In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews United States based accountant Jay Malik, who specialises in working with dentists. They discuss the evolution of Jay's practice, the challenges faced by dentists today, including the impact of Dental Service Organizations (DSOs), profitability, and overhead in dental practices.They also explore the changing landscape of dental education, patient expectations, and the influence of social media on the profession.The conversation highlights the importance of financial management and the need for dentists to focus on wealth creation rather than distractions that can lead to financial strain.What you will learn:[01:20] Introduction[03:12] Jay Malik's Journey into Dental Accounting[06:37] Challenges Facing Dentists Today[09:36] The Impact of DSOs on Dental Practices[13:07] The Changing Landscape of Dental Practice Ownership[16:49] The Ethical Dilemmas in Dentistry[19:43] The Influence of Insurance on Patient Expectations[22:20] The Future of DSOs and Dental Practices[26:04] Corporate Influence on Dental Practices[27:56] Single vs. Multiple Dental Practices[30:26] Partnerships and Equity in Dental Practices[33:02] The Impact of Personal Relationships on Dentistry[35:06] Financial Stress and Lifestyle Expectations[37:16] Consumerism and Financial Decisions in Dentistry[40:23] The Role of Social Media in Dentistry[44:34] Conclusion and Resources for DentistsTakeaways Jay Malik focuses exclusively on dentists, a niche that has proven beneficial. The profitability of dental practices has decreased due to various market changes. Many dentists are burdened with high student debt and financial pressures. DSOs are changing the landscape of dental practices, often negatively impacting profitability. Dentists often lack financial education, leading to poor financial decisions. Social media influences patient expectations and perceptions of dentistry. The divorce rate among dentists is notably high, often due to financial stress. Dentists are often targeted by shady sales practices due to their higher income. Effective financial management is crucial for long-term success in dentistry. Dentists should focus on building wealth rather than chasing quick financial gains.Sound Bites "Riches are in niches." "Dentistry is a grudge buy." "95% of US dentists overpay in tax."

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Dr Tom Larkin, a dentist from Lexington Kentucky, who discusses the evolution of dentistry from a reactive model to a preventive model.

They explore the importance of holistic approaches, patient education, and the need for dentists to build strong relationships with their patients.

Tom shares insights on the economic aspects of dental practices, the role of technology, and the future trends in dentistry, emphasising the need for change in dental education and practice management.

What you will learn:[01:20] Introduction to the Changing Landscape of Dentistry[02:49] The Shift from Reactive to Preventive Dentistry[05:27] The Role of Policy and Prevention in Dentistry[08:13] The Demand for Holistic Health Solutions[10:45] Understanding the Barriers in Dentistry[12:09] The Importance of Patient Education and Relationships[13:42] Key Health Issues: Gum Disease and Sleep[16:18] The Impact of AI and Technology in Dentistry[18:49] The Future of Dental Practices and Relationships[21:17] The Importance of Continuous Learning in Dentistry[25:26] Understanding Patient Retention and Value[27:12] The Importance of Patient Education[30:16] Integrating Advanced Technologies in Dentistry[33:08] The Future of Dental Implants[37:11] The Connection Between Oral Health and Overall Health[41:47] The Need for Systemic Change in Dentistry
Takeaways Preventive care is essential for a healthier future. Patients are increasingly becoming more knowledgeable about their health. Building relationships with patients enhances care. Holistic approaches in dentistry can improve health outcomes. Education is crucial for both patients and dentists. Salivary testing can provide valuable health insights. The dental industry is facing economic challenges. Technology can enhance patient care and practice efficiency. Understanding patient retention is key to practice success. Change in dental education is necessary for future growth.
Sound Bites "he healthcare system is broken." "Patients know more than you think." "Patients want to be listened to."

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Dr Max Ganhewa, a dentist and also the co-founder of Co-Treat, a platform designed to help dentists improve patient care through technology.They discuss the importance of effective communication in dentistry, the role of technology in enhancing patient engagement, and the significant opportunities presented by aligners in dental treatment.Max shares insights on practice management, the future of dentistry, and how Co-Treat empowers both patients and dental professionals to achieve better health outcomes.What you will learn:[01:20] Introduction to Co-Treat and Max Ganhewa[05:29] Transitioning from Dentistry to Technology[10:05] The Role of Technology in Patient Communication[14:43] Understanding Patient Engagement with Technology[18:47] The Importance of Orthodontics and Aligners[23:02] Max's Journey with Co-Treat and Its Impact[24:06] Building a Sustainable Dental Practice[25:35] Understanding Dentist Pressures and Patient Demands[27:17] The Art of Diagnosis and Treatment Planning[29:13] Navigating Patient Communication and Financial Discussions[31:43] Future Trends in Dentistry[34:30] Leveraging Technology for Patient Care[36:14] Empowering Dental Teams for Better Outcomes[39:00] The Competitive Edge of Small PracticesTakeaways Technology can support dentists but human interaction is crucial. Patients engage more with visual data than written advice. 63% of patients may benefit from aligner treatments. Effective communication is key to patient trust and treatment acceptance. The dental industry is shifting towards preventive care rather than just treatment. Aligners are not just cosmetic; they improve overall dental health. Practice management systems can enhance efficiency and patient care. Small practices can leverage technology for competitive advantage. Patient education is essential for treatment acceptance. The future of dentistry will focus on minimally invasive and naesthetic treatments.Sound Bites "A picture's worth a thousand words." "Empower the patient in a controlled way." "The diagnosis shouldn't be subjective or multiple."

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Dr. Geoffrey Hall, an experienced orthodontist and educator. They discuss Dr. Hall's journey from general dentistry to orthodontics, the importance of education in the dental field, and the evolution of aligners.The conversation highlights the challenges faced by dentists, the significance of effective communication with patients, and the potential for orthodontics to enhance general dental practice.Dr. Hall shares insights on treatment planning, the role of aligners, and the future of orthodontics, emphasising the need for dentists to adapt and embrace new technologies.What you will learn:[01:20] Introduction to the Journey[04:03] From Dentistry to Orthodontics[06:45] Finding Passion in Education[09:15] The Evolution of Orthodontics[11:54] The Role of Educators in Dentistry[14:43] Aligners: A Game Changer in Orthodontics[17:06] Challenges and Myths in Orthodontic Practice[19:42] The Future of Orthodontics and Education[27:12] The Value of Aligners in Dentistry[28:19] Long-Term Patient Relationships and Cosmetic Dentistry[28:56] The Untapped Market of Relapse Orthodontics[29:52] Innovations in Aligner Design[32:23] The Importance of Attachment Placement[33:17] The Role of Education in Orthodontics[34:33] CAPS: A New Approach to Aligner Training[37:25] The Benefits of Orthodontics for Overall Health[39:34] Enhancing Clinical Confidence in Dentists[40:48] The Satisfaction of Transforming Smiles[45:20] The Importance of Scheduling in Dental PracticesTakeaways Dr. Hall never wanted to be a dentist, reflecting a common sentiment among dental professionals. He experienced significant dissatisfaction with general dentistry before finding his passion in orthodontics. Education plays a crucial role in improving dental practices and patient outcomes. Many dentists are misled by marketing from supply companies, leading to misconceptions in orthodontics. Aligners have become a significant part of orthodontics, with a growing market. Effective communication with patients is essential for successful treatment outcomes. There is a substantial market for relapse orthodontics that general dentists can tap into. Dentists often underestimate the importance of proper scheduling in their practices. Statistics can be manipulated to support various claims in dentistry, highlighting the need for critical thinking. The future of orthodontics lies in adapting to new technologies and treatment planning services.Sound Bites I never wanted to be a dentist." "Life's too short. Do what you love." "Aligners are the fastest growing market."

In this episode of the Ultimate Dental Podcast, Dr. David Moffet speaks with Dr. Mark Hassed about the importance of support groups in dentistry, building a successful practice, financial management, and the critical role of communication in case acceptance.They discuss strategies for maximizing practice efficiency and the significance of continuous learning and adaptation in the dental field. Mark shares his experiences and insights on how dentists can improve and grow their practices and better serve their patients.See Dr Mark Hassed and Dr David Moffet LIVE in Melbourne AustraliaOne-Day MasterclassSaturday 16 May 2026www.therelaxeddentist.com/seminars/melbourne-16-mayWhat you will learn:[01:20] The Genesis of a Supportive Dental Community[07:28] Building a Successful Dental Practice from Scratch[10:32] Retirement: Timing and Financial Wisdom[17:10] Mastering Case Acceptance and Communication Skills[24:09] The Importance of Accountability in Learning[25:20] Transformative Stories in Dentistry[27:16] Understanding Patient Needs and Presenting Options[28:50] Diagnosing Without Prejudice[30:32] Efficiency in Dental Practices[35:21] Maximizing Practice Efficiency[45:18] Courses and Resources for DentistsTakeaways Developing a support group is crucial for career growth. Every young dentist should seek like-minded peers. Financial planning is essential for a successful retirement. Communication skills are key to patient acceptance of treatment. Efficiency in practice can significantly increase income. Diagnosing without considering a patient's financial situation is vital. Continuous learning is necessary for professional development. Setting up a practice with the right resources is important. Dentists should focus on treatment, not administrative tasks. Implementing a few key strategies can lead to significant improvements.

In this episode of the Ultimate Dental Podcast, Dr. David Moffet speaks with Dr. Erin Elliott about her journey in dentistry, her focus on sleep apnoea, and the importance of raising awareness about sleep disorders.They discuss the challenges of diagnosing and treating sleep apnoea, the role of hormones, and the financial implications to society of untreated sleep disorders.Dr. Elliott shares her insights on marketing sleep dentistry and the importance of patient education in addressing these issues.What you will learn:[01:20] Introduction and Background[06:20] Growth and Community Changes in Post Falls[08:24] The Importance of Sleep Apnoea Awareness[11:52] Understanding Sleep Disorders[16:18] Patient Engagement and Education[18:54] Marketing Sleep Dentistry[22:40] Patient Attitudes Towards Health[22:51] Understanding Sleep Apnoea Symptoms[27:10] Real-Life Patient Transformations[27:40] The Importance of Awareness and Education[28:54] Multifactorial Nature of Sleep Apnoea[30:32] Natural Remedies vs. Medical Solutions[31:38] Gender Differences in Sleep Apnoea[34:29] The Economic Impact of Sleep Disorders[36:31] Commitment to Treatment and Long-Term Care[39:12] Early Intervention in Paediatric Sleep Health[40:10] Courses and Community EngagementTakeaways Dr. Erin Elliott has a special focus on sleep apnoea in her dental practice. Awareness of sleep disorders is crucial for patient health. Sleep apnoea can affect anyone, regardless of age or gender. Marketing for sleep dentistry can set practices apart. Hormonal changes in women can increase the risk of sleep apnoea. Untreated sleep apnoea leads to higher healthcare costs. Oral appliances can be an effective treatment for sleep apnoea. Patient education is key in addressing sleep disorders. Sleep studies are essential for accurate diagnosis. There is a growing need for dental professionals to address sleep health.Sound Bites "Sleep apnoea is multifactorial." "Oxygen is the most natural drug for sleep." "You have to own the problem."

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Jack Daly, a seasoned sales expert, who shares his insights on the importance of sales and customer service in

business.

They discuss the significance of building trust, the value of handwritten thankyou notes, and the necessity of having playbook for success. Jack emphasises the role of practice in sales techniques and the need for personalised communication to enhance customer engagement.

The conversation also touches on financial awareness in dentistry and the importance of lifelong learning and coaching for continuous improvement.

What you will learn:

[01:20] Introduction and Background

[04:21] The Journey of Selling and Business Growth

[07:53] Early Experiences in Sales

[09:55] The Joy of Selling

[11:45] Building Trust in Sales

[18:35] The Power of Handwritten Notes

[23:41] Personalised Customer Engagement

[27:26] The Financial Reality of Dentists

[30:18] The Importance of Practice in Business

[32:56] The Need for Playbooks in Business

[34:44] Learning from Sports: The Role of Practice

[37:34] The Value of Lifelong Learning

[39:53] The Power of Coaching and Mentorship

[42:17] Creating a Successful Business Framework

[44:33] The Impact of Playbooks on Success

[47:00] The Importance of Best Practices in Dentistry

Takeaways

 Sales is about building trust and relationships.

 Handwritten notes can significantly enhance customer

engagement.

 Practicing sales techniques is essential for success.

 A playbook can streamline business processes and improve outcomes.

 Personalised communication increases customer satisfaction.

 Financial awareness is crucial for long-term success in dentistry.

 Coaching can provide shortcuts to success in any field.

 Lifelong learning is key to staying relevant in business.

 Adaptability in communication is important for connecting with clients.

 Creating a positive customer experience is vital for business

growth.

Sound Bites

 "Adaptability in communication is important."

 "A playbook can streamline business processes."

 "Coaching can provide shortcuts to success."

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Lois Banta, a prominent figure in dental consulting and coaching. They discuss Lois's journey in dentistry, the importance of effective communication in patient care, and the evolving role of AI in dental practices.Lois shares insights on how to enhance patient experience and retention through better team dynamics and communication strategies. The conversation also touches on the future of dentistry, emphasising collaboration and the integration of technology while maintaining the human touch in patient interactions.What you will learn:[01:20] Introduction and Background[03:29] Lois Banta's Journey in Dentistry[08:20] The Importance of Communication in Dentistry[13:23] Patient Experience and Team Dynamics[21:22] Navigating the Dental Industry Challenges[27:03] The Future of Dental Practices and Collaboration[33:55] The Birth of Collaboracon[36:06] Collaborative Coaching and Membership Plans[38:18] The Importance of Communication in Dentistry[41:01] Building Team Cohesion[43:08] Overcoming Industry Challenges[46:29] The Role of AI in Dentistry[51:06] The Future of Dentistry and Human ConnectionTakeaways Lois Banta's journey in dentistry began with a happy accident of consulting. Effective communication is crucial for patient retention and satisfaction. Patients often leave practices due to poor team dynamics and communication. AI can enhance diagnostic capabilities but cannot replace human interaction. Building a strong team culture is essential for a successful dental practice. Listening to patients's needs is more important than presuming their objections are financial. The future of dentistry lies in collaboration and integrating technology with personal care. Dentists must adapt to changes in the industry, including the rise of AI. Successful practices focus on both systems and communication skills. Continuous learning and adapting are key to thriving in the dental field.Sound Bites "It's about relationships." "AI can't replace that." "You can't rely on AI 100%."

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Gary Takacs, a pioneer in dental podcasting. They discuss various topics including the unique time zone of Arizona, the introduction of teeth whitening in China, the evolution of dental podcasting, and the importance of consistency in content creation. Gary shares his experiences in dentistry, the impact of oral cancer screening, and the significance of teamwork in dental practices.

The conversation highlights the life-changing potential of dentistry and the value of mentorship in the profession. In this interview, Gary and David discuss the journey of building a successful dental practice, navigating partnerships, and the importance of work-life balance. They share insights on financial growth, team dynamics, and the behavioural aspects of dentistry, emphasising the need for effective coaching and setting realistic expectations with patients.

The discussion highlights the challenges faced by dentists in achieving financial security and the importance of creating a sustainable practice model that allows for personal fulfillment and professional success.

What you will learn:

[01:20] Introduction to the Pod Father

[07:22] Whitening Teeth in China

[10:19] The Evolution of Dental Podcasting

[13:13] The Impact of Consistency in Podcasting

[16:22] Remembering Influential Figures in Dentistry

[19:23] The Life-Changing Impact of Dentistry

[22:16] Oral Cancer Screening and Its Importance

[25:16] The Journey of a Dental Coach

[28:18] Building Successful Partnerships in Dentistry

[30:11] The Value of Team Synergy in Dental Practices

[34:20] Building a Thriving Dental Practice

[35:22] Navigating Partnerships and Exit Strategies

[36:13] Financial Growth and Practice Philosophy

[38:13] Work-Life Balance in Dentistry[41:28] The Importance of Team Dynamics

[44:25] Personal Motivation for Work-Life Balance

[46:22] The Tragedy of Financial Insecurity in Dentistry

[49:33] Creating a Sustainable Practice Model

[52:34] The Behavioural Side of Dentistry

[55:30] Setting Expectations with Patients

[58:21] The Role of Coaching in Dentistry

Takeaways

 Gary Takacs is known as the "Pod Father" of dental podcasting.

 Teeth whitening has a significant market in China due to tea and smoking.

 Podcasting has evolved significantly since 2011, making it more accessible.

 Consistency in podcasting is crucial for building an audience.

 Dentistry has the power to change lives through clinical and behavioural means.

 Oral cancer screening is essential and can save lives.

 Gary has lectured extensively, sharing knowledge with dentists worldwide.

 Successful partnerships in dentistry require mutual respect and clear communication.

 Team synergy is vital for a successful dental practice.

 We grew that practice 13x over that time period.

 You can't learn these lessons academically.

 You can have a world-class practice and an effective work- life balance.

 Investing in your team is crucial for success.

 You deserve to retire with dignity.

 Dentistry is a people game, not just clinical.

 Setting expectations with patients is vital.

 You can achieve great success with the right coaching.

Sound Bites

 "The honour is all mine."

 "We haven't missed an episode."

 "I wanted to own a practice."

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Dr Anikó Ball, a dental professional who transitioned from practicing dentistry to focusing on ergonomics and posture in the dental field. Anikó shares her personal journey of dealing with chronic pain as a dentist and how she discovered the Alexander Technique, which emphasises the importance of body mechanics and posture.The conversation delves into the significance of educating dental professionals about ergonomics to prevent injuries, the role of dental tools in maintaining proper posture, and the challenges faced in dental education regarding these topics.Anikó emphasises the need for a cultural shift in how dentists approach their physical health and the importance of team training in creating a supportive work environment.What you will learn:[01:20] Introduction to the Ultimate Dental Podcast[03:49] Anikó Ball's Journey in Dentistry[06:31] The Importance of Posture in Dentistry[08:51] Understanding the Alexander Technique[11:29] Cumulative Trauma and Its Effects[14:14] Changing Habits for Better Posture[16:26] Educating Future Dentists[19:03] The Need for Systemic Change in Dental Education[23:22] Understanding Posture and Its Impact[32:14] Ergonomics in Dental Practices[42:26] Promoting Health in DentistryTakeaways Dentistry can be physically taxing on the body. Chronic pain in dentists often goes unaddressed until it's severe. The Alexander Technique offers valuable insights into body mechanics. Proper posture is crucial for long-term dental practice. Cumulative trauma can lead to significant health issues over time. Education on ergonomics is lacking in dental training programs. Dental tools can impact posture and should be used correctly. Team training in ergonomics can enhance workplace health. Awareness of harmful postural habits is essential for prevention. Dentists need to prioritise their physical health to sustain their careers.

Sound Bites

 "I need to save the profession."

 "By the time we feel the pain, we're damaged."

 "We need to break harmful postural habits."

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Shawn Peers, a consultant with a background in law and business. They discuss the importance of understanding the business side of dentistry, effective scheduling, patient management, and the significance of building relationships with patients.The conversation also touches on the role of data in making informed decisions and the evolving landscape of dental marketing.Shawn emphasises the need for dentists to think like CEOs and to prioritise customer service to retain patients.What you will learn:[01:20] Introduction and Background of Shawn Peers[04:03] Transitioning from Law to Dentistry Coaching[06:42] The Importance of Business Education in Dentistry[09:24] Effective Scheduling and Practice Management[12:00] Communication and Patient Engagement[14:49] Handling Practice Transitions and Retirements[28:52] The Impact of Patient Loyalty[30:06] Data-Driven Decision Making in Dentistry[32:15] The Importance of Accountability[34:22] Understanding Patient Referrals[37:02] Adapting to Changing Marketing Strategies[39:11] The Role of Customer Service in Dentistry[43:20] Building Relationships with Patients[44:17] Creating a Positive Practice Culture[46:54] The Power of Patient EngagementTakeaways Understanding the business side of dentistry is crucial. Dentists often lack coaching in business management. Effective scheduling can enhance productivity in dental practices. Communication with patients is key to building trust. Data analysis helps in making informed business decisions. Marketing strategies must evolve with changing demographics. Building relationships with patients leads to loyalty. Transitioning practices requires careful management of patient relationships. Dentists should be proactive in their practice management. Customer service is a differentiator in the dental industry.

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Dr. Lincoln Harris, the owner of RIPE Global, a dental online education and training organisation. They discuss Lincoln's journey from a country dentist in rural Queensland to a becoming leader in dental education, emphasising the importance of multidisciplinary training and the evolution of RIPE Global.Lincoln shares insights on the challenges faced in the dental industry, the need for effective training methods, and the significance of setting clear expectations for dental associates.The conversation also touches on the importance of building a resilient practice and adapting to changes in the dental landscape, particularly in light of recent global events.What you will learn:[01:20] Introduction and Background[04:17] The Birth of Ripe Global[08:29] Challenges and Lessons Learned[13:31] The Importance of Implementation in Dentistry[16:58] Understanding the Training Gap[20:17] The Role of Dental Schools[24:48] Productivity in Dental Practices[26:03] Financial Challenges for Dentists[27:44] Productivity and Expectations of Associates[31:14] Training and Skill Development for Dentists[34:28] Overcoming Psychological Barriers in Dentistry[38:48] Building a Resilient Dental Practice[42:10] Navigating Associate Retention and CompetitionTakeaways Multidisciplinary dentistry became essential due to a lack of specialists. Online training allows for more hands-on practice and skill development. Conferences primarily serve as networking opportunities rather than effective learning environments. Challenges often lead to significant business developments and innovations. Training dentists requires understanding their psychological barriers. Productivity in dental practices is crucial for financial success. Setting clear expectations for associates can enhance their performance. Building a strong practice brand can deter associates from leaving. The dental education system needs to evolve to meet modern demands. Embracing change can lead to unexpected opportunities.Sound Bites "We moved all of our lectures online." "t's very difficult being the new star." "Why didn' I do this sooner?"

In this episode of the Ultimate Dental Podcast, Dr. David Moffet speaks with Rita Zamora about the transformative impact of AI on the dental industry. They discuss how AI is changing the way patients find dentists, the importance of online presence and reviews, and the need for authenticity in social media marketing.Rita emphasises the significance of building trust and relationships with patients, leveraging social media for engagement, and the future role of AI in scheduling and patient interactions. The conversation highlights the evolving landscape of dental marketing and the necessity for dentists to adapt to these changes.What you will learn:[01:20] Introduction to AI in Dentistry[03:58] The Evolution of Online Presence[06:39] The Importance of Online Reviews[09:34] AI's Role in Patient Discovery[12:17] Building Trust with Authentic Content[14:58] Navigating Social Media for Dentists[17:34] The Future of AI in Dental Marketing[20:04] Creating Engaging Content for Patients[22:50] Leveraging Technology for Patient Engagement[25:20] Overcoming Shyness in Front of the Camera[27:48] The Human Element in Dentistry[30:27] Conclusion and Future OutlookTakeaways AI is revolutionizing how patients search for dental services. Online reviews significantly influence AI recommendations. Authenticity in social media is crucial for dental practices. Patients prefer real images over stock photos in marketing. Social media engagement is essential for attracting new patients. AI can streamline appointment scheduling for dental practices. Building trust with patients is more important than ever. Dentists need to showcase their team and practice online. AI is a valuable tool for attracting quality dental talent. Effective social media strategies can enhance patient relationships.Sound Bites "AI is changing how patients find dentists." "Building relationships is key in dentistry." "AI is a tool for attracting quality talent."

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Jeff Gladnick, the founder of Great Dental Websites. They discuss the journey of building a successful dental marketing company, the challenges faced by dentists in marketing their practices, and the importance of patient engagement and conversion strategies.Jeff shares insights on how to effectively manage patient inquiries and the significance of understanding the dentist's perspective in marketing. The conversation also touches on the importance of patience in marketing efforts and the strategies for successful patient management.What you will learn:[01:20] Introduction to Jeff Gladnick and Great Dental Websites[03:15] The Journey of Great Dental Websites[06:27] Challenges in Marketing for Dentists[12:25] Understanding Patient Demographics and Marketing Strategies[19:33] The Importance of Retaining Clients[26:54] Navigating the Invisalign Market[29:09] Startups in Dentistry: Strategies for Success[30:02] Scaling Up: The Lean Startup Approach[31:53] Overcoming Conversion Challenges in Dental Practices[32:20] The Importance of Prompt Follow-Up[36:17] Addressing Front Desk Conversion Issues[38:01] Understanding Patient Needs and Scheduling[40:19] Creating Space for New Patient AppointmentsTakeaways Jeff Gladnick founded Great Dental Websites to help dentists avoid being ripped off by expensive web services. The company has grown significantly, serving clients in both the US and Australia. Dentists often struggle with marketing due to being too busy or perfectionist tendencies. Effective patient engagement is crucial for converting inquiries into appointments. Many dental practices miss out on potential patients due to poor phone call management. Understanding patient demographics can help tailor marketing strategies effectively. The importance of follow-up communication with potential patients cannot be overstated. Dentists should be encouraged to discuss treatment options openly with patients. Marketing efforts require patience and a long-termcommitment to see results. Successful practices often have systems in place to manage patient inquiries efficiently.Sound Bites "You should mentally commit to this." "You can always do that later." "You need to know your stats."

In this episode of the Ultimate Dental Podcast, Dr. David Moffet speaks with dental coaches Jackie Hefty and Christa Nes-Iadicola about their transition from clinical roles to coaching dentalpractices, and the common challenges faced by dental offices, including the need for consistency, accountability, and effective communication.The conversation highlights the importance of patient retention, the role of hygiene in practice success, and the impact of team dynamics on overall practice health. Jackie and Christa share insights on how to create a positive work culture, address toxic personalities, and enhance the patient experience through comprehensive care and effective systems.What you will learn:[01:20] Introduction[02:27] Transitioning from Clinical to Coaching[04:38] Identifying Clients and Their Needs[06:42] Challenges in Dental Practices[09:03] Key Issues: Consistency and Accountability[11:23] The Importance of Patient Retention[13:41] Same-Day Dentistry: Pros and Cons[15:28] Managing Patient Expectations[18:40] Team Dynamics and Work-Life Balance[20:34] The Role of Hygiene in Practice Success[23:55] Enhancing Patient Experience[26:17] Training and Communication in Dental Teams[29:45] Addressing Toxic Personalities in the Workplace[31:52] The Importance of Comprehensive Care[34:42] Building a Unified Team Culture[38:12] Vision and Culture in Dental Practices[40:23] Effective Hygiene Systems[43:20] The Dentist's Role in Patient Relationships[45:35] Hiring for Vision and Culture[49:30] Conclusion and Contact InformationTakeaways Jackie has 19 years of experience as a dental hygienist. Christa has a background in dental office management and consulting. Many dental practices lack proper systems and processes. New office managers often struggle without training. Consistency and accountability are key issues in practices. Patient retention is more cost-effective than acquiring new patients. Same-day dentistry can lead to chaos if not managed properly. Team dynamics greatly affect practice success and employee satisfaction. Effective communication is crucial for patient understanding and trust. Addressing toxic personalities in the workplace is essential for team health.Sound Bites "We need change here." "We need to have a system in place." "It's all about the patient experience."

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Terry Brock, a technology expert from Orlando Florida, about the evolution of technology and AI, its impact on various industries, especially dentistry, and the importance of continuous learning and adaptation in a rapidly changing world.They discuss innovative tools for content creation, marketing strategies, and the necessity for business acumen in the dental profession. Terry emphasizes the need for professionals to leverage AI and technology to enhance their practices and serve their clients better.What you will learn:[01:20] Introduction and Background[03:22] Terry's Journey into Technology[09:16] The Evolution of AI and Its Impact[13:50] Adapting to Change in the Workforce[15:46] Voice Dictation and Its Advancements[18:21] Exploring Cast Magic and Taja[23:47] Maximizing Engagement with Technology[25:00] Harnessing Reddit for Market Research[28:35] Deep Dive into Perplexity Labs[32:13] Leveraging Multiple AI Tools for Enhanced Content[36:20] Understanding Business Acumen in Dentistry[38:32] The Importance of Knowing Your Numbers[39:35] Utilizing AI for Continuous Learning[44:52] Adapting to Change in a Rapidly Evolving World[50:43] Resources for Staying Updated on AI ToolsTakeaways Terry's journey into technology began with audio cassettes. AI is constantly evolving and improving. Technology allows us to connect globally at low costs. Adapting to change is crucial in the workforce. Innovative tools like Cast Magic enhance content creation. AI can significantly improve marketing and engagement strategies. Research capabilities have advanced with tools like Perplexity Labs. Business acumen is essential for dentists to succeed. Continuous learning is necessary to keep up with industry changes. Community engagement fosters shared knowledge and growth.Sound Bites "Improvise, adapt, and overcome." "We need to grow bigger ears." "The world is changing rapidly."

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Owen Morgan, CEO of Bioanalytics, about their innovative iSplr device [pronounced “I-sleeper”] aimed at treating sleep apnoea, particularly for patients who cannot tolerate traditional CPAP machines.They discuss the significant impact of sleep disorders on health and the economy, the advancements in dental technology, and the importance of dentists in addressing sleep-related issues.Owen shares insights on the regulatory journey of their product, and its potential to improve patient care and quality of life.What you will learn:[01:20] Introduction to Bioanalytics and Sleep Apnoea[03:16] The Impact of Sleep Apnoea on Health[05:33] The Role of Dentists in Treating Sleep Disorders[08:17] Challenges with Current Sleep Apnoea Treatments[14:11] Introducing the Bioanalytics Device the iSplr[16:51] Innovations in Sleep Apnoea Treatment[24:09] Regulatory Approvals and Market Readiness[25:47] Future Plans for Bioanalytics[34:08] Conclusion and Call to ActionTakeaways Bioanalytics is revolutionising healthcare with innovative devices. Sleep apnoea affects millions and is linked to serious health issues. Many patients struggle with CPAP machines, leading to non- compliance. Dentists have a unique opportunity to address sleep disorders. The economic burden of sleep apnoea is significant, costing billions annually. The Bioanalytics iSplr device [pronounced “I-sleeper”] is adjustable and mass-produced for accessibility. Regulatory approvals are crucial for market entry and credibility. The iSplr device offers both therapeutic and diagnostic capabilities. Investing in sleep health can lead to better patient outcomes. Dentists can enhance their practice by integrating sleep medicine into their services.Sound Bites "This device is quite a number." "Not everyone could tolerate CPAP." "It's a huge burden on our economy."

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Jay Glazer from Crazy Dental, discussing the evolving landscape of the dental industry. They explore the competition between corporate dental service organizations (DSOs) and small, family-owned practices, the importance of customer service and relationships in dental sales, and the challenges faced by solo practitioners in a rapidly changing market.Jay shares insights from his journey in dental sales, emphasising the need for business acumen among dentists and the impact of group purchasing organizations (GPOs) on the industry. In this conversation, David and Jay discuss the significance of human connection in both personal and professional settings, particularly in the dental industry. They explore how small gestures can make a big difference in building relationships withpatients and colleagues.The discussion also delves into the evolving landscape of dental conferences, highlighting the shift towards specialty-focused events and the challenges faced by traditional large-scale conferences. Additionally, they touch on the impact of travel and time zones on personal and professional life, sharing anecdotes and insights on maintaining connections across distances.What you will learn:[01:20] Introduction to the Dental Industry Landscape[05:40] Jay Glazer's Journey into Dental Sales[08:20] Navigating Competition in Dental Supplies[13:33] The Impact of DSOs on Small Practices[18:29] Evolving Customer Expectations in Dental Supply[21:55] The Cost of Frequent Orders in Dental Practices[22:23] Forecasting Needs in Dental Practices[26:41] The Rise of Group Purchasing Organizations (GPOs)[30:26] Challenges Faced by Solo Practitioners[34:23] The Importance of Business Acumen in Dentistry[38:02] Building Relationships in the Dental Industry[41:30] The Importance of Human Connection[48:56] Shifts in Dental Conferences[58:05] Traveling and Time ZonesTakeaways The dental industry is polarising between corporates and small practices. Jay Glazer transitioned from the nonprofit sector to dental sales. Crazy Dental has grown significantly in sales over the years. Price, relationships, and customer service are key to success in dental supplies. DSOs are gaining market share, impacting small practices. Customer expectations for shipping and service are evolving rapidly. Frequent small orders can be costly for distributors. Forecasting product needs can help dental practices manage costs. Group purchasing organisations are emerging to support solo practitioners. Business acumen is crucial for dentists to succeed in today's market. Small gestures can significantly impact relationships. Building relationships is essential in any service industry. People appreciate being treated as human beings. The concept of relationship is diminishing in today's society. Specialty conferences are on the rise in the dental field. Large dental conferences are seeing a decline in attendance. Online communication has increased post-COVID. Networking is crucial for professional growth. Traveling can disrupt personal routines and connections. Maintaining relationships requires effort and genuine interest.Sound Bites "Patients just want to be taken care of with TLC." "There's a new movement called GPO." "You’ve got to be smart to be a dentist." "Loyalty is not there in today's society." "You have to keep bringing new people in." "People are always looking for second opinions." "Relationships in business are not going away." "Thank you for treating me like a human being." "It's just about building those relationships." "Just be nice to other people." "The concept of relationship is dying out." "We learned to do Zoom more during COVID." "It's a beauty of the world."

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Dr. John Viviano, a dentist from Toronto Canada specialising in dental sleep medicine.They discuss the journey from general dentistry to a dedicated sleep practice, the importance of addressing sleep disorders including obstructive sleep apnoea, and how dentists can play a crucial role in improving their patients quality of life.Dr. Viviano shares insights on patient engagement, the effectiveness of oral appliances compared to CPAP, and the need for proper education and training in dental sleep medicine.The conversation emphasises the significant impact that sleep health has on overall well-being and the responsibilities of dentists in this field.What you will learn:[01:20] Introduction to Dental Sleep Medicine[02:57] The Journey from General Dentistry to Dental Sleep Medicine[07:34] Engaging Patients in Sleep Health[12:25] The Importance of Diagnosing Sleep Disorders[13:56] The Role of Dentists in Patient Lifespan[17:19] Understanding CPAP and Oral Appliances[24:34] Combination Therapy: CPAP and Oral Appliances[26:44] Financial Considerations in Sleep Treatment[27:38] The Impact of Alcohol and Weight on Sleep[28:57] Understanding Weight and Airway Dynamics[30:49] The Transition to Dental Sleep Medicine[33:49] The Importance of Continuing Education[35:54] Building Confidence in Sleep Dentistry[38:21] Screening Patients for Sleep Apnoea[41:15] Personal Insights on Sleep Apnoea Treatment[44:24] Educational Pathways for Dentists[47:27] The Responsibility of Dentists in Patient CareTakeaways Dr. Viviano transitioned from general dentistry to sleep dentistry after realising its impact on patients lives. In Canada, sleep apnoea is a medical disorder that requires a physician's diagnosis. Oral appliances can be an effective alternative to CPAP for many patients. Dentists can significantly improve patients quality of life by addressing sleep disorders. Education and training are essential for dentists to provide effective sleep dentistry services. Patients often drop out of CPAP treatment, highlighting the need for alternative solutions. Lifestyle factors like weight and alcohol consumption can affect sleep health. Screening patients for sleep disorders can be done quickly and easily in a dental practice. Dentists should be aware of the medical implications of sleep disorders and refer patients appropriately. The future of dentistry includes a greater focus on sleep health and its integration into general practice.Sound Bites "I want to get involved in this." "You need to understand the ins and outs." "You can screen patients in about a minute."

In this episode of the Ultimate Dental Podcast, Dr. David Moffet interviews Dr. Uche Odiatu, a dentist and world renowned fitness expert from Toronto in Canada. David and Dr Uche discuss the importance of fitness and health in the dental profession. They explore the concept of living authentically as healthcare providers, the significance of reducing inflammation, and the seven spheres of life that contribute to overall well-being.Uche emphasises the role of mentorship, the impact of fitness on professional life, and practical steps to start a fitness journey, including the importance of sleep and nutrition. The conversation highlights that health is a vital aspect of life that can influence both personal and professional success.What you will learn:[01:20] Introduction to Uche Odiatu[03:30] The Importance of Fitness in Healthcare[08:08] The Impact of Aging on Muscle Mass[10:23] Inflammation and Its Connection to Dentistry[12:53] The Role of Dentists in Reducing Inflammation[16:08] The Seven Spheres of Life[22:55] Measuring Success in Life[26:16] The Influence of Fitness on Leadership[29:25] The Importance of Heart and Mind in Leadership[30:59] Letting Go of Physical Attachments[33:30] Transformative Power of Fitness and Health[36:32] Starting Your Health Journey[38:26] Five Pillars of Health[40:13] The Role of Sleep in Health[52:10] Supplements: The Add-On to a Healthy DietTakeaways Healthcare providers should embody the health they promote. It's never too late to start a fitness journey. Reducing inflammation is crucial for overall health. The seven spheres of life include spiritual, intellectual, community, romantic, clinical, financial, and physical. Mentorship is important for personal and professional growth. Fitness impacts not just health but also professional performance. Sleep is essential for emotional regulation and memory. Nutrition should be prioritised over supplements. Creatine can enhance cognitive function and slow decline. Health is a form of wealth that can be visibly recognised.