The biggest blocker to remote success isn’t the tool you picked. It’s the clarity you haven’t written down. Jay sits with culture expert Chris Dyer to unpack how a recession forced him to ditch the office, kill the bottlenecks, and build a remote-first system where people make smart decisions without waiting for the boss. The story starts with hard lessons from a coach-style leadership approach and lands on a repeatable playbook any team can use, on-site or distributed. Chris lays out the mi...