In this episode we meet Jason Bloomfield who is Global Head of People Change & TA Transformation at Ericsson.
Jason shares his diverse business and strategy experiences in various global roles and the increasingly important role that AI is playing where HR meets IT and the benefits that this drives for both customers and colleagues.
We spoke about the potential fears that colleagues may have about AI but that how Ericsson has gone to great lengths to ensure that it is seen as complementary and supportive to front line and back-office employees.
In particular Jason acknowledges that AI can play a role in leveraging employee feedback to power transformation, and that Ericsson’s program, "Your voice, our action" ensures that feedback is not only heard but shapes strategy and aligns action.
And that it can create a culture where colleagues recognise the value of their input and the role it plays to enhance both the employee experience and by extension, the customer experience.
Recorded live at our recent Employee Engagement Summit, this episode features Kaz Hassan, Community & Market Insights at Unily and Rachael Knowles, Head of Internal Communications at Flight Centre, in an inspiring conversation about building organisational velocity.
Discover how Flight Centre transformed its internal communications to empower frontline teams, enhance agility, and keep pace with a fast-moving global industry.
Tune in to hear practical insights on digital enablement, platform evolution, and creating a truly connected employee experience.
Step inside the Internal Communication Stage at our recent Employee Engagement Summit for this special session recording with Jennifer Sproul, CEO of the Institute of Internal Communication (IOIC).
In The Future of Internal Communication: Navigating Change in a Complex World, Jennifer explores how evolving employee expectations, technological advances, and shifting economic realities are redefining the role of internal communicators.
Discover why trust, storytelling, and purpose-driven dialogue are more vital than ever – and how communicators can lead change with authenticity and strategic clarity.
This podcast episode captures a live recording from our recent Employee Engagement Summit, where leaders explored how to balance digital transformation with a truly human-centred culture.
Nick Holmes (Avalere Health) and Nadine Anderson (Westminster City Council), in conversation with moderator Nick Brice, discuss practical ways to build trust, prevent digital burnout, and keep people at the heart of workplace change.
Tune in for real-world insights, simple rituals that strengthen connection, and ideas you can apply straight away in your own organisation.
Join us for this thought-provoking episode of the Employee Engagement Podcast, recorded live at our recent Employee Engagement Summit.
In this inspiring conversation, Dr Marcelle Moncrieffe, researcher, author, and workplace culture expert, joins moderator Nick Brice to explore what it truly means to build belonging at work.
Together they discuss the barriers to inclusion, the power of lived experience, and the role of ethical leadership in creating cultures where everyone feels seen, heard, and valued.
A must-listen for anyone passionate about meaningful, lasting cultural change.
Recorded live on the Organisational Culture stage at our recent Employee Engagement Summit, this episode explores how rapid research can fuel truly adaptive, innovative workplace cultures.
Join Patrick Hyland, Director of Research at Remesh, as he unpacks the difference between technical and adaptive challenges, the limits of traditional surveys, and how real-time employee listening can close the “speed gap” between data and decisions.
Tune in for practical ideas you can apply straight away to evolve your listening strategy and turn your organisation into a learning culture that’s ready for constant change.
Listen in to a vibrant panel discussion recorded live at our recent Employee Engagement Summit.
This episode from the Organisational Culture stage features Natasha Rudy, Four Seasons Hotels & Resorts, Rebecca Moran, Chatham House and Keeley Watts, the Alchemist as they share practical, real-world insights on embedding workplace values, recruiting for cultural alignment, and adapting organisational culture for a diverse workforce.
Discover how leading brands are tracking, transforming, and sustaining culture through authentic communication and innovative feedback mechanisms. Whether you’re championing change or fostering day-to-day engagement, this lively session offers actionable advice to help make culture the bedrock of your organisation.
Tune in to capture the energy, stories, and strategies that inspired summit attendees – and get inspired to drive lasting cultural impact in your own workplace.
In this episode, we bring you a recording from our recent Employee Engagement Summit, where Jonathan Austin, CEO and founder of Best Companies, shared an inspiring keynote on what it means to build a future-ready workforce.
Jonathan explores the shift from Industry 4.0 to Industry 5.0, revealing why the next era of work is all about people – supported, not replaced, by technology.
Tune in to discover how clarity, connection, and purpose can transform organisational performance and equip leaders for the future of work.
Join us for a replay of the Organisational Culture Stage session from our recent Employee Engagement Summit, where leading voices in people experience explored how to create a truly feedback-driven culture.
In this lively discussion, Odette Hamilton (MUFG), Gillian Green (SSP Group), and Laura Silcock (Magenta Living) share their real-world strategies for building trust, encouraging open dialogue, and turning employee insights into positive action.
Listen in to uncover practical ways to help every voice in your organisation be heard and valued.
Join Matt Phelan from The Happiness Index and Laura Silcock from Magenta Living in this lively recording from our recent Employee Engagement Summit.
On the Organisational Culture stage, they explore how to overcome survey fatigue and turn feedback into meaningful action.
From bacon butties to bold leadership coaching, discover how Magenta Living transformed survey culture into a movement for trust, transparency, and authentic engagement.
Tune in for candid insights and practical inspiration to reimagine how your organisation listens, learns, and leads.
Recorded live at our recent Employee Engagement Summit,this episode features Trish Donoghue and Chris Parkinson from Bupa sharing their inspiring case study, “The Unstoppable Experience – The Experiment.”
Discover how Bupa’s people-first approach, grounded in behavioural science, transformed employee engagement, leadership capability, and customer satisfaction. Join us as Trish and Chris unpack what it takes to align purpose, operations, and culture to create truly unstoppable teams.
In this recording from our recent Employee Engagement Summit, join moderator Nick Brice and panellists Shane Ashby-Roche, Head of Organisational Development and Culture at The White Company; Ali Rees, Head of People for Audiology at Specsavers; and John Randall, Global Culture and Engagement Specialist at Swissport. Together, they explore how organisations can move from principles to practice by embedding purpose and values authentically into workplace culture.
Expect real-world insights, candid reflections, and practical takeaways on how leaders can model values from the top, co-create meaningful culture with their teams, and build lasting engagement through authenticity and purpose.
Recorded live at our recent Employee Engagement Summit, this episode captures Dr Brian Slattery’s powerful session, The Science of Action. As CEO of Wrky and a former lecturer in psychological science, Brian explores how organisations can bridge the gap between collecting employee data and driving meaningful change. Tune in to discover practical frameworks like PICO and APEASE, learn why timing matters more than ever, and find out how evidence-based action can turn insight into real impact across your organisation.
In this episode, recorded live at our recent Employee Engagement Summit, Nick Holmes, Vice President of Learning and Culture at Avalere Health, shares how a clear and emotionally resonant mission can transform an organisation’s culture from the inside out. Listen as Nick explores the journey behind Avalere’s purpose, “Every Patient Possible,” and reveals how consistent, purposeful actions – what he calls cultural “drumbeats” – help create lasting impact. A must-listen for anyone passionate about building meaningful, purpose-driven workplaces.
In this episode, recorded live at our recent Employee Engagement Summit, Donna Dew takes to theOrganisational Culture stage to explore what it really means to create meaningful employee journeys that drive engagement and growth. Drawing on her leadership experiences at William Hill and the AA, Donna joins moderator Nick Brice to discuss how listening, inclusivity, and everyday workplace experiences shape a genuinely people-first culture. Tune in for practical ideas, real-world examples, and inspiration to transform your own organisation’s approach to employee engagement.
Recorded live at our recent Employee Engagement Summit, this inspiring session explores how artificial intelligence is reshaping the world of HR service delivery. Join Darren Parker and Ona Morris from Zendesk as they reveal how AI can streamline support, free up time for human connection, and drive deeper employee engagement. Discover practical insights, success stories, and fresh thinking on what it takes to deliver truly people-centred experiences in a digital workplace.
Recorded live at our recent Employee Engagement Summit,this inspiring session features Tanya Evans, Managing Director for Culture and Transformation at Lloyds Banking Group.
Tanya shares how one of the UK’s oldest financial institutions is reinventing itself from the inside out – fusing purpose, psychology, and design thinking to reshape culture at scale.
Tune in to discover how intentional leadership, authentic storytelling, and a focus on humanity are driving one of the most ambitious transformations in modern business.
Kicking off the Organisational Culture Stage, this inspiring keynote explores how purpose and values can drive meaningful transformation across organisations.
Discover how aligning organisational values with individual purpose empowers people professionals, enhances engagement, and creates a culture where teams can thrive.
We’ll also delve into how a strong sense of purpose can be a powerful force in helping individuals and organisations recover from burnout, build resilience, and sustain long-term success.
In this episode join Des Mhere, Global Chief People Officer at the British Army to hear about how to lead a team that provides an HR service to a customer base of over 27,000. Des will touch on his role, his directive to his team, how he develops his team through mentoring and the power of reverse mentoring. The session will be closed by providing an insight on his rewards and recognition programme.
Join Helen Webb, Chief People Officer at WHSmith, and Heidi Physick, Chief People Officer at Oodle Finance, for an inspiring conversation from the Employee Engagement Summit.
Our People Strategy isn’t about reinventing the wheel. The core themes are ones you’ll see across many organisations — hiring, retaining and developing brilliant leaders, creating an inclusive culture that reflects our values, and driving operational excellence by putting the right foundations in place for growth.
What makes the difference is how we bring these themes to life. Integration, partnership, ownership and accountability sit at the heart of our approach. It’s not the sole responsibility of the People Team, nor is it a “nice to have” — it’s the difference between organisations that thrive and those that fall behind.
Listen to the podcast to hear Helen and Heidi share how these principles translate into impact in the real world.