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Most business owners hire because they’re exhausted. The ones who scale hire because the math says it’s time.
In this video, you’ll learn the five critical hires every growing business needs — and the exact order to make them so you can scale without blowing your budget.Chris Lee breaks down the same hiring sequence he uses with hundreds of home-service and trades owners to help them buy back their time, build real teams, and remove themselves from day-to-day chaos. These five seats exist in every company from $0 to $100M, and once you understand them, you’ll know exactly where to start — and what’s been holding you back.
You’ll also learn the math behind smart hiring: how to calculate your fixed costs, your gross margin per job, your true break-even point, and how to know with certainty whether you can afford a new hire. No emotion. No guessing. Just clarity.
If you’ve completed the Impact Audit or watched our Impact Quadrant breakdown, this video is the natural next step. By the end, you’ll know how to move from “I need help” to building a team that runs the business with you — not because of you.
CONNECT WITH ME ON SOCIAL MEDIA!TEXT ME: 509-905-4109
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SPONSORSPartner Spotlight: 1SEO Digital Agency: At Next Level Pros, we teach you the best ways HOW to market your business. If you want additional hands-on help executing, we trust 1SEO, our marketing partner. They implement SEO, PPC, Google Local Services Ads, and high-performance websites that turn stronger operations into booked jobs. Learn more or book a consult: https://1seo.com/next-level-pros/
JOIN OUR FACEBOOK GROUP: https://www.facebook.com/share/g/1Bmudi9HTK/Most business owners think they’re burned out because they’re doing too much. The truth is you’re burned out because you don’t actually know where your time is going — and that’s the reason your business isn’t scaling.In this video, Chris walks you through the Impact Time Audit: the one-week process we use with trades and home-service owners to reveal exactly where their hours are disappearing. Once you see the truth on paper, everything changes. You’ll know what tasks drain your energy, which ones are below your pay grade, and what your next hire should actually be doing.You’ll also learn how to track every 30 minutes for seven days, assign Energy and Value levels, place each task into the four Quadrants, and diagnose where your time leaks are. Most owners discover 20+ hours a week trapped in low-value, low-energy work — the busywork that keeps you stuck.This audit gives you clarity. It shows you the exact tasks your next hire should take off your plate and gives you the path to scale without adding chaos.Start your Impact Audit today, and next week Chris will walk you through the five hires every real business needs — and how to know exactly when you can afford them.CONNECT WITH ME ON SOCIAL MEDIA!TEXT ME: 509-905-4109INSTAGRAM: https://www.instagram.com/chrisleeqb/?hl=enFACEBOOK: https://www.facebook.com/chrisleeqb/TIKTOK: https://www.tiktok.com/@chrisleeqbSPONSORSPartner Spotlight: 1SEO Digital Agency: At Next Level Pros, we teach you the best ways HOW to market your business. If you want additional hands-on help executing, we trust 1SEO, our marketing partner. They implement SEO, PPC, Google Local Services Ads, and high-performance websites that turn stronger operations into booked jobs. Learn more or book a consult: https://1seo.com/next-level-pros/
If you feel burned out in your business, it’s probably not because you’re doing too much — it’s because you’re doing the wrong work.
In this video, Chris Lee breaks down The Impact Quadrant, the simple framework that shows every home-service and trades business owner exactly where their time is going… and why most of it is keeping them stuck.You’ll learn:- Why burnout has nothing to do with hours worked- How to calculate the real value of your time- The 4 quadrants every task falls into (and the one most owners get trapped in)- How to shift out of low-value work and into the high-value, high-energy work that actually scales your businessIf you want to buy back your time, get out of the day-to-day chaos, and finally step into the role of owner instead of operator — this is where it starts.
COMING UP: HOW TO TRACK YOUR TIMECONNECT WITH ME ON SOCIAL MEDIATEXT ME: 509-905-4109INSTAGRAM:
https://www.instagram.com/chrisleeqb/?hl=enFACEBOOK: https://www.facebook.com/chrisleeqb/TIKTOK: https://www.tiktok.com/@chrisleeqbPartner Spotlight: 1SEO Digital Agency:
Join Our Free Facebook Group: https://www.facebook.com/share/g/1Bmudi9HTK/
At Next Level Pros, we teach you the best ways HOW to market your business.
If you want additional hands-on help executing, we trust 1SEO, our marketing partner. They implement SEO, PPC, Google Local Services Ads, and high-performance websites that turn stronger operations into booked jobs. Learn more or book a consult: https://1seo.com/next-level-pros/
From living under a bridge to running a $3M plumbing company — this is how Cale Forester rebuilt his life and business from the ground up. We dive into how Cale’s veteran-owned plumbing shop has doubled revenue year after year without outside investment, fancy tech, or massive crews.
Cale and fellow trades leader Dylan Moya sit down with Chris Lee to reveal the simple systems, rebrand strategy, and sales process that turned a “chuck-in-a-truck” startup into a multi-million-dollar operation.
If you own a plumbing, HVAC, or home-service business and want predictable growth built on process—not luck—watch until the end for their exact playbook.
Partner Spotlight: 1SEO Digital Agency: At Next Level Pros, we teach you the best ways HOW to market your business. If you want additional hands-on help executing, we trust 1SEO, our marketing partner. They implement SEO, PPC, Google Local Services Ads, and high-performance websites that turn stronger operations into booked jobs. Learn more or book a consult: https://1seo.com/next-level-pros/
Everyone says, “No one wants to work anymore.”But while most business owners were complaining, two teenagers built JunkTeens — and turned the labor shortage into their advantage.In this episode, we break down how they built a culture where young people show up, work hard, and stay — and how you can do the same inside your company.Partner Spotlight: 1SEO Digital Agency: At Next Level Pros, we teach you the best ways HOW to market your business. If you want additional hands-on help executing, we trust 1SEO, our marketing partner. They implement SEO, PPC, Google Local Services Ads, and high-performance websites that turn stronger operations into booked jobs. Learn more or book a consult: https://1seo.com/next-level-pros/
In this episode of Next Level Pros, hosts dive into an eye-opening conversation with Elaine and Todd, co-founders of Mainstream Electric, Heating, Cooling & Plumbing. After spending over 15 years stuck at $3 million in annual revenue, they made a powerful decision—to get out of their own way.
By confronting ego, redefining success, and seeking mentorship through Nexstar Network, Elaine and Todd transformed both their mindset and their company. The result? A thriving $20 million business that attracted private equity buyers—and a journey that redefined what “winning” truly means.
This is a story of humility, discipline, and the courage to evolve.
🔑 Key Takeaways
The Ceiling Is Internal: Why your business only grows as much as your mindset allows.
Revenue Feeds Ego—Profit Builds Freedom: How they shifted from chasing sales to building wealth.
The Power of Mentorship: How Nexstar Network and a trusted community sparked real growth.
Scaling Through Humility: Why letting go of control was the best business decision they ever made.
The Private Equity Exit: What it really takes to prepare, sell, and stay true to your values.
💡 Episode Highlights
[00:00] – Hitting the wall: $3M for 15 years and the realization that something had to change.
[04:00] – Killing the ego: redefining leadership and embracing coaching.
[08:00] – Lessons from failure: expanding too fast and learning to stay focused.
[12:00] – Building systems that serve both people and profit.
[18:00] – Joining Nexstar Network and discovering the power of shared experience.
[22:00] – Preparing for the private equity sale and what the process really looks like.
[28:00] – Life after the exit: freedom, impact, and Elaine’s next chapter.
💬 Memorable Quotes
“The business only grows as fast as the owner does.”
“Revenue is for ego. Profit is for sanity.”
“Ego is the silent killer of growth.”
“We stopped chasing more trucks and started building a better company.”
📘 Mentioned in This Episode
Nexstar Network – Contractor success and leadership community
Elaine’s Book: Made in Vietnam – A powerful memoir on identity, forgiveness, and resilience
Lessons in leadership, mindset, and sustainable growth for service-based companies
🎧 Listen If You’re
A business owner stuck at a plateau and ready for a breakthrough.
A contractor or service professional looking to scale profitably, not painfully.
A leader who wants to trade ego for excellence and growth for freedom.
Partner Spotlight: 1SEO Digital Agency: At Next Level Pros, we teach you the best ways HOW to market your business. If you want additional hands-on help executing, we trust 1SEO, our marketing partner. They implement SEO, PPC, Google Local Services Ads, and high-performance websites that turn stronger operations into booked jobs. Learn more or book a consult: https://1seo.com/next-level-pros/
📍Connect
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In this episode of the Next Level Pros Podcast, Daryl sits down with his wife Joanna to share the real side of building a marriage and raising a family while growing businesses. Together they open up about the highs and lows of nearly 20 years of marriage, raising four daughters, and navigating seasons where entrepreneurship pulled them in opposite directions. You’ll hear how they built trust, created family culture, and learned to renegotiate their relationship through different phases of life. If you’ve ever wondered how to keep your spouse connected and your kids grounded while you scale a business, this conversation will give you practical tools and honest insight from both sides of the journey.🔥 Highlights:✅ The hidden struggles of being married to an entrepreneur✅ How to stay connected as a couple when life gets busy✅ Building family culture with mission, values, and vision✅ Why opposites in marriage can actually be a strength✅ Simple practices to protect your relationship while scaling a businessPartner Spotlight: 1SEO Digital AgencyAt Next Level Pros, we teach you the best ways HOW to market your business. If you want additional hands-on help executing, we trust 1SEO, our marketing partner. They implement SEO, PPC, Google Local Services Ads, and high-performance websites that turn stronger operations into booked jobs. Learn more or book a consult: https://1seo.com/next-level-pros/🎧 Listen on:Apple: https://podcasts.apple.com/us/podcast...Spotify: https://open.spotify.com/show/1e0cL2v...▶️ YouTube: / @nextlevelpros Want more tools and strategies? Join the community:📲 https://linktr.ee/nextlevelprosWant to be a guest? Apply here:📩 https://docs.google.com/forms/d/1YlkV...#nextlevelpros #hvacbusiness #tradesbusiness #businessgrowth #salestraining #nlp #leadership
Welcome to a new episode of Next Level Pros! In this episode, Chris sits down with David Mayster, owner of Maester Heating and Air in Seattle. David shares his remarkable journey from Ukraine to building a thriving HVAC business, overcoming personal struggles, and learning the hard truths about running a profitable company. This episode is packed with insights for business owners—especially those in the trades—who want to get their pricing right, build a strong team, and scale their business while staying true to their values.
Highlights:
"If you know how to work, America will reward you for that."
"A standardized offer is one of the best things that I could get for you."
"Numbers don’t lie. People do."
"If the company makes a lot of money, we can provide you a lot of opportunity."
Timestamps:
0:00:00 – Introduction & David’s Background
0:06:09 – Starting Maester Heating and Air
0:10:13 – David’s Personal Transformation
0:19:38 – The Power of Money and Business Purpose
0:21:45 – Partnership Challenges and Lessons
0:28:36 – Pricing Strategy and Gross Margin Goals
0:36:11 – Sales Negotiation and Standardization
0:49:19 – Reviewing the Numbers: Revenue and Gross Profit
1:01:23 – Marketing Spend and Customer Acquisition
1:14:22 – Action Items: Standardizing Offers and Scaling Up
Want me to teach you how to grow your business? Text me! 509-374-7554
Want access to more of my content? Click the link below for all of our latest updates and events!
https://linktr.ee/nextlevelpros
Want to be a guest on our show? Apply here!
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Watch my latest Podcast
Apple - https://podcasts.apple.com/us/podcast/next-level-pros/id1687030281
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YouTube- https://www.youtube.com/@NextLevelPros
Welcome to a new episode of Next Level Pros! In this episode, host Chris sits down with Alex Hormozi, founder of Acquisition.com, to dive deep into the mindset, strategies, and lessons behind building and scaling successful businesses. Whether you’re an entrepreneur, business owner, or aspiring operator looking to level up, this episode is packed with actionable insights on growth, investment, and the realities of the entrepreneurial journey.
Highlights:
“I just enjoy playing the game… I know I would do it if it didn’t make money.”
“At some point you have to expand… I was just in a pond, and everyone else was going after an ocean.”
“If I’m afraid to take a risk now, I’ll never be able to take a risk later.”
“You have to provide value—make them an offer so good they feel stupid saying no.”
“This is the point where most people quit, and that’s why they don’t quit.”
Timestamps:
00:00 – Introduction
02:55 – The Obsession with Business: Playing the Game
04:48 – Transition from Gym Launch to Acquisition.com
09:08 – Defining Moments: Leaving Corporate for Entrepreneurship
12:45 – The Hardest Decision: Disappointing Family to Follow Your Path
21:03 – How to Work for Free and Actually Add Value
33:13 – What Acquisition.com Looks for in Investments
36:47 – Identifying Founders with Big Visions
45:54 – The Discipline to Say No: Focusing on the One Thing
1:04:49 – Advice for Tough Times: Why You Shouldn’t Quit
Want me to teach you how to grow your business? Text me! 509-374-7554
Want access to more of my content? Click the link below for all of our latest updates and events!
https://linktr.ee/nextlevelpros
Want to be a guest on our show? Apply here!https://docs.google.com/forms/d/1YlkVBSluEKMTg4gehyUOHYvBratcxHV5rt3kiWTXNC4/viewform?edit_requested=true
Watch my latest PodcastApple - https://podcasts.apple.com/us/podcast/next-level-pros/id1687030281
Spotify- https://open.spotify.com/show/1e0cL2vI1JAtQrojSOA7D2?si=95980cd4e55a437a
YouTube- https://www.youtube.com/@NextLevelPros
Welcome to a new episode of Next Level Pros! In this episode, we dive deep into the realities of entrepreneurship and family life. Daryl Kelly is joined by his daughter Evelyn Kelly for an honest conversation about growing up in an entrepreneurial household, balancing ambition with family connection, and the lessons learned along the way. This episode is for parents chasing big goals without losing touch with what matters most, and for kids witnessing the journey up close.
Highlights:
"Being an entrepreneur isn't just about building a business. It's about carrying the weight of providing while trying to be present at home."
"Success isn't just one thing, it's a million things combined."
"I just want to be able to have whatever, keep my choices open."
"The reason I want people to be at my house is to see that I'm not chasing money, but I'm building a family."
Timestamps:
00:00 – Introduction
01:33 – Evelyn’s Unique Path: Graduating High School and College Early
02:37 – Realizing Dad Was Different: The Entrepreneurial Mindset
05:01 – Quality Over Quantity: Making Family Time Count
10:31 – The Impact of Absence: When Dad Was Away
16:10 – Childhood Hardships: Seeing the Ups and Downs
19:14 – Redefining Success: More Than Money
22:36 – What Drives Evelyn: Going 100% in Everything
28:55 – High School Side Hustle: Building a Dance Business
40:46 – Family as the Why: Building a Legacy Beyond Wealth
Want me to teach you how to grow your business? Text me! 509-374-7554
Want access to more of my content? Click the link below for all of our latest updates and events!
https://linktr.ee/nextlevelpros
Want to be a guest on our show? Apply here!
https://docs.google.com/forms/d/1YlkVBSluEKMTg4gehyUOHYvBratcxHV5rt3kiWTXNC4/viewform?edit_requested=true
Watch my latest Podcast
Apple - https://podcasts.apple.com/us/podcast/next-level-pros/id1687030281
Spotify- https://open.spotify.com/show/1e0cL2vI1JAtQrojSOA7D2?si=95980cd4e55a437a
YouTube- https://www.youtube.com/@NextLevelPros
Welcome to a new episode of Next Level Pros! In this episode, Chris Lee takes us on a candid journey through his entrepreneurial highs and lows, sharing the real story behind building Sol Gen Power and the lessons learned along the way. If you’re an entrepreneur, founder, or anyone interested in the realities of building and scaling a business—especially in the trades or home service space—this episode is for you!
Highlights:
“Throughout my life, I’ve had a very divisive personality. It’s either you love me or you friggin hate me.”
“There’s not a playbook for doing it. You’re literally just learning as you go, until you get slapped on the hand, and then you change your behavior.”
“The goal isn’t to produce the fruit. The goal is to become the tree that has the ability to continue to produce the fruit.”
“Life was meant to be hard, but when it’s hard with a positive mindset, it becomes bearable and joyful.”
Timestamps:
00:00 Introduction
02:19 Various Business Ventures and Experiences
04:56 Transition to Employment and Learning from Entrepreneurs
8:57 Vivint Solar and IPO Experience
25:48 Starting Sol Gen Power and Early Challenges
32:59 Growth and Expansion of Sol Gen Power
Building a Strong Team and Culture
42: 28 Overcoming Financial and Operational Challenges
57:11 Expansion and Acquisition
58:44 Personal Reflections and Future Plans
Want me to teach you how to grow your business? Text me! 509-374-7554
Want access to more of my content? Click the link below for all of our latest updates and events!
https://linktr.ee/nextlevelpros
Want to be a guest on our show? Apply here!https://docs.google.com/forms/d/1YlkVBSluEKMTg4gehyUOHYvBratcxHV5rt3kiWTXNC4/viewform?edit_requested=true
Watch my latest PodcastApple - https://podcasts.apple.com/us/podcast/next-level-pros/id1687030281
Spotify- https://open.spotify.com/show/1e0cL2vI1JAtQrojSOA7D2?si=95980cd4e55a437a
YouTube- https://www.youtube.com/@NextLevelPros
Welcome to a new episode of Next Level Pros! In this episode, Chris shares the raw, unfiltered story of his first major business failure, the lessons learned from bankruptcy, and how he rebuilt his career and mindset. If you’re an entrepreneur, operator, or anyone in the trades or home service space looking for real, tactical advice and inspiration, this episode is for you.
Highlights:
“Take everything you believe are going to be your expenses and at least double it, sometimes triple it.”
“There is almost always a way out… Go ask for help. Quit being prideful.”
“Do what you’re physically able to do, not what you’re mentally able to do.”
“The best flattery you could ever give me is something that I 100% know that I did, and it was amazing.”
Timestamps:
00:00 - Introduction
02:34 - Challenges and Mistakes in Early Business
09:55 - Changing the Approach
16:06 Handling “Dead Partners”
19:36 - Impact of the 2008 Economic Crash
24:02 - Rebuilding and Learning from Failures
30:26 - Competing in the Sales Seminar
34:33 - Winning the Sales Competition
47:50 - Lessons Learned and Future Plans
Want me to teach you how to grow your business? Text me! 509-374-7554
Want access to more of my content? Click the link below for all of our latest updates and events!
https://linktr.ee/nextlevelpros
Want to be a guest on our show? Apply here!https://docs.google.com/forms/d/1YlkVBSluEKMTg4gehyUOHYvBratcxHV5rt3kiWTXNC4/viewform?edit_requested=true
Watch my latest PodcastApple - https://podcasts.apple.com/us/podcast/next-level-pros/id1687030281
Spotify- https://open.spotify.com/show/1e0cL2vI1JAtQrojSOA7D2?si=95980cd4e55a437a
YouTube- https://www.youtube.com/@NextLevelPros
Welcome to a New Episode of Next Level Pros! Today, Chris Lee shares his powerful origin story. From humble beginnings in a small town to early business ventures, overcoming personal challenges, and finding his true path in entrepreneurship. Originally recorded for his first podcast, “The Founder Podcast,” this replay dives deep into Chris’s childhood, his work ethic shaped by necessity, how he found confidence through Cutco sales, and the pivotal decision to walk away from medical school and build something on his own.
Apply to be on the show:
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Highlights:"Sales is the root of every successful business. Learn it or lose.""Diabetes didn’t define me. It disciplined me.""I was making $65,000 in three months while my dad worked all year for that.""You don’t need to be the quarterback to win the championship."
Timestamps:
00:00 – Why This Episode Matters
00:38 – Meet Chris Lee: Early Retirement & Entrepreneurial Lessons
02:00 – Growing Up in Connell, Washington
05:10 – Childhood Jobs & Early Financial Discipline
08:10 – Discovering Sales Through Cutco at 18
13:00 – Lessons from Sports & Being Benched
18:00 – Diabetes Diagnosis & Life-Changing Identity Shift
21:00 – Serving a Mission & Developing Deeper Resilience
27:11 – Marriage, Fatherhood & That First $65K Summer
31:30 – Pivoting from Medicine to Entrepreneurship
Looking to scale your business? Want to learn directly from the same team that helped me sell my last business for 9 figures? Click this link below to check out how you can work with us. https://nextlevelhomepros.com/grow-home-service-vsl
Join my community - Founder Acceleration https://www.founderacceleration.com
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Golf with Chris: https://www.golfwithchris.com
Watch my latest Podcast
Apple- Next Level Pros Podcast - Apple PodcastsSpotify- https://open.spotify.com/show/1e0cL2vI1JAtQrojSOA7D2
YouTube - @christhefounder
Welcome to a new episode of Next Level Pros! Today, we sit down with Victor Rancour, a powerhouse in the trades and HVAC industry who scaled from scratch to multi-million dollar success in just a few years. In this episode, Victor breaks down the exact moves he makes when acquiring new businesses, the systems he installs for profitability, and the sales processes that drive results. If you're an entrepreneur, business owner, or sales professional looking to dominate your market and build a real machine, this episode is for you.
Highlights:
"If you decide to do something and you put your all into it, you can have an opportunity."
"You have to recruit the sales guy. If you want to start winning, you got to get one from that big company."
"If you can't get customers, you're not going to attract me and Chris ain't working for you."
"Implement AI, know your numbers. Let's go."
Timestamps:
00:00 - Introduction
01:06 - Breaking Into HVAC: The Craigslist Ad That Changed Everything
04:03 - Learning the Business: From Sales to General Manager
08:12 - Marketing in 2025: Hand-to-Hand Combat and Direct Mail
12:11 - The Power of Follow-Up: Building a Rehash Strategy with RP1
15:19 - Pricing Models: 65% Gross Margin and Sliding Scale Commissions
19:38 - Acquiring Businesses: The First Three Things Victor Changes
22:12 - Sales Training: Four to Five Days a Week for Consistency
28:53 - Leading with Financing: Making High-Ticket Sales Accessible
44:29 - Upcoming Event: Victor’s Sales Training in Ohio & Final Advice
Want me to teach you how to grow your business? Text me! 509-374-7554
Want access to more of my content? Click the link below for all of our latest updates and events!
https://linktr.ee/nextlevelpros
Want to be a guest on our show? Apply here!https://docs.google.com/forms/d/1YlkVBSluEKMTg4gehyUOHYvBratcxHV5rt3kiWTXNC4/viewform?edit_requested=true
Watch my latest PodcastApple - https://podcasts.apple.com/us/podcast/next-level-pros/id1687030281
Spotify- https://open.spotify.com/show/1e0cL2vI1JAtQrojSOA7D2?si=95980cd4e55a437a
YouTube- https://www.youtube.com/@NextLevelPros
Welcome to a new episode of Next Level Pros! In this episode, Chris reveals three powerful strategies to 3x your revenue in the HVAC and trades industry. Whether you’re a business owner, manager, or sales leader in home services, this episode is packed with actionable insights to help you scale your business, avoid common pitfalls, and close more deals with confidence.
Highlights:
“Customers do not buy products. They buy solutions.”
“Do not, I repeat, DO NOT train your technicians to go and do this work.”
“A confused buyer does not buy.”
“A no is still a decision. And a maybe, no matter how you convince yourself, is a freaking maybe.”
Timestamps:00:00 Introduction
02:25 Sales Process Separation and Technician vs. Salesperson Roles
05:34 Limiting Sales Options and the Louis Vuitton Approach
06:54 The Louis Vuitton Approach
09:25 Eliminating Quotes and Adopting Yes or No Decisions
10:54 Understanding the Decisions Clients Make
Want me to teach you how to grow your business? Text me! 509-374-7554
Want access to more of my content? Click the link below for all of our latest updates and events!
https://linktr.ee/nextlevelpros
Want to be a guest on our show? Apply here!https://docs.google.com/forms/d/1YlkVBSluEKMTg4gehyUOHYvBratcxHV5rt3kiWTXNC4/viewform?edit_requested=true
Watch my latest PodcastApple - https://podcasts.apple.com/us/podcast/next-level-pros/id1687030281
Spotify- https://open.spotify.com/show/1e0cL2vI1JAtQrojSOA7D2?si=95980cd4e55a437a
YouTube- https://www.youtube.com/@NextLevelPros
Welcome to a new episode of Next Level Pros! In this episode, we dive into the journey of joining a startup from humble beginnings, the power of a clear mission and vision, and how culture can shape both personal and organizational success. This episode is perfect for entrepreneurs, leaders, and anyone seeking inspiration to build or join a purpose-driven team.
Highlights:
"He who has the bigger vision will always win."
"If people come to you for money, they will leave you for money."
"Culture eats strategy for breakfast."
"Most people overestimate what they can do in one year and underestimate how much they can accomplish in five."
Timestamps:
00:00 Introduction
02:01 First Impressions and Interview Experience
05:09 Starting at the Company and Initial Challenges
09:22 Growth and Success of the Solar Company
11:53 Building a Five-Year Roadmap
14:34 Adapting to Different Roles
17:33 The Importance of Clear Communication
18:50 Final Thoughts on Mission and Vision
Want me to teach you how to grow your business? Text me! 509-374-7554
Want access to more of my content? Click the link below for all of our latest updates and events!
https://linktr.ee/nextlevelpros
Want to be a guest on our show? Apply here!https://docs.google.com/forms/d/1YlkVBSluEKMTg4gehyUOHYvBratcxHV5rt3kiWTXNC4/viewform?edit_requested=true
Watch my latest PodcastApple - https://podcasts.apple.com/us/podcast/next-level-pros/id1687030281
Spotify- https://open.spotify.com/show/1e0cL2vI1JAtQrojSOA7D2?si=95980cd4e55a437a
YouTube- https://www.youtube.com/@NextLevelPros
Welcome to a new episode of Next Level Pros! In this episode, Chris interviews Aaron Cooper from Sameday.ai, exploring how AI is transforming customer service and sales in home service businesses. Perfect for entrepreneurs, trade business owners, and tech-curious professionals looking to understand the future of customer interactions and business efficiency.
Highlights:
"If you're not using AI to rewrite your copy now, you're missing out."
"The AI can close at rates in the 90s for HVAC, plumbing, and electric services."
"We're training AI to be the best closer."
"AI never has a bad day, never struggles with work ethic."
Timestamps:
00:00 Introduction
02:57 AI's Impact on Marketing and Content Creation
07:44 Consumer Fears About Talking to AI
11:27 AI Voice Nuances and Realistic Interactions
14:39 Overcoming Customer Objections with AI
16:27 Replacing vs. Supplementing Human Customer Service
19:29 AI Handling Difficult Customer Interactions
21:51 Smart Dispatching and Technician Allocation
25:08 The True Cost of Underperforming Customer Service
28:07 Sameday.ai's Growth and Industry Impact
Want me to teach you how to grow your business? Text me! 509-374-7554
Want access to more of my content? Click the link below for all of our latest updates and events!
https://linktr.ee/nextlevelpros
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Watch my latest PodcastApple - https://podcasts.apple.com/us/podcast/next-level-pros/id1687030281
Spotify- https://open.spotify.com/show/1e0cL2vI1JAtQrojSOA7D2?si=95980cd4e55a437a
YouTube- https://www.youtube.com/@NextLevelPros
Welcome to Next Level Pros! In this explosive episode, we dive deep into the public feud between Elon Musk and Donald Trump, uncovering critical lessons about leadership, ego management, and healthy communication. Whether you're a business owner, team leader, or aspiring entrepreneur, this episode will transform how you handle disagreements and build high-trust organizational cultures.
Highlights:
"Your ego is the guard dog that's been with you since you were two or three years old, and its self-appointed job is to make you feel safe."
"Check your egos at the door."
"To the degree that you are passionate about something, to that same degree you tend to be attached to it."
"Real leaders understand how to work with both strengths and weaknesses."
Timestamps:
00:00 Elon Musk and Donald Trump's Feud: Initial Context and Reactions
02:27 Handling Disagreements in Leadership
05:07 The Role of Ego in Leadership
12:46 Building a Culture of Trust and Conflict Resolution
Practical Strategies for Managing Ego and Conflict
13:18 The Impact of Ego on Organizational Dynamics
17:28 The Role of Passion and Attachment in Leadership
23:11 The Importance of Preemptive Communication in Leadership
Want me to teach you how to grow your business? Text me! 509-374-7554
Want access to more of my content? Click the link below for all of our latest updates and events!
https://linktr.ee/nextlevelpros
Want to be a guest on our show? Apply here!https://docs.google.com/forms/d/1YlkVBSluEKMTg4gehyUOHYvBratcxHV5rt3kiWTXNC4/viewform?edit_requested=true
Watch my latest PodcastApple - https://podcasts.apple.com/us/podcast/next-level-pros/id1687030281
Spotify- https://open.spotify.com/show/1e0cL2vI1JAtQrojSOA7D2?si=95980cd4e55a437a
YouTube- https://www.youtube.com/@NextLevelPros
Welcome to a new episode of Next Level Pros! Today, we’re diving into how Google's new AI video platform, VEO 3, is flipping the script for small business marketing and production. If you’ve ever felt overwhelmed by the cost or complexity of creating video content, this episode is for you. Learn how AI is making full-scale video production accessible — and how it could literally save your business millions. This one’s for small business owners, digital marketers, content creators, and anyone looking to scale using AI without a massive team or Hollywood budget.
Highlights:
“You can produce a Hollywood style commercial in a matter of what, 30 minutes?
“You’re a freaking influencer.”
“If you’re not using AI, see you later.”
“This is the gold rush of the early 2000s… now’s your time to shine, baby.”
Timestamps:
00:00 – Introduction
00:53 – Google's New Ecosystem
02:19 – Community Use Case
04:32 – Cost Comparison
08:20 – The Business Bottleneck
09:34 – AI Without Being On Camera
10:30 – Scaling with AI vs. Teams
11:53 – Strategy Over Automation
14:59 – The 1% Opportunity
18:17 – Free Resources & Next Steps
Want me to teach you how to grow your business? Text me! 509-374-7554
Want access to more of my content? Click the link below for all of our latest updates and events!
https://linktr.ee/nextlevelpros
Want to be a guest on our show? Apply here!https://docs.google.com/forms/d/1YlkVBSluEKMTg4gehyUOHYvBratcxHV5rt3kiWTXNC4/viewform?edit_requested=true
Watch my latest PodcastApple - https://podcasts.apple.com/us/podcast/next-level-pros/id1687030281
Spotify- https://open.spotify.com/show/1e0cL2vI1JAtQrojSOA7D2?si=95980cd4e55a437a
YouTube- https://www.youtube.com/@NextLevelPros
Welcome to a new episode of Next Level Pros! In this episode, we dive deep into the transformative world of Artificial Intelligence and its game-changing impact on home service professionals. Whether you're a business owner, technician, or entrepreneur in the trades, this episode will reveal how AI can be your biggest opportunity or your biggest threat.
Highlight:
"AI will teach you about AI"
"Don't be scared of AI. Utilize AI, learn AI"
"The positions that are going to exist are people managing AI agents"
"If you do not become an exceptional talent, you will face the need for a career change"
Timestamps:
00:00 Introduction: AI in Home Services
00:28 How AI is Changing the Game for Professionals
03:00 Practical AI Tools for Business Owners
05:49 Wearable AI and Employee Interaction Tracking
07:01 Creating an "Immortal" Digital Version of Yourself
10:01 How to Start Using ChatGPT Effectively
12:29 Voice Conversations with AI
13:25 AI Voice and Text Bots for Customer Service
14:45 Ethical Considerations of AI Job Replacement
17:13 Closing Call to Action: Embrace AI or Get Left Behind
Want me to teach you how to grow your business? Text me! 509-374-7554
Want access to more of my content? Click the link below for all of our latest updates and events!
https://linktr.ee/nextlevelpros
Want to be a guest on our show? Apply here!https://docs.google.com/forms/d/1YlkVBSluEKMTg4gehyUOHYvBratcxHV5rt3kiWTXNC4/viewform?edit_requested=true
Watch my latest PodcastApple - https://podcasts.apple.com/us/podcast/next-level-pros/id1687030281
Spotify- https://open.spotify.com/show/1e0cL2vI1JAtQrojSOA7D2?si=95980cd4e55a437a
YouTube- https://www.youtube.com/@NextLevelPros