Karen O'Connor is one of the sector's most popular figures – a Cultural Enterprises Award for Outstanding Contribution in 2020 is testament to this! Hear how her journey took her to being Director of Commercial Enterprises at National Museums Liverpool after abandoning early dreams of a career making ballet tutus (no, really).
In this open, honest, and passionate episode, Caroline Brown, Head of Commercial Services at the British Library, and Chair of the Association for Cultural Enterprises, tells us how growing up in a small, working class Welsh village helped shape her entire career...
From the high street to cultural sector, Rita Rooney tells us all about her career, including planning for the Museum of London's future, the importance of making mistakes, and developing a range based on a fatberg!
The Sir John Soane's Museum. The Natural History Museum. The Southbank Centre. The Barbican. Kew Gardens. Hear how Adam Thow's career has taken him to some of the most spectacular venues in London, and what he believes is next for the cultural enterprises sector.
Hear how an apprenticeship at sixteen took Matthew Henderson away from a potential career training owls for a living(!) and helped mould him into one of the sector's most creative and enthusiastic leaders...
How did a law graduate end up developing sustainable ranges of crisps for English Heritage? It's fair to say Kingston Myles hasn't had the most traditional career path. From nightclubs and festivals to the cultural sector, hear how Kingston transitioned from the 5-9 to the 9-5...
What impact has the pandemic had on sustainability in cultural trading, and what does the future hold? Can we take this opportunity to radically re-think cultural trading along more sustainable lines? To answer these questions, we welcome Dr. Jamie Larkin, Assistant Professor of Creative and Cultural Industries at Chapman University in California, to the podcast.
With cultural organisations starting to reopen, there is an opportunity to step back and reflect on some of our working practices, and consider making some changes. In this episode, Chris Snow, Head of Support Services at the National Theatre, looks at a few tools that can help Visitor Experience or Operations Managers to improve a team’s efficiency, the quality of the venue’s visitor experience, and ultimately make our working lives a bit easier.
What will Front of House operations look like as we reopen in 2021? Head of Visitor Experience at the Royal Opera House, and presenter of Series Two of the Cultural Enterprises Podcast, Gabriela Gandolfini, looks back at 3 lessons learned from 2020 and how to implement those 3 learnings in 2021.
While some organisations were put in the difficult position of being unable to trade at all in the last year, others were fortunate (and entrepreneurial) enough to find new ways to generate income, stay connected with the community, and help shape the future of their enterprises. One of these organisations is Birmingham Museums Trust, and we are delighted to be joined by their Commercial Director, Alex Nicholson-Evans, who talks pizza pods, selling leftover food and completely revamping their online store...
After over 12 months of lockdowns, furlough, redundancies, closures, re-openings, and more closures, the level of uncertainty, on an organisation and individual level, has surely affected the mental health of every one of us. Vicki Cockman, Head of Client Delivery at Mental Health First Aid England, joins us to give some tips on how to best look after ourselves, and each other, in the coming months…
What will cultural retail look like when the sector re-opens? From conscious consumerism to the resurgence of the physical store, retail consultant and creator of The Resilient Retail Club, Catherine Erdly, joins us to investigate what will be moulding cultural retail in the year to come.
From dreams of being a tap dancer, to CEO of The Postal Museum, via nearly two decades at Tate, Laura Wright is the final guest of series two of the Cultural Enterprises Podcast. Laura speaks with honestly about how self doubt can be a positive attribute in leadership, why those who struggle with networking are the ones who need to do it most, and how your career should all be about following your passions.
Honest. Passionate. Inspiring. Gordon Morrison, CEO of ASVA (the Association of Scottish Visitor Attractions) tells us about his career (including the mistakes he's made), the importance of visitor attractions to the cultural landscape of the country, and the skills needed to lead an organisation with close to 500 members. This one is unmissable.
In this fascinating episode, Arts Council England CEO and author, Darren Henley OBE, tells us all about his life and career, from his roots in radio and how how he got in to writing, to his unexpected ascent to lead Arts Council England. Darren also gives tips to both future and current leaders in the sector – you're never too important to make the tea!
From the High Street to Commercial Director of English Heritage, via the V&A and the Ashmolean, Lycia Lobo has had a fascinating career. Hear all about her journey, including what drives her career and how she learned about the importance of the customer experience when she was just 5 years old.
Episode two of the second series of the Cultural Enterprises Podcast sees Gabriela Gandolfini chat to one of the most influential people in the arts and heritage sector – Bernard Donoghue – the Mayor of London’s Culture Ambassador, CEO of the Association of Leading Visitor Attractions (ALVA), Chair of WWF UK’s Council of Ambassadors, Chair of LIFT Festival and Trustee of the People's History Museum. Bernard gives an open and honest account of his life and career as well as offering advice to the next generation of leaders.
The Cultural Enterprises Podcast returns for series two – with a new presenter and a new format! Each episode Gabriela Gandolfini will chat to a top sector leader to find out how they got to where they are, what inspires them, and what advice they have for the next generation of leaders? First up we have Julie Molloy, Managing Director of the National Gallery Company and Trustee of the Association for Cultural Enterprises. Julie tells us how, via C&A, Windsor Castle, and the Royal Academy, she got one of the most prestigious positions in cultural enterprises – and how she stays motivated after two decades in the role.
It's widely recognised that a strong commercial strategy is a key component of any cultural organisation. What's less clear is what makes a commercial strategy strong! What should it contain? Who needs to be involved? When should it be revised / rewritten? Join us on the fourth Cultural Enterprises Podcast to hear answers to all of the above, and more, courtesy of Kari Coghill, Director of Enterprise & Communication at Royal Botanic Garden Edinburgh, Phil Smith, Commercial Director at ss Great Britain, Michelle Lockhart, Commercial Director at Science Museum Group and Karen O'Connor, Director of Commercial Enterprises at National Museums Liverpool.
Generating unrestricted income for cultural organisations has never been more important, and attitudes towards commercial thinking have changed, but to what extent? On this episode, with the help of consultant Louise Emerson and cultural enterprises professionals, Deborah Hunter and Lycia Lobo, we ask whether trading as part of the wider organisation is always the bridesmaid and never the bride?