What if the biggest profit leaks in your firm aren’t in pricing or pipeline, but in people? We sit down with HR consultant Kelly Murphy, who brings 18+ years of experience, including at a multi-state law firm, to unpack how systems, connection, and smart leadership turn culture into a measurable competitive edge. Kelly explains why “appreciation” isn’t enough and how real connection, leaders noticing changes, asking early questions, and responding with clarity, prevents burnout before it bec...
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