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Getting to Aha! with Darshan Mehta
iResearch
189 episodes
1 day ago
Businesses thrive by knowing customer insights, because today’s insights are tomorrow's facts. At iResearch we live and breathe insights. And despite searching high and low, we were unable to find a customer insights podcast that answers one of the most important questions in business: why do customers do what they do? So we launched one.
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All content for Getting to Aha! with Darshan Mehta is the property of iResearch and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Businesses thrive by knowing customer insights, because today’s insights are tomorrow's facts. At iResearch we live and breathe insights. And despite searching high and low, we were unable to find a customer insights podcast that answers one of the most important questions in business: why do customers do what they do? So we launched one.
Show more...
Careers
Business,
Management,
Entrepreneurship
Episodes (20/189)
Getting to Aha! with Darshan Mehta
[Greatest Hits] Compassion, Critical Thinking, and Change with Hawah Kasat
In this Greatest Hits episode of Getting to Aha!, we’re revisiting a powerful conversation with Hawah Kasat, global humanitarian and co-founder of One Common Unity. Together, host Darshan Mehta and Hawah Kasat explore the transformative power of life’s defining moments. Hawah reflects on how early travels, a passion for peacebuilding, and a deep commitment to connection through education and the arts shaped his path. This discussion dives into themes of personal growth, meditation, curiosity, and moving beyond survival into a life of meaning.
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5 days ago
41 minutes

Getting to Aha! with Darshan Mehta
[Greatest Hits] From English Major to EdTech Leader: John Jorgenson’s Transformative Journey
In this Greatest Hits episode of Getting to Aha! Host Darshan Mehta interviews John Jorgenson, CMO of Cambium Learning Group, to explore the interplay of education, marketing, and technology. John reflects on his career transition from English major to EdTech marketing leader, emphasizing the importance of aligning marketing strategies with educators' and students' needs. They discuss the pandemic’s acceleration of technology adoption, AI's role in personalized learning, and future trends in education. John also shares insights on branding, strategy, and the EdTech CMO Collective—a networking initiative fostering collaboration among marketing leaders to address challenges in K-12 education.
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1 week ago
35 minutes

Getting to Aha! with Darshan Mehta
Turning Pressure into Profit: The Mindset Behind Real Growth with Mo Elhawary
In this episode of Getting to Aha!, host Darshan Mehta speaks with entrepreneur Mo Elhawary, who has built multiple high-performing ecommerce brands. Together, they explore why solving real customer problems, not chasing trends, is the foundation of durable growth. Mo breaks down the mechanics of mastering cash flow, improving LTV, and navigating economic uncertainty without resorting to cost-cutting shortcuts. He also shares practical frameworks for validating product ideas, managing inventory wisely, and creating customer experiences that fuel retention and word-of-mouth momentum. This conversation offers grounded, battle-tested insights for founders, marketers, and operators looking to scale with clarity and resilience.
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2 weeks ago
47 minutes

Getting to Aha! with Darshan Mehta
Stop Climbing the Wrong Ladder: The Power of Redefining Success with Alex Petkas
In this episode of Getting to Aha!, host Darshan Mehta speaks with Alex Petkas, classicist and Founder and host of The Cost of Glory podcast, about how questioning your definition of success can unlock deeper purpose. Alex shares why he walked away from academic prestige to pursue storytelling, how ancient philosophy shapes modern leadership, and why clarity of values matters more than credentials. Together, they explore the power of Socratic questioning, the dangers of ego, the urgency of time, and the timeless lessons historical figures offer. This conversation reveals how understanding human nature can guide stronger decisions in work and life.
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3 weeks ago
53 minutes

Getting to Aha! with Darshan Mehta
[Greatest Hits] Simple Insights, Big Impact: Unlocking Customer Insights with Renee Brown
In this Greatest Hits episode of Getting to Aha!, host Darshan Mehta and guest Renee Brown dive deep into the world of customer insights and marketing strategies. Renee, a seasoned leader in financial services, shares her expertise on using ethnographic research to uncover customer pain points and how simple, often overlooked insights can lead to transformative business strategies. The conversation covers social media’s role in brand authenticity, the power of AI in marketing, and the evolving landscape of influencer marketing. Renee emphasizes the importance of open dialogue, feedback, and vulnerability in both personal and professional growth.
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1 month ago
36 minutes

Getting to Aha! with Darshan Mehta
Leadership Lessons Forged in Fire: Featuring Rita Fragoso, Fabiana Lacerca-Allen & Donna Kinsey
In this episode of Getting to Aha!, host Darshan Mehta speaks with Fabiana Lacerca-Allen, Chief Compliance Officer at Cipla USA, Rita Fragoso, a retired FBI special agent, and Donna Kinsey, a retired Miami-Dade police major, to uncover how defining early moments shaped their careers in law enforcement and leadership.
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1 month ago
43 minutes

Getting to Aha! with Darshan Mehta
[Greatest Hits] Transforming Consumer Insights with AI with Stephen Phillips, Founder and CEO of Zappi
In this Greatest Hits episode of Getting to Aha!, Darshan Mehta connects with Stephen Phillips, Founder and CEO of Zappi, an agile consumer insight platform. Join them as they explore the transformative impact of artificial intelligence (AI) on market research. Stephen shares his journey from the early 1990s to leading innovative consumer insights solutions, emphasizing the critical role of AI in interpreting emotional context and enhancing decision-making.
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1 month ago
36 minutes

Getting to Aha! with Darshan Mehta
Redefining Success on Your Own Terms with Heather Eason
In this episode of Getting to Aha!, host Darshan Mehta talks with Heather Eason, Founder and CEO of Select Power Systems, about turning life’s toughest challenges into catalysts for growth. From teen motherhood to leading a multi-million-dollar engineering firm, Heather shares how rejection became her rocket fuel, the power of emotional resilience, and why defining success on your own terms is key. It’s an inspiring conversation on perseverance, intuition, and building both a business and a life with purpose.
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1 month ago
41 minutes

Getting to Aha! with Darshan Mehta
[Greatest Hits] Revolutionizing Recruitment: Connecting Businesses to English-Speaking Talent with Benjamin Moróne
In this Greatest Hits episode of Getting to Aha!, Darshan Mehta is joined by Benjamin Moróne, founder of Zabota. Join them as they discuss building a local brand, how to hire for success, and AI’s potential role in recruitment.
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2 months ago
30 minutes

Getting to Aha! with Darshan Mehta
Building Bridges Through Authentic Connection with Tru Pettigrew
In this episode of Getting to Aha!, host Darshan Mehta sits down with Tru Pettigrew, award-winning marketing executive and Founder of Tru Access, to explore how authentic communication and human connection drive lasting success. Tru shares how insights, both quantitative and qualitative, fuel personal growth, leadership, and trust-building. Together, they uncover why true impact in business comes not from chasing profits but from solving problems, creating meaningful relationships, and leading with empathy, purpose, and understanding.
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2 months ago
49 minutes

Getting to Aha! with Darshan Mehta
[Greatest Hits] Understanding Patient Journeys: The Key to Healthcare Marketing Success with Gitesh Dubal of Nova Spark Ventures
In this Greatest Hits episode of Getting to Aha!, Darshan Mehta is joined by Gitesh Dubal, Founder and CEO of Nova Spark Ventures. They explore the significance of curiosity in fostering meaningful conversations, the challenges of extracting actionable insights from data, and the critical need for understanding the patient journey in healthcare marketing. Gitesh emphasizes the role of automation tools in simplifying data accessibility for decision-makers and advocates for a patient-centric approach that leverages insights from patient organizations. With extensive experience in healthcare marketing and innovation, Gitesh is currently working with Nova Spark Ventures, where he helps bring new therapies to market and drives growth for emerging companies.
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2 months ago
36 minutes

Getting to Aha! with Darshan Mehta
How Great Leaders Grow Through Challenge: A Conversation with Arielle Lechner
In this episode of Getting to Aha!, host Darshan Mehta welcomes Arielle Lechner, Executive Coach and founder of NewPO, to explore the deep personal transformations that define great leadership. Arielle shares how leaders can evolve from hands-on founders to strategic visionaries, why embracing discomfort drives growth, and how reframing failure accelerates learning. She also explains the power of intuition in decision-making and the importance of confronting imposter syndrome. This conversation offers practical wisdom for anyone seeking to unlock authentic, resilient, and purpose-driven leadership.
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2 months ago
30 minutes

Getting to Aha! with Darshan Mehta
[Greatest Hits] Unlock the Secret to Unleashing Team Creativity with This Simple Storytelling Hack! Insights from Marc Kerachsky of AMC Health
In this Greatest Hits episode of Getting to Aha!, Darshan Mehta is joined by Marc Kerachsky, CMO of AMC Health. Marc has over 32 years of experience in healthcare. Join them as they discuss the power of storytelling in organizations and how it can build trust, improve communication, and foster empathy within teams. Marc shares his journey and aha moments, emphasizing the importance of including people in stories. They also explore the role of humor and culture in organizations and discuss the future of human connections. This insightful conversation provides valuable insights for anyone interested in enhancing teamwork and finding meaning in the workplace.
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2 months ago
41 minutes

Getting to Aha! with Darshan Mehta
Crisis to Clarity: Fabiana Lacerca Allen on Intuitive Leadership
In this episode of Getting to Aha!, host Darshan Mehta speaks with Fabiana Lacerca-Allen, a veteran corporate compliance expert with over 30 years of experience advising Fortune 100 companies. Drawing from her extraordinary personal journey, including surviving kidnapping attempts in Argentina, Fabiana shares powerful lessons on crisis management, situational awareness, and intuitive leadership. She reveals how to train your sixth sense, remain calm under pressure, and turn uncertainty into opportunity. The conversation offers practical strategies for building resilience and leading authentically in challenging times.
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3 months ago
34 minutes

Getting to Aha! with Darshan Mehta
[Greatest Hits] Combining Process Improvement and Customer Experience: A Conversation with Rick Denton of EX4CX
In this Greatest Hits episode of Getting to Aha!, Darshan Mehta is joined by Rick Denton, Managing Principal at EX4CX. Join them as they discuss how businesses can improve customer experience by leveraging feedback and data, the importance of combining process improvement with a customer-centric approach, and the alignment of customer experience (CX) efforts with business objectives.
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3 months ago
39 minutes

Getting to Aha! with Darshan Mehta
The Four Pillars of Sustainable Leadership with Michael Price
In this episode of Getting to Aha!, host Darshan Mehta welcomes Michael Price, VP of Business Development at Orion Groups, to share his powerful story of resilience and leadership. From overcoming depression and health struggles to building a thriving career in healthcare, Michael discusses the importance of self-care, vulnerability, and intentional living. He reveals how prioritising well-being allows leaders to serve others more effectively and why accountability, discomfort, and resilience are essential for sustainable success.
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3 months ago
31 minutes

Getting to Aha! with Darshan Mehta
[Greatest Hits] The Power of Personalized Corporate Gifting: A Conversation with Millie Tadewaldt of Brilliant
In this Greatest Hits episode of Getting to Aha!, Darshan Mehta is joined by Millie Tadewaldt, the founder and CEO of Brilliant. Join them as they discuss personalized corporate gifting, the need for technology in the gifting process, and the measurement of ROI.
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3 months ago
42 minutes

Getting to Aha! with Darshan Mehta
The Three C’s of Marketing Success with Teresa Low
In this episode of Getting to Aha!, host Darshan Mehta speaks with Teresa Low, a seasoned CMO with over two decades of experience at Hershey and Beam Suntory. Teresa reveals her “Three C’s Framework” for marketing success: Curiosity, Courage, and Conviction, while sharing practical strategies for revitalizing tired brands into market leaders. She discusses the importance of consumer insights, the role of empathy in brand relationships, and how to balance AI tools with human creativity to drive breakthrough marketing growth.
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4 months ago
37 minutes

Getting to Aha! with Darshan Mehta
[Greatest Hits] The Power of Moringa: A Conversation with Lisa Curtis of Kuli Kuli Foods
In this Greatest Hits episode of Getting to Aha!, Darshan Mehta is joined by Lisa Curtis, founder and CEO of Kuli Kuli Foods. Join them as they discuss Lisa's journey in promoting nutritious and sustainable food products, the challenges of sourcing high-quality ingredients, and her commitment to paying it forward.
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4 months ago
34 minutes

Getting to Aha! with Darshan Mehta
Emotional Intelligence: The Key to Customer Loyalty with Joseph Michelli
In this episode of Getting to Aha!, host Darshan Mehta talks again with bestselling author and customer experience expert Joseph Michelli, this time about blending technology with genuine human connection. Drawing from his latest book All Business is Personal, Michelli shares strategies for balancing digital convenience with emotional intelligence, avoiding common mistakes in customer engagement, and creating cultures that prioritise authentic relationships. From Mercedes-Benz to One Medical, learn how leading brands enhance loyalty, boost lifetime value, and humanise business in an AI-driven world.
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4 months ago
39 minutes

Getting to Aha! with Darshan Mehta
Businesses thrive by knowing customer insights, because today’s insights are tomorrow's facts. At iResearch we live and breathe insights. And despite searching high and low, we were unable to find a customer insights podcast that answers one of the most important questions in business: why do customers do what they do? So we launched one.