In this episode, Sam discusses the concept of human-centred business, emphasising its strategic importance in creating value for all stakeholders and why it is necessary for future survival. She outlines five core principles: empathy and inclusion, psychological safety and trust, purpose and meaning, stakeholder value, and employee experience.
Sam highlights the financial benefits of adopting human-centred practices, the role of technology in enhancing human skills, and practical steps for building a human-centred organisation. Sam concludes by addressing common myths and the future landscape of business, advocating for a shift towards human-centred approaches as a foundation for competitive advantage.
Takeaways
Would you like to build a more human-centred business whilst building your own strategic leadership skills. Our award winning eight-week Next-Level Growth Program helps you get clear and confident to take your business to the next level, on your own terms and without burning out. Find out more here https://www.25eight.co/next-level-growth-program
Follow us on socials to keep up to date when new programs open:https://www.linkedin.com/company/25eight-cohttps://www.youtube.com/@25eighthttps://www.facebook.com/25eightCohttps://www.instagram.com/25eight_co
Chapters
00:00 Introduction to Human-Centred Business
03:15 Core Principles of Human-Centred Business
05:43 The Importance of Purpose and Stakeholder Value
07:48 Designing for Employee and Customer Experience
10:11 Financial Benefits of Human-Centred Practices
12:58 Contrasting Human-Centred and Traditional Models
15:28 Future-Proofing Through Human-Centred Approaches
18:11 Building a Human-Centred Business
20:51 Common Myths and Misconceptions
23:02 Conclusion: The Future of Business is Human-Centered
keywords
human-centred business, employee engagement, customer experience, psychological safety, purpose-driven leadership, stakeholder value, innovation, technology, organisational culture, competitive advantages, future-proof, business growth, business sustainability
In this episode, Sam discusses the critical differences between coaching and mentoring, emphasising their unique roles in supporting successful business leaders. She highlights the importance of education as a foundational element that enhances the effectiveness of both coaching and mentoring.
By understanding these distinctions and the value of structured support, business owners can accelerate their growth and performance, ultimately leading to greater success.
Takeaways
Do you want to benefit from the 25eight model whilst building your business growth strategy?
Our award winning eight-week Next-Level Growth Program helps you get clear and confident to take your business to the next level, on your own terms and without burning out. Find out more here https://www.25eight.co/next-level-growth-programFollow us on socials to keep up to date when new programs open:https://www.linkedin.com/company/25eight-cohttps://www.youtube.com/@25eighthttps://www.facebook.com/25eightCohttps://www.instagram.com/25eight_co
Chapters
00:00 The High Stakes of Running a Business
02:24 Understanding Coaching vs. Mentoring
04:57 The Power of Coaching
05:52 The Role of Mentoring
07:49 The Importance of Education in Business Growth
12:02 The Synergy of Education, Coaching, and Mentoring
14:18 Identifying the Right Support for Growth
Keywords
business coaching, mentoring, business growth, education, leadership, performance improvement, small business, strategic support, coaching outcomes, mentoring benefits
In this episode, Sam discusses the importance of developing your own critical thinking skills and strategies in business. She emphasises that relying on others for answers can lead to a loss of power and agility. By cultivating your own thinking, you can be confident to make informed decisions, adapt to changes, and ultimately thrive in a dynamic business environment.
Sam shares insights on how to build your own strategy, the significance of contextual intelligence, and the value of seeking guidance while maintaining ownership of your decisions.
Takeaways
Do you want to reclaim your power and develop your critical thinking skills whilst building your business growth strategy?
Our award winning eight-week Next-Level Growth Program helps you get clear and confident to take your business to the next level, on your own terms and without burning out.
Find out more here https://www.25eight.co/next-level-growth-program
Follow us on socials to keep up to date when new programs open:
https://www.linkedin.com/company/25eight-co
https://www.youtube.com/@25eight
https://www.facebook.com/25eightCo
https://www.instagram.com/25eight_co
Quotes
Sound Bites
Chapters
00:00 The Power of Independent Thinking
08:04 Building Your Own Growth Strategy
12:04The Importance of Contextual Intelligence
Keywords
critical thinking, business strategy, decision making, self-empowerment, entrepreneurship, growth mindset, agility, innovation, learning, ownership
In this episode, Sam discusses the concept of investment beyond just financial terms, emphasising that every choice we make is an investment of our time, energy, and attention. She explores the importance of self-investment, the compounding effect of small, consistent actions, and the need for conscious decision-making in our daily lives.
The conversation also touches on the collective impact of our investments on society and the environment, urging listeners to reflect on their personal and collective investment strategies.
Takeaways
Are you ready to invest in yourself and the growth of your business? 25eight's Next-Level Growth Program guides you to develop as the leader your business needs to reach the next stage.
Grow your confidence and capabilities as a small-medium business leader and join the next cohort of the award winning Next-Level Growth Program - https://www.25eight.co/next-level-growth-program
Chapters
00:00 Investing Beyond Money
02:50 The Power of Self-Investment
05:10 Conscious Investment and Long-Term Growth
08:28 Collective Investment and Societal Impact
Keywords:
investment, self-improvement, personal growth, conscious investing, time management, energy allocation, societal impact, behavioural psychology, neuroplasticity, long-term growth
In this episode of Make Time, host Sam discusses the common challenges small businesses face in marketing, emphasising the importance of having a solid strategy rather than just relying on tactics. She highlights how understanding customer needs, building a strong brand, and creating a seamless customer experience are crucial for effective marketing. Sam also addresses the role of agencies in marketing and how they can only be effective if they understand the unique aspects of a business. The episode concludes with a focus on intentional marketing strategies that lead to sustainable growth.TakeawaysMany businesses focus too much on tactics rather than strategy.Understanding the 'why' behind marketing efforts is crucial.A strong brand shapes customer perception and builds trust.Customer experience is every interaction along the journey.Marketing campaigns must consider customer experience to be effective.Agencies can't build a strategy they don't understand.A solid strategy provides a decision-making filter for businesses.Knowing your audience and their values is essential for success.Creative marketing can help businesses stand out in crowded markets.Intentional marketing leads to better results and sustainable growth.Chapters00:00 Understanding the Core Challenges in Business Marketing03:14 The Importance of Strategy Over Tactics06:01 Building a Strong Brand and Customer Experience09:07 The Role of Agencies in Marketing Strategy11:53 Creating Intentional Marketing for GrowthKeywords:business marketing, strategy, customer experience, branding, small business, marketing tactics, agency collaboration, growth strategies, effective marketing, customer feedbackVisit www.25eight.co to find out more about our transformational business programs
In this episode, Sam delves into the significance of purpose stories and why sharing yours will help you in your business.She emphasises their role in connecting with audiences and inspiring action.
In sharing 25eight's purpose story, Sam explores the challenges many small business leaders face in gaining the knowledge and skills they need to lead a thriving business. Sam talks about the impact that a program can have over the long term. This innovative learning approach highlights how 25eight are doing business their way and how they help others to build a business on their terms. Sam further highlights the distinction between coaching and mentoring, and the need for adaptable education in a rapidly changing business landscape before encouraging you to share your own purpose story.
Takeaways
Chapters
00:00 The Power of Purpose Stories
32:12 Crafting Your Own Purpose Story
keywords: purpose stories, small business, coaching, mentorship, business education, confidence building, community support, adaptability, learning strategies, economic development
In this episode of the Make Time podcast, Sam discusses the origins of the brand 25eight, emphasising the importance of clarity and education for startups. She shares insights on how the company evolved from a marketing agency to a focus on empowering businesses through educational programs. The conversation highlights the challenges faced by startups, particularly around time management and the need for clear strategies. Sam also reflects on the balance between personal growth and business success, advocating for a holistic approach to entrepreneurship.
Takeaways
Chapters
00:00 The Origin of Make Time Podcast
04:51 Building Educational Programs for Startups
10:02The Concept of 25eight: Finding Time for Business and Self
15:17The Importance of Brand Story and Purpose
keywords: 25eight, brand story, startup education, marketing strategy, business growth, clarity, time management, personal development, small business, entrepreneurship
In this podcast episode, Sam, the CEO of 25eight and host of the podcast, shares her journey from being an international sales and marketing director to becoming an entrepreneur focused on empowering small and medium-sized businesses.
She discusses the importance of education, the challenges faced by SMEs, and the need for business owners to operate on their own terms. Sam emphasises the significance of time management and the balance between personal and professional growth.
Takeaways
keywords: business, entrepreneurship, small business, marketing, education, leadership, digital tools, community, empowerment, growth
Chapters
00:00 Introduction to Sam and her Journey
02:55 Transitioning to Business Coaching and Education
07:46 The Importance of Small and Medium-Sized Businesses
12:20 Empowering Business Owners to Succeed
In this week's episode Sam delves into the significance of pitch training as a crucial element of business strategy. She discusses how effective pitching can help businesses understand their value proposition, stabilise sales, and adapt to market changes.
Sam emphasises the importance of understanding customer needs and tailoring pitches accordingly, as well as the dynamic nature of business growth and communication.
Takeaways
Sound Bites
Make time to grow your knowledge this week with 25eight. Link to the Five Stages of Business Quiz -https://www.25eight.co/blog/discover-... Sign up for our weekly business tips - https://25eight.kit.com/e062c5d52d Visit 25eight to learn more about our programs www.25eight.co
Chapters
00:00 The Importance of Pitch Training
05:02 Understanding Your Audience and Messaging
08:52 Adapting Your Pitch for Growth
12:06 Strategic Agility Through Pitch Training
15:49Turning Knowledge into Action
pitch training, business strategy, customer needs, market fit, growth, communication, sales pipeline, business expansion, storytelling, strategic planning
What will ensure the longevity of your business when things get tough?In this weeks episode we Make Time for Erika Hughes, the 2023 Women Manufacturer of the Year and Commercial Director of Integra Systems. Erika shares her journey in the manufacturing industry, discussing her strategic approach to business growth, innovation, and the importance of governance. She emphasises the need for resilience in navigating market challenges, the role of technology in enhancing operations, and the significance of mentorship and advisory boards in driving success. Erika also highlights the importance of cash flow management and the lessons learned during the COVID-19 pandemic, ultimately providing insights into the future of manufacturing and the integration of new technologies and what it means to be a truly pioneering business. From "Cash is king. It's oxygen." to"You need a war chest for tough times." you'll walk away with gold nuggets to help you build a sustainable and innovative business. Visit Integra Systems https://integrasystems.com.au/Connect with Erika - https://www.linkedin.com/in/erika-hughesTakeawaysThe importance of strategic governance in business.Innovation is key to staying competitive in the manufacturing sector.Building strong customer relationships is essential for long-term success.Investing in technology can drive operational efficiency and culture.Cash flow management is critical for navigating tough times.Mentorship and advisory boards can accelerate business growth.A resilient company culture fosters safety in experimentation.Understanding market positioning is crucial for business development.The circular economy mindset can lead to cost reductions.Embracing new technologies is necessary for future competitiveness.Chapters00:00 Introduction to Erica Hughes and Her Journey03:46 Career Beginnings and Strategic Growth at Ericsson06:33 Transition to Integra Systems and Innovation in Manufacturing09:51 Navigating Challenges and Customer Relationships12:52 The Secret Sauce: Passion, Structure, and Culture15:44 Market Positioning and Customer Engagement Strategies18:34 Digital Transformation and Innovation During COVID-1921:36 Balancing Cash Flow and Experimentation in Business29:22 Building a Financial War Chest31:41 Navigating Business Growth and Challenges37:26 Investing in Business Resilience40:36 Embracing Circular Economy Principles46:47 Fostering Internal Growth and Development48:34 The Future of Business: AI and Digital TransformationMake time to grow your knowledge this week with 25eight. Link to the Five Stages of Business Quiz -https://www.25eight.co/blog/discover-... Sign up for our weekly business tips - https://25eight.kit.com/e062c5d52d Visit 25eight to learn more about our programs www.25eight.coKeywordsbusiness growth, innovation, strategic governance, customer relationships, digital transformation, cash flow management, mentorship, innovation, business legacy, business management, new product innovation
In this week's episode, Sam discusses the importance of focusing on core competencies, especially during uncertain times or in the early stages of business. She shares insights from her own experience in her 10 years of Small-Medium Business Leadership and talks about how you can use the strategic framework, The Hedgehog Concept, developed by Jim Collins to become a great company. Looking at Lego and Kodak, Sam illustrates the risks of diversification and the benefits of honing in on what a business does best.
Sam emphasises that sustainable growth comes from clarity, focus, and understanding market needs, urging listeners to resist the temptation to diversify too early before you have found your strength.
Takeaways
Chapters
00:00 Navigating Uncertainty During the Pandemic
03:25 The Hedgehog Concept: Focusing on Core Strengths
06:51 Case Studies: Lessons from Lego and Kodak
09:27 Strategies for Sustainable Growth
12:40 Conclusion and Call to Action
Make time to grow your knowledge this week with 25eight. Link to the Five Stages of Business Quiz -https://www.25eight.co/blog/discover-... Sign up for our weekly business tips - https://25eight.kit.com/e062c5d52d Visit 25eight to learn more about our programs www.25eight.co
Keywords
business strategy, core competencies, pandemic impact, Lego case study, Kodak decline, sustainable growth, Jim Collins, entrepreneurship, market focus, business success
In this episode, Sam discusses the challenges businesses face in achieving product market fit (PMF) and offers strategies to overcome these obstacles.
She highlights common pitfalls such as insufficient market research, overestimating early feedback, ignoring customer input, and premature scaling. Sam emphasises the importance of continuous validation, strong feedback loops, and strategic agility in adapting to market demands.
The episode concludes with the notion that achieving PMF is an ongoing journey that requires constant refinement and understanding of customer needs.
takeaways
Chapters
00:00 Understanding Product Market Fit Challenges
10:23 Strategies for Achieving Product Market Fit
Make time to grow your knowledge this week with 25eight. Link to the Five Stages of Business Quiz -https://www.25eight.co/blog/discover-... Sign up for our weekly business tips - https://25eight.kit.com/e062c5d52d Visit 25eight to learn more about our programs www.25eight.co
Keywords
product market fit, business challenges, market research, customer feedback, scaling, agile business, strategic leadership
In this week's episode of Make Time, Sam discusses the critical importance of product market fit for all businesses, regardless of what stage you are in. She highlights that it is the key factor in determining success or failure. With statistics on startup failures due to lack of market need and explanations how achieving product market fit can lead to accelerated growth and sustainability, Sam demonstrates the importance as well as sharing examples of companies that successfully adapted to market demands, as well as those that failed due to misalignment. She stresses the need for continuous assessment of product market fit and offers strategies for businesses to ensure they meet customer needs effectively.
Key takeaways:
Chapters:
00:00 Understanding Product Market Fit
03:10 The Importance of Financial Management
05:39 Adapting to Market Changes
08:17 Strategies for Maintaining Product Market Fit
10:59 Practical Steps to Achieve Product Market Fit
Make time to grow your knowledge this week with 25eight.Link to the Five Stages of Business Quiz -https://www.25eight.co/blog/discover-your-stage-of-business-growth-and-the-strategies-to-reach-the-next-levelSign up for our weekly business tips - https://25eight.kit.com/e062c5d52dVisit 25eight to learn more about our programswww.25eight.co
Keywords: product market fit, business success, startup failure, customer feedback, market demand, business strategy, growth, sustainability, financial management, market adaptation
In this episode, CEO of 25eight, Sam Hurley discusses the critical importance of focus in both personal and business contexts. Highlighting the cognitive limitations that hinder our ability to maintain attention, the challenges posed by modern distractions, and the significant impact of focus on business growth and operational efficiency at whatever stage your business is at and the need for strategic focus for business leaders to navigate challenges and ensure sustainable growth.
Takeaways
Focus is essential for improving performance and customer satisfaction.
Cognitive limitations and environmental factors challenge our ability to focus.
Multitasking can lead to decreased focus and increased errors.
Mental fatigue and stress consume cognitive resources, hindering attention.
Excessive mind wandering can impede task performance.
Modern lifestyles create an overwhelming attentional environment.
Businesses often struggle with scattered priorities and resources.
A focused approach is likened to a laser beam rather than a light bulb.
Operational efficiency is crucial for maintaining a unique value proposition.
Strategic focus is necessary to avoid complacency and ensure legacy.
Chapters
00:00 The Power of Focus
03:25 Challenges to Maintaining Focus
04:42 The Impact of Focus on Business Growth
07:02 Navigating Business Challenges with Focus
Make time to grow your knowledge this week with 25eight.
Link to the Five Stages of Business Quiz -https://www.25eight.co/blog/discover-your-stage-of-business-growth-and-the-strategies-to-reach-the-next-level
Sign up for our weekly business tips - https://25eight.kit.com/e062c5d52d
Visit 25eight to learn more about our programs
www.25eight.co
This week on Make Time: A business podcast by 25eight, we make time for Michelle Creevey, CEO of Purpose Procurement and ex supply chain leader from Boeing Defence Australia. Interviewed by Make Time host, Sam Hurley, CEO of 25eight. 25eight. Business education & high performance training for SMEs who like to work smarter, not harder.
In this episode of Make Time, host Sam Hurley interviews Michelle Creevey, CEO of Purpose Procurement and former supply chain leader of Boeing Defence Australia.
They discuss Michelle's extensive experience in procurement and supply chain management as Michelle shares her journey from hospitality to aerospace. She talks about the importance of strategic partnerships, and the challenges SMEs face in the procurement process. She highlights the Capability Uplift Program at Boeing, aimed at supporting small to medium businesses in navigating the defence industry. The chat emphasises the need for transparency, relationship building, and understanding the procurement process to foster successful collaborations between SMEs and large organisations, so you have a better chance of winning work.
Takeaways
Michelle transitioned from hospitality to procurement.
Intentional procurement is crucial for success.
Opportunities for improvement exist in every company.
People-centric approaches enhance supply chain management.
Transparency is key in supplier relationships.
SMEs should leverage existing relationships.
Quad charts are essential for effective communication in defence industry.
A no bid can build relationships.Strategic partnerships can enhance bidding success.
Sound Bites
"Every single item that was procured was intentional."
"There's always opportunities to do something different."
"Putting people before process is essential."
"We needed to open our doors and be transparent."
"Leverage your relationships, even if they're not direct."
"Get your quad chart right, it's essential."
"A no bid can be a good win as well."
Chapters
01:00 - Michelle Creevey's Journey into Procurement
06:46 - Transitioning from Hospitality to Aerospace
12:01 - The Capability Uplift Program at Boeing
18:08 - Engaging SMEs in the Procurement Process
23:55 - Understanding the Procurement Process
30:09 - The Importance of Strategic Partnerships
35:54 - Michelle's New Venture: Purpose Procurement
Follow us on Spotify to never miss an episode
Sign up for our weekly business tips - https://25eight.kit.com/e062c5d52d
Visit 25eight to learn more about our programswww.25eight.co
Connect with Sam on LinkedInhttps://www.linkedin.com/in/samanthalhurleyVisit Michelle's websitehttps://www.purposeprocurement.com.au/Connect with Michelle on LinkedInhttps://www.linkedin.com/in/michelle-creevey
What stage of growth is your business?
In this episode, CEO of 25eight Sam Hurley, describes the characteristics of the five stages of small business growth as identified by Churchill & Lewis and published by Harvard Business Review.
By understanding these stages it helps us to better navigate the challenges of entrepreneurship effectively and what the most important thing we need to focus on.
The stages include:
Each with its unique characteristics and challenges.
Sam also highlights the significance of leadership, strategic planning, and adapting to market changes as critical factors for success in business and provides a tool for you to pinpoint your stages of growth.
Make time to grow your knowledge this week with 25eight.
Link to the Five Stages of Business Quiz -https://www.25eight.co/blog/discover-your-stage-of-business-growth-and-the-strategies-to-reach-the-next-level
Sign up for our weekly business tips - https://25eight.kit.com/e062c5d52d
Visit 25eight to learn more about our programs
www.25eight.co