Built to Lead is a new companion offering that will make the leadership concepts of the Vernissage Health dialogue series accessible to all students in DLSPH and beyond. This series is hosted by Matthew Goulbourne (MHSc Class 2020) and Mobeen Lalani (MHI Class 2023) two emerging health leaders uncovering what it takes to be a great leader in today’s healthcare system.
Season 4 of Built to Lead focuses on how health leaders can “challenge the status quo,” act as “good rebels,” and create positive change in health care. The season brings listeners inspiring stories from visionary leaders who are shaping the future of health care.
Season 3 of Built to Lead focuses on how we can intentionally propagate joy as leaders. Focusing through the lens of Dr. Martin Seligman's PERMA model, Mobeen and Matthew interview leaders in North American healthcare systems and have joyful conversations about joy.
Season 2 of Built to Lead profiles the seminal work of Dr. Henry Mintzberg and explores the mindsets required of contemporary leaders in health - namely, the reflective mindset, the analytical mindset, the collaborative mindset, the worldly mindset and the action mindset. These leadership mindsets are revisited with Dr. Mintzberg and explored through the eyes of a diverse range of contemporary leaders in Canadian health care.
The inaugural season of the Built to Lead podcast is entitled “Leadership: From Self-Doubt to Confidence." The five episodes cascade with a focus on the podcast guests' leadership insights and experiences, starting with leadership perspectives of current students, recent alumni early in their career, mid-career leaders, and finally, concluding with established leaders with broad system experience.
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Acknowledgement:
Vernissage Health: A Dialogue Series for Health Care Leaders and the Built to Lead podcast is a leadership development program affiliated with the Institute of Health Policy, Management and Evaluation (IHPME) and the Rotman School of Management.
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Built to Lead is a new companion offering that will make the leadership concepts of the Vernissage Health dialogue series accessible to all students in DLSPH and beyond. This series is hosted by Matthew Goulbourne (MHSc Class 2020) and Mobeen Lalani (MHI Class 2023) two emerging health leaders uncovering what it takes to be a great leader in today’s healthcare system.
Season 4 of Built to Lead focuses on how health leaders can “challenge the status quo,” act as “good rebels,” and create positive change in health care. The season brings listeners inspiring stories from visionary leaders who are shaping the future of health care.
Season 3 of Built to Lead focuses on how we can intentionally propagate joy as leaders. Focusing through the lens of Dr. Martin Seligman's PERMA model, Mobeen and Matthew interview leaders in North American healthcare systems and have joyful conversations about joy.
Season 2 of Built to Lead profiles the seminal work of Dr. Henry Mintzberg and explores the mindsets required of contemporary leaders in health - namely, the reflective mindset, the analytical mindset, the collaborative mindset, the worldly mindset and the action mindset. These leadership mindsets are revisited with Dr. Mintzberg and explored through the eyes of a diverse range of contemporary leaders in Canadian health care.
The inaugural season of the Built to Lead podcast is entitled “Leadership: From Self-Doubt to Confidence." The five episodes cascade with a focus on the podcast guests' leadership insights and experiences, starting with leadership perspectives of current students, recent alumni early in their career, mid-career leaders, and finally, concluding with established leaders with broad system experience.
---
Acknowledgement:
Vernissage Health: A Dialogue Series for Health Care Leaders and the Built to Lead podcast is a leadership development program affiliated with the Institute of Health Policy, Management and Evaluation (IHPME) and the Rotman School of Management.
Hosted on Acast. See acast.com/privacy for more information.
In Part 2 of our live conversation with Ru Taggar, seasoned healthcare leader and mentor, hosts Matthew and Hannah dive deeper into the leadership journey that prioritizes authenticity, influence, and patient-centered decision-making.
Ru shares reflections on the importance of self-awareness in leadership, walking through the evolution of her career from eager contributor to seasoned executive. She introduces the concept of "stepping back to step up" - recognizing when to observe, learn, and build credibility before taking center stage. Now in a mentorship phase of her career, Ru emphasizes how to create safe spaces that empower emerging leaders to find their voice and build informal influence, even without positional authority.
Key takeaways include:
Ru’s stories and insights serve as a masterclass in navigating complex healthcare environments with humility, clarity, and purpose. This episode is essential listening for those learning to lead from where they are, and for those ready to mentor the next generation.
Missed Part 1? Start there to hear Ru's reflections on the early stages of her leadership journey and how she developed her core principles.
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In Part 1 of a live episode recording of Built to Lead, hosts Hannah and Matthew sit down with Ru Taggar, Executive Vice President and Chief Nursing and Health Professions Executive at Sunnybrook Health Sciences Centre, to explore what it means to lead authentically through a nonlinear career from the bedside to the boardroom.
Ru shares her journey from emergency department nurse to senior hospital executive, emphasizing how self-awareness, curiosity, and intentional decision-making shaped her career. She reflects on the power of choosing when to “stand up” and when to “sit out,” offering personal examples, like intentionally passing on CEO opportunities to prioritize alignment with her values and life stage.
Listeners will gain insight into:
Ru’s honesty and wisdom offer encouragement for emerging and experienced leaders alike, especially those navigating career transitions or questioning the traditional leadership ladder.
Stay tuned for Part 2, where Ru expands on mentorship, equity in leadership, and how she’s creating networks of support for women leaders at Sunnybrook.
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Learn more about Built to Lead and Vernissage Health: www.vernissagehealth.com
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Part 2: Navigating Leadership Transitions with Dr. Peter Singer
In Part 2 of their discussion, hosts Matthew and Hannah continue their enriching conversation with Dr. Peter Singer, a renowned global health innovator and bioethics leader. You can follow Peter's latest writings and reflections on his Substack at http://singerp.substack.com/. Peter shares deeper insights into the critical role of mentorship, strategic storytelling, and navigating career transitions with integrity and clarity.
Peter provides practical advice on mentorship, including how to identify and engage mentors effectively, emphasizing the importance of diversity and strategic alignment with personal career goals. He outlines clear tactics for building meaningful mentor relationships that accelerate personal growth and career development.
The conversation explores the "golden handcuffs" dilemma—balancing economic security with personal fulfillment and integrity. Peter shares his reflections on personal experiences, emphasizing the need for thoughtful decision-making around career shifts, the value of experimentation early in one's career, and recognizing when it's necessary to move on for greater happiness and impact.
Peter also delves into the power of storytelling, highlighting how leaders can effectively articulate their experiences by clearly framing problems, solutions, personal contributions, and outcomes. He emphasizes the importance of authenticity, learning from failure, and maintaining humility as core elements of impactful storytelling.
The episode concludes with Peter's compelling advice to young and emerging leaders: focus on solving meaningful problems, maintain integrity, and balance ambition with humility and enjoyment along the journey.
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Part 1: Navigating Leadership Transitions with Dr. Peter Singer
Hosts Matthew and Hannah welcome Dr. Peter Singer, a globally recognized leader in health
innovation and bioethics, to Built to Lead. Peter shares invaluable insights drawn from his
diverse and impactful career, including roles as co-founder and former CEO of Grand
Challenges Canada, Special Advisor to the Director-General of the World Health Organization,
and founder of the University of Toronto's Joint Centre for Bioethics. You can follow Peter's
latest writings and reflections on his Substack at http://singerp.substack.com/.
In this episode, Peter explores the importance of navigating career transitions with purpose and
impact, reflecting on his own journey through multiple career acts. He emphasizes viewing
careers not as a series of titles, but as a progression of solving increasingly significant
problems. Peter provides practical wisdom on entrepreneurial thinking within both startups and
large organizations, and how adopting an innovative mindset can lead to transformational
leadership.
Peter also discusses the pivotal moments in his leadership journey, offering personal anecdotes
about mentorship, handling feedback, and the critical role of trust and humility in leadership. He
underscores the importance of aligning career choices with personal values and impact goals,
urging leaders to prioritize meaningful accomplishments over titles.
Stay tuned for Part 2, where Peter further elaborates on strategies for supportive leadership and
fostering a culture of authentic feedback and continuous growth.
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Learn more about the BTL Podcast and Vernissage Health: www.vernissagehealth.com
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Part 2: Resilience Across Career Stages with Rahul Chandran and Dr. Joanne Liu
Hosts Matthew and Mohini continue their engaging discussion with Rahul Chandran, Chief Strategy and Partnership Officer at Grand Challenges Canada, and Dr. Joanne Liu, former International President of Médecins Sans Frontières (MSF), exploring deeper insights into resilient and values-driven leadership in global humanitarian work.
Rahul shares his perspectives on mobilizing intrinsic motivation within organizations, especially during crises, highlighting the necessity of embedding core values and culture well before adversity strikes. Joanne emphasizes the crucial role of humility and vulnerability in leadership, reinforcing that being humble doesn't equate to weakness but rather indicates strength, empathy, and openness.
Joanne also introduces her new book, "Ebola, Bombs, and Migrants," which critically examines global responses driven by fear and security concerns, advocating instead for solidarity and common humanity. Rahul contributes thoughts on storytelling versus story-selling, stressing the importance of authenticity and genuine narrative in leadership and organizational culture.
Both leaders provide practical advice for emerging leaders facing career transitions, emphasizing courage in decision-making, acceptance of imperfection, pacing oneself for the "ultramarathon" of life, and finding moments of personal nourishment amidst challenging environments.
The episode concludes with powerful messages on how young Canadians can contribute meaningfully to global health and humanitarian causes, urging them to leverage their privilege to advocate for justice, equity, and solidarity.
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Part 1: Resilience Across Career Stages with Rahul Chandran and Dr. Joanne Liu
Hosts Matthew and Mohini welcome two distinguished guests, Dr. Joanne Liu and Rahul Chandran, to Built to Lead, to explore the theme of resilient leadership in high-stakes global environments. Joanne, a globally recognized medical humanitarian leader and former International President of Médecins Sans Frontières (MSF), and Rahul, Chief Strategy and Partnership Officer at Grand Challenges Canada, share their insights from extensive experience in humanitarian innovation and global health leadership.
In this compelling conversation, Joanne and Rahul discuss the complexities of deciding when to stand up or step back in leadership roles, highlighting the critical importance of assessment, consultation, and intellectual clarity. They challenge the traditional concept of resilience, redefining it as a blend of adaptability, persistence, and emotional intelligence, rather than simply "toughing it out."
Both guests underscore the role of values-based leadership, emphasizing ethical clarity and humility as essential traits, particularly when navigating ambiguity and crisis. Rahul emphasizes the courage to seek help and admit uncertainty, while Joanne highlights the strength found in humility and genuine engagement with teams and stakeholders.
Stay tuned for Part 2, where Rahul and Joanne delve further into navigating career transitions, mentorship, and practical leadership strategies for emerging leaders.
You can get Joanne's book here: L'Ebola, les bombes et les migrants
Reach out to her on her socials:
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Part 2: Embracing Non-Linear Career Paths with Jennifer Bernard, Ryan Hinds, and Neil
Seeman
Hosts Matthew and Mobeen continue their insightful discussion with Jennifer Bernard, Ryan
Hinds, and Neil Seeman, diving deeper into how leaders can successfully navigate non-linear
career paths through mentorship, adaptability, and resilience.
Jennifer emphasizes the importance of adaptability, sharing her experiences of shifting across
diverse fields, including arts, culture, and healthcare philanthropy. She highlights the power of
embracing discomfort and taking risks to foster personal and organizational growth. Ryan
shares his reflections on the lessons learned from transitioning from professional athletics to
healthcare, emphasizing that career agility often means staying open to unexpected
opportunities and maintaining focus on impact over titles or salary. Neil underscores the value of
interdisciplinary approaches and amplifying "quiet voices," reflecting on his experiences of
entrepreneurial leadership and how taking strategic risks often leads to greater innovation and
impact.
The panelists offer powerful closing insights, reminding listeners that career agility means
cultivating a willingness to embrace uncertainty, chase meaningful impact, and align one's work
deeply with personal values.
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Learn more about the BTL Podcast and Vernissage Health: www.vernissagehealth.com
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Part 1: Embracing Non-Linear Career Paths with Jennifer Bernard, Ryan Hinds, and Neil
Seeman
Hosts Matthew and Mobeen welcome a dynamic panel—Jennifer Bernard, Ryan Hinds, and
Neil Seeman—to explore embracing non-linear career paths and leadership agility. Jennifer,
President & CEO of SickKids Foundation, Ryan, Director of Diversity, Equity, and Inclusion at
the Dalla Lana School of Public Health, and Neil, founder of Sutherland House Publishing and
RIWI, share their personal journeys of navigating change and unexpected career transitions.
In this engaging discussion, Jennifer speaks candidly about the courage required to be the first
and only person of color in leadership spaces, emphasizing the importance of choosing
strategic moments to advocate for change. Ryan reflects on his transition from a CFL athlete to
healthcare leader, sharing insights into overcoming imposter syndrome and finding transferable
skills. Neil offers a powerful perspective on entrepreneurial leadership, highlighting the value of
standing up to challenges while knowing when to strategically step back.
Please note: Due to technical difficulties, there are some brief moments of audio disruption
in this episode. We appreciate your understanding and hope you still enjoy this rich and
insightful conversation.
Stay tuned for Part 2, where Jennifer, Ryan, and Neil dive deeper into how mentorship,
representation, and adaptability shape successful careers and impactful leadership.
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Learn more about the BTL Podcast and Vernissage Health: www.vernissagehealth.com
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In this episode of Built to Lead – Season 5: Leadership in Seasons with Christine Dupuis, the hosts, Matthew and Mobeen continue their conversation with Christine on navigating leadership through career transitions. Christine shares candid insights from her journey at Google, Hootsuite, and Caribou, offering practical advice on embracing uncertainty, testing opportunities, and staying grounded in your values. She reflects on the importance of self-awareness in leadership and how staying curious can open unexpected doors. This episode is packed with lessons for leaders at every stage—especially those starting their careers in today’s challenging market.
Key Takeaway:
Leadership is a continuous journey of self-awareness, curiosity, and embracing new opportunities—even in uncertain times.
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Learn more about the BTL Podcast and Vernissage Health: www.vernissagehealth.com
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Leadership in Motion: Leadership in Seasons with Christine Dupuis – Part 1
In this episode of Built to Lead, hosts Matthew and Mobeen sit down with Christine Dupuis, Chief Product Officer at Caribou, to discuss leadership through different seasons of life and career. Christine shares her experiences navigating product leadership, AI, startups, and mission-driven organizations, offering practical lessons on self-awareness, adaptability, and leadership evolution.
Christine challenges the traditional narrative that leaders must always be at the forefront, instead showing how stepping back, enabling others, and optimizing personal energy can create long-term impact.
Key takeaways: Leadership isn’t about being in control—it’s about knowing when to step up, when to step back, and how to build a team and career that aligns with your strengths and values.
Check out our previous episode on Leadership in Seasons with Dr. Maja Djikic..
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In Part 2, hosts Matthew and Shagun continue their conversation with Dr. Maja Djikic, exploring how leaders can overcome stagnation and accelerate personal transformation.
Building on the Wheel of Self, Maja explains how joy—not happiness—is a key indicator of growth and how self-limiting beliefs, stored in our nervous system, hold us back. She introduces embodied learning, showing why true change requires rewiring deep-seated patterns, not just willpower.
Key takeaways:
Recognizing stagnation and knowing when to step back
How rapid transformation is possible
The role of mindfulness and emotional regulation in leadership growth
Maja challenges traditional leadership models, offering a science-backed approach to breaking through mental barriers and unlocking full potential.
Missed Part 1? Check out our previous episode on the Wheel of Self and self-awareness in leadership.
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Hosts Matthew and Shagun welcome Dr. Maja Djikic, a leading expert in leadership development and the psychology of change. As Associate Professor at Rotman School of Management and Director of the Self-Development Lab, Maja helps leaders navigate personal transformation and unlock underdeveloped strengths.
In this episode, Maja introduces the "Wheel of Self", a model that connects motivation, behavior, emotion, mind, and body in personal growth. She challenges the idea that leadership is about reinforcing strengths, arguing that real change happens when we work on our weaknesses.
She also explores stagnation vs. growth, the role of self-reflection, and how leaders can realign with their purpose when progress feels stalled.
Stay tuned for Part 2, where Maja dives deeper into rapid transformation and breaking mental barriers.
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Learn more about the BTL Podcast and Vernissage Health: www.vernissagehealth.com
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Built to Lead Season 5: Standing Up, Sitting Out
Welcome to Season 5 of Built to Lead! In this introductory episode, co-hosts Mobeen and Matthew discusses and challenges the traditional view of leadership as a straight climb up the ladder. Instead, they introduce this season’s theme - "Standing Up or Sitting Out" - a new leadership paradigm that embraces adaptability, self-awareness, and strategic decision-making.
Through insightful conversations with healthcare leaders, this season explores the fluid nature of leadership: when to step up, take action, and advocate for change, and when to step back, reflect, and support from the sidelines. Leadership isn’t just about always leading from the front. Sometimes, the most impactful moves come from knowing when to let others take the lead.
Join us as we uncover the real-life stories and expert insights that redefine what it means to lead in today’s ever-evolving world. Whether you're navigating a leadership transition, embracing non-linear career paths, or cultivating adaptability, Season 5 has something for you.
Follow the conversation and connect with us:
LinkedIn: Vernissage Health
Instagram: @VernissageHealth
More info: www.vernissagehealth.com
Tune in and get ready to redefine leadership on your own terms!
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Rebels with a Cause: Exploring the Element of Authenticity Part 2:
In Part 2 of the episode on authenticity, the panel discusses authentic leadership in practice. Sahand reflects about his observation of authentic leadership (AL) in his career and what qualities are essential for authentic leaders, especially from the perspective of those just starting their careers. The importance of developing self-awareness and having authentic leadership mentors is highlighted.
From a mid-career perspective, Jacklyn shares that self-doubt is part of one’s entire leadership journey, not just in early career stages. Confidence comes with practice and by having a support system or “circle of influence” in place.
Later in career, Wendy reports that in her experience, mid to late career leaders can become complacent and perhaps “over confident” and rate themselves as more effective and authentic than others do. Humility and self-awareness are key in this stage of career to help retain authenticity.
The panel also explores the influence of authentic leadership, civility norms in the workplace and the possibility of burnout and turnover among early career health professionals who are subjected to co-worker incivility. Reasons for workplace incivility, the role of health leaders in role modelling civility and authentically challenging incivility is discussed.
Here are the articles discussed with the authenticity panel:
Authentic leadership in healthcare organizations: A study of 14 chief executive officers and 70 direct reports. Marcy Saxe-Braithwaite, Sylvia Gautreau. Health Management Forum, December 2019
https://journals.sagepub.com/doi/abs/10.1177/0840470419890634?journalCode=hmfa
Title: The Effect of Authentic Leadership, Person-Job Fit, and Civility Norms on New Graduate Nurses Experiences of Coworker Incivility and Burnout. Health K. Spence-Laschinger and Emily A. Read. Journal of Nursing Administration. Vol 16 No 11. Nov. 2016
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Rebels with a Cause: Exploring the Element of Authenticity Part 1.
In our final episode of Season 4, Mobeen and Matthew welcome a cross- generational leadership panel to explore the concept of authenticity in leadership. The panel includes an emerging leader, a mid-career leader and an “expert” leader who share their experiences about what makes an authentic leader and good rebel.
Sahand Ensafi is the emerging leader guest. Sahand is an Emergency Medicine Physician Assistant with 10 years of experience working at the University Health Network (UHN) and a recent graduate from the MHSc Health Administration program at the University of Toronto.
Jacklyn Pearce is the mid-career leader on the panel. Jacklyn is Executive Director of the Office of Health System Transformation at London Health Sciences Centre in London, Ontario. Jacklyn is a registered Occupational Therapist. She completed a Masters in Quality Improvement and Patient Safety through IHPME at the University of Toronto.
Wendy Nelson is the “expert” health leader guest. Wendy is an experienced health executive, currently serving as Senior Fellow within IHPME and is founder of Vernissage Health. Wendy has served as a senior executive in a broad range of settings in the private and public sectors. She possesses a Masters in Health Administration from University of Toronto and a Masters in International Health Leadership from McGill University.
In Part 1 of the conversation, each panel member shares what they believe are the qualities of a “good rebel”. Turning to the element of authenticity, each shares their definition of authentic leadership and approaches to how they remain “authentic” as leaders in health care.
Authenticity often is expressed through storytelling by leaders. Stories of “failure” often resonate and have more impact that traditional “hero” or “success” stories. Wendy speaks to the powerful storytelling focus of Vernissage Health Leaders Dialogue Series where leaders are invited to share stories of struggle and setbacks to develop the next generation of health leaders in Canada.
Sahand and Jacklyn concur that these stories “humanize” more experienced leaders, build mentoring relationship and demonstrate that perfection is not the goal. All health leaders can learn and grow from missteps.
The episode ends with a question about why more research and focus has not been given to “authentic leadership”. Jacklyn speculates that we are in a transition from old to new ways of leadership – a transition from old power to new power. On this journey, we both need to learn how to be authentic leaders and unlearn some aspects of traditional hierarchical leadership.
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Rebels with a Cause: Exploring the Element of Novelty Part 2:
In part two, Mathew and I will continue our discussion with Connie by exploring two articles on tools to analyze and manage novel thinking and innovations in health services. Join us in Part 2 as Connie shares some of the tools she uses as a health leader.
The first article is based on an approach of analyzing novelty of service innovation in a healthcare setting. The authors frame healthcare innovation as a product of four domains: organizational newness, environmental newness, market newness and technological newness.
The article suggests these four dimensions work together and can enhance or inhibit the opportunity for innovation. For instance, virtual care was technically feasible long before COVID-19, but it wasn’t until the necessity from environmental newness that it really came to be more feasible. Therefore, it is important that we consider how these four dimensions are working together to create the groundwork for innovation and novel thinking to occur.
The second article discusses the relationship between novelty and constraints. Constraints are often seen as restrictions getting in the way of novel ideas, but in fact the empirical evidence shows that constraints can motivate and focus novelty. No constraints can lead to chaos, adverse outcomes and other unintended consequences.
Connie brings the two articles together and discusses how public policy and regulations, as a framework for constraint, can support how innovation and novel forms of service delivery evolve and are adopted. Other examples are discussed including virtual care and digital health solutions.
Here are the articles discussed with Connie Clerici:
Novelty and success of healthcare service innovation: A comparison between China and the Netherlands. Authored Yu Mu, Rujun Wang, and Ying Huang. University of South Florida M3 Publishing, 2021
https://digitalcommons.usf.edu/cgi/viewcontent.cgi?article=1154&context=m3publishing
Why Constraints Are Good for Innovation. Oguz A. Acar, Mural Tarakci and
Daan van Knippenberg. Harvard Business Review. November 22, 2019.
https://hbr.org/2019/11/why-constraints-are-good-for-innovation
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Rebels with a Cause: Exploring the Element of Novelty Part 1.
Mobeen and Matthew welcome guest, Connie Clerici to Built to Lead to examine the element of novelty as a trait of “good rebels”. Connie is a system innovator who embodies the principle of novelty in all of her work. Connie founded Closing the Gap Healthcare as a disruptive force in the home care landscape in Canada. With a background in nursing, Closing the Gap, led by Connie, has embraced the cutting edge of how home services are provided, expanding into community clinic work, virtual care, and social support.
Connie is currently Board Chair at Closing the Gap. She actively gives back to shaping the next generation of leaders in her work on the Advisory Board of the Ivey School of Business at Western University and as a Senior Fellow in the Dalla Lana School of Public Health at the University of Toronto.
Her pragmatic approach to how we deliver home care in Canada earned her the Queen Elizabeth Second Diamond Jubilee medal in 2012. This is in addition to dozens of other accolades including Canada’s Most Powerful Women, RBC Entrepreneur of the year, and a top 25 women of influence.
In part 1 of this conversation, Connie relays her leadership story, beginning as a health care aid and critical care nurse in hospital. Novelty and change were not welcome leadership characteristics in hospitals, sending Connie on a journey into community nursing where she focused on serving the needs of vulnerable children with special needs. Again, dissatisfied with the “status quo”, she eventually created Closing the Gap - a novel way of serving clients and families, based on a culture of quality, autonomy and respect.
She discusses the evolution of Closing the Gap diversifying services from children to seniors. Connie discussed her definition of “thought leadership” – her focus on values and how values form the tenets of the organization including evidence-based services, continuous learning, and innovation.
She encourages leaders to focus on novelty – embracing new opportunities that are outside of one’s comfort zone, seeking mentors and engaging with people who hold diverse and different perspectives from your own. She ends with advice for new and early career leaders based on her experience in health leadership.
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Rebels with a Cause: Exploring the Element of Curiosity Part 2:
A lively discussion about curiosity with William Jones continues in Part 2. How does the element of curiosity support innovation and facilitate health system change and transformation?
William notes how difficult change is and points out the limitations of using change models. Instead, William emphasizes the need to focus on people - thoroughly understanding people and their current work processes then building trust and strong relationships to facilitate change.
He also discusses the need for health leaders to demonstrate vulnerability in leading change. This means being willing to admit they don’t have all the answers, to explore ideas and follow others to co-create “small wins” as the initial steps to larger scale change.
The second article discussed sheds light on the “the curiosity perception gap” and the challenges organizations face in terms of how curiosity is viewed differently by C-suite executives and other staff. William suggests this might represent the tension in organizations between the need for “execution” and “exploration”. An organization needs to set expectations and be clear about the specific “time and place” for curiosity. Where does curiosity fit in current workflows and business cycles? William shares some approaches for encouraging curiosity used in Leynek Medical. Last, the topic of “information control” in organizations is cited as a possible factor inhibiting the expression of curiosity.
Here are the articles discussed with William Jones:
Create and Sustain a Culture of Curiosity in Healthcare: A Case Study of a Home Healthcare Organization in Toronto. Sandra McKay, Emily Kind and Kathryn Nichol. Healthcare Quarterly. October 2022.
https://pubmed.ncbi.nlm.nih.gov/36412530/
Research: 83% of Executives Say They Encourage Curiosity. Just 52% of Employees Agree. Spencer Harrison, Erin Pinkis and Ion Cohen. Harvard Business Review. Sept 20, 2018.
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Rebels with a Cause: Exploring the Element of Curiosity Part 1.
Mobeen and Matthew welcome an exceptional guest in this episode, William Jones. William is the founder of an angel-funded pre-seed start-up, Leynek Medical, headquartered in Ottawa, Canada. Leynek Medical is focused on the design and commercialization of hardware and software aimed at improving the delivery of primary care to cancer patients and revolutionizing oncology in the community and primary care setting.
In part 1 of this conversation, William discusses the importance of rebel “curiosity” to drive health innovation and challenge the norms of how health services are organized and delivered. From William’s perspective, a good rebel channels curiosity appropriately. Based on his experience, curiosity is best received in the right “time and place” depending on the stage of product development and the business cycle or needs of the organization.
William’s curiosity drove his ten-year quest to eventually create Leynek Medical. He discusses the leadership skill of listening to stakeholders and carefully observing today’s health processes. Understanding the present environment helped William and his team generate breakthroughs and fresh new perspectives on how to deliver health care to oncology patients.
Often, being curious starts early in life. William recalls that curiosity and his thirst for learning originated in childhood and continues today as he promotes curiosity with his children, within his company and the broader health system.
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Rebels with a Cause: Exploring the Element of Perspective Part 2:
Mobeen and Matthew continue their conversation with Dr. de Villa and discuss the three key skills in perspective management. Firstly, "perspective-taking" is the ability to adopt the standpoint of others, aiding in understanding their desires and concerns. The second skill, "perspective-seeking," involves actively reaching out to grasp different viewpoints without judgment, promoting authentic curiosity and learning. Lastly, "perspective-coordinating" entails leveraging the collected perspectives to gain insights, understand impacts on individuals, and make well-informed decisions.
Their engaging conversation draws out the importance of comprehending others' viewpoints and using them to make effective leadership decisions, particularly during uncertain, crisis situations.
Here is the article discussed with Dr. de Villa:
Why Understanding Other Perspectives is a Key Leadership Skill by Stephan Surdek. Forbes Magazine. Nov 17, 2016
Available at: Why Understanding other perspectives is a key leadership skill
Dr. Eileen de Villa is the Medical Officer of Health for the City of Toronto. In this position, she leads Toronto Public Health, the largest local public health agency in Canada, which offers various programs and services to the city’s more than 3 million residents.
In the fight against COVID-19, Dr. de Villa guided Toronto’s largest vaccination campaign. Her unwavering commitment to equipping the public with knowledge and her pivotal role in pandemic response has been recognized globally.
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