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The Confident Entrepreneur With Jennifer Ann Johnson
Jennifer Ann Johnson
200 episodes
21 hours ago
Your next customer is probably reading your reviews right now—and your response could be what seals the deal. In this episode, we share a practical, human approach to replying to both glowing praise and tough feedback. You’ll learn how to write responses that build trust, turn critics into fans, and turn your review section into your best marketing tool. We’ll cover how to avoid sounding canned in positive replies, how to calmly handle negative reviews with a clear five-step script, and how t...
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Entrepreneurship
Business
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All content for The Confident Entrepreneur With Jennifer Ann Johnson is the property of Jennifer Ann Johnson and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Your next customer is probably reading your reviews right now—and your response could be what seals the deal. In this episode, we share a practical, human approach to replying to both glowing praise and tough feedback. You’ll learn how to write responses that build trust, turn critics into fans, and turn your review section into your best marketing tool. We’ll cover how to avoid sounding canned in positive replies, how to calmly handle negative reviews with a clear five-step script, and how t...
Show more...
Entrepreneurship
Business
Episodes (20/200)
The Confident Entrepreneur With Jennifer Ann Johnson
Reviews That Sell: Turn Feedback Into Growth with Jennifer Ann Johnson
Your next customer is probably reading your reviews right now—and your response could be what seals the deal. In this episode, we share a practical, human approach to replying to both glowing praise and tough feedback. You’ll learn how to write responses that build trust, turn critics into fans, and turn your review section into your best marketing tool. We’ll cover how to avoid sounding canned in positive replies, how to calmly handle negative reviews with a clear five-step script, and how t...
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22 hours ago
8 minutes

The Confident Entrepreneur With Jennifer Ann Johnson
Turning Online Groups into Real-World Friendships With Julie Marvel
Feeling surrounded yet still alone? Julie Marvel, founder of Fabulous Ladies, shares how a weekday lunch evolved into a thriving, vetted Facebook group that fuels real-life friendships. We explore the smart systems behind her community: from when to go private and how to screen members, to the tools that keep engagement high and spam low. Julie also reveals her high-converting event strategy—hosting on her website, not Facebook—and how authenticity builds trust faster than polish. Whether you...
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1 week ago
36 minutes

The Confident Entrepreneur With Jennifer Ann Johnson
Setting Yourself Up For Holiday Success With Jennifer Johnson
Holiday sales don’t have to mean chaos. This episode breaks the season into 8 smart moves—from story-led copy to mobile-first design and social proof that builds real trust. Whether you run a boutique or a growing e-comm brand, you’ll get a practical playbook to boost sales now and beyond the holidays. We cover timing, psychology, and tactical strategies: limited-time bundles, real stock counts, one-tap wallets, and personalized gift guides. You'll also learn how to turn gift-card traffic and...
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2 weeks ago
7 minutes

The Confident Entrepreneur With Jennifer Ann Johnson
The Art of Empathy in Leadership With Sue Ryan
Empathy isn’t fluff; it’s a force multiplier. We sit down with leadership expert Sue Ryan to unpack how empathy, practiced with intention and without judgment, can transform morale, sharpen decisions, and repair trust—especially when the stakes are high. Sue explains why you don’t need the same backstory to meet the same emotion, and how a leader’s job is to honor what people feel while still moving work forward. We get tactical: the five-to-fifteen second pause that diffuses tension, ...
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3 weeks ago
33 minutes

The Confident Entrepreneur With Jennifer Ann Johnson
Living on Purpose: The Power of Being Intentional With Jennifer Ann Johnson
What if one word could reshape your business, your mindset, and your everyday life? In this episode, we’re unpacking the power of being intentional—what it really means to live and lead with purpose, and how small, conscious choices can create big, aligned results. We’ll explore how intentionality brings clarity, boosts productivity, and deepens your sense of fulfillment, both personally and professionally. You’ll walk away with practical strategies to help you define your values, set aligned...
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4 weeks ago
9 minutes

The Confident Entrepreneur With Jennifer Ann Johnson
Back to Business Basics With Theo Etzel
Want a business that lasts longer than the latest trend? In this episode, we sit down with seasoned CEO and board chair Theo Etzel to unpack what truly drives sustainable growth: people-first leadership, ethical compensation, living SOPs, and technology that supports—rather than complicates—the work. Theo shares how prioritizing employees, customers, and partners builds a flywheel of trust, referrals, and retention. We explore culture as your operating system (not just a poster), how to align...
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1 month ago
36 minutes

The Confident Entrepreneur With Jennifer Ann Johnson
Slow Growth, Big Impact: Building a Brand That Lasts with Joe Nugent
Growth doesn’t have to mean burnout or losing your business identity. In this episode, Joe Nugent of Joe the Home Pro shares how building on values like relentless service, clear communication, and rigorous systems helped him scale from side hustle to multi-market brand—without sacrificing quality. We unpack his four pillars—service, ethics, communication, and community—and how they show up in real practices like hiring for fit, fast client response, and simplifying complex topics. Joe dives ...
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1 month ago
41 minutes

The Confident Entrepreneur With Jennifer Ann Johnson
The Business of Giving Back
Growth gets easier when your business stops operating in a vacuum and starts investing in the community it serves. In this episode, I break down how doing good becomes a strategic engine for brand trust, stronger networks, energized teams, and meaningful innovation, without stretching your budget or bandwidth. I walk you through the four pillars of community-driven growth: building a values-based brand, expanding your network through smart partnerships, boosting team morale with purpose, and ...
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1 month ago
10 minutes

The Confident Entrepreneur With Jennifer Ann Johnson
Turning Pressure Into Progress with Cotrenia Hood
What do you do when a competitor opens nearby, or your invoices pile up and cash flow stalls? This week’s guest, Cotrenia Hood, CEO of Steel Bleu, brings clarity to the chaos with a step-by-step plan for scaling sustainably—without losing your sanity. With a background spanning Fortune 500 business development, chamber leadership, and her Women of Steel network, Cotrenia helps founders turn pressure into progress. She walks us through rethinking competition as a learning opportunity, tighteni...
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1 month ago
38 minutes

The Confident Entrepreneur With Jennifer Ann Johnson
The Branding Game Has Changed with Samantha McGinley
Branding has already changed—today’s winners lead with trust, clarity, and a human voice. In this episode, branding coach Samantha McGinley breaks down the shift from logo-first to identity-led brands built for a social-first world. We dive into defining your ideal customer, using psychology in design, and building a brand that’s authentic and intentional. Samantha also reveals common traps—from creating content for yourself instead of your audience to rushing into personal branding—and how t...
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2 months ago
32 minutes

The Confident Entrepreneur With Jennifer Ann Johnson
The Quiet Power of Business Relationships
Relationships aren’t a side quest in business—they’re the main storyline. In this episode, we explore why meaningful connections are the true growth engine behind loyalty, opportunity, and fulfillment. Forget surface-level networking. We’re talking about how to build deep trust through habits like authenticity, consistency, empathy, and mutual benefit. You’ll learn what actually works: active listening that makes people feel seen, thoughtful follow-ups that leave an impression (yes, including...
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2 months ago
11 minutes

The Confident Entrepreneur With Jennifer Ann Johnson
Beyond Growth: The Art of Scaling with Jennifer Ann Johnson
What really happens when a business tries to scale? Whether I'm doubling, tripling, or aiming for 10x growth, I’ve learned that scaling isn’t just about increasing numbers—it’s about transforming how the entire business operates. In this episode, I’m sharing the difference between simple growth and true scaling—where revenue grows faster than costs—and what it really takes to get there. From building a solid foundation and streamlining operations to hiring ahead and protecting company culture...
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2 months ago
10 minutes

The Confident Entrepreneur With Jennifer Ann Johnson
Big Help for Small Businesses with Dorian Zwierewicz
Struggling to grow your business but can’t afford pricey consultants? Discover a powerful, often-overlooked resource: the Small Business Development Center (SBDC) at FGCU. Regional Director Dorian Zwierewicz explains how this taxpayer-funded program offers completely free, expert support for entrepreneurs at every stage. Founded in 1976 to fill a gap for small businesses—who create half of U.S. jobs—the SBDC provides confidential guidance on business planning, funding, marketing, and more. Th...
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2 months ago
32 minutes

The Confident Entrepreneur With Jennifer Ann Johnson
Working ON vs. IN Your Business: Why It Matters - With Jennifer Ann Johnson
Feeling stuck on the entrepreneurial hamster wheel? In this episode, I break down the critical difference between working in your business versus on it—and why this mindset shift is key to breaking through your growth ceiling. Like many passionate business owners, I know what it’s like to wear all the hats—handling every task from client calls to coffee runs. But that level of hands-on hustle eventually becomes a bottleneck. If your business depends entirely on your time and energy, it can on...
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3 months ago
10 minutes

The Confident Entrepreneur With Jennifer Ann Johnson
Breaking the Confidence Killer: Overcoming Imposter Syndrome With Roxi Nicolussi
Ever felt like a fraud despite your achievements? That quiet fear that you’ve fooled everyone into thinking you’re more capable than you are? That’s imposter syndrome—and you’re far from alone. Meet Roxy Nicolussi, founder of the Big Bold Company. Her life shifted with one “accidental bold move”—a misunderstanding in a job interview turned her into a six-figure business owner overnight. More than just a financial leap, it changed how she saw herself. Roxy’s journey highlights how women often ...
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3 months ago
30 minutes

The Confident Entrepreneur With Jennifer Ann Johnson
Your New Networking Mindset Starts Here With Jennifer Ann Johnson
"It’s not what you know, it’s who you know." This timeless truth is more relevant than ever in today’s business world. While your expertise and experience are important, it’s often your relationships that drive growth, opportunity, and confidence. In this episode, I dive into the power of authentic networking—not the surface-level kind, but the meaningful connections that lead to real collaboration, support, and visibility. You’ll learn why networking is more than just collecting contacts—it...
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3 months ago
10 minutes

The Confident Entrepreneur With Jennifer Ann Johnson
From Expert to Author: The Strategic Power of Publishing With April O'Leary
Could authorship be the missing piece in your growth strategy? If you're struggling to stand out or want to showcase your expertise in a powerful way, writing a book might be the business tool you've overlooked. Publishing expert April O'Leary reveals how a book is far more than a personal milestone—it’s a gateway to speaking gigs, media features, and high-value clients. Think of it as “the coffee date” for your brand: a friendly, non-salesy way to build trust and credibility. Worried about t...
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3 months ago
36 minutes

The Confident Entrepreneur With Jennifer Ann Johnson
Unlock Your Potential Through Mentorship With Jennifer Ann Johnson
Why do some entrepreneurs leap ahead while others struggle for years? The answer may be simpler than you think—mentorship. From Mark Zuckerberg and Steve Jobs to Oprah Winfrey and Maya Angelou, many leaders credit mentors for helping them bypass pitfalls, gain fresh perspectives, and unlock opportunities they never knew existed. A great mentor offers more than advice—they share hard-won wisdom, open doors, and believe in your potential before you fully believe in yourself. Finding the right m...
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3 months ago
10 minutes

The Confident Entrepreneur With Jennifer Ann Johnson
The Business Healer: Aligning Your Inner and Outer Success With Kareen Walsh
What if your personal evolution is the key to business success? Meet Kareen Walsh, the "business healer" who helps entrepreneurs grow by aligning inner work with strategy. Kareen invites us to see business not as identity, but as a vehicle to build the life we want. Her EVOLVE method—Evaluate, Visualize, Own, Leverage, Validate, Exit—guides leaders through intentional, sustainable growth rooted in clarity and self-awareness. She also shares advice for navigating comparison, turning envy into ...
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4 months ago
34 minutes

The Confident Entrepreneur With Jennifer Ann Johnson
Legal Landmines: Protecting Your Business with Attorney Chris Roberts
What keeps entrepreneurs up at night? Legal risks. Instead of a defense attorney, we bring you Chris Roberts—a top consumer litigator who files lawsuits against businesses. He shares what actually triggers legal action and how to avoid costly mistakes. From surprising penalties tied to telemarketing laws to real-world stories like helping a client win $225K after being trapped in a predatory loan, Roberts offers insider advice on preventing lawsuits. Learn how to protect your business with sm...
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4 months ago
32 minutes

The Confident Entrepreneur With Jennifer Ann Johnson
Your next customer is probably reading your reviews right now—and your response could be what seals the deal. In this episode, we share a practical, human approach to replying to both glowing praise and tough feedback. You’ll learn how to write responses that build trust, turn critics into fans, and turn your review section into your best marketing tool. We’ll cover how to avoid sounding canned in positive replies, how to calmly handle negative reviews with a clear five-step script, and how t...