his episode uncovers the real cost of avoiding feedback, how “being nice” can sabotage growth, and why clear conversations—however uncomfortable—are the greatest kindness. This episode dives into the messy, human side of feedback in healthcare, exploring what happens when we sidestep tough conversations and the ripple effects on individuals and teams, and the care they provide Through candid stories and practical wisdom, we unpack why feedback often fails to land, how emotions shape our...

Some patients leave our shift; others stay in our bodies for years. In this episode of Better Every Shift, Naomi and Tubi explore the legacies that nursing leaves in us – the patients we still carry, the smells and sounds that transport us back in an instant, and the way our bodies react long after the event is over. Naomi and Tubi unpack why certain patients stay with us, how “first times” and “people who look like our own” land differently, and what happens when we never quite p...

“Interviews, Mindset and Missed Opportunities: What Panels Really Look For” You’ve done the acting stints. You’ve put in the extra hours. You’ve sat through interview after interview… and still missed out. In this episode of Better Every Shift, Naomi shares the story of applying twice for the same leadership role — and only getting it the second time. Together, Naomi and Tubi pull back the curtain on how interviews really work in health services, and what both panels and candidates ofte...

Ever felt technically confident, only to realize there’s a whole new level of understanding waiting for you? Wondered if excellence is a finish line or a journey? Or found yourself growing most in the messy, uncomfortable moments? This episode explores how our “best” is always evolving, and why that’s something to celebrate. Drawing on our own stories, we unpack the many shifts we had to make from technical competence to holistic care, and how growing mastery means seeing the whole pers...

Curious how feedback could feel less like a dreaded performance review and more like a daily act of support? Wondering what ballet studios can teach healthcare teams about trust, growth, and radical candor? Ready to rethink how feedback shapes your leadership and team culture? In this episode, we explore the surprising parallels between ballet and healthcare, revealing how feedback in ballet is public, frequent, and normalized—while in healthcare, it’s often private and high-stakes. We ...

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Navigating remote clinics with limited resources, learning the hard way that authority doesn’t guarantee followership, and discovering the power of curiosity—this episode explores what really happens when you step into a leadership role in healthcare. What do you do when your team pushes back, your plans unravel, and you realize you don’t have all the answers? We share honest stories about the difference between being “the boss” and truly leading, the importance of humility and cultural...

When it's not about you – the impact staff relationships have on care provided. A patient’s sudden drop in blood pressure, a missing note about medication, and a tense silence between colleagues—this episode dives into the real-life moments where communication, emotion, and teamwork collide. What happens when relationships are strained, emotions run high, and the patient’s safety hangs in the balance? We unpack a story that’s all too familiar in healthcare: the challenge of workin...

When Handover Neglects the Most Important Thing Three moments stand out: the heartbreak of a family left in the dark, the hidden gaps in handover that shape patient and family experience, and the quiet power of asking the right questions—especially when grief and culture collide. In this episode of Better Every Shift we dive into the realities of ICU nursing, where even the best intentions can miss the mark, and where what’s left unsaid can matter as much as the clinical details. ...

What happens when assumptions go unchecked, fear takes over, and no one’s quite sure who’s leading? In this shift, we unpack an ICU-to-ward cardiac arrest that taught us more about communication, leadership, and psychological safety than any textbook or workshop ever could. Naomi shares a story that’s raw, reflective, and full of those “oh yep, I’ve been there” moments. We explore what happens when teams don’t know each other, when fear freezes action, and when vague questions lik...

Tubi and Naomi are leaders with experience across healthcare settings, roles and teams. They have failed many times and have lots of experience in better ways to care for themselves, their patients and their teams. They are keen to see healthcare delivered better, wellbeing of nurses supported better, and clinician leaders coached better. In this episode Tubi and Naomi unpack who they are and what their hopes are for Better Every Shift the podcast and it's audience.

Tubi and Naomi are leaders with experience across healthcare settings, roles and teams. They have failed many times and have lots of experience in better ways to care for themselves, their patients and their teams. They are keen to see healthcare delivered better, wellbeing of nurses supported better, and clinician leaders coached better. In this episode Tubi and Naomi unpack who they are and what their hopes are for Better Every Shift the podcast and it's audience.