In this episode of The Bootstrapped Operator, I walk through the 9 questions from The Ideal Team Player that every COO should use in hiring. Learn how to uncover humility, hunger, and people smarts — and build a lean, high-performance team.

Inspired by Cal Newport’s Slow Productivity, this episode explores how bootstrapped COOs can get more done — by doing less, better. Justin breaks down: Why hustle culture is killing real execution The 3 core principles of Slow Productivity How to apply them as an operator leading a lean, focused SaaS team Tactical habits: weekly priorities, deep work time, and modeling calm Why sustainable output is the key to long-term growth If you’re a COO trying to build systems, not chaos — this episode is your permission to slow down and focus on what actually matters.

As a bootstrapped SaaS COO, you don’t have time or margin for unspoken tension, unclear expectations, or emotional landmines. This episode breaks down how to lead when conversations get hard — using the framework from Crucial Conversations by Patterson, Grenny, and others. I cover: What makes a conversation “crucial” How to handle performance issues without destroying trust Mediating conflict between departments Giving feedback to the founder without creating friction 4 practical skills to lead with calm, clarity, and accountability If you’re building a team and culture that executes under pressure — this episode’s for you.

In this episode of The Bootstrapped Operator, I break down the Five Management Practices from How to Be a Great Boss by Gino Wickman and René Boer. If you're running a lean SaaS team, micromanagement kills speed, trust, and execution — but no management kills results. These five habits give you a playbook to lead with clarity, consistency, and accountability — without hovering. I’ll walk you through how to set clear expectations, improve communication, create the right meeting rhythm, have real quarterly conversations, and actually recognize your team in a way that drives ownership. Whether you're using EOS or just looking for better management habits, this episode is practical, no-fluff, and ready to apply.

In this episode of The Bootstrapped Operator, Justin breaks down the Five Leadership Practices™ from How to Be a Great Boss by Gino Wickman and René Boer. These practices are essential for COOs running lean, fast-moving teams — especially in bootstrapped SaaS companies. You’ll learn how to: Create clarity instead of chaos Equip your team with the tools (and time) they need Stop micromanaging and truly delegate Make decisions with the greater good in mind And protect your most valuable leadership asset: thinking time Whether you’re building with a small team or scaling your ops engine, these simple but powerful habits will help you lead more effectively and avoid becoming the bottleneck in your company.

In this episode of The Bootstrapped Operator, Justin breaks down the EOS concept of Rocks — the 90-day priorities that keep SaaS teams focused and moving forward. You’ll learn: How to set real Rocks (and avoid fake ones) Why every COO should lead the Rock-setting process How to build discipline and execution across your org without chaos

In this episode of The Bootstrapped Operator, we dig into one of the most important — and overlooked — aspects of building a high-functioning SaaS company: team health. Based on Patrick Lencioni’s powerful framework, we unpack the five dysfunctions that quietly derail even the smartest teams: Absence of trust Fear of conflict Lack of commitment Avoidance of accountability Inattention to results You'll learn how these dysfunctions show up in EOS-based teams, what to look for as an operator, and simple steps you can take this week to rebuild trust, boost accountability, and create real team alignment — even in a lean, bootstrapped org. Whether you’re running on EOS or just leading a growing team, this episode is a must-listen for COOs who care about execution and culture.

The COO’s Discipline Advantage: Showing Up When It’s Hard In this episode, we explore the quiet superpower behind calm, profitable SaaS operations — discipline. Inspired by Discipline Is Destiny by Ryan Holiday, we dive into why discipline—not hustle—is what sets great COOs apart. We connect this idea with Deep Work by Cal Newport and the EOS framework, showing how structure, consistency, and focus become an operator’s edge in high-growth SaaS environments. You'll learn: Why discipline is more powerful than motivation How to protect time for deep, high-leverage work Ways EOS turns discipline into rhythm Common traps COOs fall into — and how to fix them 5 reflection questions to help you lead better this quarter

In this episode, Justin Comstock unpacks one of the most powerful principles from the Entrepreneurial Operating System (EOS): Right People, Right Seats. You'll learn how to apply the GWC framework (Get it, Want it, Capacity), build a real Accountability Chart (not just a fancy org chart), and spot the red flags when someone’s in the wrong role. This episode goes beyond theory — it’s packed with real-life examples, operational insights, and lessons from the trenches of SaaS leadership. Whether you’re a COO, integrator, or founder under $15M ARR, this is for you.

In this episode of The Bootstrapped Operator, I unpack Patrick Lencioni’s powerful “Ideal Team Player” model — a must-know framework for COOs building lean, high-performing SaaS teams. You’ll learn: Why humility, hunger, and people smarts are non-negotiable for your next hire How to spot common team-killers like The Bulldozer or The Skillful Politician Practical ways I apply this as a COO in hiring, coaching, and self-reflection Why this model helps bootstrapped teams do more with less — and with less drama This one's for the operator who knows that the right team is your secret weapon.

In this episode of The Bootstrapped Operator, Justin breaks down how Cal Newport’s concept of Deep Work can transform the way COOs operate inside lean, focused SaaS companies. You’ll learn what Deep Work is, why it matters more in bootstrapped businesses, and how to implement a simple system to get out of reactive chaos and into focused execution. Justin shares how he uses 90-minute "Operator Hours" at BoomCloud to build systems, solve problems, and drive high-leverage outcomes — without adding hours to his week. This episode is built for calm operators who want to lead with clarity, focus, and deliberate execution.

In this episode of The Bootstrapped Operator, Justin Comstock breaks down how to make EOS Rocks actually drive progress — not just sit on a slide deck. Drawing from real COO experience and Cal Newport’s Deep Work principles, this 15-minute solo session explores how focused execution, time-blocking, and ruthless clarity can help operators ship meaningful outcomes every quarter. If you’ve ever set quarterly Rocks and watched them quietly die mid-quarter, this one’s for you.

As an introverted COO, communication didn’t come naturally — but it became essential. In this episode, I share a simple, powerful 3-phase negotiation framework adapted from Chris Voss (Never Split the Difference) that helped one of our CSMs de-escalate a tough customer conversation and rebuild alignment. You’ll learn how to use calm, emotionally intelligent tactics to move from chaos to clarity, whether you're negotiating with customers, managing team tension, or navigating internal conflicts. This isn’t about flashy persuasion — it’s about clear operator communication that actually works.