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All Things Conflict
Maria Arpa MBE
44 episodes
2 weeks ago
Who doesn't have conflict in their lives? Whether at work, at home or somewhere out in the world we are all affected by conflict even when it is indirect. The impact of poorly managed conflict can devastate lives. With 30 years’ experience mediating conflict and training peacemakers, Maria has held people’s hearts through everything from workplace hostility, board room battles, belligerent teenagers, separated parents at loggerheads to neighbours at war, street gang rivalries, threats to life and business deals gone wrong. In this podcast Maria lifts the lid on why we fight and how we can resolve conflict and design it out of our lives. Maria’s mission is to reduce unnecessary human suffering through conscious awareness, facilitated dialogue and trauma healing, using her communications tool, the Dialogue Road Map.
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Management
Kids & Family,
Business,
Society & Culture,
Parenting,
Relationships
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All content for All Things Conflict is the property of Maria Arpa MBE and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Who doesn't have conflict in their lives? Whether at work, at home or somewhere out in the world we are all affected by conflict even when it is indirect. The impact of poorly managed conflict can devastate lives. With 30 years’ experience mediating conflict and training peacemakers, Maria has held people’s hearts through everything from workplace hostility, board room battles, belligerent teenagers, separated parents at loggerheads to neighbours at war, street gang rivalries, threats to life and business deals gone wrong. In this podcast Maria lifts the lid on why we fight and how we can resolve conflict and design it out of our lives. Maria’s mission is to reduce unnecessary human suffering through conscious awareness, facilitated dialogue and trauma healing, using her communications tool, the Dialogue Road Map.
Show more...
Management
Kids & Family,
Business,
Society & Culture,
Parenting,
Relationships
Episodes (20/44)
All Things Conflict
Building Bridges: How Stand Out Supports Prisoners in Their Journey to Reintegration
In this episode of All Things Conflict, Maria Arpa engages in a profound conversation with Penny Parker, a former corporate lawyer turned advocate for restorative justice and prisoner support. Penny shares her journey from volunteering in prisons to founding Stand Out, an organisation dedicated to helping individuals reintegrate into society after incarceration. The discussion delves into the transformative power of restorative justice, the challenges faced by those leaving prison, and the importance of addressing the underlying issues that lead to criminal behaviour. With insights drawn from her extensive experience in the prison system, Penny emphasises the need for compassionate support and the value of listening to the voices of those affected by crime. This episode is a compelling exploration of justice, rehabilitation, and the human stories behind the statistics. KEY TAKEAWAYS Restorative Justice and Personal Connection: Engaging in restorative justice programs, like Sycamore Tree, allows for deep, meaningful conversations that help individuals in prison confront their issues directly, fostering personal growth and accountability. Importance of Support During Reintegration: Organizations like Stand Out provide crucial support for individuals transitioning from prison to society, focusing on practical help, emotional support, and life skills to aid in their reintegration and reduce recidivism. Volunteer Impact: The presence of volunteers in prisons can create a unique and impactful environment, as they are often seen as independent and trustworthy figures, which can encourage individuals to open up and engage in the rehabilitation process. Understanding the Root Causes of Offending: Many individuals in prison have complex backgrounds filled with trauma and unmet needs. Addressing these underlying issues is essential for effective rehabilitation and reducing future offending. Economic and Societal Benefits of Rehabilitation: Investing in rehabilitation programs not only helps individuals reintegrate successfully but also reduces the financial burden on society caused by recidivism, making it a more sensible use of public funds. SOCIAL LINKS www.centreforpeacefulsolutions.org www.peacefulsolutions.org.uk www.workplacehuddle.com Standout - https://www.standout.org.uk/ HOST BIO Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).   Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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2 weeks ago
44 minutes

All Things Conflict
The Broken System: Hesham Puri Discusses the Challenges of Legal Aid and Justice - Republished
In this episode of "All Things Conflict," Maria welcomes Hesham Puri, a criminal defense lawyer and director at MK Law. They delve into the complexities of the criminal justice system, discussing the emotional and psychological toll it takes on clients and their families. Hesham shares insights from his extensive experience, highlighting the challenges faced by defendants, including the lengthy and often traumatic journey through the legal process. The conversation touches on the broken aspects of the system, the importance of legal representation, and the need for restorative justice practices. Hesham emphasises the necessity of support for clients beyond legal advice, advocating for a more compassionate approach to justice that addresses the root causes of crime and fosters community responsibility. KEY TAKEAWAYS Understanding the Criminal Justice System: Navigating the criminal justice system can be traumatic and confusing for clients, who often find themselves overwhelmed by legal jargon and lengthy processes. It's crucial for clients to have a knowledgeable lawyer to guide them through this complex journey. Impact of Delays: The criminal justice system is currently experiencing significant delays, with cases taking years to resolve. This prolonged uncertainty can have severe emotional and psychological effects on defendants and their families, as well as on the legal professionals involved. Evidence vs. Truth: There is a distinction between evidence and truth in legal cases. Evidence can be misinterpreted or insufficient, leading to potential miscarriages of justice. Defendants often struggle to gather their own evidence due to lack of resources and support. Legal Aid Challenges: The legal aid system has faced cuts and restrictions, resulting in a two-tier justice system where those who can afford private representation receive better outcomes than those reliant on legal aid. This disparity raises concerns about fairness and access to justice. Restorative Justice: Introducing restorative justice programs could help address the root causes of crime and reduce the number of individuals entering the criminal justice system. By focusing on repairing harm and fostering dialogue between victims and offenders, the system could promote healing and accountability. BEST MOMENTS "My real job is trying to assist and advise those who find themselves in the criminal justice system, either being investigated or charged." - Hesham Puri "The journey is up and down and I say to clients look there'll be good days and bad days." - Hesham Puri "Evidence doesn't equal truth." - Hesham Puri "If you've got money, you will have a fairer system. If you're on legal aid, we do the best we can within the parameters of the funding." - Hesham Puri "I think I would like to somehow introduce some sort of restorative justice program within the system." - Hesham Puri Maria's Training ⁠https://www.peacefulsolutions.org.uk/training/⁠ SOCIAL LINKS ⁠www.centreforpeacefulsolutions.org⁠ ⁠www.peacefulsolutions.org.uk⁠ ⁠www.workplacehuddle.com⁠ HOST BIO Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).   Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities. This Podcast has been brought to you by Disruptive Media. ⁠https://disruptivemedia.co.uk/⁠
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2 weeks ago
38 minutes

All Things Conflict
The System Is Failing Us — But THIS Is How We Fix Our Communities
In this episode of All Things Conflict, Maria Arpa engages in a conversation with Fabian Sharp, the CEO of the South Kilburn Trust in London. With over 30 years of experience in community development, Fabian shares his insights on the complexities of modern community challenges, including rising youth violence, mental health issues, and the erosion of trust in institutions. The discussion highlights the importance of fostering genuine connections within neighbourhoods and the need for communities to mourn and heal from past traumas. Fabian emphasises the potential for grassroots organising and collaboration to empower residents, create meaningful change, and build resilient communities. Together, they explore the necessity of moving beyond a culture of domination to one of cooperation and understanding, ultimately aiming for a future where communities can thrive despite adversity. KEY TAKEAWAYS Community Empowerment: Building resilient communities requires empowering residents to take ownership of their local issues and solutions, rather than relying solely on government or external organizations. Complexity of Modern Conflicts: Neighbor disputes have evolved from simple issues to complex problems involving mental health, economic deprivation, and social disconnection, necessitating a deeper understanding and more comprehensive approaches to conflict resolution. Importance of Relationships: Successful community development hinges on fostering genuine human relationships and connections, which can help mitigate fear and mistrust among residents. Need for Support Structures: Initiatives aimed at community building must be supported with adequate resources and frameworks to prevent them from failing due to lack of guidance or funding. Acknowledgment of Past Failures: For communities to heal and move forward, there must be recognition of past injustices and failures by service providers and institutions, alongside a commitment to creating spaces for mourning and dialogue. BEST MOMENTS "If we work together and we lift each other up... then we can truly change society rather than relying on government and politicians to do it for us." - Maria Arpa "The neighbour disputes continue... but things have become significantly harder in communities to navigate." - Fabian Sharp "The truth is, is that in our communities that are experiencing this level of dysfunction, the amount of things that need to be done is so massive." - Fabian Sharp "We have to find a way of empowering those groups to be able to genuinely impact and influence the environment that they inhabit." - Fabian Sharp "The need for communities to be able to mourn, grieve, express themselves... is really important." - Fabian Sharp Maria's Training https://www.peacefulsolutions.org.uk/training/ SOCIAL LINKS www.centreforpeacefulsolutions.org www.peacefulsolutions.org.uk www.workplacehuddle.com Fabian Sharp https://www.southkilburntrust.org/ HOST BIO Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).   Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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3 weeks ago
40 minutes

All Things Conflict
Understanding Mistakes: How Fear and Shame Shape Our Responses to Conflict
In this episode of "All Things Conflict," Maria welcomes back philosopher Paul Baker for a thought-provoking discussion on the theme of justice in the context of systemic failures and scandals. They explore the pervasive nature of cover-ups and the human tendency to avoid accountability due to fear of punishment and shame. Paul introduces his concept of "systemic win," emphasising the importance of fostering better relationships and learning from mistakes rather than perpetuating cycles of denial and harm. The conversation delves into various historical and contemporary examples of injustice, highlighting the need for a shift towards generative justice that not only addresses wrongs but also seeks to improve systems and relationships. As they navigate complex issues surrounding ethics, transparency, and the consequences of actions, Maria and Paul challenge listeners to rethink their understanding of justice and consider how to create a more compassionate and accountable society. KEY TAKEAWAYS Systemic Win Philosophy: The concept of systemic win emphasizes fostering positive interactions where individuals bring out the best in each other, moving towards better outcomes rather than getting caught in cycles of conflict and negativity. Understanding Justice: There is a need to redefine and understand what justice truly means, as many current systems may inadvertently cause harm to innocent individuals associated with those who have committed wrongdoings. Fear of Punishment: The fear of punishment often leads individuals to deny mistakes and engage in cover-ups, which perpetuates a cycle of dishonesty and conflict rather than encouraging accountability and learning from errors. Generative Justice: Instead of merely restoring the status quo, the focus should be on generative justice, which aims to create better outcomes and healing processes for all parties involved, particularly those who have been harmed. Transparency and Communication: Establishing a culture of transparency and open communication is crucial in addressing mistakes and conflicts. This involves not only acknowledging errors but also creating an environment where individuals feel safe to admit their shortcomings without fear of retribution. Maria's Training https://www.peacefulsolutions.org.uk/training/ SOCIAL LINKS www.centreforpeacefulsolutions.org www.peacefulsolutions.org.uk www.workplacehuddle.com HOST BIO Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).   Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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1 month ago
43 minutes

All Things Conflict
All Things Conflict Special - Healing the Healers With Jane Stevens
In this All Things Conflict Special episode, Maria engages in a profound conversation with Dr. Jane Stevens, a dedicated NHS doctor who shares her transformative journey from clinical practice to exploring the deeper aspects of healthcare and well-being. After experiencing burnout and resigning from her leadership role, Dr. Jane embarked on a doctoral program focused on organizational change, where she delved into the neglected "work of the soul" in healthcare. The discussion touches on the importance of self-care, compassionate communication, and the need for organizations to support their staff. Dr. Jane also highlights her initiatives during the pandemic, including retreats for NHS staff and the implementation of practices like sophrology and non-violent communication. This episode emphasizes the significance of community, gratitude, and the responsibility of healthcare systems to nurture both their employees and patients, ultimately advocating for a more humane approach to care. KEY TAKEAWAYS Importance of Staff Well-being: There is a strong belief that taking care of healthcare staff leads to better patient care. This principle emphasizes the need for organizations to prioritize the well-being of their employees to create a healthier work environment. Personal Journey and Reflection: The journey from being a passionate doctor to experiencing burnout highlights the challenges within the healthcare system. This experience led to a deeper understanding of the need for systemic change and personal reflection on the impact of organizational stress. Neglected Work of the Soul: The concept of "the necessary neglected work of the soul" emphasizes the importance of addressing emotional and psychological needs within healthcare. This involves finding language and practices to articulate and support the deeper aspects of care and healing. Community and Connection: Building community and fostering connections among colleagues is essential for creating a supportive work environment. Initiatives like retreats and open dialogues can help staff process their experiences and promote a culture of care. Focus on Salutogenesis: Shifting the focus from disease to health and well-being, known as salutogenesis, encourages healthcare professionals to consider factors that promote health. This approach can lead to a more holistic understanding of patient care and personal well-being. Maria's Training https://www.peacefulsolutions.org.uk/training/ SOCIAL LINKS www.centreforpeacefulsolutions.org www.peacefulsolutions.org.uk www.workplacehuddle.com HOST BIO Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).   Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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1 month ago
42 minutes

All Things Conflict
Transforming Lives: The Oswin Project's Innovative Approach to Rehabilitation
In this episode of "All Things Conflict," Maria Arpa welcomes Fiona Sample, the CEO of the Oswin Project, which supports individuals with criminal convictions in their reintegration into society. The conversation delves into the innovative work being done to reduce reoffending rates, particularly in the Northeast of England, where the reoffending rate stands at a staggering 67%. Fiona shares inspiring success stories of individuals who have transformed their lives through the project's mentoring and training initiatives, including a café and bakery established within a prison. The discussion also highlights the challenges of securing funding and navigating bureaucratic hurdles in the criminal justice system, emphasizing the need for a shift in societal attitudes towards rehabilitation. With a focus on the importance of human kindness and the potential for change, this episode offers a thought-provoking exploration of justice reform and the complexities of the prison system. KEY TAKEAWAYS Importance of Rehabilitation: The conversation emphasizes that rehabilitation is crucial for reducing re-offending rates, with the Oswin Project achieving a remarkable 4% re-offending rate compared to the Northeast's average of 67%. Challenges in Funding and Innovation: Establishing projects like the Oswin Project faces significant hurdles, including difficulties in securing funding and navigating bureaucratic processes, which often stifle innovation in the criminal justice sector. Human Kindness vs. Risk Management: The discussion highlights the balance between human kindness and risk management, suggesting that fostering supportive relationships can mitigate risks while providing second chances to individuals with criminal convictions. Need for Systemic Change: There is a call for a clearer definition of the purpose of prisons, advocating for a shift towards rehabilitation rather than mere punishment, and for the government to take a more proactive role in supporting innovative rehabilitation programs. Stigma Around Offenders: The conversation addresses the stigma associated with sex offenders, arguing for a reclassification of these individuals to provide them with better opportunities for rehabilitation and reintegration into society, thereby reducing recidivism. Maria's Training https://www.peacefulsolutions.org.uk/training/ SOCIAL LINKS www.centreforpeacefulsolutions.org www.peacefulsolutions.org.uk www.workplacehuddle.com The Oswin Project https://oswinproject.org.uk/ HOST BIO Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).   Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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1 month ago
45 minutes

All Things Conflict
Transforming Lives: Rosie Brown on Empowering the Disadvantaged Through Cook's Raw Talent Program
In this episode of "All Things Conflict," Maria Arpa welcomes Rosie Brown co-CEO of Cook, a food brand known for its home-cooked frozen meals. Rosie shares her passion for creating positive change in society through her company's impact programs, particularly the Raw Talent initiative, which helps individuals facing barriers to employment, such as those with a history of prison, homelessness, or mental health issues. The conversation delves into the importance of building healthy relationships and community support in the workplace, as well as the need for intentional healing and rehabilitation within the justice system. Rosie emphasizes that true transformation requires not just job placement but also addressing the complex human needs of individuals, fostering a culture of accountability, and creating an environment where everyone can thrive. The episode highlights the interconnectedness of society and the collective responsibility to uplift the most disadvantaged, ultimately benefiting all. KEY TAKEAWAYS Business as a Force for Good: Cook, co-led by Rosie Brown, emphasizes that businesses can positively impact society by supporting community initiatives and employing individuals facing barriers to employment. Raw Talent Program: This initiative focuses on helping people with barriers such as addiction, homelessness, and mental health issues reintegrate into the workforce through training, support, and job placements, aiming for sustainable employment. Holistic Approach to Employment: The program not only provides job training but also addresses personal development aspects like confidence, conduct, and goal-setting, recognizing that trauma and complex life experiences can hinder job retention. Community and Relationships: Building a supportive workplace culture is essential for success. The importance of community, relationships, and feeling valued is highlighted as crucial for individuals transitioning back into work. Call for Systemic Change: There is a need for more intentional healing and rehabilitation within the justice system, ensuring that individuals leave prison in a better position than when they entered, which could help reduce re-offending rates. BEST MOMENTS "We really believe that business can be a force for good in the world." - Rosie Brown "It's not just jobs and a rotating door but actually we're doing the proper rehabilitation and healing towards sustainable lives." - Rosie Brown "You can't just start on a day job and have that community relationships, feeling seen, feeling valued on day one." - Rosie Brown "I think we need to recognize that a huge number of people in prison are there because of very complex lives." - Rosie Brown "I think the word that's missing from our justice system is mercy, and you can't have justice without mercy." - Maria Arpa Maria's Training https://www.peacefulsolutions.org.uk/training/ SOCIAL LINKS www.centreforpeacefulsolutions.org www.peacefulsolutions.org.uk www.workplacehuddle.com HOST BIO Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).   Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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1 month ago
35 minutes

All Things Conflict
From Prison to Purpose: John Burton's Journey of Transformation and Empowerment
In this episode of "All Things Conflict," Maria Arpa welcomes John Burton, a former prisoner turned social entrepreneur, who shares his remarkable journey from a life of crime to founding Inside Connections, a company dedicated to helping individuals reintegrate into society after incarceration. John discusses his experiences growing up in Liverpool, his struggles with drugs and crime, and the transformative moments that led him to change his life. He emphasizes the importance of employment in reducing reoffending rates and highlights the innovative training programs his organisation offers to support those coming out of prison. Throughout the conversation, John reflects on the power of lived experience in shaping effective rehabilitation strategies and advocates for more inclusive approaches within the justice system. This inspiring dialogue showcases the potential for change and the impact of compassion in addressing societal challenges. KEY TAKEAWAYS Transformative Journey: The individual shared a powerful personal story of transformation from a life of crime and imprisonment to one dedicated to helping others reintegrate into society and find employment. Importance of Employment: Emphasizing that stable employment is crucial for reducing recidivism, the individual developed an app and a training program to connect ex-offenders with job opportunities and essential services. Lived Experience in Justice Reform: There is a strong belief that individuals with lived experience in the criminal justice system should be involved in shaping policies and practices, as they can provide valuable insights that policymakers may lack. Focus on Rehabilitation: The need for more open conditions and rehabilitation programs in prisons was highlighted, advocating for a system that prioritizes preparing inmates for successful reintegration into society. Consequences of Actions: The individual stresses the importance of thinking before acting, particularly in high-stress situations, and encourages others to consider the long-term consequences of their choices to avoid repeating past mistakes. BEST MOMENTS "The biggest threat to progress and growth is often the internal conflict and the poor communication between team members." - Maria Arpa "I knew at an early age we couldn't get work... sometimes you've just got to fend for yourself." - John Burton "If we've got employment going out the gate, then it's going to reduce the risk of anyone reoffending." - John Burton "You have to think of the consequences... hitting him is just going to take all that away." - John Burton "I would start building more Cat D open estates and start doing closed conditions and give more rehabilitation time for people." - John Burton Maria's Training https://www.peacefulsolutions.org.uk/training/ SOCIAL LINKS www.centreforpeacefulsolutions.org www.peacefulsolutions.org.uk www.workplacehuddle.com HOST BIO Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).   Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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1 month ago
37 minutes

All Things Conflict
Exploring the Depths of Shadow Work: Conroy Harris on Embracing Our Hidden Selves
In this episode of "All Things Conflict," Maria Arpa welcomes Conroy Harris, a shadow work therapist and former CEO of a mentoring organization called Band of Brothers. Their conversation delves into the concept of shadow work, which involves exploring the hidden aspects of our psyche, particularly emotions like anger and grief, to achieve a sense of wholeness. Conroy shares insights on how societal norms often suppress these emotions, leading to destructive behaviors and disconnection. They also discuss the shadow work needed within organizations, particularly in the context of power dynamics and ethical practices, highlighting the importance of self-reflection for individuals in positions of authority. The episode emphasizes the need for safe spaces to express and integrate our darker emotions, ultimately fostering healing and understanding in both personal and organizational contexts. KEY TAKEAWAYS Understanding Shadow Work: Shadow work involves exploring the hidden parts of our psyche, particularly the emotions and traits we often suppress, such as anger and grief. By integrating these aspects, individuals can achieve a sense of wholeness and healing. Safe Expression of Emotions: There is a critical distinction between expressing anger and acting it out destructively. Safe spaces for expression allow individuals to confront their emotions without fear of humiliation or punishment, which is essential for personal growth. Cultural and Organizational Shadows: Organizations have their own collective shadows, which can manifest in power dynamics and ethical failures. The culture within organizations often reflects unspoken rules and can lead to harmful behaviors if not addressed. Individual Responsibility for Change: Change within organizations and society begins with individuals taking responsibility for their own shadows. Self-reflection and acknowledgment of personal issues are crucial for fostering a healthier environment. Need for Trauma-Informed Practices: There is a gap in trauma-informed practices for those in positions of power. Understanding the trauma that may drive individuals to seek power is essential for creating a more ethical and effective system, particularly in fields like law enforcement and justice. SOCIAL LINKS www.centreforpeacefulsolutions.org www.peacefulsolutions.org.uk www.workplacehuddle.com https://www.peacefulsolutions.org.uk/training/ HOST BIO Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).   Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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2 months ago
36 minutes

All Things Conflict
The Barrister Teaching Kids What Schools Don’t — How to Survive the System
In this powerful and eye-opening episode, Maria Arpa sits down with Sarah Wilson, a criminal barrister and founder of Streetwise Law, to explore how young people can protect themselves within the justice system. After leaving a career in the music industry, Sarah entered criminal law and soon realised that most young people who came into contact with the system simply didn’t understand their rights. That realisation inspired her to create Streetwise Law — an initiative that brings real legal education into classrooms, youth groups, and communities across the UK. From the truth about stop and search, to the hidden costs of ignorance, to how education can break cycles of harm, Sarah’s work is changing the conversation around justice, empowerment, and youth leadership. This is an episode about purpose, courage, and what it really means to make justice accessible to everyone. Key Takeaways Knowledge is protection: Most young people don’t know what their rights are when dealing with police — and that’s exactly what Streetwise Law is fixing. Education is empowerment: When young people learn their legal rights, they gain the confidence to navigate authority safely and respectfully. Stop and search clarity: Sarah breaks down what the police can and can’t do — and how small misunderstandings can change lives. From music to law: Sarah’s career shift shows how following purpose can turn personal experiences into social change. Real impact: Streetwise Law is creating ripple effects — reducing youth offending, improving relationships with police, and empowering communities through knowledge. Links https://streetwiselaw.com/ https://www.instagram.com/streetwiselaw1/ Marias Training https://www.peacefulsolutions.org.uk/training/ Social Links www.centreforpeacefulsolutions.org www.peacefulsolutions.org.uk www.workplacehuddle.com HOST BIO Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).   Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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2 months ago
58 minutes

All Things Conflict
Justice Redesigned - All Things Conflict Series 3
In this episode of "All Things Conflict," Maria Arpa introduces a new series titled "Justice Redesigned," which explores the complexities of justice and social impact in today's world. Drawing on her 30 years of experience in social justice, Maria emphasizes the importance of fairness, equality, and respect, while acknowledging the challenges faced by individuals who feel voiceless and marginalized. The series will feature guests with lived experiences in the criminal justice system, experts in rehabilitation, legal professionals, and individuals affected by significant injustices like the Windrush scandal. Through these discussions, Maria aims to highlight the grassroots efforts being made to address systemic failures and inspire listeners to engage in meaningful change within their communities. KEY TAKEAWAYS Importance of Justice: Justice, fairness, equality, and respect are fundamental human needs that become particularly noticeable when they are absent in society. Complexity of Issues: The current social landscape is complex, with many individuals and organizations striving to make a positive impact, despite the perception that systems are failing. Focus on Real Experiences: The series will feature guests with lived experiences of the criminal justice system, highlighting the need for rehabilitation and reintegration of individuals who have faced incarceration or societal exclusion. Community Empowerment: Discussions will explore how communities can come together to reduce their reliance on government support, emphasizing the importance of local initiatives and grassroots efforts. Valuing Ground-Level Work: The series aims to shift the narrative from political and media critiques to spotlighting those actively working to create change in the justice system and their communities. SOCIAL LINKS www.centreforpeacefulsolutions.org www.peacefulsolutions.org.uk www.workplacehuddle.com HOST BIO Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).   Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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2 months ago
6 minutes

All Things Conflict
Series 2 Wrap Up
In this episode of "All Things Conflict," Maria reflects on the key insights gained from a series of conversations with leaders and executives, emphasizing the importance of slowing down and truly listening to one another. The discussion highlights how people desire to feel valued and heard, yet often, conversations are dominated by a debate model that prioritises winning arguments over understanding. Maria argues that listening is an art that is rarely taught, leading to misunderstandings and unnecessary conflicts in various aspects of life, from personal relationships to the workplace. To address this, the episode introduces the concept of dialogue as a remedy, advocating for a collaborative approach where every participant contributes to the solution. Maria encourages listeners to consider the transformative potential of genuine listening and connection in their own lives and communities. KEY TAKEAWAYS Importance of Listening: A recurring theme in the discussions with leaders is the significance of slowing down and truly listening to others, as it fosters a sense of value and importance in conversations. Art of Conversation: Effective communication is an art that is often overlooked in formal education. While technical aspects of language are taught, the nuances of having meaningful conversations, especially when emotions are involved, are not. Debate vs. Dialogue: Society tends to favor a debate model of conversation, which can lead to unnecessary arguments. In contrast, dialogue encourages collaboration and understanding, recognizing that everyone has a piece of the solution. Need for Unlearning: To engage in productive dialogue, individuals must unlearn the debate model that they are accustomed to and adopt a mindset that values listening and connection. Building Connections: Taking the time to build quality connections through listening can transform interactions in various settings, including workplaces, homes, and social environments, ultimately leading to more effective problem-solving. SOCIAL LINKS www.centreforpeacefulsolutions.org www.peacefulsolutions.org.uk www.workplacehuddle.com HOST BIO Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).   Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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2 months ago
7 minutes

All Things Conflict
The Heart of Service: Michelle Pinkney on Leadership and Healing in Community
In this episode of "All Things Conflict," Maria Arpa welcomes Michelle Pinckney, a nurturing community member and caterer, to discuss the often-overlooked impacts of conflict within community settings. Drawing from her experiences, Michelle shares insights on the challenges of leadership, the importance of effective communication, and the detrimental effects of suspicion and rivalry among community members. She emphasises the need for curiosity over suspicion and highlights the significance of understanding intentions in fostering healthy relationships. As they explore the dynamics of giving and receiving support, Michelle also shares her journey of transitioning into a catering business focused on nutritious, farm-to-table meals, aiming to serve those in need while nurturing the community. This heartfelt conversation sheds light on the complexities of community life and the potential for healing through connection and service. KEY TAKEAWAYS Good Intentions vs. Capability: Many individuals in community settings have good intentions but may lack the capacity to provide the necessary support, leading to frustration and conflict. Communication is Key: Misunderstandings often arise from a lack of effective communication. The message sent is not always the message received, which can lead to unnecessary conflict. Curiosity Over Suspicion: Transforming suspicion into curiosity can help resolve conflicts. Instead of making assumptions, approaching situations with a desire to understand can foster better relationships and communication. Leadership Dynamics: In community settings, there can be a struggle for leadership roles, leading to rivalry and fragmentation. Effective leadership requires collaboration and the ability to share power, rather than hoarding it. Healing Through Service: Engaging in acts of service, such as providing nutritious food, can be a powerful way to nurture both individuals and communities, promoting healing and connection. BEST MOMENTS "When conflict arises and it's not resolved in a healthy way, there are all these other people that suffer at the other end of that." - Maria Arpa "Sometimes we may just need someone to just sit down and have a cup of tea with someone else and just be there with them." - Michelle Pinkney "The message sent is not always the message received." - Michelle Pinkney "Changing suspicion to curiosity can change how you see something and how you want to handle it going forward." - Michelle Pinkney "There's a way that the leader... isn't given... the reins." - Michelle Pinkney SOCIAL LINKS www.centreforpeacefulsolutions.org www.peacefulsolutions.org.uk www.workplacehuddle.com HOST BIO Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).   Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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3 months ago
37 minutes

All Things Conflict
Understanding Project Delays: How Evidence and Humility Shape Conflict Resolution
In this episode of "All Things Conflict," Maria welcomes Aziz Kamara, a delay expert in the construction industry, to discuss the complexities of dispute resolution in large-scale projects. Aziz explains his role in investigating why construction projects exceed their timelines, emphasising the dynamic nature of the industry and the common challenges faced, especially during the COVID-19 pandemic. The conversation delves into the human aspects of conflict, highlighting the importance of humility, effective communication, and the need for open dialogue to resolve disputes. Aziz shares insights from his experiences, illustrating how understanding different perspectives and fostering a culture of listening can empower teams and lead to more productive outcomes. The episode concludes with reflections on the value of creating conditions for difficult conversations, ultimately aiming to minimise unnecessary human suffering in conflict situations. KEY TAKEAWAYS Role of a Delay Expert: A delay expert investigates and explains why construction projects take longer than planned, using evidence and schedule analysis to support dispute resolution across various types of projects, including airports and infrastructure. Conflict as a Normal Part of Projects: Conflicts in construction projects are common and often arise from unrealistic initial plans, supply chain issues, and the complexities of working with multiple stakeholders. Recognising that conflict is a normal part of the process can help in addressing it effectively. Importance of Communication: Effective communication is crucial in resolving conflicts. Breakdowns in communication can escalate tensions, and being aware of the tone, speed, and body language during discussions can help diffuse situations and foster a more collaborative environment. Value of Humility and Objectivity: Approaching conflicts with humility and a commitment to serving the truth can lead to more productive outcomes. Being objective and considering all perspectives helps in making informed decisions and maintaining impartiality. Listening Skills and Empowerment: Developing strong listening skills allows for a deeper understanding of others' perspectives, empowering team members to contribute their ideas. This creates a positive cycle of trust and collaboration, enhancing overall team dynamics and project success. BEST MOMENTS "As a delay expert, we investigate and explain why a construction project took longer than planned." - Aziz Kamara "It's becoming common because that's the way these contractors and subcontractors are winning the work." - Aziz Kamara "A lot of these conflicts arise and actually become worse over time, due to egos in the room." - Aziz Kamara "Communication is key, and this is where we can come in and say what we see, give that independent perspective." - Aziz Kamara "Any conversation that is meant to be had will be had one way or another." - Maria Arpa SOCIAL LINKS www.centreforpeacefulsolutions.org www.peacefulsolutions.org.uk www.workplacehuddle.com Aziz Kamara https://secretariat-intl.com/people/aziz-kamara/ https://www.linkedin.com/in/akamara/ HOST BIO Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).   Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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3 months ago
35 minutes

All Things Conflict
Building Bridges: The Art of Mediation in Community and Environmental Conflicts
In this episode of "All Things Conflict," Maria Arpa engages in a captivating conversation with Ruth Allington, a former president of the Geological Society and an expert in mediation within the context of geological consultancy. Ruth shares her journey from a passionate student of physical geography to a seasoned geologist who has navigated complex conflicts between developers and local communities. The discussion highlights her experiences in mediation, particularly how she learned to listen empathetically and facilitate dialogue among parties with opposing views. Ruth reflects on her transformative career, the importance of community engagement in planning processes, and her involvement in initiatives like Responsible Raw Materials. As she balances her professional pursuits with personal interests, including singing and printmaking, Ruth's story serves as an inspiring testament to the power of effective communication and collaboration in resolving conflicts. KEY TAKEAWAYS Importance of Listening: Active listening is crucial in conflict resolution. By giving attention and empathy to those involved, it helps to de-escalate tensions and fosters a more open dialogue. Mediation as a Transformative Process: Mediation can significantly change the dynamics of conflict, allowing parties to express their concerns and work towards a resolution collaboratively, rather than through adversarial means. Building Trust with Communities: Engaging with the public and addressing their fears and concerns is essential, especially in projects that may impact their lives. Establishing trust can lead to more productive discussions and outcomes. Collaboration Across Disciplines: The integration of mediation skills with technical expertise in geology and planning can enhance the effectiveness of projects, ensuring that both community needs and technical requirements are met. Personal Growth Through Conflict Engagement: Embracing conflict and learning to navigate it can lead to personal and professional development, transforming individuals from conflict-averse to confident facilitators of dialogue and resolution. SOCIAL LINKS www.centreforpeacefulsolutions.org www.peacefulsolutions.org.uk www.workplacehuddle.com HOST BIO Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).   Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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3 months ago
43 minutes

All Things Conflict
The Critical Role of Chairs: How Effective Leadership Can Transform Business Challenges With Cindy Casiani
In this episode of "All Things Conflict," Maria Arpa engages in a compelling conversation with Cindy Casiani, a seasoned expert in non-executive director and chair recruitment. With over 30 years of experience, Cindy shares her insights into the complexities and dynamics of board recruitment, particularly in challenging situations where CEOs and C-suite executives must navigate the introduction of new chairs or non-executive directors. The discussion delves into the emotional landscape of business leadership, highlighting the loneliness of CEOs and the invaluable support that a good chair can provide. Cindy emphasizes the importance of understanding the unique needs of a business when selecting board members and the critical role of effective onboarding. The episode also touches on the findings from a recent survey on board dynamics, revealing the need for better processes in chair recruitment and the value of fostering strong relationships between investors and business leaders. KEY TAKEAWAYS Value of Non-Executive Directors (NEDs): Bringing in the right chair or non-executive director can significantly benefit a business, especially for CEOs who may feel overwhelmed. A good NED acts as a "critical friend," providing support and guidance without the pressure of direct management. Importance of Onboarding: Effective onboarding for chairs and non-executive directors is crucial. Many organizations fail to provide a structured onboarding process, which can lead to misunderstandings and ineffective contributions from the new appointee. Understanding the Role: There is often a lack of clarity regarding the specific role and deliverables expected from a chair. It is essential to define these expectations upfront to ensure the right fit and to address the unique challenges the business faces. Investor Influence: The appointment of chairs is frequently driven by investors, which can create tension. It’s important for CEOs to advocate for their needs and seek chairs who align with their vision rather than simply accepting the investor's choice. Communication and Relationship Building: Successful chairs focus on understanding the dynamics of the team and delivering difficult messages with empathy. Building strong relationships and fostering open communication are key to ensuring that the chair's role is effective and valued. BEST MOMENTS "What probably a more seasoned chair would have done... would have been a bit more subtle in the way that she approached it." - Cindy Kashani "It's lonely being a CEO... just to have an outlet for that is so valuable." - Cindy Kashani "You have to also buy into that process and give time to it because it's a bit of an iterative process." - Cindy Kashani "If you don't invest the time to really think about what you need at the beginning, then you're going to be... lucky if you get the appointment right." - Cindy Kashani "It's just nice to have somebody there that goes, you know, well done, that was really good." - Cindy Kashani SOCIAL LINKS www.centreforpeacefulsolutions.org www.peacefulsolutions.org.uk www.workplacehuddle.com Cindy's Links https://uk.linkedin.com/in/cindycasciani https://talent4group.com/ HOST BIO Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).   Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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3 months ago
38 minutes

All Things Conflict
The Art of Contracting: Ensuring Success in Startups Through Effective Agreements
In this episode of "All Things Conflict," Maria welcomes back her friend and philosopher Paul Baker to explore the intricacies of startups and entrepreneurship. They delve into the importance of establishing a solid foundation for new ventures, emphasizing the need for clear goals, effective communication, and conflict resolution strategies. Maria and Paul discuss the significance of understanding the motivations behind entrepreneurial pursuits, whether driven by fear or a desire to create positive change. They also highlight the necessity of systemic awareness and the value of nurturing existing resources while innovating for the future. The conversation culminates in an invitation for listeners to engage with them, seeking guidance on their entrepreneurial journeys. KEY TAKEAWAYS Importance of Planning and Feedback: Establishing a clear plan and understanding how to gauge progress is crucial for startups. It's essential to have a way to assess whether the project is on track or needs adjustments, akin to having a compass and barometer for navigation. Systemic Awareness: Entrepreneurs should cultivate an awareness of the various systems at play, including their own capabilities, the dynamics of their team, and the broader context in which they operate. This holistic view helps in anticipating challenges and leveraging opportunities. Conflict Management: Startups should proactively establish agreements and processes for conflict resolution. By anticipating potential disputes and creating systems to address them, teams can emerge stronger and more cohesive after conflicts. Value of Purpose: Understanding the deeper motivations behind business goals is vital. Entrepreneurs should explore not just what they want to achieve (e.g., making money) but also why those goals matter to them personally and how they align with their values. Sustainability and Nurturing Relationships: It's important to focus on preserving and nurturing existing resources, including team dynamics and relationships. A successful enterprise should balance innovation with the care of its foundational elements to ensure long-term sustainability. BEST MOMENTS "The main thing for me is how do we actually make really good use of the situation we're in, which may be wonderfully abundant and creative and it may be a complete catastrophe." - Paul Baker "What is the system that we need to put in place to ensure that when we come out the other side of it, we're better off?" - Maria Arpa "If we use this as a weather analogy... if it's pouring with rains and it's a gale... the map's not going to work so well." - Paul Baker "The last thing I want is to invest my money in a group of people for whom I can't tell if they're going to start fighting each other later on." - Maria Arpa "We really need to be aware of which game we're playing because you don't want to hang around in a negative sum game where there's less and less for everyone." - Paul Baker SOCIAL LINKS www.centreforpeacefulsolutions.org www.peacefulsolutions.org.uk www.workplacehuddle.com HOST BIO Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).   Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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3 months ago
30 minutes

All Things Conflict
Transforming Tension into Collaboration: A Chair's Approach to Boardroom Harmony
In this case study episode, Maria, facilitates a pre-meeting discussion between two board members, Sean, an executive director, and Mark, a non-executive director, to address the underlying tensions affecting their board meetings. The conversation reveals a fundamental disagreement regarding the hiring process for a new team member, with Sean advocating for an internal candidate and Mark pushing for an external hire to drive radical change. As the dialogue unfolds, Maria emphasises the importance of communication and mutual understanding, encouraging both directors to explore their differing perspectives while acknowledging their shared goal of advancing the company. The episode highlights the complexities of boardroom dynamics and the necessity of fostering a collaborative environment to ensure effective decision-making. KEY TAKEAWAYS Identifying Core Issues: The conversation highlights the importance of identifying and addressing the core issues causing tension between board members, rather than getting lost in peripheral disagreements. Communication Style Matters: Effective communication is crucial in board discussions. The need for clarity and a respectful discourse is emphasized, as combative or dismissive language can hinder productive conversations. Understanding Different Perspectives: Both board members express their views on the hiring process, showcasing the necessity of understanding and valuing different perspectives to foster collaboration and decision-making. Building Relationships: The discussion underscores that while the primary focus is on business outcomes, building positive relationships among board members can enhance the overall effectiveness of the board and make meetings more enjoyable. Openness to Dialogue: There is a recognition that being open to dialogue and willing to listen can lead to breakthroughs in understanding and cooperation, even when disagreements exist. BEST MOMENTS "I think the tensions are caused by one particular fundamental issue. I don't think there's a variety of different things." - Sean "I think there is also a fundamental difficulty with finding the common, and if I may say so, courteous form of discourse." - Mark "I feel like this is completely overblown... I think there is one issue that needs to be discussed." - Sean "Complacency is death to a company... I think that there will need to be radical change." - Mark "I want to get the issue solved. It's not about personalities." - Sean SOCIAL LINKS www.centreforpeacefulsolutions.org www.peacefulsolutions.org.uk www.workplacehuddle.com HOST BIO Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).   Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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4 months ago
38 minutes

All Things Conflict
Bridging Generational Gaps: Understanding Intergenerational Conflict in the Workplace
In this episode of "All Things Conflict," Maria Arpa welcomes Patrick Dunne, a seasoned expert in conflict management with extensive experience working with boards and social enterprises. Patrick shares insights from his diverse background, including his work with intergenerational and cross-cultural teams, and discusses the recurring themes of conflict, such as self-awareness, communication, and role clarity. He emphasises the importance of understanding different perspectives and the value of curiosity and compassion in fostering trust. The conversation also touches on the dynamics of generational differences in the workplace and the significance of developing strong interpersonal skills. Patrick's unique experiences and practical techniques, such as the FIDO method and the Thomas-Kilmann conflict styles, provide valuable tools for leaders navigating conflict in various settings. KEY TAKEAWAYS Self-Awareness in Conflict: A lack of self-awareness often leads to conflict. Understanding one's strengths, weaknesses, and the impact on others is crucial for effective conflict management. Recurring Themes in Conflict: Common sources of conflict include conflicting objectives, personalities, high-pressure situations, and unclear roles, especially between boards and executives. Importance of Communication: Effective communication is vital in conflict resolution. Misinterpretations can arise when trust is low, and understanding different perspectives is essential for resolving disputes. Intergenerational Dynamics: Different generations bring unique perspectives shaped by their experiences. Emphasizing a maximizing mindset can help organizations leverage the strengths of diverse age groups rather than focusing on minor irritations. Value of Intuition and Antennae: Developing strong interpersonal skills and being attuned to the emotional climate of a room can enhance conflict management. Recognizing body language and emotional cues in oneself and others is key to navigating complex interactions. SOCIAL LINKS www.centreforpeacefulsolutions.org www.peacefulsolutions.org.uk www.workplacehuddle.com Patrick Dunne's Linkedin - https://www.linkedin.com/in/patrickdunne2/ HOST BIO Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).   Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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4 months ago
39 minutes

All Things Conflict
FORGIVENESS SPECIAL: WITH ROBIN SHOHET
In this special episode of "All Things Conflict," Maria and Robin Shohet engage in a profound conversation about the complexities of forgiveness. They explore the misconceptions surrounding forgiveness, emphasising that it is not about moral superiority or condoning harmful actions, but rather a personal journey towards self-liberation. Robin shares a personal story that highlights the importance of recognizing how we often hold onto anger towards a "ghost" of the past, and how true forgiveness is ultimately about releasing ourselves from toxic thoughts. The discussion delves into the significance of self-forgiveness, the impact of our intentions versus the consequences of our actions, and the transformative power of shifting our perspective from judgment to love. Listeners are encouraged to reflect on their own experiences with forgiveness and to consider the ways in which they can cultivate a mindset of gratitude and compassion in their lives. KEY TAKEAWAYS Forgiveness as Self-Release: Forgiveness is primarily about releasing oneself from the burden of anger and resentment, rather than about the other person. It is a personal journey that allows individuals to let go of toxic thoughts and emotions. Distinction Between Intent and Impact: Understanding the difference between one's intentions and the actual impact of their actions is crucial. Many people may believe they are acting with good intentions, but the consequences of their actions can be harmful, highlighting the need for self-reflection. Forgiveness is Not Superiority: Forgiveness should not be viewed as a moral high ground or an act of superiority. It is not about being the "bigger person" but rather about acknowledging one's own feelings and experiences without judgment. The Role of Grief: Grief can often be intertwined with the inability to forgive. Recognizing that grief may have nowhere to go can help individuals understand their emotional state and the importance of processing these feelings to move towards forgiveness. Shifting Perspectives: Practicing curiosity and love in interactions can transform relationships and reduce conflict. By consciously choosing to view situations through a lens of curiosity rather than fear or judgment, individuals can foster a more compassionate and understanding environment. Episode Resourses The Forgiveness Habit   -    Jo Ann RotermundBBCiplayer. - Hamza Forgiving the UnforgivableThe Forgiveness ProjectGlobal Forgiveness Initiative. SOCIAL LINKS www.centreforpeacefulsolutions.org www.peacefulsolutions.org.uk www.workplacehuddle.com HOST BIO Maria founded the Centre for Peaceful Solutions in response to the fatal shooting of a 7 year old in her neighbourhood. She developed a model of conflict resolution for violent crime using her brainchild, the Dialogue Road Map (DRM).   Over 30 years she has mediated everything from threat to life gang disputes to high stakes business deals gone wrong, Maria empowers people to resolve conflict without reliance on experts. So she trains violent prisoners to be facilitators, leaders to be effective communicators, teenagers to be peer mediators and neighbours to be tenant listeners within their respective communities. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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4 months ago
1 hour 13 minutes

All Things Conflict
Who doesn't have conflict in their lives? Whether at work, at home or somewhere out in the world we are all affected by conflict even when it is indirect. The impact of poorly managed conflict can devastate lives. With 30 years’ experience mediating conflict and training peacemakers, Maria has held people’s hearts through everything from workplace hostility, board room battles, belligerent teenagers, separated parents at loggerheads to neighbours at war, street gang rivalries, threats to life and business deals gone wrong. In this podcast Maria lifts the lid on why we fight and how we can resolve conflict and design it out of our lives. Maria’s mission is to reduce unnecessary human suffering through conscious awareness, facilitated dialogue and trauma healing, using her communications tool, the Dialogue Road Map.