In today’s episode, I talk to Brian Elliott and Helen Kupp, who both work at the popular workspace and team communication app, Slack. They share how the pandemic allowed them to see an opportunity for growth and reimagine and transform how people work together with their latest project - Future Forum.
Future Forum is a consortium that will help companies make the transformations necessary to thrive in the new economy. During our discussion, the trio share their thoughts on tracking employee engagement, what leadership actually means and why it doesn’t always have to mean management, and why flexible work includes an inclusive workspace and a balanced workload.
Key Points From This Episode:
Future Forum: https://futureforum.com/how-the-future-works/
For more links, visit getmarlow.com/podcast
In today’s episode, I talk to Sailpoint’s Chief People Officer Abby Payne. Abby has been with Sailpoint since 2011, having created the company's original people team, including driving a differentiated employee experience and a globally recognized organizational culture. Abby's strong drive to attract and retain the best talent in the industry has not only helped to make Sailpoint a leader but the company is regularly recognized by Glassdoor fortune and Austin Business Journal for its values-driven culture.
With her extensive expertise in talent acquisition and sales, Abby shares how she started her career in HR, how her current company approaches a shifting workplace, and how employees are now reusing the office space and adopting a “college library” mentality.
Key Points From This Episode:
For more links, visit getmarlow.com/podcast
In today’s episode, I talk to a chief people officer expert with over twenty years of experience in human resource leadership.
Traunza Adams has made the transition from HR and people management to working for herself in her family’s philanthropic pursuits. In her current role, she's overseeing the distribution of scholarships for individuals who have talent and ambition but lack the resources to do so.
With her extensive experience in HR, Traunza shares why she believes HR combines the best of both worlds when it comes to people management and building a business, the intersection between well-being and work, and creating a better work environment for inclusion and belonging.
Key Points From This Episode:
For more links, visit getmarlow.com/podcast
In today’s episode, I talk to a talent acquisition expert who talks about employee wellness, moving from global enterprises to smaller startups, and what the future of the workplace looks like.
Jeanine Boyle is the Chief People Officer at Zelis. Jeanine has more than 20 years of leadership experience in human resources and has worked in companies like Johnson & Johnson, Siemens Healthcare, Pfizer, and Zelis. In her current role, she's overseeing the entire people and culture effort at Zelis, including talent acquisition, talent management, and diversity and inclusion. After spending most of her career in large organizations, Jeanine is really focused on exploring smaller disruptive organizations in order to diversify her experience,
With her extensive experience in HR, Jeanine shares her own experience with talent systems in multinationals across the world before making the switch to a smaller company, why you should be leveraging automation if your goal is to scale, how to navigate a hybrid work model and striving for a proper work-life balance.
Key Points From This Episode:
For more links, visit getmarlow.com/podcast
Being able to show up as your authentic self is something that lots of organizations talk about, but few have made possible. Enter Outreach - a company that enables people to accelerate their revenue strategy with a CMS platform powered by AI-driven insights.
Pamela Mattsson, VP of People and Organizational Development at Outreach. Pamela shares how she made the transition from Amazon to Outreach, and she explains what life at Outreach looks like.
In this episode, Pamela discusses how Outreach has managed to double their employees in 12 months, why diversity at Outreach involves a lot of self-auditing and measurements in place, and fostering employee resource groups within the company. In addition, you'll hear Pamela share how Outreach is able to balance employees distributed across the country and globally and why thinking globally is the key to a healthy workplace
Key Points From This Episode:
For more links, visit getmarlow.com/podcast
In today’s episode, we are doing things a little differently by hosting a panel with industry experts who are Marlow coaches and have a lot to say on the super popular subject of time management. Marlow coaches are certified coaching experts in manager and leadership development who focus on combining traditional ICF coaching techniques with best practices in management and leadership.
Dawn DeFrancesco is an HR specialist with over 20 years of experience and learning in development across a lot of different industries. In addition she holds a PhD in Performance Improvement and she has been coaching clients for the last five years in leadership, and health and wellness.
Brent Rossman, a full time coach with 3 years of experience who enjoys helping leaders bridge the gap between their technical, analytics and designation skills into the leadership side of things.
Duncan Anderson, a coach with 10 years of experience who specializes in management leadership, and works with a variety of managers, leaders, and high performers in a variety of industries.
Together, they are share the biggest challenges people have when it comes to time management, how to manage priorities, and tools and habits you can incorporate to help yourself manage your time successfully.
Key Points From This Episode:
For more links, visit getmarlow.com/podcast
Performance excellence in many organizations looks like a continuous process where people understand that coaching, feedback, and checking in through conversations are one of the ways that continuous performance management occurs.
Tim Russell is the head of learning and development at Magic Leap, an augmented reality company with the goal to influence and win the metaverse. They are trying to figure out the best tool to offer solutions that will change the world. This HR pro has extensive experience working with multinational brands including Microsoft, Starbucks, and Nintendo. Tim has a passion for project management, coaching, and leading teams in the area of leadership and development.
In this episode, Tim shares his experience with leadership, and how he made his transition to working in HR and people development. He talks about the commitment to learning and development, what trust means in the workplace and how to develop performance excellence and leadership in the workplace.
Key Points From This Episode:
For more links, visit getmarlow.com/podcast
This subject of how to create a great candidate experience is something that is relevant to every hiring manager today. As shifting work environments change, the introduction of EDI becomes standard across companies and more employees seek benefits outside traditional compensation, hiring managers need to know what it takes to create a great candidate experience.
Kevin Grossman, the President of Talent Board knows a lot about talent acquisition. First started in 2011, the nonprofit company is a research organization that's focused on the elevation and promotion of a quality candidate experience. They bring together benchmarks that highlight accountability, fairness and business impact around the world.
In this episode, Kevin shares trends in talent recruitment, the importance of communication during the hiring process, and why managers need to be in contact with new hires the minute an employee accepts their letter of offer.
Key Points From This Episode:
Talent Board: https://www.thetalentboard.org/
LinkedIn: https://www.linkedin.com/in/kevinwgrossman/
Twitter: https://twitter.com/KevinWGrossman
For more links, visit getmarlow.com/podcast
Multinationals are great organizations to be involved in when it comes to learning the SOPs of your field, however startups offer a unique approach to work culture, SOPs and learning opportunities. Regardless of the level, when it comes to managing people it takes a lot of work, experience and trial and error.
Meet Badia Rebolledo, Chief People Officer at Krispy Kreme Mexico. She has three decades of experience in high level HR roles across a multitude of multinationals including Beiersdorf, Siemens, Nestle and Procter & Gamble along with working in FinTech.
In this episode, Badia shares her experience making the switch from structured multinationals to more integrated startups in FinTech, what the culture is actually like at Krispy Kreme, and the real work it takes to manage over 2000 employees.
Key Points From This Episode:
For more links, visit getmarlow.com/podcast
Coaching has become this really popular, super interesting, ubiquitous term that, because it's used so commonly, almost means nothing. Coaching in a leadership and lifestyle sense is really a partnership where two equals discuss challenges and come up with solutions to these problems. Coaches are there to serve as a guide and create structures for leaders or any clients, to flourish and achieve success in defining and reaching their goals.
No one knows this better than Chelsea Seid, co-founder, and head of coaching at Marlow. Chelsea works with current leaders and coaching clients to help them discover success in their own careers.
In this episode, Chelsea shares what coaching actually means, why coaching is similar to therapy but it takes on more of a mentorship role that offers clients the ability to grow within a strategic space, and what makes her own company unique.
Key Points From This Episode:
Links:
For more links, visit getmarlow.com/podcast
Is it possible to learn what it's really like to work with people when you have employees in the US, France and Portugal? Enter Dashlane - a company focused on providing a simple solution for protecting passwords, personal info and all your data. What makes the company unique is their approach to remote work.
Ciara Lakhani, Chief People Officer at Dashlane, shares how her own experience as a customer with Dashlane landed her the opportunity to work with the organization in their talent acquisition department. She explains what life at Dashlane looks like working with a transatlantic team in a post-pandemic world and why it’s possible to have talent in Europe working for American-based companies.
In this episode, Ciara discusses the challenges and benefits of working with a transatlantic team, having asynchronous schedules, and leading with the principle of employee choice first. You'll hear Ciara share why serving all employees' interests and preferences is worth the small loss of efficiency as an acceptable trade-off because of the employee benefits in the long run.
Key Points From This Episode:
Links:
For more links, visit getmarlow.com/podcast
Many companies are now recognizing that the future of return to work and the culture of organizations are changing in light of the pandemic. Superhuman, a company focused on creating an optimized and tailored email experience, has approached the return to work and inner office culture differently since the pandemic.
Kristen Dean-Hayward, head of people at Superhuman, shares why her experience as an assistant store manager at Home Depot during college opened her eyes to a field where the intersection of business strategy and people's strategy came together. After using the Superhumans service as a customer, Kristen transitioned to actually landing an opportunity with the company itself.
In this episode, Kristen discusses the importance of examining the entire lifecycle of the employee experience, omni-directional feedback, and creating safe spaces. Non-traditional modes of working are becoming commonplace, and Kristen explains why focusing on team-building activities that are flexible help increase employee retention and satisfaction. You'll hear Kristen share why she prefers to use the word virtual over remote - why virtual focuses on a connection between coworkers while remote working implies more isolated working conditions.
Key Points From This Episode:
Links:
For more links, visit getmarlow.com/podcast
Traditional models of scaling businesses focus on quick and rapid growth that overlooks the importance of talent acquisition and retention.
Chris Tobin, Senior Vice President of People at Intercom, shares his philosophy on talent development, the role leadership plays in company growth, and why companies need to adopt a people perspective.
In this episode, Chris discusses the importance of having a vision for growth with a plan to constantly test, progress, and learn. The key to company growth and success is when their values align with the practices that happen in the office.
Listening in, you'll hear Chris share his philosophy for HR, the importance of an engaged workforce, and how Intercom has dealt with massive growth, remote work and company culture amidst the pandemic.
Key Points From This Episode:
Links:
For more links, visit getmarlow.com/podcast
Talent development and HR is facing a new era a year and a half after the global pandemic started. What do experts believe is the future of the working world?
With over 25 years of experience covering a breadth of industries and human resources, Mark Gundacker, current Chief of People Officer at MetroMile shares his thoughts on employee satisfaction and corporate transparency in a post-covid world.
In this episode, Mark discusses the importance of transparency, communication, employee surveys, and the challenges of remote work. While a company may not be at liberty to divulge everything, Mark explains how having mechanisms in place for open and honest communication between leaders and employees was integral to building employee trust and satisfaction.
Listening in, you'll hear Mark identify and break down tools leaders can use to increase leader-employee communication, how remote work models are key to employee retention and recruitment, and why the HR industry must remain adaptable and flexible.
Key Points From This Episode:
Links:
For more links, visit getmarlow.com/podcast
The labor market is changing, especially in the field of venture-backed startups. There are more well-funded companies than there ever were before. While the capital exists, it’s harder for companies to seek qualified individuals to fill the roles especially and these companies begin to scale up and many are hesitant about compensating fairly.
Enter Nolan Church, former CEO, and current cofounder and CEO of Continuum, a company that connects executives with roles in venture-backed startups looking to scale their headcount. Nolan shares how his company helps these startups with things like people strategy, recruiting, strategy, and compensation philosophy.
In this episode, Nolan shares his insights on emerging trends in the labor market post covid-19, how employees are reacting and adjusting to the new realities, and how this impacts companies' abilities to scale and grow.
Nolan has over 10 years of experience in HR and talent recruitment. He explains why companies with the highest talent retainment and success rate are those who understand that the pos covid-19 working world is the new working order. Conversely, there is concern and pushback from founders who prioritize an in-person work environment and are scared of the drawbacks to work culture if there is no longer a requirement to work in person.
Listening in, you'll hear Nolan identify and break down some of the advantages and disadvantages companies are making with transitioning into a remote-first work environment and how to address them. You’ll learn why facilitating to a remote work first strategy is the most effective way to get access to senior and high-value talent, and why this is beneficial to companies looking to scale and scale fast.
Key Points From This Episode:
For more links, visit getmarlow.com/podcast
The COVID 19 pandemic has been the catalyst for considerable changes and upheaval in how businesses are run. As a result, many of us have had to adapt to the world of remote work practically overnight, with hardly any preparation. This is not the case for GitLab, which has been a remote company for over a decade.
In fact, they were so advanced in their structuring of remote work, that countless companies were able to base the remote working protocol off of explicit documents provided by GitLab on how they run their company.
In this episode, we are joined by the Head of Remote for GitLab, Darren Murph, who is the driving force behind these indispensable resources.
Darren has written over 100 000 words on how GitLab runs remotely and holds the Guinness world record for 'most prolific professional blogger'. We meet up with Darren to discuss the recent surge in remote work, how crisis-induced remote work differs from a structured approach, and why he believes it’s here to stay.
Listening in, you'll hear Darren identify and break down some of the mistakes companies are making with remote work and how to address them, as well as plenty of tips and advice for how to facilitate collaboration and communication among employees.
This is an information-packed episode on the future of remote work and why it’s a fantastic opportunity for reinvention!
Key Points From This Episode:
GitLab Handbook
Darren Murph’s README
Kona
Almanac
Leveling Up
For more links, visit getmarlow.com/podcast
Return to work policies are continually in flux in the face of continued uncertainty. No matter what industry you work in, you are likely to look at how big tech is approaching these decisions to see what you can do in your business. Today, Allison Levitsky, Protocol journalist, joins us.
Allison covers workplace issues in big tech and has been at the forefront of reporting on the post-pandemic tech workplace. In this episode, Allison shares insights into how some big tech companies are deciding when to return to work. While it is unlikely that these businesses will never physically reopen, many have been trying different models.
We talk about vaccine mandates, how companies are enforcing them, and what they are likely to do for employees who choose to not get vaccinated. Rounding off, we also talk about other workplace trends that Allison has seen, along with how people generally feel about returning to work. Tune in to hear it all!
Key Points From This Episode:
• Get to know today’s guest, Allison Levitsky, and how she came to cover workplace issues in tech.
• The current decision-making landscape when it comes to return-to-work policies. • How companies are deciding whether or not to return to the office.
• What Allison has seen about the factors that influence decision-making when it comes to returning to work.
• The growing popularity of vaccine mandates and what this means.
• How companies are likely to deal with those who don’t want to get vaccinated. • What companies are probably going to do when it comes to getting proof of vaccination. • Dealing with people’s health data and privacy; what’s happening.
• What a hybrid model at companies is likely to look like.
• The asynchronous trend Allison is currently seeing.
• Companies are starting to realize that if they want to keep their talent, they have to be flexible.
• What Allison has seen about how people feel about returning to work.
Today’s guest is Marc Cenedella, the Founder and CEO of Leet Resumes, as well as the Founder and CEO of Ladders Inc., the community for $100,000+ careers. Marc is a nationally renowned thought leader on careers, career management, and recruiting. He is frequently sought out by national media organizations for his expert commentary on employment and entrepreneurialism, featuring in publications like the New York Times, Wall Street Journal, and Wired, among others. Previously, Marc was a Senior Vice President at HotJobs.com, where he served as lead on its sale to Yahoo for $436 million in 2002. Today’s interview is all about resumes: how to think about your resume, how you can use it to drive your performance in your current role, and how you can start tracking your resume better, even when you aren’t looking for a job, plus a whole lot more! Marc believes that your role is to know your numbers and keep track of them, which is a theme that carries throughout the episode. We hope you enjoy this conversation, which is full of practical advice that you can implement to get your resume fine-tuned and make it work for you in today's post-pandemic world!
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Links Mentioned in Today’s Episode:
Grassroots change requires a lot of trust, and it takes a lot more effort around communication, engagement, and ‘buy-in’ than simply barking out orders! Today’s guest is Jackie Shyman Holt, the Head of Human Resources at 7 For All Mankind. Jackie has more than 20-years’ experience in all aspects of HR, including transformational leadership and change management, organizational design, talent acquisition and retention, diversity and inclusion, and internal and external branding and communications. In this episode, she shares her experience of the last year and a half during the pandemic and the importance of creating both physical and psychological safety for employees. Jackie also emphasizes the value of strong communication in a post-pandemic world and shares her grassroots approach to engagement through employee-led programs, highlighting the importance of executive buy-in for these programs to be successful. We also discuss the role of employee education, reimagining executive structures, and taking a collaborative approach, and Jackie shares some invaluable insights and practical advice for taking a grassroots approach in your organization. Tune in today!
Key Points From This Episode:
Learning and development plays a vital part in the efforts of any business to level up. Today we are joined by Sunita Arora, the Head of Learning and Development at GE Digital. Sunita is a learning and development strategist with over 20 years of experience working with Fortune 500 companies in Silicon Valley startups. She is known for her global leadership development, instructional design, workshop facilitation, project management, communication, and organization development skills. Today she joins us to discuss the importance of understanding your business’s main need in learning and development and ruthlessly prioritizing your focus. Tuning in, you’ll hear how to approach leadership buy-in through demonstrating the impact on the business, the types of programs that Sunita’s designed that have been the most effective, and the different ways to measure the success of a program. Find out what ‘built-in nudges’ are and how they can remind people what they have learned long after they have completed a program. With a wealth of experience, Sunita shares some great advice with us and provides helpful examples of how she has implemented these concepts in her own work, so tune in today!
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