NDIS Provider Growth Journey

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NDIS Provider Growth Journey

Michael Clark from Athletic Koala

46 episodes

3 weeks ago

Do BDMs still belong in the NDIS world? That’s the question we tackle in this episode of the NDIS Provider Growth Journey, where Michael sits down with Stu Paull—one of the most respected and connected BDMs in the sector. They talk honestly about the reality of the role, what’s not working, and why some businesses struggle to get results from their BDMs. Stu shares what small providers can do if they can’t afford a full-time BDM, why niche and clarity matter more than networking, and what he’...

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Do BDMs still belong in the NDIS world? That’s the question we tackle in this episode of the NDIS Provider Growth Journey, where Michael sits down with Stu Paull—one of the most respected and connected BDMs in the sector. They talk honestly about the reality of the role, what’s not working, and why some businesses struggle to get results from their BDMs. Stu shares what small providers can do if they can’t afford a full-time BDM, why niche and clarity matter more than networking, and what he’...

Show more...

Episodes (20/46)

NDIS Provider Growth Journey

Do BDMs Still Matter in the NDIS?, with Stu Paull (Ep 46)

Do BDMs still belong in the NDIS world? That’s the question we tackle in this episode of the NDIS Provider Growth Journey, where Michael sits down with Stu Paull—one of the most respected and connected BDMs in the sector. They talk honestly about the reality of the role, what’s not working, and why some businesses struggle to get results from their BDMs. Stu shares what small providers can do if they can’t afford a full-time BDM, why niche and clarity matter more than networking, and what he’...

3 weeks ago

15 minutes

NDIS Provider Growth Journey

NDIS Leadership, Burnout & “Free Day Fridays”, with Stacey Goulding (Ep 45)

This episode is a continuation of an earlier episode with Stacey you can listen to here: https://youtu.be/jdWFUcTdOfw - We sit in a warm and honest space with Stacey Goulding from LumaBloom. She talks about leadership in a real way. She shares how she works with complex participants, stays close to support workers and keeps things human in a field that can feel heavy. Stacey explains how her training is built with support workers, not at them, and why teamwork is the only path that fee...

1 month ago

25 minutes

NDIS Provider Growth Journey

Growing an Allied Health Business to 1,000 Participants, with Daniel Sharman (Ep 44)

NDIS business growth and allied health leadership take centre stage in this episode of the NDIS Provider Growth Podcast. Today, Michael sits down with Daniel Sharman, founder of DLS Allied Health, to unpack the real pressures, turning points and mindset shifts behind growing an allied health service to over 1,000 NDIS participants. Daniel shares the truth about leadership, imposter syndrome, systems breaking as you scale, and why saying no to the wrong participants is not only ethical - it’s...

1 month ago

21 minutes

NDIS Provider Growth Journey

How NDIS Directors Can Stop Burnout and Scale Smarter, with Leanne Hopkins (Ep 43)

In this episode of the NDIS Provider Growth Podcast, Michael sits down with Leanne Hopkins, founder of Succeed Healthcare Solutions and Succeed Practice Management, to talk about how NDIS business owners can build profitable, sustainable organisations without burning out. Leanne shares real stories from her two companies, explaining how group‑based therapy models, offshore admin support, and value‑driven leadership can transform both your business and your life. She also opens up about what ...

1 month ago

27 minutes

NDIS Provider Growth Journey

How to Grow Your NDIS Business on a Zero Dollar Budget, with Karl Schwantes (Ep 42)

Can you grow your business without spending a cent on ads? Karl Schwantes says yes — by using Google reviews the right way. In this episode, he shares how NDIS providers and small businesses can turn great client experiences into a steady stream of new leads for free. You’ll learn how to make your service remarkable, get more five-star reviews, and build a reputation that attracts both clients and staff. #NDIS #NDISmarketing #disabilitybusiness #NDISproviders

2 months ago

20 minutes

NDIS Provider Growth Journey

The Truth About Resilience and Why There's No Superpower, with Barnaby Howarth (Ep 41)

In this episode, former Sydney Swans player Barnaby Howarth shares a story that is real, raw, and unforgettable. After surviving a violent gang attack that left him with brain damage, Barnaby rebuilt his life with grit, humour, and kindness. He talks about what resilience truly means, how to keep going when life falls apart, and why being a good person matters more than any so-called superpower. He also opens up about how people can have genuine conversations with people with disabilities, ...

2 months ago

37 minutes

NDIS Provider Growth Journey

How to Stay Profitable in The NDIS, With Emanuel Gini (Ep 40)

What happens when life takes a sharp turn and your dream disappears overnight? In this episode, Michael talks with Emanuel, the National Operations Manager at Ability Connect, who shares how a car accident changed his life and how he rebuilt purpose through leadership, systems, and people in the NDIS sector. They discuss how to move from personal loss to leadership growth, the importance of sustainable systems, and how to stay profitable without burning out. Emanuel also opens up about mana...

2 months ago

35 minutes

NDIS Provider Growth Journey

How to Build a Healthy NDIS Network of Like-minded People, with Bradley Williams (Ep 39)

What does it take to stay awesome at what you do without burning out? In this episode, Michael talks with Bradley Williams, founder of The Becoming Collective, about what it means to keep your energy, passion, and purpose alive in the work you do. Brad shares how occupational therapists and other professionals can: Build genuine connection and communityFind purpose in their daily workPrevent burnout by knowing their strengths and limitsLead with honesty, reflection, and careThis is a real c...

2 months ago

13 minutes

NDIS Provider Growth Journey

Your NDIS Business Needs a Podcast - How to Start Your Podcast from Scratch, with Svenja (Ep 38)

Thinking about launching a podcast but second-guessing yourself? In this episode, Svenja and I unpack practical ways to beat imposter syndrome, get your first episodes out, and set up simple systems that keep things moving. We cover minimum viable gear, show format choices, guest management, and how a podcast builds trust faster than a website or social post alone. What you will learn: A simple first step to silence imposter syndromeThe minimum tech to start without overthinking itSolo vs gu...

2 months ago

32 minutes

NDIS Provider Growth Journey

How Jeremy Built Move2Thrive from Scratch, with Jeremy Pucheta (Ep 37)

Meet Jeremy Pucheta, founder of Move2Thrive Clinic. In this candid conversation he shares how he grew from sole trader to a team, what went wrong, what worked, and how he balances family life with building a business. We dig into pricing with confidence, systems that keep you sane, the lonely middle ground of scaling, and why mentorship and community matter. What you will learn: Moving from sole trader to company and tracking real growthPricing your time, avoiding undercharging, and saying n...

3 months ago

21 minutes

NDIS Provider Growth Journey

Building Trust in the NDIS, with Ward Sheehan (Ep 36)

The NDIS world is full of passionate providers, but how do you tell the difference between the ones who genuinely care and those who don’t? In this episode of the NDIS Provider Growth Journey Podcast, Michael Clark sits down with Ward Sheehan, founder of Ethical Tick. Ward has over 30 years’ experience in disability services and is now focused on connecting ethical, like-minded providers who put participants first. Ward shares: Why he created Ethical Tick and how it helps providers stand ou...

3 months ago

38 minutes

NDIS Provider Growth Journey

How to Set Up Staff Well-Being, and Self Well-Being, so Burnout Doesn't Break You, with Brett Sams (Ep 35)

TW: Mental Health. What happens when life forces you to confront stress, loss and burnout head-on? In this episode, we speak with Brett Sams, founder of The Self Care Zone. Brett’s story begins with tragedy and evolves into a mission to help others prioritise self-care, resilience, and mental health in their personal lives and workplaces. Brett shares: His personal journey after losing his brother and how support shaped his recovery.Why driving became his unexpected gateway to self-de...

3 months ago

31 minutes

NDIS Provider Growth Journey

How She Used LinkedIn to Build Real Relationships That Lead to Referrals, with Michelle Flynn (Ep 34)

What does it take to stop being invisible on LinkedIn? In this episode, Michelle shares how she went from hesitant poster to being recognised as a LinkedIn go-to person in her industry. With 15 years of marketing experience, she explains how she built confidence, created a consistent posting rhythm, and developed a supportive “village” of collaborators. Michelle opens up about: Why consistency is the foundation of LinkedIn growthHow collaboration and supporting others builds real influenceO...

3 months ago

9 minutes

NDIS Provider Growth Journey

How to make a "People Come First" business that thrives, with Stacey Goulding (Ep 33)

What does it mean to put people before paperwork? In this episode, we sit down with Stacey Goulding, behavioural specialist and founder of LumaBloom, to explore her unique human-first approach to behaviour support and business. Stacey shares how she built services in the UK, transitioned into the NDIS world in Australia, and why she believes collaboration should replace competition among providers. Stacey opens up about: Why behaviour support is like being a detective and a cheerleaderHow s...

4 months ago

24 minutes

NDIS Provider Growth Journey

Think 10x Bigger - Strategy and Leadership in the NDIS, with Yasser Zaki (Ep 32)

Think 10x Bigger. Stop playing small. But... How do you innovate in a system bound by strict rules? In this episode, we sit down with Yasser Zaki, global operations leader at Tender Loving Care, to unpack how he balances compliance, creativity, and purpose in the NDIS world. Yasser shares: Why disruptive management is essential for growth.How to avoid being stuck in the red ocean of sameness.The real definition of quality of life for vulnerable communities.His personal journey with me...

4 months ago

20 minutes

NDIS Provider Growth Journey

Build an Allied Health Business That Runs on Autopilot, with Paul Wright (Ep 31)

Most health and NDIS business owners work in their business instead of building one that gives them back time, money, and life. In this episode, Paul Wright shares how he went from a single physio practice to six thriving clinics and why he eventually sold them to focus on teaching others how to earn more, work less, and enjoy life. You will hear about: The shift from being the go-to person to building systemsWhy family time is quantity time, not "quality" timeHow to stop trading hours for ...

4 months ago

36 minutes

NDIS Provider Growth Journey

Want NDIS Referrals? What Support Coordinators Really Think with Hannah Redford (Ep 30)

Think sending a "we've got capacity" email will get you referrals? Think again. In this episode, Michael talks with Hannah Redford, a support coordinator with six years of experience, about what actually works when approaching support coordinators for NDIS referrals. If you are an NDIS provider trying to grow your business, this conversation will save you months of trial and error. In this episode: • Why a clear niche matters more than you think • The red flags in your emails that get you ...

4 months ago

20 minutes

NDIS Provider Growth Journey

From One House to Five: How to Build a Values-First NDIS Business in 13 Months, with Stevie-Lee (Ep 29)

What happens when a former child protection worker becomes an NDIS business owner with no business background and grows faster than expected? In this honest and practical conversation, Stevie Lee shares how she: Grew from one SIL home to five in just 13 monthsBuilt her service around participant outcomes instead of profitsFaced burnout and tough family sacrifices in the early daysPut KPIs in place to track real participant progressMade space for staff to grow, learn and leadStepped back with...

4 months ago

21 minutes

NDIS Provider Growth Journey

How to Stand Out in Business Without Selling, with Steve Dart (Ep 28)

Tired of cold calls and boring marketing? Steve Dart shares how he helped a small sports brand go from unknown to Commonwealth Games legend—by launching a podcast before podcasts were cool. In this episode, Steve reveals: Why building real relationships beats sellingHow LinkedIn can be your most powerful toolThe “HOPE” strategy he uses to grow his network dailyWhy helping others first leads to unexpected successHow to become unforgettable in your industry Whether you're in the NDIS world or ...

4 months ago

28 minutes

NDIS Provider Growth Journey

LinkedIn for NDIS Providers: Real Talk with Con Sotidis (Ep 27)

Want to grow your NDIS business using LinkedIn? In this episode, LinkedIn strategist and NDIS consultant Con Sotidis shares proven tips to help NDIS providers get more referrals, build strong networks, and grow their business online. You’ll learn: How to use LinkedIn to grow your NDIS businessThe four pillars of social selling for support providersHow to write LinkedIn posts that attract referralsWhy personal branding matters for NDIS providersHow to connect with other NDIS businesses for gr...

5 months ago

42 minutes