In this unique episode of Beers with Contractors, Will delve into the significance of establishing robust business processes, particularly within the home service industry. He introduces the “Five Core Summits” which are essential for scaling any business: Vision, Processes, People, Finance, and Leadership. The discussion spotlights “Working Genius,” a framework by Patrick Lencioni, which categorizes team members into six types - wonder, invention, discernment, galvanizing, enablement, and tenacity. Practical examples and case studies are provided to highlight the importance of these roles in creating sustainable processes. He also touches on the use of DISC personality assessments alongside the Working Genius model to ensure team cohesion and effective implementation of processes.
00:00 Introduction
00:07 The Importance of Processes in Business
00:24 Five Core Summits of a Home Service Business
02:16 Challenges in Establishing Processes
04:21 Introducing the Working Genius Concept
05:28 Exploring the Six Types of Working Genius
17:09 Real-World Applications and Case Studies
34:30 Conclusion and Final Thoughts
Foundation Rescue Supply Link:
https://www.foundationrescuesupply.com/
Contractors Kick Ass!
Podcast Store Link:
https://williamwalkerblake.com/store-1
The Worker Incentive Program that Contractors Love! - Per4mance Software https://per4mance.io - Pay for performance, not hours
In this episode of Beers with Contractors, host Will engages in a detailed discussion with Curt Kempton, the creator of ResponsiBid, to explore how contractors can enhance their bidding process to maximize client value. Curt emphasizes the importance of rapid communication, understanding client needs beyond their immediate requests, and offering multi-tiered solutions. The conversation delves into the psychology behind sales, the evolution of sales processes with technology, and the different challenges faced by companies at various stages of growth. Curt also shares insights from his transition from a window cleaning business to creating a successful software solution tailored for the cleaning industry, highlighting the importance of efficient workflows and modern customer service practices. The episode concludes with practical advice for leveraging technology effectively and overcoming industry resistance to change.
00:00 Introduction
01:02 The Psychology of Selling and Bidding
02:06 Anchoring and Value Proposition
04:19 Customer Behavior and Technology Adoption
07:47 Curt's Journey: From Mountain Biker to Business Owner
11:42 The Birth of a Software Solution
16:28 The Importance of Customer-Centric Sales
23:54 Understanding Emotional Sales
24:47 Sales Audit Quiz: A Tool for Business Assessment
25:25 The Importance of Sales Process Efficiency
28:36 Generational Shifts in Business Mindset
30:06 Embracing Technology in Business
33:30 Balancing Work and Life as an Entrepreneur
36:42 Scaling Business Beyond the Million Dollar Mark
39:44 The Growing Market for Home Services
43:26 Connecting with ResponsiBid
46:34 Conclusion
Contact Curt Kempton at:
Email: curt@symphosize.com
Website: https://responsibid.com/
Link to Sales Audit Quiz for Home Service Pros:
https://responsibid.com/2-minute-sales-process-audit-quiz/
Foundation Rescue Supply Link:
https://www.foundationrescuesupply.com/
Contractors Kick Ass!
Podcast Store Link:
https://williamwalkerblake.com/store-1
The Worker Incentive Program that Contractors Love! - Per4mance Software https://per4mance.io - Pay for performance, not hours
In this episode of Beers with Contractors, hosts Terry and Will sit down with Jim Parker, the owner of Jim's Plumbing Now, about the secrets behind scaling a plumbing business. Jim shares his top three pieces of advice for plumbing contractors looking to expand: utilizing dispatch software, joining networking groups, and establishing an office space. Jim also discusses the transition from working in the business to working on it, the importance of knowing your financials, and the role of faith-based leadership in building company culture. Tune in to hear about Jim's rapid success in Dallas-Fort Worth, his strategic use of technology and marketing, and his efforts to mentor the next generation of plumbers.
00:36 Key Advice for Growing a Plumbing Business
01:02 The Importance of Networking and Office Space
02:28 Transitioning from Worker to Business Owner
04:49 Overcoming Fear and Scaling the Business
06:17 The Role of Mentorship in Business Growth
13:22 Building a Strong Brand and Marketing Strategy
26:40 Faith-Based Leadership and Company Culture
31:03 Leveraging Technology for Business Growth
34:08 Empowering Young Tradespeople
34:59 Overcoming Fear of Mistakes
35:47 The Importance of Branding
37:06 Re-entering the Market
38:10 Building a Strong Team
39:48 Hiring and Training Insights
42:14 Advice for Aspiring Tradespeople
42:41 Preparing the Next Generation
47:03 Concluding Thoughts and Contact Information
Contact Jim Parker at:
Email: jim@jimsplumbingnow.com
Website: https://www.jimsplumbingnow.com/
Facebook: https://www.facebook.com/JimsPlumbingNow
Instagram: https://www.instagram.com/jimsplumbingnow_tx/
Youtube: https://www.youtube.com/@JimsPlumbingNow
TikTok: https://www.tiktok.com/@jimsplumbingnow_tx
Yelp: https://www.yelp.com/biz/jims-plumbing-now-carrollton
Foundation Rescue Supply Link:
https://www.foundationrescuesupply.com/
Contractors Kick Ass!
Podcast Store Link:
https://williamwalkerblake.com/store-1
The Worker Incentive Program that Contractors Love! - Per4mance Software https://per4mance.io - Pay for performance, not hours
In this episode of Beers with Contractors, hosts Terry and Will sit down with Duane Deason, the Founder and President of The Efficacy Group and author of “Operationally Svelte”. Duane shares his expert insights on cost management and efficiency improvements. Duane also delves into common profit leaks in companies, the impact of a company's culture on cost control, and effective strategies for leveraging technology to reduce costs without sacrificing quality or headcount. He discusses the challenges and rewards of working with both private equity groups and mom-and-pop organizations, and highlights the importance of creating a cost-conscious culture to ensure long-term profitability and growth.
00:00 Introduction to Cost Savings
00:55 Challenges in Implementing Change
01:13 Entrepreneurial Influence on Business Efficiency
02:01 Growth and Organizational Waste
02:45 Balancing Spending and Results
05:21 Misconceptions About Cost Management
07:48 Leadership and Organizational Balance
12:03 Effective Cost Control Strategies
22:30 Real-World Examples of Cost Management
25:48 The Impact of Financial Decisions on Company Culture
26:27 The Technology Bubble and Its Implications
28:23 AI Bubble: Potential Risks and Opportunities
31:22 Cost-Saving Strategies for Contractors
32:02 The Value of Performance-Based Consulting
35:50 Leveraging Technology to Cut Costs
38:18 Common Profit Leaks in Businesses
41:41 Working with Different Types of Organizations
48:30 The Importance of Cost Management Centers
50:32 Final Thoughts and Farewell
Contact Duane Deason at:
Email: ddeason@efficacygroup.com
Website: https://efficacygroup.com
LinkedIn: https://www.linkedin.com/in/duanedeason
Link to Book “Operationally Svelte“: https://www.amazon.com/Operationally-Svelte-Increase-Enhance-Performance/dp/B0FRN125K1
Foundation Rescue Supply Link:
https://www.foundationrescuesupply.com/
Contractors Kick Ass!
Podcast Store Link:
https://williamwalkerblake.com/store-1
The Worker Incentive Program that Contractors Love! - Per4mance Software https://per4mance.io - Pay for performance, not hours
In this episode of Beers with Contractors, hosts Will and Terry welcome back Christian Olson from Footprint Capital. They dive into the future of the home services industry, predictions for 2026, and the impact of technology like AI on business operations. Christian shares valuable advice for small to mid-sized companies considering private equity and mergers, emphasizing the importance of understanding financials, branding, and having a solid succession plan. The conversation highlights the role of investment banking in finding the right fit for business transitions and discusses potential red flags and opportunities within the industry. Don't miss this insightful chat to learn more about operating and scaling a successful home service business!
00:00 Trailer
00:41 Welcome Back, Terry!
02:56 Meet Christian Olson from Footprint Capital
04:26 Christian's Journey and Expertise
07:57 The Role of Technology in Home Services
14:14 Understanding Private Equity
23:18 Preparing Your Business for Private Equity
29:45 The Foundation Repair Industry's Hidden Sophistication
30:04 Expanding Horizons: Insights from Other Industries
31:08 Influencer Marketing in Unexpected Places
31:47 The Importance of Branding and Visibility
36:28 Financials and Metrics: Preparing for an LOI
37:29 Adapting to Change: The Role of AI and Technology
41:13 The Emotional Side of Selling a Business
45:57 Finding the Right Fit: The Role of Advisors
58:11 Conclusion
Contact Christian Olson at:
Email: colson@footprintcapital.com
Website: https://www.footprintcapital.com/
LinkedIn: https://www.linkedin.com/in/christian-olson-68329b6/
Instagram: https://www.instagram.com/footprintcapital/
Facebook: https://www.facebook.com/footprintcapital/
Foundation Rescue Supply Link:
https://www.foundationrescuesupply.com/
Contractors Kick Ass!
Podcast Store Link:
https://williamwalkerblake.com/store-1
The Worker Incentive Program that Contractors Love! - Per4mance Software https://per4mance.io - Pay for performance, not hours
In this Q&A episode of Beers with Contractors, hosts Will and Drake discuss critical aspects of growing a home services business. They address key management hires, the importance of standardizing sales processes, and the pitfalls and advantages of performance pay systems. The discussion also delves into effective vendor relationships, the significance of pricing strategies, and the impact of creating urgency in sales without compromising integrity. Will shares insights on avoiding common mistakes, navigating growth stages, and incentivizing employees effectively. The episode emphasizes the importance of solid business foundations and customer-focused practices for scaling success.
00:00 Trailer
03:44 Q&A Session Begins
05:17 Common Mistakes in Home Service Businesses
08:23 Stages of Business Growth
13:10 First Management Hire and Compensation
22:05 Equity and Partnerships in Business
27:32 Performance Pay for Frontline Employees
30:55 Spiffs and KPIs: Driving Better Results
31:47 The Pitfalls of Markup vs. Margin
34:15 Transitioning from Hourly to Performance Pay
37:40 Lowering Labor Costs Without Sacrificing Quality
41:10 The Importance of Pricing and Profitability
46:23 Building Strong Vendor Relationships
51:19 Red Flags in Home Service Sales Processes
59:37 Conclusion
Find out where your labor should be: https://per4mance.io/contact-us
Foundation Rescue Supply Link:
https://www.foundationrescuesupply.com/
Contractors Kick Ass!
Podcast Store Link:
https://williamwalkerblake.com/store-1
The Worker Incentive Program that Contractors Love! - Per4mance Software https://per4mance.io - Pay for performance, not hours
In this episode of Beers with Contractors, hosts Terry and Will sit down with Justin Wright from Southwest Drywall. They discuss common misconceptions about the drywall trade and highlight the breadth of work involved, including framing, exterior facades, and acoustical solutions. Justin shares insights on the latest innovations in the industry, such as peel-and-stick FRP and energy-efficient acoustical tiles. The conversation also touches on the importance of relationships with GCs, the growth potential within the construction industry, and the impact of high school internships for encouraging young people to join the trade. With anecdotes about the challenges and rewards of a career in drywall, Justin emphasizes pride in craftsmanship and the diverse opportunities available in the field.
00:00 Trailer
00:57 Catching Up and Conference Tales
03:55 Introducing Justin Wright from Southwest Drywall
04:56 The Scope and Skills of Drywall Work
08:26 Challenges and Innovations in Drywall
11:24 Diverse Projects and Thin Brick Applications
14:58 The Evolution and Benefits of EIFS
21:53 Managing Relationships and Project Timelines
26:42 Respect and Integrity in Construction
27:30 Innovations in the Industry
29:33 Exciting New Technologies
35:03 The Value of Construction Careers
39:35 Inspiring the Next Generation
45:02 Lessons from Mistakes
49:02 Conclusion
Contact Justin Wright at:
LinkedIn: https://www.linkedin.com/in/justin-wright-93a556376
Linkedin: https://www.linkedin.com/company/southwestdrywall/
Website: https://www.southwestdrywall.com/
Facebook: https://www.facebook.com/southwestdrywallOK/
Foundation Rescue Supply Link:
https://www.foundationrescuesupply.com/
Contractors Kick Ass!
Podcast Store Link:
https://williamwalkerblake.com/store-1
The Worker Incentive Program that Contractors Love! - Per4mance Software https://per4mance.io - Pay for performance, not hours
In this episode of Beers with Contractors, Terry welcomes Zach Simmons, founder and owner of Stronghold Construction, for an in-depth conversation about the construction industry. They discuss the disconnect young professionals face when entering the field, the importance of hiring problem solvers rather than just construction professionals, and the challenges small to mid-sized contractors encounter while competing with larger firms. Zach details their approach to hiring, emphasizing culture fit and realistic salary expectations. They also touch upon the importance of internships, the gap between educational curriculum and real-world practices, and Zach's personal experiences. The discussion wraps up with a mention of Zach’s own upcoming podcast, 'Constructive Criticism'.
00:00 Trailer
01:08 Podcast Beginnings and Challenges
03:23 Construction Industry Issues and Podcast Goals
09:44 Hiring Challenges in Construction
23:16 The Value of Young Talent in the Industry
24:54 Work-Life Balance in Construction
25:57 Career Progression and Expectations
26:45 Real-Life Success Stories
30:28 Challenges for Small to Mid-Size Contractors
32:40 The Importance of Industry-Education Collaboration
38:36 The Reality of Construction Education
45:35 Podcast Wrap-Up and Future Plans
Contact Zach Simmons at:
LinkedIn (Zach): https://www.linkedin.com/in/zacharyjsimmons/
LinkedIn (company): https://www.linkedin.com/company/stronghold-construction/
Website: https://www.stronghold.construction/
Instagram: https://www.instagram.com/buildstronghold/
Facebook: https://www.facebook.com/BuildStronghold
Foundation Rescue Supply Link:
https://www.foundationrescuesupply.com/
Contractors Kick Ass!
Podcast Store Link:
https://williamwalkerblake.com/store-1
The Worker Incentive Program that Contractors Love! - Per4mance Software https://per4mance.io - Pay for performance, not hours
In this milestone 100th episode of Beers with Contractors, hosts Will, Terry, and Drake reflect on their journey, sharing memorable moments, challenging guest experiences, and the evolution of their podcast. They discuss favorite episodes and the unexpected technical difficulties that have plagued them. Amidst the laughs and reminiscing, the hosts provide insights into the world of trade professionals and highlight standout guests and companies, emphasizing the importance of skill, passion, and the art of staying dedicated to one's craft. With a mix of humor, heartfelt gratitude to their listeners, and a few beers, this episode captures the essence of their podcasting adventure.
00:00 Trailer
01:59 Podcasting Challenges and Successes
07:10 Memorable Guests and Episodes
11:54 The Value of Sharing Knowledge
25:30 Admiration for Construction and Trades Companies
29:19 Business Growth and Niches
29:55 Insights on Spray Foam
32:16 Podcast Beginnings and Guest Stories
34:26 Challenges and Memorable Episodes
36:46 Podcasting Tips and Reflections
50:44 Wrapping Up and Future Plans
Foundation Rescue Supply Link:
https://www.foundationrescuesupply.com/
Contractors Kick Ass!
Podcast Store Link:
https://williamwalkerblake.com/store-1
The Worker Incentive Program that Contractors Love! - Per4mance Software https://per4mance.io - Pay for performance, not hours
In this episode of Beers with Contractors, host Will Blake shares insights into planning for the year 2026, drawing from his experience running a $13 million-a-year installation company. He emphasizes the importance of focusing not just on top-line revenue but also on the actual installed revenue. Listeners are guided through a detailed process of setting and achieving revenue targets, breaking down how many leads, appointments, and jobs are needed. Will also highlights the necessity of budgeting for technology, salespeople, and marketing expenses to sustain growth. Additionally, he delves into financial strategies such as managing cash flow, leasing vs. buying equipment, and maintaining a healthy balance sheet. The episode underscores the critical nature of preparatory planning to ensure a successful year ahead.
00:00 Trailer
00:17 Planning for 2026: Goals and Targets
02:38 Revenue vs. Sales: Understanding the Difference
03:57 Breaking Down Revenue Goals
10:12 Marketing and Lead Generation
21:15 Technology and Systems for Growth
24:07 AI in Customer Service
25:41 Foundation Rescue Supply: Your Growth Partner
27:14 Sales Team Recruitment and Budgeting
29:21 Investing in Technology for Sales
32:11 Equipment and Balance Sheet Management
36:44 Cash Flow and Financial Planning
45:43 Profit Levers and Final Thoughts
Accountability Project through the Bedrock Academy:
https://williamwalkerblake.com
https://performance.io/bedrock
Foundation Rescue Supply Link:
https://www.foundationrescuesupply.com/
Contractors Kick Ass!
Podcast Store Link:
https://williamwalkerblake.com/store-1
The Worker Incentive Program that Contractors Love! - Per4mance Software https://per4mance.io - Pay for performance, not hours
In this episode of Beers with Contractors, the hosts welcome Clay Lawrence, founder of Review Harvest, to discuss the world of online reputation management for contractors. They explore the development and implementation of Review Harvest, a software designed to help home service companies efficiently manage and increase their online reviews. Clay shares insights into the importance of Google reviews, common misconceptions, and best practices for handling negative feedback. The episode also delves into the significance of review recency, the role of AI in future SEO strategies, and the unique culture at Review Harvest. Join the conversation to learn about the impactful ways Review Harvest is transforming the review management landscape.
00:00 Trailer
02:45 Introducing Clay Lawrence and Review Harvest
04:21 How Review Harvest Works
05:42 Challenges and Evolution in Review Management
06:54 The Impact of Reviews on Business Growth
11:22 Review Harvest's Unique Approach
15:58 The Future of Online Reviews
17:32 Unexpected Benefits of Review Harvest
27:27 Building a Community of Like-Minded Individuals
27:52 Clay's YouTube Channel and SEO Tips
29:09 Importance of Keywords in Google Reviews
31:03 Handling Negative Reviews Effectively
34:41 Managing Social Media Comments
39:28 Review Harvest's Data-Driven Approach
44:02 Seamless Onboarding Process at Review Harvest
49:39 Future of Online Reputation Management
52:30 Conclusion
Contact Clay Lawrence at:
Website: https://www.reviewharvest.com/
LinkedIn: https://www.linkedin.com/in/clay-lawrence-14979a224/
Facebook: https://www.facebook.com/usereviewharvest
Instagram: https://www.instagram.com/reviewharvest/
Youtube: https://www.youtube.com/@reviewharvestclay
Foundation Rescue Supply:
Website: https://www.foundationrescuesupply.com/
Facebook: https://www.facebook.com/people/Foundation-Rescue-Supply/61569464760233/
LinkedIn: https://www.linkedin.com/showcase/foundationrescuesupply/
Foundation Rescue Supply Link:
https://www.foundationrescuesupply.com/
Contractors Kick Ass!
Podcast Store Link:
https://williamwalkerblake.com/store-1
The Worker Incentive Program that Contractors Love! - Per4mance Software https://per4mance.io - Pay for performance, not hours
In this episode of Beers with Contractors, Will welcomes Scott Llewellyn from Foundation Rescue Supply to discuss the unique and comprehensive approach his company takes to support their customers. The conversation dives into Scott's operational background, the success and growth of Kent Companies, and the importance of empathy in sales. Scott shares insights on the company's consignment program, sales training, and the importance of long-term relationships. They also discuss upcoming training events and the challenges and triumphs Scott has faced in his career. This episode is a deep dive into the value of holistic support and efficient business practices in the construction and contracting industry.
00:00 Trailer
01:33 Guest Introduction: Scott Llewellyn
02:05 Foundation Rescue Supply and Kent Companies Overview
05:34 The Importance of Training and Marketing
09:21 Upcoming Training Event in Indianapolis
16:31 Sales Strategies and Empathy in Sales
25:05 Operational Insights and Sales Follow-Up
29:46 The Natural Path to Sales Success
30:50 Operational Background and Business Growth
38:03 Consignment Program Insights
45:23 Future Plans and Industry Innovations
51:17 Open Forum and Industry Challenges
56:20 Conclusion
Contact Scott Llewellyn at:
LinkedIn: https://www.linkedin.com/in/waterproofingforever/
Facebook: https://www.facebook.com/scott.llewellyn.589572/
Foundation Rescue Supply:
Website: https://www.foundationrescuesupply.com/
Facebook: https://www.facebook.com/people/Foundation-Rescue-Supply/61569464760233/
LinkedIn: https://www.linkedin.com/showcase/foundationrescuesupply/
Foundation Rescue Supply Link:
https://www.foundationrescuesupply.com/
Contractors Kick Ass!
Podcast Store Link:
https://williamwalkerblake.com/store-1
The Worker Incentive Program that Contractors Love! - Per4mance Software https://per4mance.io - Pay for performance, not hours
In this episode of Beers with Contractors, hosts Will, Terry and Drake dive into the implications of a significant legislative bill on contractors, analyzing how it will either benefit or challenge them. Topics discussed include the necessity of submitting bonds for projects, the benefits and complications of tax deductions like 100% bonus depreciation for qualified property, and issues tied to revenue recognition and retention. Energy efficiency incentives, affordable housing tax credits, and the increasing importance of strategic CPAs are also covered. Additionally, the hosts share personal anecdotes and engage with industry-specific humor to make the deep dive both informative and entertaining.
00:00 Trailer
03:43 Bonus Depreciation and Equipment Investments
06:19 Tax Strategies and CPA Importance
16:08 Revenue Recognition and Cash Flow Challenges
23:49 Bonds, Retainage, and Contractor Challenges
29:54 Energy Efficiency and Market Incentives
32:49 Nostalgia and Solar Specialization
33:28 Tax Credits and Contractor Challenges
36:29 The Future of Trades and AI
38:25 Union Labor and Performance Pay
47:35 Affordable Housing Tax Credit Expansion
57:44 Conclusion
Foundation Rescue Supply Link:
https://www.foundationrescuesupply.com/
Contractors Kick Ass!
Podcast Store Link:
https://williamwalkerblake.com/store-1
The Worker Incentive Program that Contractors Love! - Per4mance Software https://per4mance.io - Pay for performance, not hours
In this episode of Beers with Contractors, hosts Terry and Will engage with Tim Jordan, the president and co-founder of Service Catalyst, a peer-to-peer mentorship community for service business owners. Tim shares his entrepreneurial journey, including buying his first business at 21, growing it to a larger operation, and the challenges faced along the way. The conversation delves into the philosophy behind Service Catalyst, which focuses on helping entrepreneurs break free from their businesses to achieve a better work-life balance. Tim discusses the importance of setting achievable goals, leveraging community support, and utilizing technology like Jobber to streamline operations. They also touch on the pitfalls of rapid scaling and the often misunderstood allure of 'bigger is better.' Tim concludes with actionable insights and personal anecdotes, offering a profound look at how service entrepreneurs can thrive without being tied down by their businesses.
00:00 Trailer
00:44 Beers with Contractors: Episode Kickoff
03:05 Meet Tim Jordan: President and Co-Founder of Service Catalyst
04:21 The Mission and Community of Service Catalyst
07:11 Tim Jordan's Entrepreneurial Journey
11:17 Challenges and Solutions for Service Business Owners
13:24 Creating a Supportive Community
18:48 Vacation Readiness and Business Freedom
26:23 Introduction to Foundation Rescue Supply
27:39 The Importance of Mindset in Business
29:30 Embracing Technology in the Industry
32:13 Choosing the Right CRM for Your Business
39:48 The Value of Community and Live Events
41:59 Setting and Achieving Business Goals
47:20 Lessons from Business Mistakes
49:48 Conclusion
Contact Tim Jordan at:
Instagram: https://www.instagram.com/timjordanco/
LinkedIn:https://www.linkedin.com/in/tim-jordan-18576633/
Service Catalyst Instagram: https://www.instagram.com/servicecatalyst/
Service Catalyst Community: https://service-catalyst.mn.co/
Vacation Readiness Quiz: https://tim-wgauytok.scoreapp.com
Foundation Rescue Supply Link:
https://www.foundationrescuesupply.com/
Contractors Kick Ass!
Podcast Store Link:
https://williamwalkerblake.com/store-1
The Worker Incentive Program that Contractors Love! - Per4mance Software https://per4mance.io - Pay for performance, not hours
In this episode of Beers with Contractors, hosts Will and Terry sit down with Eric Daffern, an attorney specializing in construction law, to explore the intricacies of managing risk and legal pitfalls in the contracting business. Throughout this engaging conversation, Eric shares insights into essential legal practices for contractors, including establishing a robust team of professionals, meticulously crafting contracts, and leveraging the power of mediation. Practical advice on structuring operating agreements, navigating the lien process, and accommodating current industry trends also feature prominently. Additionally, Eric’s decades-long experience and personal anecdotes offer valuable lessons in balancing legal and business considerations to achieve long-term success.
00:00 Trailer
00:41 Guest Introduction: Eric Daffern
03:05 The Importance of Legal Advice
08:12 Setting Up Your Business Structure
19:25 Contracts and Legal Pitfalls
30:54 Understanding Change Orders in Contracts
31:20 The Importance of Written Agreements
32:05 Proactive Contract Management
32:23 Handling Quality Issues and Customer Satisfaction
34:36 Legal vs. Business Decisions in Contracting
35:59 The Role of AI and Online Tools in Contract Creation
38:52 Navigating Insurance and Legal Challenges
41:05 Litigation, Arbitration, and Mediation Explained
47:44 The Importance of Thorough Contracts
49:24 Current Trends and Future Challenges in Construction
50:43 Master Subcontracts and Market Volatility
55:56 Conclusion
Contact Eric Daffern at:
Website: https://www.daffernlawfirm.com/
Foundation Rescue Supply Link:
https://www.foundationrescuesupply.com/
Contractors Kick Ass!
Podcast Store Link:
https://williamwalkerblake.com/store-1
The Worker Incentive Program that Contractors Love! - Per4mance Software https://per4mance.io - Pay for performance, not hours
In this episode of Beers with Contractors, hosts Will and Terry discuss the intricacies of home service financing with Jerrod Butler, the Senior Vice President of Partnerships for GreenSky Finance. The conversation covers the importance of standardization in financing, when to introduce financing to customers, and the different loan products offered by GreenSky. Jerrod shares his insights on how financing can significantly impact sales conversion rates and business growth for contractors. The episode also touches on Jerrod's career journey, the compliance process for contractors, and real-life examples of how financing simplicity and efficiency can make a difference. A humorous anecdote from Jerrod's past and a discussion on how financing helps small contractors compete round out the episode, offering both practical advice and entertaining stories.
00:00 Trailer
01:25 Conference Anecdotes and Networking
02:41 Introducing Jerrod from GreenSky
03:58 The Importance of Financing in Home Services
05:33 GreenSky's Approach to Simplifying Financing
09:33 Challenges and Misconceptions in Offering Financing
12:25 Success Stories and Best Practices
22:48 GreenSky's Merchant Enrollment Process
26:20 Ensuring Compliance and Customer Satisfaction
33:30 Real Estate Investments and Business Strategies
33:51 Challenges and Collateral in Business
34:05 Competing in a Competitive Market
34:58 Importance of Financing in Home Services
39:19 Effective Sales Strategies and Financing Options
40:49 Training and Compliance in Financing
47:20 Consumer Behavior and Financing Trends
53:31 Personal Anecdotes and Lessons Learned
57:41 Conclusion
Contact Jerrod Butler at:
Website: https://www.greensky.com/
LinkedIn: https://www.linkedin.com/company/greenskyprogram/
LinkedIn (personal): https://www.linkedin.com/in/customersatisfaction/
Foundation Rescue Supply Link:
https://www.foundationrescuesupply.com/
Contractors Kick Ass!
Podcast Store Link:
https://williamwalkerblake.com/store-1
The Worker Incentive Program that Contractors Love! - Per4mance Software https://per4mance.io - Pay for performance, not hours
In this episode of Beers with Contractors, hosts Terry and Will welcome Matalone, creator of the XP3 Talent System and author of 'Hire Train Retain.' They discuss the essentials of building a strong team culture, the significance of creating an effective hiring process, and the importance of employee engagement and retention in the contracting industry. Matone shares insights from his experience turning around companies with high turnover rates, emphasizing the need for a systematized approach to hiring, training, and retaining employees. The conversation covers practical steps for ensuring new hires feel welcomed, understanding the big picture, and fostering relationships to enhance workplace collaboration and productivity, ultimately leading to business success.
00:00 Trailer
01:49 Hiring, Recruiting, and Training Strategies
03:16 Meet Michael Matalone: Creator of XP3 Talent System
04:20 The Journey to Creating XP3 Talent System
16:21 The Role of Culture in Recruiting and Retention
25:53 Defining Success in Roles and Onboarding
34:53 Working with A Players
35:10 The Importance of Onboarding
38:29 Creating an Amazing Experience
40:51 Understanding the Big Picture
43:51 Building Relationships and Collaboration
53:12 Employee Engagement and Retention
01:06:48 Conclusion and Final Thoughts
Contact Michael Matalone at:
Website: https://www.xp3talent.com/
Facebook: https://www.facebook.com/xp3talent
LinkedIn: https://www.linkedin.com/company/xp3-talent-llc/
LinkedIn (personal): https://www.linkedin.com/in/mike-matalone-6029b87/
Email: mike@xp3talent.com
Link of the book “Hire • Train • Retain 2nd Edition”:
https://www.amazon.com/Hire-Train-Retain-high-performing-organizational/dp/B0F8Z4KQ84
Company Diagnostic & Analysis Tool:
https://xp3talentsystem.com/public-company-da
Foundation Rescue Supply Link:
https://www.foundationrescuesupply.com/
Contractors Kick Ass!
Podcast Store Link:
https://williamwalkerblake.com/store-1
The Worker Incentive Program that Contractors Love! - Per4mance Software https://per4mance.io - Pay for performance, not hours
In this episode of Beers with Contractors, Will and Terry tackle a series of listener-submitted questions spanning a variety of crucial topics. They provide advice on handling an old sales team resistant to change, updating and managing employee SOPs, and implementing effective inventory tracking systems. The discussion also covers the intricacies of converting subcontractors to W2 employees and buying out a business partner, with real-life examples and practical tips. They pepper the serious content with light-hearted banter, ensuring a balance of valuable insights and entertainment. Whether you're contemplating shifting your business structure or looking to modernize your operations with AI tools, this episode offers guidance and inspiration.
00:00 Trailer
00:53 Subscriber Shoutouts and Upcoming Episodes
01:43 Terry's New Job and Work-Life Balance
03:24 Employee Training and Retention Strategies
12:03 AI Tools for Business Efficiency
17:02 Hiring Tips and Building a Team
27:25 Updating SOPs and Digital Transformation
33:08 The Importance of Lifelong Learning
33:30 Humorous Banter and Doctor Titles
36:11 Inventory Tracking Challenges
42:15 Dealing with Reluctant Sales Teams
47:17 Switching Subcontractors to W2 Employees
52:17 Buying Out a Business Partner
58:09 Real Estate Opportunism
01:02:34 Conclusion
Foundation Rescue Supply Link:
https://www.foundationrescuesupply.com/
Contractors Kick Ass!
Podcast Store Link:
https://williamwalkerblake.com/store-1
The Worker Incentive Program that Contractors Love! - Per4mance Software https://per4mance.io - Pay for performance, not hours
In this episode of Beers with Contractors, hosts Will and Terry reconnect with Jeff Gabelsberg, the owner of Jolly Goat Garage Doors. Jeff shares his compelling journey from starting out as a garage door helper to transforming his company through strategic rebranding and innovative growth tactics. The discussion dives deep into effective branding, rebranding challenges, and the importance of culture in business growth. Jeff also talks about his recent partnership and acquisition experiences, and the personal and professional milestones he's achieved along the way. The episode is a blend of business wisdom, practical advice, and a touch of personal passion, making it a must-listen for contractors looking to scale their businesses effectively.
00:00 Trailer
01:10 Catching Up with Terry
03:03 Welcoming Jeff Gables Burg
04:33 Jeff's Journey in the Garage Door Industry
11:15 The Birth of Jolly Goat Garage Doors
20:01 The Impact of Rebranding on Business Growth
30:11 Sales Culture and Home Life
31:53 Rebranding Challenges and Successes
32:13 Foundation Rescue Supply Partnership
33:41 Rebranding to Jolly Goat
38:17 Navigating Private Equity and Strategic Partnerships
41:39 Tuck-In Acquisitions Explained
46:22 Building a Sellable Business
52:51 Personal Dreams and Company Culture
54:58 Conclusion and Final Thoughts
Contact Jeff Gabelsberg at:
Website: https://jollygoatgaragedoors.com
Facebook: https://www.facebook.com/thejeffg/
Email: jeff@jollygoatgaragedoors.com
Youtube: http://www.youtube.com/@jollygoatgaragedoors
TikTok: https://www.tiktok.com/@jollygoatgaragedoors
Instagram: https://www.instagram.com/jollygoatgaragedoors/
Foundation Rescue Supply Link:
https://www.foundationrescuesupply.com/
Contractors Kick Ass!
Podcast Store Link:
https://williamwalkerblake.com/store-1
The Worker Incentive Program that Contractors Love! - Per4mance Software https://per4mance.io - Pay for performance, not hours
In this episode of Beers with Contractors, host Will and co-host Terry welcome Aaron Kinas, a seasoned concrete contractor turned innovator. Aaron discusses his revolutionary software, Crete Quote, designed to streamline the estimating and quoting process for contractors. The conversation delves into the time-consuming nature of free estimates, the benefits of pre-qualifying leads, and how Crete Quote integrates seamlessly into contractors' websites. Aaron also shares insights on increasing sales conversion rates, customization options for the tool, and the importance of transparent pricing. The episode concludes with a humorous exchange about 'shit ton' metrics and Aaron sharing a challenging experience with a prolonged project. Don't miss this insightful chat that blends construction expertise with technological innovation.
00:00 Trailer
01:07 Summer Heat and Pool Troubles
02:42 Balancing Construction and Tech
03:53 Meet Aaron Kinas: From Concrete to Innovation
07:52 The Birth of Crete Quote
14:58 The Future of Home Services
25:58 Customizing Contractor Solutions
26:10 Tesla Talk and Customization Trends
27:00 Implementing New Systems for Contractors
27:30 Foundation Rescue Supply Partnership
28:42 Crete Quote: Easy Integration
31:20 Pricing Transparency and Customer Interaction
37:11 Contractor Psychology and Pricing Models
46:08 Success Stories and Analytics
48:54 Final Thoughts and Lessons Learned
54:28 Closing Remarks and Responsible Drinking
Contact Aaron Kinas at:
Website: https://cretequote.com/
LinkedIn (Aaron Kinas): https://www.linkedin.com/in/aaron-kinas-0a724a11/
LinkedIn (Crete Quote): https://www.linkedin.com/company/crete-quote/
Instagram: https://www.instagram.com/cretequote/
Facebook: https://www.facebook.com/cretequote/
YouTube: http://www.youtube.com/@cretequote
Foundation Rescue Supply Link:
https://www.foundationrescuesupply.com/
Contractors Kick Ass!
Podcast Store Link:
https://williamwalkerblake.com/store-1
The Worker Incentive Program that Contractors Love! - Per4mance Software https://per4mance.io - Pay for performance, not hours