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Keep The Change
Bart Nollenberger
172 episodes
5 days ago
What if the biggest breakthroughs in your dealership have nothing to do with inventory, rates, or traffic, but everything to do with you? In this solo episode, I pull back the curtain on the real mistakes managers make and the simple shifts that can completely transform your culture, your people, and your results. Today we’re diving deep into material straight from my upcoming book, “Leadership in the Dealership: Mistakes Managers Make”. It is a collection of insights that comes from forty ye...
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Management
Education,
Business,
Careers,
Self-Improvement
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What if the biggest breakthroughs in your dealership have nothing to do with inventory, rates, or traffic, but everything to do with you? In this solo episode, I pull back the curtain on the real mistakes managers make and the simple shifts that can completely transform your culture, your people, and your results. Today we’re diving deep into material straight from my upcoming book, “Leadership in the Dealership: Mistakes Managers Make”. It is a collection of insights that comes from forty ye...
Show more...
Management
Education,
Business,
Careers,
Self-Improvement
Episodes (20/172)
Keep The Change
Why Most Managers Fail: The Mistakes You Don’t Even Realize You’re Making with Bart Nollenberger
What if the biggest breakthroughs in your dealership have nothing to do with inventory, rates, or traffic, but everything to do with you? In this solo episode, I pull back the curtain on the real mistakes managers make and the simple shifts that can completely transform your culture, your people, and your results. Today we’re diving deep into material straight from my upcoming book, “Leadership in the Dealership: Mistakes Managers Make”. It is a collection of insights that comes from forty ye...
Show more...
5 days ago
39 minutes

Keep The Change
Stop Ignoring the Culture Piece — It’s Costing You Money!
Ever wondered why some dealerships have record-breaking months while others, with the same tools and talent, can’t seem to sustain momentum? In this solo episode of Keep The Change, Bart Nollenberger breaks down one of the most overlooked profit drivers in the car business: culture. Not the posters on the wall kind of culture, but the real stuff that shows up in how your people communicate, learn, and show up every single day. A few weeks ago, Bart introduced us to the Cultural Impact Scoreca...
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2 weeks ago
37 minutes

Keep The Change
How to Turn Your CRM into an ATM with Tom Stuker
If you’ve been in automotive longer than five minutes, you’ve probably heard the name Tom Stuker. He’s the guy who literally invented the BDC. The guy who turned phone sales into an art form. The guy who logged 23 million miles training dealerships across the planet And today, he’s on Keep the Change. In this episode, I sit down with the legendary Tom Stuker, founder of Stuker Training, to unpack 50 years of real-world lessons about sales, leadership, and what it truly takes to build a busine...
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1 month ago
42 minutes

Keep The Change
Are you really leading… or just managing? (Here’s the Hard Truth)
Hey Keep The Changers, today’s episode might just change the way you look at leadership and culture forever. I’ve been in the automotive business for over 40 years (yeah, I know… you can do the math), and one thing I’ve realized after all that time is this: the word “culture” never shows up in conversations inside low-performing stores. They talk profit. They talk process. But they rarely talk people. And yet, culture is the heartbeat of every thriving business. It’s the invisible force that ...
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1 month ago
42 minutes

Keep The Change
Why Surrender Might Be the Strongest Decision You’ll Ever Make with Westley Morris
What if the hardest parts of your story were actually the very things that could change lives? In this episode of Keep the Change, I sit down with Westley Morris, and let me tell you, this conversation hit me straight in the gut in the best way possible. Westley’s story is raw, it’s real, and it’s packed with the kind of wisdom you can only earn the hard way. We talk about: How to rebuild trust when life has shattered it.The “non-negotiables” that will carry you through storms when nothing el...
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1 month ago
49 minutes

Keep The Change
Why Introverts Might Be Better Leaders Than Extroverts with Antoinette Griffin
What if being introverted wasn’t a weakness to “fix,” but a strength to lead with? In this episode, my guest is Antoinette Griffin, a leadership coach, trainer, and faculty member with Maxwell Leadership who specializes in communication and human behavior. You’ve probably seen her on some of the biggest Maxwell stages, but what makes her story powerful is that she started out terrified of public speaking. Today, she’s teaching leaders around the world how to thrive by leaning into who they re...
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2 months ago
39 minutes

Keep The Change
The Question That Changes Everything: Dr. Patrick Davitt on Finding Your Why
What if the difference between where you are and where you want to be comes down to one word—discipline? In this episode I sit down with my good friend Dr. Patrick Davitt, a John Maxwell certified coach, professor, author, ultra-endurance athlete, and all-around powerhouse in body, mind, and spirit. His story isn’t just impressive—it’s a living example of what happens when you align discipline with purpose. Here’s a glimpse of what we get into: Why the foundation of leadership always starts w...
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2 months ago
52 minutes

Keep The Change
The Cadence That Builds Winning Dealerships with Brian Kramer
In this episode my guest is Brian Kramer, Executive Vice President at Cars Commerce and General Manager of AccuTrade. Brian’s career has taken him from washing cars as a porter to leading one of the most innovative companies in the automotive space. Along the way, he’s learned what it really takes to transform dealership culture, build trust inside an organization, and lead teams through the messy middle of change. We talk about how leadership isn’t just about knowing the numbers, but about c...
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2 months ago
53 minutes

Keep The Change
Are You Leading People… or Just Managing Problems? with Deb Ingino
What do you do when you feel like the odds are stacked against you? In this episode, I sit down with my good friend and powerhouse leader, Deb Ingino, faculty member of Maxwell Leadership and CEO of Strength Leader. From growing up as the oldest of seven kids in a two-bedroom Bronx apartment to becoming a senior executive leading global operations in over 80 countries, Deb’s leadership journey is anything but conventional. We talk about what it means to lead without a degree, how to handle co...
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2 months ago
41 minutes

Keep The Change
3 Culture Mistakes That Are Quietly Costing Your Business with John Griffin
Some leaders talk about culture like it’s a “nice to have.” John Griffin will tell you, it’s the make-or-break factor for every organization. In this episode, I sit down with John Griffin, Vice President of Global Programs at Maxwell Leadership, a man who’s walked through deep personal trials, learned the power of forgiveness, and now helps leaders and companies all over the world build cultures that actually last. John’s story is raw, faith-filled, and disarmingly real. From a childhood mark...
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3 months ago
48 minutes

Keep The Change
The Leadership Blind Spot That’s Costing You Loyalty
In this episode, it’s just me with you again and we’re diving deep into one of John Maxwell’s most powerful leadership principles: the Law of Addition. It’s the idea that real leaders add value to others by serving them. We’ll look at what that means in everyday leadership, whether you’re running a dealership, managing a restaurant, or leading a small business. You’ll hear why “being the boss” doesn’t automatically make you influential, and how small, intentional actions can completely change...
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3 months ago
37 minutes

Keep The Change
The 4 Leadership Laws That Will Make or Break Your Dealership
In this solo episode of Keep The Change, I’m diving into something I didn’t plan... but was prompted by that good ol’ still small voice. You know the one. The voice that whispers, “Do this,” and you want to say, “Darn it,” because you know it’s going to stretch you. That voice led me back to one of the most powerful resources in my leadership journey: John Maxwell’s 21 Irrefutable Laws of Leadership. But we’re not covering all 21—just four that could quietly be shaping (or stalling) your team...
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3 months ago
30 minutes

Keep The Change
Why Most People Stay Stuck (And How to Stop Being One of Them) with Paul Martinelli
In this episode of Keep the Change, I get the absolute honor of sitting down with one of the most impactful mentors of my life—Paul Martinelli. Now, when I say Paul has built empires... I mean it. From a high school dropout sleeping in a karate dojo, to launching eight multi-million dollar businesses and co-founding the John Maxwell Team, Paul’s journey is proof that your past doesn’t get to decide your future. But this isn’t just a rags-to-riches story. This is about how changing your thinki...
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3 months ago
45 minutes

Keep The Change
The Culture Every Dealership (and Business) Needs to Survive What’s Coming with Eustace Mita
In this episode of Keep The Change, I sit down with someone who’s not just a mentor, not just a friend—but the man who shaped my entire view on leadership, business, and what it truly means to love people through your work: Euse Mita. Euse isn’t just leading companies—he’s creating movements. With five businesses, five kids, and seventeen grandkids, he’s still running circles around most of us—and doing it all with heart. This episode dives deep into what real leadership looks like, the missi...
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4 months ago
45 minutes

Keep The Change
What Happens When You Lead Without Emotional Intelligence with Adam Holbrook
In this episode, my guest is Adam Holbrook from Maxwell Leadership—an entrepreneur who built and sold two companies, and someone who knows firsthand what it means to lead others after learning how to lead himself. We talk about the side of leadership that doesn’t show up on spreadsheets—like what to do when you’re working 90 hours a week, miserable, and pretending everything's fine. Adam shares how emotional intelligence helped him go from burnout and self-destruction to peace and purpose. He...
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4 months ago
47 minutes

Keep The Change
How to Build a Family Business That Lasts: Lessons with Matt Lewis (Part 2)
In this episode, my guest is Matt Lewis from Lewis Automotive, and we’re picking up where we left off. This is Part Two of our conversation, where we dive deeper into how Matt’s leadership philosophy drives real results, but we also open up about the hurdles, the growing pains, and the mindset shifts that come with scaling a family business. Matt doesn’t sugarcoat it—he talks about what worked, what didn’t, and why letting go of control might just be the next level for your business. In...
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4 months ago
39 minutes

Keep The Change
How to Build a Family Business That Lasts: Lessons with Matt Lewis (Part 1)
Have you ever wondered what it really takes to build a family business that thrives for four generations? Not just survives—thrives. In this episode, I sit down with my friend Matt Lewis from Lewis Automotive, and let me tell you… this isn’t your typical leadership chat. We sit down for part one of a conversation that’s real, practical, and packed with lessons about leadership, family business, and building something that actually lasts. Matt shares what it’s like leading alongside his brothe...
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4 months ago
34 minutes

Keep The Change
How to Hire, Lead, and Keep Top Talent in Automotive with Larry Feldman
In this episode, my guest is Larry Feldman, a 30-year auto industry powerhouse who's done it all—from award-winning Cadillac sales to dealership ownership and now, transforming lives through recruiting and leadership training. If you’ve ever wondered what separates a manager from a leader… or how to spot the real difference between someone who talks a big game and someone who actually shows up—this one’s for you. Larry’s the kind of guy who doesn’t just say the right things—he lives them. He ...
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5 months ago
39 minutes

Keep The Change
Inside the Mind of a BDC Trainer: What Actually Drives Results with Anthony Alagona
In this episode, my guest is Anthony Alagona—founder of By Appointment Only, and a guy who's built a powerhouse BDC business without even having a website. We talk about what it actually takes to build something from scratch when the odds are stacked against you. From sleeping in a car to being booked out for a full year, Anthony walks us through the hard lessons that helped shape his approach to training, leadership, and growth. We also touch on: How Anthony went from rock bottom and no lice...
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5 months ago
44 minutes

Keep The Change
The Danger of Complacency: Why You’re Doing Well… But Not Growing with Chris Robinson
In this episode, my guest is Chris Robinson, Executive Vice President at Maxwell Leadership — and one of the most purpose-driven leaders I know. We talk about something that doesn’t get talked about enough: what happens when you’re doing “well enough,” but deep down you know you’ve stopped growing. Chris shares the real story behind his new book From Drift to Drive, and we break down the seven steps he uses (and teaches others) to get clear, take action, and shake off the weight of complacenc...
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5 months ago
52 minutes

Keep The Change
What if the biggest breakthroughs in your dealership have nothing to do with inventory, rates, or traffic, but everything to do with you? In this solo episode, I pull back the curtain on the real mistakes managers make and the simple shifts that can completely transform your culture, your people, and your results. Today we’re diving deep into material straight from my upcoming book, “Leadership in the Dealership: Mistakes Managers Make”. It is a collection of insights that comes from forty ye...