Less Chatter, More Matter: The Communications Podcast

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Less Chatter, More Matter: The Communications Podcast

Mel Loy

144 episodes

1 week ago

This week, we’re celebrating a big milestone! Five years in business and a brand new chapter with a brand new brand name (say that fast 10 times). We are now: Cuttlefish! To celebrate, this episode is all about five of the biggest communication lessons we have learned along the way. These lessons apply whether you run your own consultancy or work in-house. We chat about why it's important to find clarity in your value in order to stay visible and building meaningful two-way conversations. We ...

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Entrepreneurship,

All content for Less Chatter, More Matter: The Communications Podcast is the property of Mel Loy and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

This week, we’re celebrating a big milestone! Five years in business and a brand new chapter with a brand new brand name (say that fast 10 times). We are now: Cuttlefish! To celebrate, this episode is all about five of the biggest communication lessons we have learned along the way. These lessons apply whether you run your own consultancy or work in-house. We chat about why it's important to find clarity in your value in order to stay visible and building meaningful two-way conversations. We ...

Show more...

Entrepreneurship,

Episodes (20/144)

Less Chatter, More Matter: The Communications Podcast

#143 5 big comms lessons from 5 big years in business

This week, we’re celebrating a big milestone! Five years in business and a brand new chapter with a brand new brand name (say that fast 10 times). We are now: Cuttlefish! To celebrate, this episode is all about five of the biggest communication lessons we have learned along the way. These lessons apply whether you run your own consultancy or work in-house. We chat about why it's important to find clarity in your value in order to stay visible and building meaningful two-way conversations. We ...

2 weeks ago

20 minutes

Less Chatter, More Matter: The Communications Podcast

#142 Strategic alignment: the role of comms and the impact on leadership (ft. Zora Artis)

What does it really mean to be aligned, and why is it so hard to achieve? In this episode, Zora Artis joins us to unpack the concept of alignment: what it is, what it isn’t, and why so many organisations struggle to get it right. Zora explains that alignment isn’t actually about everyone agreeing, but rather, about creating shared meaning and direction so people can move together with purpose. Yet despite leaders knowing how critical alignment is, research shows only around 14% of organ...

3 weeks ago

38 minutes

Less Chatter, More Matter: The Communications Podcast

#141 5 mistakes you might be making with your comms plan (and how to fix them)

Are you guilty of copy-and-pasting your comms plan each time? It may sound more efficient but when these habits become our norm, we risk repeating the same mistakes and missing the outcomes we actually want. In this episode of the Less Chatter, More Matter podcast, we explore five common mistakes we see in communication plans, especially during times of internal change, and what to do instead. We look into things like forgotten audience context and focusing too much on the busines...

4 weeks ago

18 minutes

Less Chatter, More Matter: The Communications Podcast

#140 Dyslexia Awareness Month and how to make your comms accessible (ft. Julie Mavlian)

What does it really mean to communicate inclusively and are we doing enough to make our messages accessible to everyone? In this episode of Less Chatter, More Matter, we speak with Julie Malvian, co-founder of Code Read Dyslexia Network, Assistant Principal, and long-time advocate for children and adults with learning differences. Julie shares what dyslexia is (and what it’s not), how to spot the early signs, and why it’s often misunderstood; even in workplaces that pride themselves on inclus...

1 month ago

31 minutes

Less Chatter, More Matter: The Communications Podcast

#139 Disaster season and employee comms … how to prepare

If you're in Australia, then Spring has sprung... or whatever that quote usually is. Generally speaking, us Aussies get the first inklings of Spring through the wafts of breeze passing our heads as we get swooped by territorial magpies. However, Spring also marks the start of our disaster season with floods, cyclones, fires and heatwaves. In this episode of the Less Chatter, More Matter podcast, we show you how communicators can strengthen internal readiness before disaster strikes. Whi...

1 month ago

18 minutes

Less Chatter, More Matter: The Communications Podcast

#138 How storytelling can save lives (ft. Stephen Harvey)

Every October, workplaces across Australia shine a spotlight on safety during Safe Work Month. Posters go up, toolbox talks are scheduled, and inboxes fill with reminders about procedures and policies. For many workers, the messages feel repetitive, predictable and sometimes irrelevant. In this episode of the Less Chatter, More Matter podcast, we sit down with Stephen Harvey, a safety professional with more than 18 years’ experience across high-risk industries, to talk about how safety commun...

1 month ago

35 minutes

Less Chatter, More Matter: The Communications Podcast

#137 Multi-lingual audience? Here’s how to communicate

Moving to a new country takes courage, especially when there may very well be different language barriers. However, it's worth wondering... what happens when your new workplace has communication you can't keep up with? Even if it's not just a different language, there is a risk of misunderstandings, safety risks, and missed opportunities simply from cultural differences alone! Which is what this episode of the Less Chatter, More Matter podcast explores. We focus on how internal communic...

1 month ago

16 minutes

Less Chatter, More Matter: The Communications Podcast

#136 Let’s stop using ‘engagement’ as a measure of internal comms success

Engagement surveys are everywhere, and it’s tempting to use those scores as proof that your internal communications are working. In fact, a lot of people, and senior leaders, ask for exactly those scores to prove communication cut through. However, engagement isn’t just about comms because it’s shaped by leadership, culture, salaries, career development, values, and more. So if engagement isn’t the right measure, what is? In this episode of the Less Chatter, More Matter podcast, we unpack why...

2 months ago

16 minutes

Less Chatter, More Matter: The Communications Podcast

#135 5 communication skills every leader needs to master

Stepping into leadership doesn’t magically equip someone with the ability to communicate well. Yet, so many organisations still assume it does. In fact, research shows that 82% of new leaders receive no formal training, which means many simply copy the habits of their past managers. The result? Poor communication that trickles down and impacts whole teams. Which is why this episode of the Less Chatter, More Matter podcast explores the five core communication skills that every new leader...

2 months ago

16 minutes

Less Chatter, More Matter: The Communications Podcast

#134 Change communications pet peeves, and how to fix them (ft. Gilbert Kruidenier)

Change and communication work can be challenging, with shifting priorities, tight deadlines, and complex approvals creating frustration. Which is why on this episode of the Less Chatter, More Matter podcast, we sit down with Gilbert Kruidenier, organisational change expert, author, and volunteer firefighter, to explore common frustrations in change projects and practical ways to overcome them. Gilbert shares insights from over 20 years of experience across industries including retail, g...

2 months ago

34 minutes

Less Chatter, More Matter: The Communications Podcast

#133 Overcoming the silos - how to build bridges through comms

Have you ever been halfway through a project only to discover priorities have shifted? Or chasing information from another team that never comes? Maybe you feel like no one really knows what your team does. These are all symptoms of a siloed culture and while silos often start at the top, communicators can play a vital role in breaking them down. In this episode, we share four practical strategies to help bridge the gaps that silos create; we chat about building a single source of truth to am...

2 months ago

13 minutes

Less Chatter, More Matter: The Communications Podcast

#132 Listening, and how it can change your internal comms (ft. Howard Krais)

When we think of internal communication, we often jump straight to emails, intranets, and town halls... but what about listening? How do we truly hear employees and act on what they share? In this episode of the Less Chatter, More Matter podcast, we're joined by Howard Krais, co-founder of True Communications and co-author of Leading the Listening Organisation. With decades of experience in global change communications, Howard has pioneered research into how organisations listen and why it ma...

3 months ago

40 minutes

Less Chatter, More Matter: The Communications Podcast

#131 Why emotions matter for your comms and how you can tap into them

Ever nailed a comms campaign, where you know it's clear, concise and beautifully targeted, only to find it falls flat in action? The missing ingredient might be emotion. In this episode, we dive into the power of 'getting them in the feels' and why emotions are often the deciding factor in whether your audience engages, acts, or ignores your message entirely. Drawing on fascinating research, we share four practical ways to tap into emotions: making your message relatable, priming ...

3 months ago

25 minutes

Less Chatter, More Matter: The Communications Podcast

#130 Storytelling to drive change for NFPs (ft. Gurpreet Bhatia)

In the crowded and competitive world of Not-For-Profits, how do you cut through the noise, move hearts, and inspire action? In this powerful episode, we chat with Gurpreet Bhatia, Regional Communications Director for Asia at Heifer International, about the art and impact of storytelling in the nonprofit space. Gurpreet explains why storytelling is the soul of effective NFP communication and how real stories can drive funding, build connection, and spark meaningful transformation. She shares h...

3 months ago

40 minutes

Less Chatter, More Matter: The Communications Podcast

#129 A change comms dilemma - what to communicate when there’s nothing to say

Change projects don’t always run smoothly. In fact, they often stall, slow down, or get tangled in roadblocks. So what happens when you’re expected to keep communicating about a project… but there’s nothing new to report? In this episode of the Less Chatter, More Matter podcast, we explore the tricky territory of staying visible and valuable when change efforts are stuck in the slow lane. You'll learn practical ways to communicate meaningfully, without creating noise or confusion, inclu...

3 months ago

10 minutes

Less Chatter, More Matter: The Communications Podcast

#128 Building connection through cross-cultural comms (ft. Tiffany English)

In a global workplace, communication isn't just about clarity. It's about cultural context, and how you manage this across borders. In this episode of the Less Chatter, More Matter podcast, we are joined by cross-cultural communication expert Tiffany English, founder of Access Offshoring, to explore what it really takes to lead effectively across cultures. Tiffany shares a candid story from her own experience—when her collaborative leadership style wasn’t landing with her offshore team—and ho...

3 months ago

31 minutes

Less Chatter, More Matter: The Communications Podcast

#127 Communicating process and policy updates in a way that isn't boring

Not every message we share is exciting, but often, it’s the dull updates that matter most. In this episode of the Less Chatter, More Matter podcast, we dive into how we can turn dry topics like new policies, process changes, or compliance updates into messages that people actually notice, understand, and act on. We explain why the temptation to send out an “FYI” isn’t enough and why failing to communicate the “boring stuff” well can create risks to operations, reputation, and even legal compl...

4 months ago

16 minutes

Less Chatter, More Matter: The Communications Podcast

#126 How to use storytelling more effectively in your comms (ft. Soundari Mukherjea)

When was the last time a slide deck inspired you to act? If your answer is “never,” then you know exactly why the conversation you're about to listen to, matters. In this episode of the Less Chatter, More Matter podcast we chat with Soundari Mukherjea, a self-described Chief Everything Officer at Soundbytes11, who helps leaders and teams communicate with more purpose and impact through the power of storytelling. Soundari shares her own journey of building a portfolio career across consulting,...

4 months ago

31 minutes

Less Chatter, More Matter: The Communications Podcast

#125 Hiring and applying: top tips for comms jobs seekers and hirers

Are you a comms professional searching for your next role, or are you in an organisation trying to find the right communicator for your team? It can feel tough out there right now: talented people are struggling to stand out, and employers are missing out on great candidates because their job ads just don’t connect. In this episode of Less Chatter, More Matter, we share three practical tips for comms job seekers, including how to write a resume that shows your true value (not just a list of t...

4 months ago

20 minutes

Less Chatter, More Matter: The Communications Podcast

#124 Why body language matters for your comms, even online (ft. Shea Evans)

When it comes to communication, what you don’t say can be just as important as what you do. In this episode of the Less Chatter, More Matter podcast, we sit down with speaking coach, performer, and strategist Shea Evans to unpack the often-overlooked power of body language, and how it can elevate your leadership, boost internal comms, and build stronger connections. With more than two decades of experience across performance and business, Shea brings a unique lens to communication. Toge...

4 months ago

35 minutes