Home
Categories
EXPLORE
True Crime
Comedy
Society & Culture
Business
Sports
TV & Film
Technology
About Us
Contact Us
Copyright
© 2024 PodJoint
00:00 / 00:00
Sign in

or

Don't have an account?
Sign up
Forgot password
https://is1-ssl.mzstatic.com/image/thumb/Podcasts221/v4/29/d6/63/29d66384-33d9-29a4-6044-8584fb1fbe5b/mza_11338429908322246216.jpg/600x600bb.jpg
The CRM Success Show
Hiring Hero Khero & Data "Maz" Dave
33 episodes
1 week ago
Featured: Ian Hopper Ian is an Executive Director with 15 years’ experience in transformation, operations, and strategic growth across charities, NGOs, and the public sector. He specialises in modernising operating models, embedding digital innovation, and ensuring financial sustainability. Ian has led complex transformations in workforce planning, governance, and digital strategy. Known for building high-performing teams and strategic partnerships, he thrives in roles requiring both stra...
Show more...
Technology
Education,
Business,
Management
RSS
All content for The CRM Success Show is the property of Hiring Hero Khero & Data "Maz" Dave and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Featured: Ian Hopper Ian is an Executive Director with 15 years’ experience in transformation, operations, and strategic growth across charities, NGOs, and the public sector. He specialises in modernising operating models, embedding digital innovation, and ensuring financial sustainability. Ian has led complex transformations in workforce planning, governance, and digital strategy. Known for building high-performing teams and strategic partnerships, he thrives in roles requiring both stra...
Show more...
Technology
Education,
Business,
Management
Episodes (20/33)
The CRM Success Show
#29 Ian Hopper - Royal College of Pathologists: Why The Public Sector Requires More Skin in the Game
Featured: Ian Hopper Ian is an Executive Director with 15 years’ experience in transformation, operations, and strategic growth across charities, NGOs, and the public sector. He specialises in modernising operating models, embedding digital innovation, and ensuring financial sustainability. Ian has led complex transformations in workforce planning, governance, and digital strategy. Known for building high-performing teams and strategic partnerships, he thrives in roles requiring both stra...
Show more...
1 week ago
1 hour 8 minutes

The CRM Success Show
#28 Onttu Lindeman - Members 1st Federal Credit Union: Planning Large-Scale Salesforce Implementations
Featured: Onttu Lindeman As a Salesforce leader, Onttu helps organizations avoid the most common pitfalls that drain value and increase costs. He is passionate about ensuring that strategy, licensing, governance, and adoption are aligned so Salesforce becomes a growth engine rather than a burden. Currently, Onttu holds 13x Salesforce Certifications and Product Certifications. Onttu's career has seen him work across: Aviation, Motor Vehicle Manufacturing, Real Estate and Credit Unions. H...
Show more...
3 weeks ago
1 hour 5 minutes

The CRM Success Show
#27 Rob Lajeunesse - Angi: Einstein, AI & Service Cloud Voice
Featured: Rob Lajeunesse As Senior Director of Product Management at Angi, Rob leads a team of Product Managers to deliver transformative technology solutions for Sales and Care, including Salesforce (Service Cloud, Sales Cloud), Medallia, Playvox, and SMS platforms. His focus is on driving user-centric products that enhance homeowner and pro experiences while optimizing operational efficiency through AI and CRM innovations. His team has successfully executed four major Salesforce mi...
Show more...
1 month ago
1 hour 7 minutes

The CRM Success Show
#26 Pranav Lal - Gusto: How to Rebuild Team Morale After Burnout
Episode: #26 Get to know your Guest. Featured: Pranav Lal Pranav is an experienced technology leader with a passion for building world-class business technologies and high-performing teams. Currently, Pranav is Head of Business Technology - Enterprise Systems at Gusto which serves more than 400,000 businesses nationwide. Skilled in developing and executing scalable architecture strategies that accelerate revenue growth, enhance operational efficiency, and align with business goals. He ...
Show more...
1 month ago
1 hour 7 minutes

The CRM Success Show
#25 Jon Beller: First United Bank - Partner Selection & Lean Six Sigma
Featured: Jon Beller Jon is a big-picture strategist, down-to-earth, with a track record of guiding teams from vision to impact through bold collaboration and relentless curiosity. His approach empowers individuals and teams to solve complex problems, bridge strategy to execution and grow through diverse perspectives, tailored tools and adaptive approaches. Jon's expertise covers: • Business & Experience Transformation • Journey Ownership & Evolution • Design Thinking, ...
Show more...
2 months ago
1 hour 8 minutes

The CRM Success Show
The CRM Success Show - Season 3 Recap
In this mini-episode, co-hosts David Masri & Khero Witey reflect on Season 3, what they enjoyed and what is to follow for Season 4. Talking with the people who own the largest and most complex CRM systems. https://www.crmsuccess.show/ Your Host on LinkedIn: Maz: https://www.linkedin.com/in/davidmasri/ Khero: https://www.linkedin.com/in/kherothetxrecruiter/ Talking with the people who own the largest and most complex CRM systems. https://www.crmsuccess.show/ Your Host on LinkedIn: ...
Show more...
2 months ago
7 minutes

The CRM Success Show
#24 Ethan Lippman : Alkami Technology - Productizing Rev Ops
Featured: Ethan Lippman 🤖 Ethan Lippman leads Revenue Operations at Alkami Technology, a fast-growing cloud platform powering digital banking for financial institutions across the U.S. In this critical role, he oversees the alignment of Rev, Ops, Sales, Product, and Marketing—ensuring cohesiveness between go-to-market strategy and operational execution. With a wide-ranging background including account management, product marketing, competitive intelligence, and operations, Ethan brings a h...
Show more...
3 months ago
1 hour 4 minutes

The CRM Success Show
#23 Maxwell Mozes : Walmart - Rev Ops at Walmart
Featured: Maxwell Mozes Maxwell has expertise is in building and growing large-scale B2B organizations from inception to 9, 10, and 11 digits in revenue. At Walmart Business, the B2B division of Walmart, he is the Director and Head of Revenue Operations. In this role he owns: 1) Customer Success & Onboarding, 2) Sales Operations, 3) GTM Strategy, Planning & Enablement, and 4) Sales Performance, BI, & Systems At Amazon, Max ran global sales operations for Amazon Business, the...
Show more...
3 months ago
1 hour 11 minutes

The CRM Success Show
#22 Jason Belote: Vari - Salesforce in B2B & B2C Environment
Get to know your Guest. Featured: Jason Belote Jason is Vice President of Technology at Vari, a rapidly growing office furniture and workspace innovation firm serving 98% of Fortune 500 companies. Toolkit includes leading platforms such as Salesforce, SAP S/4HANA, Boomi, Microsoft Data and Business Intelligence tools, etc. He has over 20 years of experience in building and leading high-performing technology teams, initially in the Seibel CRM space before switching to Salesforce in 2006, j...
Show more...
3 months ago
59 minutes

The CRM Success Show
#21 Chris Pearson: Jostens - Hiring and developing Talent in the Salesforce Ecosystem
Featured: Chris Pearson Chris is Director of Salesforce Development at Jostens, responsible for delivering innovative and scalable solutions for 2k worldwide users across Sales, Service, Marketing and Revenue Clouds. He has over 15 years of experience in business application development, management, and integration, with a focus on CRM and QTC systems. Currently leads a team of Salesforce professionals who work collaboratively to ensure the platform meets the needs of multiple divisions wit...
Show more...
4 months ago
1 hour 11 minutes

The CRM Success Show
#20 Hans Tiefenthaler: Access TeleCare - Moving In house - First 90 days
Featured: Hans Tiefenthaler Hans is the Director of Salesforce & CRM Platforms Access TeleCare Hans has over 15 years of hands-on experience within the Salesforce ecosystem and a proven track record of delivering transformative business solutions, serving as project lead for over 250 implementations and solution architect for over 50 tech stack and business process overhauls. His expertise includes solution design and planning, stakeholder engagement and alignment, agile methodol...
Show more...
4 months ago
1 hour 1 minute

The CRM Success Show
#19 Niraj Jain: Mercedes Benz - Implementing Salesforce on an Enterprise Level
Featured: Niraj Jain Niraj has over 2 decades of experience working with global teams to deliver client success stories has given Niraj a unique perspective on the interlock between technology and business strategies. He is proud of his ability to transcend between strategy and execution, as they go hand in hand. Career accomplishments include leading & delivering large-scale, global projects that transform, improving business processes, and mentoring others. N...
Show more...
5 months ago
1 hour 9 minutes

The CRM Success Show
#18 Chris Neudecker: BHG Financial - Lending in Healthcare and decommissioning Business units from Salesforce
Featured: Chris Neudecker Chris is Sr. Director of Engineering at BHG Financial With over 15 years in the Salesforce ecosystem Chris is known for his experience across enterprise system management and enterprise architecture. He has led multi-million dollar budget management and product/project delivery. Chris has built Salesforce applications for industries across: Legal, Insurance (P+C), Finance (Banking & Wealth Management), and Mortgages. Talking with the people ...
Show more...
5 months ago
59 minutes

The CRM Success Show
#17 Dave Swidan: Veracyte - Comparing SAP Projects to Salesforce Projects
Featured: Dave Swidan Dave is Senior Director, of Salesforce Engineering at Veracyte, Inc. A Senior Information Technology Leader with a demonstrated history of working in the high tech and Healthcare industry successfully managing large and small Projects/Programs supporting supply chain, sales, pricing, marketing, PLM, service and field service. Highly skilled Salesforce.com Administrator and Architect with experience in flow, process builder and integration on Sales, Service and Field ...
Show more...
6 months ago
57 minutes

The CRM Success Show
The CRM Success Show - Season 2 Recap
In this mini-episode, co-hosts David Masri & Khero Witey reflect on Season 1, what they enjoyed in Season2 and what is to follow for Season 3 and beyond. Talking with the people who own the largest and most complex CRM systems. https://www.crmsuccess.show/ Your Host on LinkedIn: Maz: https://www.linkedin.com/in/davidmasri/ Khero: https://www.linkedin.com/in/kherothetxrecruiter/
Show more...
6 months ago
6 minutes

The CRM Success Show
#16 Andy Wirtner: PlainsCapital Bank - Service Cloud Voice\AWS Contact Center
Featured: Andy Wirtner, SVP Director, Banking Solutions PlainsCapital Bank. Andy is SVP Director, Banking Solutions at PlainsCapital Bank & has spent almost 14 years with the bank working his way up from Credit Analyst back in 2011. Andy’s team of 4 supports a Salesforce org of around 775 users, spanning Sales, Service, and some Marketing Cloud. The team is turning the Salesforce platform into the bank’s go-to system for digital transformation. Talking with the people who own the ...
Show more...
7 months ago
59 minutes

The CRM Success Show
#15 Melanie Dixon: Ochsner Health - Implementing Salesforce Health Cloud
Featured: Melanie Holmes Dixon Melanie is currently Director, Enterprise Applications, Salesforce and RPA Sutter Health. Prior, she was Director, Technology Platforms & Automation for Ochsner Health managing a seven-figure budget and a portfolio of strategic technology projects including: Salesforce, ServiceNow, SharePoint, and UiPath. A notable highlight from Melanie's career includes: Developing growth strategy for Salesforce, ServiceNow, SharePoint, and UiPath development teams ...
Show more...
7 months ago
1 hour 2 minutes

The CRM Success Show
#14 Phil Ryan: Flexo Concepts - All in on Salesforce and Continuous Improvement
Featured - Phil Ryan Phil is VP of Operations and Technology for Flexo Concepts, innovators of TruPoint Polymer Doctor Blades for printing, coating, & surface cleaning applications. Phil has the unique privilege and pleasure of working closely with every member of the team to design, build, test and deploy over 75 apps and interfaces tailored to the needs of our business, and to have worked on over 300 automations that are responsible for maintaining data integrity, reducing clicks, tra...
Show more...
8 months ago
1 hour 3 minutes

The CRM Success Show
#13 Nilam Patel & Andy Vays : Rent.com - Service Cloud and Case Management
Featured - Nilam Patel & Andy Vays Nilam Patel For the past 12 years, Nilam has been fully immersed in the Salesforce ecosystem, embracing its capabilities to drive transformation and innovation. As Sr. Manager, Engineering and tech enthusiast, she specializes in turning complex challenges into streamlined, process-driven solutions. With a proven track record of delivering large-scale, cross-functional technical solutions from inception to implementation, thriving on driving meaningf...
Show more...
8 months ago
1 hour 2 minutes

The CRM Success Show
#12 Abi Claus: Camping World - Getting the Requirements Right
Episode: #12 Get to know your Guest. Featured - Abi Claus Abi Claus is a passionate Salesforce leader and tech enthusiast who thrives on transforming complex challenges into streamlined, efficient solutions. With a proven history of delivering large, multi-discipline technical solutions from initiation through implementation, her journey in the Salesforce ecosystem has been about more than just implementing technology—it's been about empowering teams, optimizing processes, and driving mea...
Show more...
9 months ago
57 minutes

The CRM Success Show
Featured: Ian Hopper Ian is an Executive Director with 15 years’ experience in transformation, operations, and strategic growth across charities, NGOs, and the public sector. He specialises in modernising operating models, embedding digital innovation, and ensuring financial sustainability. Ian has led complex transformations in workforce planning, governance, and digital strategy. Known for building high-performing teams and strategic partnerships, he thrives in roles requiring both stra...