Home
Categories
EXPLORE
True Crime
Comedy
Society & Culture
Business
History
TV & Film
Technology
About Us
Contact Us
Copyright
© 2024 PodJoint
00:00 / 00:00
Sign in

or

Don't have an account?
Sign up
Forgot password
https://is1-ssl.mzstatic.com/image/thumb/Podcasts211/v4/3e/5d/f5/3e5df500-3a7e-ea4a-85d5-4c4e8b056721/mza_726111474264728599.png/600x600bb.jpg
Highly Adaptive
Jeff Pelliccio
14 episodes
1 week ago
Show more...
Business
RSS
All content for Highly Adaptive is the property of Jeff Pelliccio and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Show more...
Business
Episodes (14/14)
Highly Adaptive
Building a Culture of Gratitude
Summary In this episode of Highly Adaptive, Jeff Pelliccio and Erin MacKenzie get practical about something most leaders treat as seasonal—but the best companies treat as strategic: recognition. They unpack why gratitude isn’t a random thank-you note, a pizza party, or a gift basket on autopilot. It’s a deliberate, repeatable leadership behavior that drives engagement, improves retention, and strengthens culture in a way your competitors can’t easily copy. The conversation breaks down what a real culture of gratitude looks like: tying recognition to values, making appreciation specific (the why matters), and building simple systems that make recognition visible without turning it into a checkbox. They also explore the nuance leaders often miss—how to scale recognition without losing authenticity, and why “systems” only work when they preserve the human element. If you want culture to be more than a poster on the wall, this episode gives you a clear starting point: begin small, make it consistent, and lead from the top—because gratitude might be the fastest path to culture transformation you’ll find. Key Takeaways Specific beats generic – Recognition lands when it’s tied to a real moment and a clear “why.” Tie gratitude to values – Culture shifts faster when appreciation reinforces the behaviors you want repeated. Make it visible – Public recognition builds community and reinforces standards across teams. Top-down starts it – Leaders set the tone; consistency from leadership creates momentum everywhere else. Systems help—human touch wins – Tools can amplify recognition, but they can’t replace authenticity. Start small, scale intentionally – Build a phased approach you can sustain, then expand. Sponsors Allied Insight - The Preferred Marketing Partner of Staffing and Consulting BusinessesBuild a culture and brand people want to be part of. Allied Insight helps staffing and consulting leaders align message, leadership, and execution—so your internal culture matches the story you tell the market. All Things Staffing - Expert Resources for the Staffing CommunityYour hub for frameworks, insights, and operator-grade guidance. All Things Staffing helps leaders turn culture initiatives and leadership ideas into practical actions that stick.
Show more...
1 week ago
43 minutes

Highly Adaptive
Stop, Adapt, then Adopt with Leanne Courtney
Summary How many staffing leaders are actually satisfied with their tech stack—not just tolerating it, but genuinely getting what they were promised? In this episode of Highly Adaptive, Jeff Pelliccio and Erin MacKenzie welcome Leanne Courtney of Achieve With Tech to diagnose why that demo excitement so often turns to regret within six months. Leanne brings a refreshingly direct perspective shaped by years helping organizations untangle duplicative tools and misaligned expectations. The conversation opens with an unexpected detour through Australian wildlife facts (including why 97% of koalas have chlamydia and the tragic origin of Leanne's Segway fears), before diving into the real problem: most organizations let vendors tell their story instead of building their own first. The trio unpacks why ROI has become a meaningless buzzword without baseline metrics, how one client discovered they had four different tools doing the same thing, and why "change management" should really be called "user enablement management." Leanne introduces her Stop, Adapt, Adopt framework—a practical methodology for breaking the cycle of tech disappointment that treats technology decisions like building Tetris blocks rather than eating an entire cake. Whether you're drowning in analysis paralysis or wondering why your team won't use the expensive software you just implemented, this episode provides the mirror-holding questions and concrete steps to make your next technology decision stick. Key Takeaways Build Your Story Before the Demo — Define your complete workflow and success metrics before letting vendors tell you what you need; organizations that wait for someone else to tell their story end up with tech that doesn't match their internal processes ROI Means Nothing Without Your Definition — Software companies can't tell you what success looks like for your business; establish your baseline metrics first, then partner with vendors to measure against your specific outcomes Stop, Adapt, Adopt Framework — Pause to analyze what problems you actually have, adapt your expectations and processes to reality, then adopt technology that fits your current state rather than an idealized future User Enablement Over Change Management — Don't force technology down people's throats; identify naturally curious team members as evangelists and seek to understand their daily reality before expecting adoption Start Small, Build Tetris Blocks — Resist the urge to solve everything at once; pick one process, one problem, one building block and stack incrementally rather than buying the whole cake Ask About Roadmaps Both Ways — When evaluating vendors or consultants, ask what specific outcomes they'll achieve in six months; authentic partners will also ask about yours to ensure alignment Sponsors Allied Insight — The Preferred Marketing Partner of Staffing and Consulting Businesses Before your next tech investment, make sure your story is clear. Allied Insight helps staffing leaders build the strategic foundation that makes technology decisions stick—because the best demo in the world can't fix misaligned expectations. All Things Staffing — Expert Resources for the Staffing Community Your hub for frameworks that cut through the noise. All Things Staffing delivers the practical insights that help leaders stop reacting and start building technology strategies with intention.
Show more...
2 weeks ago
48 minutes

Highly Adaptive
AI Life Support: Confessions from the Deep End
Summary In this refreshingly honest episode of Highly Adaptive, Jeff Pelliccio and Erin McKenzie strip away the polish and get real about their AI journeys. Opening with Jeff's admission that his AI tools might know him better than his wife (and Erin's confession that she could ask AI for her own gift recommendations), this episode becomes part confession, part cautionary tale, part practical guide for anyone drowning in the AI deep end. The hosts bare all, from Jeff's embarrassing second prompt ever ("taco recipes" immediately after asking about 2023 marketing priorities) to Erin's one-sentence discovery prompts and eventual breakup with Claude (they've since reconciled). Through their candid sharing, they reveal how quickly the learning curve can steepen—one contact went from zero to expert in just 45 days, inspiring Jeff's own AI marathon that had him burning through paid credits building reporting tools. From personal wins like Jeff's Japanese interpreter for communicating with in-laws to professional breakthroughs like Erin's case study agents that interview clients directly, the conversation showcases both the silly and the strategic. They share their "operational plumber" moments where AI exposed data gaps, their favorite LLMs for different tasks, and hard-learned lessons about keeping agents simple enough not to consume their own outputs. Whether you're still at the taco recipe stage or building complex predictive analytics, this episode provides the roadmap for harnessing AI without losing your mind—or your humanity. Key Takeaways Start with Problems, Not Tools – Don't adopt AI because everyone else is; identify what's slowing your team down first Practice Makes Prompts – Treat prompts like job descriptions: role, responsibility, rules, background, output expectations Agents Need Training Too – The more context, examples, and feedback you provide, the smarter your AI becomes Stay Simple or Suffer – Complex agents can consume their own outputs; start basic and build incrementally Different LLMs for Different Jobs – ChatGPT for deep reasoning, Claude for writing/coding, Perplexity as the workhorse AI Redesign > AI Automation – Ask "If we built recruiting from scratch with AI, what would humans vs. machines handle?" ---- Sponsors Allied Insight - The Preferred Marketing Partner of Staffing and Consulting BusinessesNavigate your AI journey with marketing partners who understand both technology and humanity. Allied Insight helps staffing leaders build strategies that leverage AI without losing their authentic voice. All Things Staffing - Expert Resources for the Staffing CommunityYour hub for practical AI insights and real-world applications. All Things Staffing delivers the frameworks that help leaders harness AI for competitive advantage, not just novelty.
Show more...
3 weeks ago
41 minutes

Highly Adaptive
AI for Executives with Lauren Jones
Summary In this urgent episode of Highly Adaptive, Jeff Pelliccio and Erin McKenzie welcome Lauren Jones, founder of Leap Advisory Partners and self-proclaimed tech optimist, to deliver a wake-up call every staffing executive needs to hear: AI adoption is no longer optional—it's table stakes. Opening with the delightful revelation that Lauren's goats (including Justin Timber-goat) aren't using AI yet, the conversation quickly shifts to a sobering reality. When Lauren asked a room full of large agency leaders in January 2025 who was using AI, not a single hand went up. This moment crystallized her mission: evangelizing a sense of urgency about AI adoption across the industry. With her characteristic blend of tough love and practical wisdom, Lauren dismantles the excuses holding firms back. Enterprise companies struggle with agility (one tugboat turning a cruise ship), while SMBs wrongly assume they can't compete. The truth? AI has democratized technology—million-dollar firms and billion-dollar firms have access to the same tools at the same cost. Drawing from her work with over 500 staffing firms and recent partnerships with PE firms, Lauren reveals that exit valuations are now being impacted by technology investments. The conversation provides a clear roadmap: start with one question ("What gets in your way every day?"), build bridges between change management and change acceptance through communication, discipline, and accountability, and remember that Gen Z will talk to a bot 16 minutes longer than a human—but they're getting the worst candidate experience in the industry. Key Takeaways It's Not Optional Anymore – This is the internet all over again; get engaged now or get left behind, period and full stop One Question Changes Everything – Ask "What gets in your way every day?" internally and externally for 90%+ response rates Agility Beats Size – SMBs have the one advantage enterprises lack: ability to pivot quickly with AI tools Gen Z Speaks Bot – They'll engage 16 minutes with AI vs humans but report the worst candidate experience—fix this disconnect Policy, Education, Enablement – In that order; give guardrails before tools to avoid resume-dumping disasters 20 Days to 7 Days – Real client example: AI cut submittal time by two-thirds through smart training and implementation Sponsors Allied Insight - The Preferred Marketing Partner of Staffing and Consulting BusinessesTransform your firm's AI readiness like you transform your marketing. Allied Insight helps staffing leaders build strategies that embrace change and drive real results. All Things Staffing - Expert Resources for the Staffing CommunityYour hub for navigating industry transformation. All Things Staffing provides the insights and frameworks that help leaders turn AI anxiety into competitive advantage.
Show more...
1 month ago
38 minutes

Highly Adaptive
Upskilling for Success with John Ruffini
Summary In this forward-thinking episode of Highly Adaptive, Jeff Pelliccio and Erin McKenzie welcome John Ruffini, VP of Professional Development at HealthTrust Workforce Solutions and Amazon bestselling author, to explore why upskilling has become the difference between companies that grow and those that get left behind. With 30 years in staffing and a background that spans from computer programming to songwriting, John brings a unique perspective on developing talent. His philosophy is simple yet powerful: "The best leaders grow their people to become better than they are." This isn't just feel-good advice—it's survival strategy in a market where younger workers will leave companies that don't invest in their growth. The conversation reveals how smart staffing firms are closing the talent gap by training people in-house rather than endlessly searching for perfect candidates. From forklift certification programs to custom development plans that have moved three of John's team members into director roles, the episode showcases real-world success stories that prove ROI. Drawing from his upcoming ASA Staffing World panel, John breaks down the infrastructure needed: executive buy-in, strategic planning, and most importantly, starting the conversation. His F1 racing story (working as an usher to watch the Miami Grand Prix instead of paying $400 for standing room) perfectly embodies his "make it happen" philosophy that drives successful upskilling initiatives. Key Takeaways Start the Conversation Today – Someone has to champion upskilling; begin by identifying skill gaps and building your business case Know Your Audience's Needs – Survey clients about hard-to-find skills and employees about career goals before designing programs Quantify for C-Suite Buy-In – Frame upskilling as cost reduction through lower turnover and captured opportunities, not just "nice to have" Culture Enables Innovation – Front-line ideas need pathways up; create environments where everyone can contribute solutions Custom Plans Drive Success – One-size-fits-all fails; match development to individual goals and company needs Retention Through Growth – Younger workers stay where they're growing; upskilling is now essential retention strategy Sponsors Allied Insight - The Preferred Marketing Partner of Staffing and Consulting BusinessesBuild teams that grow with your business. Allied Insight helps staffing leaders create brands that attract talent ready to upskill and excel. All Things Staffing - Expert Resources for the Staffing CommunityYour source for workforce development insights. All Things Staffing provides the frameworks and strategies that help leaders build tomorrow's teams today.
Show more...
1 month ago
27 minutes

Highly Adaptive
Excellence in Execution with Eric Gregg
Summary In this eye-opening episode of Highly Adaptive, Jeff Pelliccio and Erin McKenzie welcome Eric Gregg, founder of ClearlyRated and the driving force behind Best of Staffing, to tackle a paradox that's plaguing the industry: why firms with identical strategies, tech stacks, and training can deliver wildly different client experiences from office to office. Drawing from over two decades of measuring what actually matters in staffing, Eric reveals a startling truth—over half of all quits and fires happen within the first week, with more than half of those occurring on the first day. Yet most firms spend 80% of their time on strategy and only 20% on execution, missing the most critical mile of success. The conversation dives deep into why staffing faces exponential variability compared to other industries (hint: it's not just about people being different) and why excellence in execution isn't about eliminating variance—it's about focusing on key moments of truth. From Eric's Galapagos diving adventures with hammerhead sharks to his sister's profound parenting advice, this episode weaves together powerful insights about never stopping trying, whether you're 50 feet underwater or leading a staffing firm. Co-hosting his ASA Staffing World session with Erica Woods from Apex Systems, Eric shares how the best firms create feedback loops between strategy and field execution, turning frontline insights into competitive advantages without overcomplicating the process. Key Takeaways First Day = Make or Break – Over half of quits/fires happen in week one, with half of those on day one—focus here changes everything 80/20 Rule is Backwards – Most firms spend 80% on strategy, 20% on execution; winners flip this ratio KBI Before KPI – Key Business Inputs (responsiveness, first-day contact) drive Key Performance Indicators, not vice versa Lifetime Value Mindset – Rehires cost less across the board yet recruiters get paid the same—misaligned incentives kill excellence Problem Solvers > Problem Identifiers – Change makers who bring solutions, not just complaints, have outsized impact Never Stop Trying – Eric's sister's observation: good leaders (like good parents) lead differently but share one trait—persistence Sponsors Allied Insight - The Preferred Marketing Partner of Staffing and Consulting BusinessesExcellence in execution starts with marketing that delivers. Allied Insight helps staffing leaders create consistent, remarkable experiences from first touch to final placement. All Things Staffing - Expert Resources for the Staffing CommunityYour hub for insights that turn strategy into execution. All Things Staffing provides the frameworks and accountability tools that help leaders deliver excellence at scale.
Show more...
1 month ago
39 minutes

Highly Adaptive
Winning Relationships with Casey Jacox
Summary In this game-changing episode of Highly Adaptive, Jeff Pelliccio and Erin McKenzie sit down with Casey Jacox, top sales coach and former #1 producer at Kforce, to decode why relationships—not deals—determine success in staffing. Sporting his elite Seattle Mariners mustache (a story worth hearing), Casey delivers hard truths about why most staffing professionals are getting relationships completely wrong. Drawing from his journey from executive to entrepreneur, Casey reveals the moment in Dallas when he discovered the core principle that would reshape his entire approach: ”Win people, not just deals.” This insight led to his book ”Win the Relationship, Not the Deal” and a coaching practice that’s transforming how staffing leaders think about sales. The conversation tackles the industry’s biggest blind spot—leaders tell their teams to ”build relationships” without teaching them how. Casey breaks down his six-chapter framework with specific, actionable strategies that he used to build elite-level results at Kforce and continues to teach today. From the power of following up after losing a deal to the art of TED-based questions (Tell, Explain, Describe), this episode delivers tactical wisdom wrapped in authentic storytelling. Whether you’re struggling with AI-driven commoditization or wondering how to break through transactional client relationships, Casey’s approach offers a refreshing return to fundamentals that actually work. Key Takeaways Win People, Not Deals – Follow up after losing: ”Are the consultants you hired doing great?” creates three opportunities for connection Listen vs. Hear – Hearing is subconscious, listening is conscious—practice TED questions (Tell me, Explain, Describe) to master this skill Document Everything – Remember birthdays, alma maters, past conversations—relationships are built on documented details Say No to Bad Fits – Casey turned down a client he chased for two years because the risk wasn’t worth destroying the relationship Practice on Family First – Most salespeople practice on clients; winners practice communication skills at home where stakes are lower Ask for Specific Feedback – ”Tell me TWO things we do well and TWO things to improve”—numbers in questions drive deeper answers Sponsors Allied Insight - The Preferred Marketing Partner of Staffing and Consulting Businesses Winning relationships requires authentic positioning. Allied Insight helps staffing firms build brands that attract ideal clients and create lasting connections that transcend transactional sales. All Things Staffing - Expert Resources for the Staffing Community Your destination for relationship-driven strategies and industry insights. All Things Staffing provides the knowledge foundation that helps leaders build stronger connections and better businesses.
Show more...
2 months ago
41 minutes

Highly Adaptive
The Power of Networking
<p>In this candid episode of Highly Adaptive, Jeff Pelliccio and Erin McKenzie tackle the lost art of professional networking, revealing why most people are getting it completely wrong. Opening with their own connection story (spoiler: neither can remember exactly when they met, yet feel like they&#39;ve known each other forever), they explore what authentic networking really means in today&#39;s transactional world.</p> <p>The hosts confront the generational divide head-on&mdash;where older professionals view networking as relationship-building while younger generations often treat it like a vending machine for immediate needs. Through personal examples and hard truths, Jeff and Erin dissect why networking has become so misunderstood and how to fix it.</p> <p>Drawing from real scenarios (including the red leaf lettuce grocery store analogy that perfectly illustrates networking gone wrong), they provide a framework for building genuine professional relationships that actually matter. The conversation gets practical with specific tips on everything from LinkedIn authenticity to the power of follow-up, culminating in Erin&#39;s challenge to sit alone at a diner and strike up a conversation with a stranger.</p> <p>For anyone who&#39;s ever felt uncomfortable networking or wondered why their connections aren&#39;t yielding results, this episode delivers the mindset shift needed to transform networking from a necessary evil into a career superpower.</p> <p>Whether you&#39;re an extrovert who needs to add more depth to your connections or an introvert looking for structured approaches to relationship building, Jeff and Erin provide the framework for authentic professional networking that actually works.</p> <h2>Key Takeaways</h2> <p><strong>Networking is Professional Friendship</strong>&nbsp;&ndash; It&#39;s about genuine human connection with purpose, not a vending machine for immediate needs</p> <p><strong>Transparency Beats Manipulation</strong>&nbsp;&ndash; Don&#39;t ask &quot;are you free this weekend?&quot; to set up a moving request&mdash;be authentic about what you need</p> <p><strong>The Top 10 Test</strong>&nbsp;&ndash; If you only had 10 phone spots, who would make the cut? Focus your networking energy there first</p> <p><strong>Follow Up on Outcomes</strong>&nbsp;&ndash; Don&#39;t just say thanks&mdash;share how their advice helped and offer reciprocal support</p> <p><strong>Audit Yourself</strong>&nbsp;&ndash; Are you a generous networker or a selfish one? The answer determines your network&#39;s strength</p> <p><strong>The Diner Challenge</strong>&nbsp;&ndash; Practice networking by sitting alone at a bar or diner and starting conversations with strangers</p> <h2>Sponsors</h2> <p><strong>Allied Insight</strong>&nbsp;- The Preferred Marketing Partner of Staffing and Consulting Businesses<br /> Building authentic connections requires authentic marketing. Allied Insight helps staffing firms create genuine brand relationships that turn prospects into partners and connections into revenue.</p> <p><strong>All Things Staffing</strong>&nbsp;- Expert Resources for the Staffing Community<br /> Your destination for insights that matter. From networking strategies to industry trends, All Things Staffing provides the knowledge base that keeps leaders connected and informed.</p>
Show more...
2 months ago
26 minutes

Highly Adaptive
The Power of Differentiation with Kim Henderson
<h2>Summary</h2> <p>In this game-changing episode of Highly Adaptive, Jeff Pelliccio and Erin McKenzie sit down with Kim Henderson, former $100 million agency founder and Managing Director of Cobalt Compass, to decode what it really takes to stand out in today&#39;s cutthroat staffing market.</p> <p>Starting from her unexpected entry into staffing after face-to-face mortgage collections (yes, really), Kim shares the hard-won strategies that transformed her from a newcomer into an industry powerhouse. She reveals how accidental discoveries in government contracting led to systematic approaches for dominating niche markets&mdash;including becoming a cleared facility that could obtain secret and top-secret clearances for candidates.</p> <p>The conversation cuts through theoretical fluff to deliver battle-tested tactics: from joining niche professional associations to building organic referral networks that actually work. Kim challenges the industry&#39;s addiction to shallow, transactional relationships and makes the case for deep market penetration&mdash;because until you own 90% of an account&#39;s spend, it&#39;s still just a prospect.</p> <p>This episode is essential listening for executives ready to stop racing to the bottom on price and start building defensible market positions that competitors can&#39;t touch.</p> <h2>Key Takeaways</h2> <p><strong>Stop Chasing Everything, Start Dominating Something</strong>&nbsp;&ndash; Use quarterly Account Profiles to identify where you excel and double down instead of spreading thin</p> <p><strong>Client Share is Your North Star</strong>&nbsp;&ndash; If you have 5 contractors while competitors have 85, you&#39;re not winning&mdash;you&#39;ve barely started</p> <p><strong>Differentiation Through Association</strong>&nbsp;&ndash; Invest $50 in niche professional associations to meet decision-makers that would take 6 months to cold call</p> <p><strong>Value Beyond Placement</strong>&nbsp;&ndash; Send 3 relevant industry articles weekly with no ask attached to stay top-of-mind when needs arise</p> <p><strong>The Power of Saying No</strong>&nbsp;&ndash; Politely dismiss C-minus accounts that don&#39;t match your capabilities and redirect resources to winnable battles</p> <p><strong>Make Everyone a Storyteller</strong>&nbsp;&ndash; Ensure every team member can articulate your unique value with specific case studies, not just leadership</p> <h2>Sponsors</h2> <p><strong>Allied Insight</strong>&nbsp;- The Preferred Marketing Partner of Staffing and Consulting Businesses<br /> When differentiation is survival, you need marketing that cuts through. Allied Insight delivers expert-level strategy and execution that transforms staffing firms from vendors into vital partners. Because in today&#39;s market, good enough isn&#39;t good enough.</p> <p><strong>All Things Staffing</strong>&nbsp;- Expert Resources for the Staffing Community<br /> Your hub for industry insights, proven strategies, and the tools you need to outpace change. From articles to case studies to conversations like this one, All Things Staffing keeps you ahead of the curve.</p>
Show more...
3 months ago
39 minutes

Highly Adaptive
Unlocking Your Potential with Tom Erb
<p><strong>Summary:</strong></p> <p>In this engaging conversation, Tom Erb shares his insights on the four mindsets of staffing success and the importance of performance in today&#39;s competitive landscape. He emphasizes the need for a long-term perspective in business and how adopting the right mindset can lead to greater success. The discussion also touches on personal anecdotes, motivational quotes, and the evolving nature of the staffing industry.</p> <p><strong>Takeaways:</strong></p> <ul> <li>The four mindsets of staffing success are crucial for performance.</li> <li>Mindset is often more important than specific skills in achieving success.</li> <li>Adopting a long-term perspective is essential in business.</li> <li>Performance should be the primary focus for immediate results.</li> <li>Value is about providing genuine benefits to clients and candidates.</li> <li>Mastery involves continuous improvement and learning.</li> <li>Personal connections are vital in the staffing industry.</li> <li>Technology should be embraced to enhance capabilities, not replace them.</li> <li>Motivational quotes can serve as guiding principles in one&#39;s career.</li> </ul> <p>&nbsp;<strong>Sponsors:</strong></p> <ul> <li><a href="https://alliedinsight.com">Allied Insight</a>&nbsp;- the Preferred Marketing Partner of Staffing and Consulting businesses</li> <li><a href="https://allthingsstaffing.com">All Things Staffing</a> - Expert Resources for the Staffing Community</li> </ul>
Show more...
3 months ago
24 minutes

Highly Adaptive
Q4 Priorities and EOY Housekeeping
<h2>Summary</h2> <p>In this power-packed episode of Highly Adaptive, Jeff Pelliccio and Erin McKenzie sit down with Tom Erb, President of Tallann Resources and one of staffing&#39;s most respected thought leaders, to decode the four mindsets that separate industry champions from the rest of the pack.</p> <p>With over 30 years in the trenches, Tom reveals why success isn&#39;t about having the right skills&mdash;it&#39;s about approaching your work with the right mindset. Drawing from his experience managing teams, building businesses, and now consulting with hundreds of firms, Tom breaks down exactly how top performers think differently about their daily activities.</p> <p>The conversation explores Tom&#39;s evolution from individual contributor to industry advisor, his discovery that mindset trumps tactics, and why most staffing professionals are leaving money on the table by avoiding one simple activity: picking up the phone. Tom challenges conventional wisdom about email efficiency and digital-first strategies, making the case that human connection still drives results in our increasingly automated world.</p> <p>Plus, get Tom&#39;s travel hacks for the conference circuit, including his game-changing Solgaard portable closet system and his philosophy on never checking bags. This episode delivers both strategic frameworks and tactical tips that leaders can implement immediately.</p> <h2>Key Takeaways</h2> <p><strong>Performance Mindset</strong>&nbsp;&ndash; Success starts with doing enough of the RIGHT activities that only you can do, not tasks that can be automated or delegated</p> <p><strong>Value Mindset</strong>&nbsp;&ndash; Shift from apologizing for interrupting to believing prospects are better off knowing you than not knowing you</p> <p><strong>Long Game Mindset</strong>&nbsp;&ndash; What you do today determines your bank account in six months&mdash;build tomorrow&#39;s pipeline while filling today&#39;s orders</p> <p><strong>Mastery Mindset</strong>&nbsp;&ndash; Purposefully improve through continuous learning, following thought leaders, and constantly increasing efficiency</p> <p><strong>Phone Calls Still Win</strong>&nbsp;&ndash; The more people you talk to, the more good things happen&mdash;email alone won&#39;t buil</p>
Show more...
3 months ago
22 minutes

Highly Adaptive
Constant Change & Evolution
<p>Adapting to Constant Change: The Role of Collaboration in Modern Business</p> <p>In this episode, Erin and Jeff dive into the concept of constant change, using the relatable metaphor of pears falling from a tree to illustrate the relentless nature of change in our lives and industries. They explore how current market dynamics are driving a need for greater cross-department collaboration and coordination, from sales and marketing to tech and operations. They discuss the emerging &#39;organizational collective culture,&#39; where frontline teams have increasing influence on technology decisions and overall strategy. As they unpack the challenges and opportunities this shift presents, they emphasize the critical need for adaptability and proactive engagement with change to remain competitive. Tune in to learn how embracing these shifts can help your organization not just survive, but thrive in a constantly evolving landscape.</p>
Show more...
3 months ago
23 minutes

Highly Adaptive
EOY Staffing Industry Events 2025
<p>Exciting Fall 2023 Conference Roundup: AI, Tech, and Business Strategies</p> <p>In this episode, we dive into the bustling fall conference season, discussing key events from Dallas to Orlando to Vegas. Highlights include SIA Collab X, TempNet Fall Conference, Thrive Live, ASA Staffing World, and the SIA Healthcare Staffing Summit. We cover noteworthy sessions on AI, tech advancements, business strategies, leadership development, and compliance in the evolving workforce landscape. Don&#39;t miss our recommendations for must-attend sessions and insights into maximizing your conference experience.</p>
Show more...
4 months ago
21 minutes

Highly Adaptive
The Highly Adaptive Mindset
<p>What is the Highly Adaptive Mindset and how will it help leaders react faster, become more proactive, adapt better, and develop a more predictable perspective. Jeff Pelliccio and Erin MacKenzie also share the content pillars of education, insights, industry networks, and experts to serve executive, leaders, and change-makers at your staffing and consulting company.</p> <p>Introducing Our New Podcast: Bridging the Gap in Staffing and Technology</p> <p>Join us as we embark on our inaugural podcast episode, where we discuss the need for a new, actionable, and multi-perspective resource in the world of staffing and technology. In this episode, we delve into the importance of providing decision-ready insights, avoiding sales pitches, and focusing on education and true value. Get to know your hosts, their backgrounds, and their passion for bringing strategic, innovative, and helpful advice to the community. We outline our vision for the podcast, including reactive and proactive strategies, AI integration, and industry trends. Perfect for executives, emerging leaders, and change makers, this podcast aims to educate, inspire, and provide actionable steps for success. Don&#39;t miss our segments on education, industry networks, and expert interviews, all designed to help you stay ahead in the dynamic world of staffing.</p>
Show more...
4 months ago
21 minutes

Highly Adaptive