Property Management Frame Breakers

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Property Management Frame Breakers

Vendoroo

99 episodes

1 day ago

Most property managers know video could be useful. But very few have a simple formula that gets results without asking you to be in an influencer. In this episode of Property Management Frame Breakers, Pablo Gonzalez sits down with Jen Ruelens of Hold It w/ PM Jen to break down a simple, repeatable formula property managers can use to leverage video without becoming a marketer, influencer, or content creator. Jen walks through how property managers can start using video inside their busines...

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Most property managers know video could be useful. But very few have a simple formula that gets results without asking you to be in an influencer. In this episode of Property Management Frame Breakers, Pablo Gonzalez sits down with Jen Ruelens of Hold It w/ PM Jen to break down a simple, repeatable formula property managers can use to leverage video without becoming a marketer, influencer, or content creator. Jen walks through how property managers can start using video inside their busines...

Show more...

Episodes (20/99)

Property Management Frame Breakers

Ep 98 | Jen's Simple Formula To Leverage Video In Property Management w/ Jennifer Ruelens

Most property managers know video could be useful. But very few have a simple formula that gets results without asking you to be in an influencer. In this episode of Property Management Frame Breakers, Pablo Gonzalez sits down with Jen Ruelens of Hold It w/ PM Jen to break down a simple, repeatable formula property managers can use to leverage video without becoming a marketer, influencer, or content creator. Jen walks through how property managers can start using video inside their busines...

1 day ago

1 hour 10 minutes

Property Management Frame Breakers

Ep 97 | The AI Blueprint of the 95% Club.

Maintenance has become the single biggest drain on time, attention, and sanity in property management. Not because the work is hard, but because most of it is still being handled manually. In this episode of Property Management Frame Breakers, Pablo Gonzalez is joined by former property management owner Tyler Nelson, Head of Account Operations at Vendoroo, to break down The AI Blueprint of the 95% Club — a four-pillar framework used by operators who’ve automated nearly their entire maintenan...

5 days ago

9 minutes

Property Management Frame Breakers

Ep 96 | The 2026 Growth Playbook w/ Stacey Salyer & Tony Cline

The era of the "hustle" is ending. If your 2025 strategy was to grind for 10 new doors a month, fix every fire yourself, and say "yes" to every owner, you are playing a game that is becoming impossible to win. In this powerful year-end retrospective, Pablo Gonzalez sits down with industry leaders Stacey Salyer and Tony Cline to dissect the massive identity shift happening in property management right now: The move from Operator to Acquirer and from Manager to Conductor. They break down wh...

1 week ago

53 minutes

Property Management Frame Breakers

Ep 95 | The AI-First Org Chart: How Modern PM Teams Are Actually Being Built

AI isn’t “coming” anymore. It’s here. So now the question isn’t “Will AI replace my team?” It’s this: “What does my org chart look like when AI owns the tasks?” In this special mini-episode compilation of Property Management Frame Breakers, Pablo Gonzalez with Reza Keshavarzi, Jay Berube and Bill Davy break down how to build the AI-First Org Chart from the ground up—so you can stop guessing, stop bolting tools onto broken workflows, and start designing a team where humans and AI actually co...

1 week ago

8 minutes

Property Management Frame Breakers

Ep 94 | Building an Investor-Grade Property Management Business w/ Peter Tverdov

What if the reason your PM business feels like chaos isn’t your team… it’s the type of doors you manage? In this episode of Property Management Frame Breakers, Pablo Gonzalez sits down with Peter Tverdov, a vertically integrated operator who’s proving a contrarian truth: quality doors scale, low-quality doors burn you out. They unpack how an investor-grade, turnkey model (brokerage + construction + management + systems) upgrades your entire business-margin, trust, retention, and growth- wi...

2 weeks ago

50 minutes

Property Management Frame Breakers

Ep 93 | The Injustice Of The Holidays For Property Managers & A Way To Break Out!

What if the most unfair part of property management… is the part no one talks about? The holidays. While everyone else is unplugging, property management teams are on-call because the “small” maintenance issue that’s no big deal in September becomes a full-blown emergency when tenants have family in town and the oven dies at 6 PM on Christmas Eve. In this episode of Property Management Frame Breakers, Vendoroo's Chief Evangelist, Pablo Gonzalez, calls out the holiday injustice baked into t...

2 weeks ago

6 minutes

Property Management Frame Breakers

Ep 92 | Convincing Your Clients To Buy More Rentals: The Case For It w/ Justin Anderson

What if the market isn’t as expensive as it looks? And what if, beneath the headlines, the rates, and the noise, real estate is actually on sale right now? In this episode of Property Management Frame Breakers, investor and author Justin Anderson joins Pablo Gonzalez to break down one of the most eye-opening frameworks we’ve ever brought to the show: Why real estate has never been cheaper in real terms… and why almost no one sees it. Using gold as a value yardstick (instead of the dollar), ...

3 weeks ago

1 hour 2 minutes

Property Management Frame Breakers

Ep 91 | "AI Won't Fix Your Process" Is Old AI Thinking!

That belief is everywhere in property management, and it’s understandable. Most AI people have experienced was layered onto legacy software, automating bad rules faster and relying on burned-out humans to hold everything together. This episode was inspired by a thoughtful post from Peter Lohmann, who rightly pointed out that businesses should identify their biggest constraint before rushing into AI. Constraint theory matters. Where this conversation picks up is the next question: what if our ...

3 weeks ago

10 minutes

Property Management Frame Breakers

Ep 90 | Getting To Solve Bigger Problems Than Property Management w/ Chris Weidley

Most investors chase the easy flip, but the biggest fortunes are built by those willing to solve the hardest problems. In this episode of Property Management Frame Breakers, Vendoroo's Chief Evangelist, Pablo Gonzalez, sits down with developer and operator Chris Weidley to break down a radically different approach to wealth building: The Affordable Housing Thesis. Chris reveals how he pivoted from general opportunism to solving the affordable housing crisis through Public-Private Partnershi...

4 weeks ago

1 hour 3 minutes

Property Management Frame Breakers

Ep 89 | The Best AI Still Needs Humans"- Current State Of Agentic AI w/ David Normand

What happens when one of the most advanced AI systems in property management gets pressure-tested in the real world? In this episode of Property Management Frame Breakers, Vendoroo’s Chief Evangelist Pablo Gonzalez is joined live from the floor at IMN SFR West by David Normand for an unfiltered look at the current state of agentic AI and the surprising paradox at the center of it: The more advanced the AI becomes, the more important the humans behind it are. David reveals what it really ta...

1 month ago

25 minutes

Property Management Frame Breakers

Ep 88 | The $1,000 "Experience Experiment" That Became A Referral Flywheel w/ Chapin Hemphill

What if a single $1,000 experiment could ignite your most powerful referral flywheel? That's exactly what happened to Chapin Hemphill. In this episode of Property Management Frame Breakers, Chapin sits down with Vendoroo's Chief Evangelist, Pablo Gonzalez to share the story of how a $1,000 "unreasonable hospitality" bet helped him and his business partner overcome a deep-seated fear of being on camera. That single experiment unlocked their "buddy comedy" dynamic, led to a new, authentic co...

1 month ago

50 minutes

Property Management Frame Breakers

Ep 87 | Redeeming Work with AI

For decades, property management has carried a hidden cost: burnout. We’ve called it “paying your dues” or “the nature of the job,” but behind the memes and hustle culture lies a painful truth: our industry was built on a system that rewards firefighting, not fulfillment. But what if that’s about to change? In this special edition of Property Management Frame Breakers, we’re bringing together insights from four of our most powerful episodes to create a single, transformative playbook. From...

1 month ago

8 minutes

Property Management Frame Breakers

Ep 86 | Tools For Crossing the AI Chasm: What We Need To Go From "Meh" to "Wow" w/ Arturo Ache & Bruno Wesley

Why do so many new AI features feel... "meh"? We're deep into the AI revolution, yet that initial "wow" is often replaced by underwhelming rollouts. We’ve been sold on "vision," but what we're getting often feels like "curiosity." The truth is, the industry is stuck in the "chasm" between visionary tech and the pragmatic, "pain-driven" results property managers actually need. In this episode, Vendoroo's Chief Evangelist, Pablo Gonzalez, sits down with Arturo Ache and Bruno Wesley of DoorLoo...

1 month ago

33 minutes

Property Management Frame Breakers

Ep 85 | 2 Real Estate Investing Secrets That Property Managers Should Know

Most property managers want to invest, but very few actually do. The top reasons why? They think they don't have the money. But that's because they don't understand "subject to" and bonus depreciation. In this episode, Pablo Gonzalez shares what he learned after spending time at the PM Systems Real Estate Investor Mastermind hosted by Paul Kankowski and Wolfgang Croskey. This was part research and part personal mission, since Pablo is on his own path to becoming a better investor. He br...

1 month ago

10 minutes

Property Management Frame Breakers

Ep 84 | The Perfect Person To Lead AI In Your PMC: How To Find Them, Train Them, & Let Them Lead w/ Courtney Parks

If you're a PM leader feeling "bogged down" and "drowning" in daily operations, you probably think you need to be the one to master AI. But what if your real job is simply to find someone else to do it? In this episode of Property Management Frame Breakers, Vendoroo’s Chief Evangelist Pablo Gonzalez sits down with Courtney Parks, a property management leader who’s flipping the script, arguing that the new key to operational excellence isn't a better ops manager, it's a new role entirely: the...

1 month ago

53 minutes

Property Management Frame Breakers

Ep 83 | Adding Story To Anything (A Practical Guide)

Story isn’t just for movies, keynote speeches, or bestselling authors. It’s the most underrated business tool you already have and probably aren’t using enough. In this episode, Vendoroo's Chief Evangelist Pablo Gonzalez breaks down the simple storytelling frameworks that founders, leaders, and property managers can use to communicate more clearly, influence more effectively, and stand out in a noisy, commoditized market. Beginning with a spark from Kobe Bryant’s own obsession with storytel...

1 month ago

23 minutes

Property Management Frame Breakers

Ep 82 | The Oldest, Most Effective Tool For Relationship Building- Storytelling w/ Jonathan Cook

As AI becomes more commonplace, it's your ability to build relationships that will make or break you. In this episode, Jonathan Cook joins Vendoroo's Chief Evangelist, Pablo Gonzalez, to unpack how the next era of property management won’t be won by those who automate fastest but by those who connect deepest. Through analogies, archetypes, and genuine insight, they reimagine AI as a relationship amplifier, not a replacement and explore how belief, storytelling, and trust can redefine leader...

1 month ago

47 minutes

Property Management Frame Breakers

Ep 81 | Culture As A Revenue Driver: How To Do It

Everyone says, “culture eats strategy for breakfast.” But here’s the truth: culture doesn’t just eat strategy, it feeds revenue. In this episode of Property Management Frame Breakers, Vendoroo Chief Evangelist, Pablo Gonzalez, breaks down why company culture is the new marketing channel and how it can become the most profitable part of your business. Drawing from his $40M word-of-mouth case study at JWB Real Estate Capital, Pablo reveals the exact framework that turned culture into compound...

2 months ago

15 minutes

Property Management Frame Breakers

Ep 80 | The Property Management Customer Experience Revolution Has Started w/ Reece Register

What if your best marketing wasn't an ad, but an experience so memorable it turned every customer into a salesperson? In this episode of Property Management Frame Breakers, Vendoroo's Chief Evangelist, Pablo Gonzalez, sits down with CX disruptor, Reece Register, to unpack why traditional marketing is dying and how a new growth model built on "ridiculous delight" is taking its place. This isn't just about good service. It's about designing a customer journey so powerful that your reputation ...

2 months ago

52 minutes

Property Management Frame Breakers

Ep 79 | The Big Change At NARPM Nationals

Four events, six weeks and one year since joining Vendoroo. And at NARPM Nationals, it all came together. In this powerful solo episode, Vendoroo Chief Evangelist Pablo Gonzalez breaks down the culmination of a year-long journey that ended in one defining moment: the move from "AI promise" to "AI proof." This isn't a future vision; it's a look at the hard data, real-world case studies (like 6 hours of work becoming 30 minutes), and the "gamified" roadmap that's proving 95%+ maintenance aut...

2 months ago

15 minutes