other department? Dr Charles Harris, Transformational CIO at Tampa Bay Buccaneers, knows this pain firsthand. Running IT for a Super Bowl-winning organization taught him that the biggest technology challenges aren’t technical—they’re cultural. Harris breaks down why IT leaders...
Show more...
4 months ago
1 hour 5 minutes 34 seconds

You've Been Heard
365- Global IT Reality Check w/Fabio Mazzulla
ON THIS EPISODE ➤ Why technical skills aren’t the most important factor in IT hiring ➤ How to manage cybersecurity compliance across 6 different countries ➤ The partner selection strategy when you can’t master everything alone ➤ Why AI enhances jobs instead of replacing them (if you adapt correctly) ➤ How to align IT priorities with business goals through involvement, not just communication What happens when you’re responsible for IT operations spanning Europe, India, Japan, and the United States? Fabio drops some uncomfortable truths about IT hiring. Most leaders still think technical skills matter most – he doesn’t. He’s built...
Show more...
4 months ago
47 minutes 4 seconds

You've Been Heard
364- Listening Before Leading w/April Marquez
ON THIS EPISODE ➤ The critical difference between technical expertise and leadership effectiveness ➤ How to recognize when supportive environments become career traps ➤ Strategic lateral movement for long-term career growth ➤ The listening leadership framework that transforms team dynamics ➤ Managing up through business translation of technical concepts ➤ Professional development strategies for small and mid-market IT leaders What happens when technical expertise isn’t enough for leadership success? April Marquez, ERP Implementation Specialist at FNS Fresh Produce, shares her journey from IT manager to strategic career pivot. With experience leading IT departments as a team of one and navigating...
Show more...
4 months ago
41 minutes 33 seconds

You've Been Heard
Having a seat at the table. Nice. Being heard? Nicer. For decades, IT leaders have been the backbone of defensible business growth, solving problems that could cripple a business often before anyone noticed. We know this world. The late nights. The firefights. The impossible deadlines that somehow got met. IT Professionals don’t just fix. They fortify. They’re the frontline heroes fighting an improbable battle thriving where others break, armed with a resilience the strongest military leaders consider simply another day safeguarding the world. When things get rough, you’re indispensable. When everything’s humming like a well-oiled Tesla, you’re the hidden engine of progress, often asked to do the extraordinary. And one of the toughest parts? Being hunted by short-term sales reps chasing quotas, pushing shiny solutions they “know” you need… but you know you don’t. What if you could work with those who have sat in your seat, been precisely where you are? You can. That’s right: We’ve been there. Negotiating partnerships, being pitched by vendors across the table, and standing on the frontlines of IT. That’s why we built a platform where IT leaders are amplified, not sidelined. Not just “another platform.” In fact, three in one. A triple-threat to the industry norm. Doing to IT what the iPhone did to the Blackberry redefining the game (and expectations) forever. And to be clear, we refuse to be part of the “Hype Cycle” and inflated expectations. Which is why we’ve perfected a proven model that elevates you, the IT leader. Just ask our clients. The first piece? A podcast, not just a show. A platform where IT pros share hard-earned truths, not corporate scripts. The second piece? A community where peers (real ones) have sophisticated conversations—without vendors lurking in the corner. The final component? An advisory with only one agenda: your performance and sanity, so you make smarter vetted choices without the sales circus. Think of us as your backstage pass to whoever you need to meet to eliminate headaches and accelerate resolutions. The kind of exclusive pass that gains you access to our ecosystem with $1.2 billion in buying power. When we knock, the door’s already unlocked. And here’s the kicker: We make vendors fund your success. What about vendor-neutrality? If we were any more neutral, we’d be beige. Our triple-threat model doesn’t just transform how we do business. It transforms the impact you have on a day-to-day basis and on a year-over-year basis. It’s how you balance innovation with stability. Where you not only have a seat at the table, but get invited to speak. And be listened to. And there’s one final point that makes everything work: We don’t disappear when you need us. Ever. We stay. We escalate. We stand with you. We are anti-spin. Anti-transactional. Pro-IT leader. Your resilience is our resilience. Because when IT leaders rise… so does everything else. Welcome to the platform. Welcome to the movement. Join the next wave of IT leadership. Welcome to You’ve Been Heard. *****DISCLAIMER***** All views, opinions, and statements made by guests on this show do not represent the beliefs of the host Phil Howard, or any entity whatsoever with which the show has been, is now, or will be affiliated. Any statements, views, random thoughts, or opinions expressed by the hosts and guests do not necessarily reflect the personal beliefs (could easily be misconstrued) and are not the official policy/position of our company, agency, podcast, and affiliated partners. Finally, because human beings are characteristically prone to flaws and mistakes, we warn all listeners to think critically for yourself and seek true knowledge before taking action upon anything.