What if the products your customers return… could be your most profitable growth engine?
In this episode of The Products to Services Podcast, Florian André (P2S) speaks with Boris Romero, Head of Commercial Strategy & Transformation at Philips. Together, they explore how Philips reimagined the economics of product returns — turning a traditional liability into a repeatable source of margin and market differentiation.
You’ll learn:
This is a must-listen for manufacturers navigating the shift to Product-as-a-Service, circular design, or recurring revenue models — and wondering how to make the economics work.
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Connect with our host Boris Romero
Connect with our guest Florian André
Discover more resources on XaaS in manufacturing at p2sconsulting.com
What does it really take to scale product subscriptions?
In this episode of The Products to Services Podcast, Florian André (P2S) talks with Sophia Heinig, Chief of Staff at Circuly, about how their software enables manufacturers and brands to run thousands of subscriptions – not just sell them.
Circuly powers 80,000+ active subscriptions across 17 countries, processing more than €2.5M every month. Sophia shares what it takes behind the scenes:
This conversation goes beyond predictable revenue. It’s about reshaping how customers experience products – and building the backbone that makes subscription models sustainable.
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Connect with our host Florian André
Connect with our guest Sophia Heinig
Discover more resources on XaaS in manufacturing at p2sconsulting.com
What happens when you stop selling cooling equipment and start selling cooling outcomes? In this episode, Florian André (P2S) is joined by Dawie Kriel (Energy Partners) to unpack the Cooling-as-a-Service (CaaS) business model. Together, they explore how Energy Partners uses financing, contracts, and IoT-driven performance guarantees to make CaaS viable—and what this reveals about the broader shift to “as-a-service” in asset-heavy industries.
From recurring revenue streams to service-level agreements, Dawie shares how the CaaS model redefines customer value and creates long-term impact.
Keep the conversation going!
Connect with our host Florian André
Connect with our guest Dawie Kriel
Discover more resources on XaaS in manufacturing at p2sconsulting.com