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Channel Security Secrets
Cyber Defense Group
20 episodes
1 day ago
Welcome to Channel Security Secrets. Join host, Lou Rabon, each week to expose the untold secrets and critical insights from the minds shaping the future of cybersecurity sales in the trusted advisor channel. Channel Security Secrets is brought to you by Cyber Defense Group, on a mission to shift cybersecurity from reactive to resilient. Explore all episodes and resources at: https://www.cdg.io/podcast/
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All content for Channel Security Secrets is the property of Cyber Defense Group and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Welcome to Channel Security Secrets. Join host, Lou Rabon, each week to expose the untold secrets and critical insights from the minds shaping the future of cybersecurity sales in the trusted advisor channel. Channel Security Secrets is brought to you by Cyber Defense Group, on a mission to shift cybersecurity from reactive to resilient. Explore all episodes and resources at: https://www.cdg.io/podcast/
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Business
Technology
Episodes (20/20)
Channel Security Secrets
Values-Centric Selling - Carraig Stanwyck - Channel Security Secrets - Security Expert - Ep #18

What if the key to leading in cybersecurity wasn’t found in the newest tech, but in the courage to be transparent, grounded, and relentlessly focused on the fundamentals?

In this episode of Channel Security Secrets, host Lou Rabon sits down with Carraig Stanwyck, Chief Executive Officer at 3 Tree Tech, to explore what true leadership looks like in today’s cybersecurity landscape. Drawing from his journey as a former Human Intelligence Operator turned global CISO and now CEO, Carraig shares hard-earned lessons on aligning business goals with security priorities, balancing transparency with influence, and building trust through authenticity.

Listeners will gain a rare look into how foundational cybersecurity practices, not flashy tools, drive long-term success, and how sales professionals can become trusted partners by helping clients navigate complex internal processes.

Takeaways

  • Why transparency is powerful in leadership, and how to manage its risks.
  • How aligning cybersecurity with business goals leads to real influence.
  • Why mastering the fundamentals outweighs chasing “shiny” new tech.
  • How sales pros can partner with clients to navigate procurement politics.
  • Why curiosity and skepticism are essential when approaching AI and quantum computing.

Quote of the Show

  • “ The best salespeople out there aren't those that sell the product to the customer. They're those that partner with the customer to sell that product internally to all of the stakeholders that are involved in that process.” - Carraig Stanwyck

Find all episodes, show notes, and resources at: https://www.cdg.io/podcast/ 

Partner with us: https://www.cdg.io/partner-with-cyber-defense-group/ 

Links

  • LinkedIn: https://www.linkedin.com/in/carraig-stanwyck/ 
  • Website: https://www.3treetech.com/ 

Ways to Tune In

  • Spotify: https://open.spotify.com/show/1gIKsOyorKMzQA7wxck4dH?si=ff617df387aa401c 
  • Apple Podcasts: https://podcasts.apple.com/us/podcast/channel-security-secrets/id1826825461 
  • Amazon Music: https://music.amazon.com/podcasts/8703d3a3-4128-4691-8862-cb847f53f776/channel-security-secrets 
  • YouTube: https://www.youtube.com/@ChannelSecuritySecrets
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1 week ago
54 minutes

Channel Security Secrets
Strength Through Co-Selling - Bana Qashu - Channel Security Secrets - Episode #17

What does it take to sell cybersecurity in a way that’s rooted in authenticity, empathy, and trust?

In this episode of Channel Security Secrets, Lou Rabon sits down with Bana Qashu, Managing Partner and Founder of BanaTech Consulting, to discuss how empathy, communication, and understanding the human side of technology create stronger business outcomes. Bana shares her journey from operations to entrepreneurship and the lessons she’s learned about aligning people, process, and purpose in the channel.

You’ll learn how to build credibility with customers through transparent conversations, recognize the emotional intelligence needed in cybersecurity sales, and design solutions that resonate beyond the technical layer.

Takeaways

  • Why empathy and emotional intelligence are critical differentiators in cybersecurity sales.
  • How aligning business goals with human outcomes creates more resilient client relationships.
  • Why advisors should prioritize listening and curiosity before proposing technical solutions.
  • How personal growth and self-awareness translate into stronger leadership in the tech space.
  • Why authenticity and transparency drive lasting customer trust in complex security deals.

Quote of the Show

  • “I use my resources, everything available to us within this special channel. It's not a solo sport. That's what makes it special: it's an ecosystem built on collaboration, helping vendors, distributors, and engineers thrive together to find the best solution for the customer.” - Bana Qashu

Find all episodes, show notes, and resources at: https://www.cdg.io/podcast/ 

Partner with us: https://www.cdg.io/partner-with-cyber-defense-group/ 

Links

  • LinkedIn: https://www.linkedin.com/in/banaqashu/  
  • Instagram: https://www.instagram.com/banaqashu/?hl=en   
  • Company website: banatechconsulting.com 

Ways to Tune In

  • Spotify: https://open.spotify.com/show/1gIKsOyorKMzQA7wxck4dH?si=ff617df387aa401c 
  • Apple Podcasts: https://podcasts.apple.com/us/podcast/channel-security-secrets/id1826825461 
  • Amazon Music: https://music.amazon.com/podcasts/8703d3a3-4128-4691-8862-cb847f53f776/channel-security-secrets 
  • YouTube: https://www.youtube.com/@ChannelSecuritySecrets 
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1 week ago
43 minutes

Channel Security Secrets
Why Vulnerability Wins Deals - Marc Jorgensen - Channel Security Secrets - Episode #16

Is integrity the next big differentiator in cybersecurity sales? 


In this episode of Channel Security Secrets, Lou Rabon sits down with Marc Jorgensen, CTO and Senior Solutions Architect at D&M Enterprise Group, to explore how empathy, trust, and a deep understanding of clients’ environments can transform the way advisors sell technology and security solutions.

Marc shares lessons from working on both sides of the table, as a provider and a consumer, and how that dual perspective shapes his approach to building long-term, consultative relationships. The conversation also dives into the real-world challenges of selling security amid AI hype, the importance of educating clients before selling, and how proactive planning and transparency build credibility.

You’ll walk away with actionable strategies for understanding client goals, cutting through industry noise, and becoming a truly trusted technology partner.


 

Takeaways: 

  • Why stepping into the customer’s shoes creates stronger, trust-based partnerships.
  • Why AI noise can obscure true value, and how to refocus on tangible client needs.
  • How transparency and honesty accelerate long-term success in technology sales.
  • How proactive monitoring and redundancy protect both relationships and infrastructure.
  • What continuous learning and adaptability mean for the next generation of trusted advisors.

Quote of the Show

  • “ We have so many customers that we've had for 15, 20 years. They stay with us because we don't treat them as a sales cycle, we're an extension of their team.” - Marc Jorgensen

Find all episodes, show notes, and resources at: https://www.cdg.io/podcast/ 

Partner with us: https://www.cdg.io/partner-with-cyber-defense-group/ 


Links

  • LinkedIn: https://www.linkedin.com/in/marcjorgensen/  
  • Company website: https://www.dmenterprise.net/ 

Ways to Tune In

  • Spotify: https://open.spotify.com/show/1gIKsOyorKMzQA7wxck4dH?si=ff617df387aa401c 
  • Apple Podcasts: https://podcasts.apple.com/us/podcast/channel-security-secrets/id1826825461 
  • Amazon Music: https://music.amazon.com/podcasts/8703d3a3-4128-4691-8862-cb847f53f776/channel-security-secrets 
  • YouTube: https://www.youtube.com/@ChannelSecuritySecrets 
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2 weeks ago
55 minutes

Channel Security Secrets
Become the Advisor They Trust for Life - Robert DeVita - Channel Security Secrets - Episode #15

What separates a good technology advisor from one clients trust for life? 


In this episode of Channel Security Secrets, host Lou Rabon sits down with Robert DeVita, Founder and CEO of Mejeticks, to uncover how education, transparency, and trust fuel sustainable client relationships in a fast-evolving security landscape.

From starting small with network security to expanding into AI and advanced managed services, Robert shares how trusted advisors can grow alongside their clients, without sacrificing authenticity. He discusses the art of vendor matchmaking, the rising role of AI in business transformation, and why long-term client satisfaction depends on being honest about what you know (and what you don’t).

Takeaways


  • Why education and transparency are the foundation of lasting client trust.
  • How trusted advisors can start small in security and scale expertise with confidence.
  • Why vendor vetting and culture fit matter as much as technology performance.
  • How AI is reshaping business strategy beyond automation and efficiency.
  • Why humility and knowing when to bring in experts is key to credibility and success.

Quote of the Show

  • “If you're able to go in and solve issues that you know customers are struggling with, that's how you build credibility and that's how you become a trusted advisor.” - Robert DeVita

Find all episodes, show notes, and resources at: https://www.cdg.io/podcast/ 

Partner with us: https://www.cdg.io/partner-with-cyber-defense-group/ 

Links

  • LinkedIn: https://www.linkedin.com/in/robdevita/   
  • Company website: https://www.mejeticks.com/  
  • The IT Masters Podcast: https://theitmasters.buzzsprout.com/ 

Ways to Tune In

  • Spotify: https://open.spotify.com/show/1gIKsOyorKMzQA7wxck4dH?si=ff617df387aa401c 
  • Apple Podcasts: https://podcasts.apple.com/us/podcast/channel-security-secrets/id1826825461 
  • Amazon Music: https://music.amazon.com/podcasts/8703d3a3-4128-4691-8862-cb847f53f776/channel-security-secrets 
  • YouTube: https://www.youtube.com/@ChannelSecuritySecrets 
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3 weeks ago
55 minutes

Channel Security Secrets
Leading with Value - Alexander Wold - Channel Security Secrets - Episode #14

What if selling cybersecurity wasn’t about pitching solutions, but about questioning everything? 


In this episode of Channel Security Secrets, host Lou Rabon sits down with Alexander Wold, Global Director of Cybersecurity at Monks. Alexander shares how tenacity, curiosity, and the mindset of “question everything” have shaped his success in cybersecurity leadership, and how those same principles can help sales professionals thrive in an evolving security landscape.

Alexander reveals what truly earns the attention of CISOs and cybersecurity leaders today, and it’s not cold calls or generic AI outreach. He explains how modern trusted advisors can build credibility, deliver value upfront, and become essential extensions of their clients’ teams. The conversation also explores the future of cybersecurity as robotics, AI, and even brain-computer interfaces reshape the field, and what adaptability will mean for sales and leadership in this new era.


 

Takeaways: 

  • Capture attention by offering insight or relevance in every interaction, not by sending templated mass emails.
  • Build trust through industry participation and be where your clients are, whether at conferences, webinars, or security community events.
  • Adopt a hacker’s mindset, question everything, stay curious, and dig deeper to uncover real client challenges.
  • Prioritize lasting partnerships over short-term quotas, clients remember authentic, solution-driven sellers.
  • Learn continuously as AI, robotics, and brain-computer interfaces redefine cybersecurity’s boundaries.

Quote of the Show

  • “How we used to secure this business is not going to be how we do it in the future. So understand that if you question how you're approaching sales today, it might make you a stronger salesperson later on in your career.” - Alexander Wold

Find all episodes, show notes, and resources at: https://www.cdg.io/podcast/ 

Partner with us: https://www.cdg.io/partner-with-cyber-defense-group/ 

Links

  • LinkedIn: https://www.linkedin.com/in/awold/  
  • Company website: https://www.monks.com/  
  • Book: https://www.oreilly.com/library/view/97-things-every/9781098152161/ 

Ways to Tune In

  • Spotify: https://open.spotify.com/show/1gIKsOyorKMzQA7wxck4dH?si=ff617df387aa401c 
  • Apple Podcasts: https://podcasts.apple.com/us/podcast/channel-security-secrets/id1826825461 
  • Amazon Music: https://music.amazon.com/podcasts/8703d3a3-4128-4691-8862-cb847f53f776/channel-security-secrets 
  • YouTube: https://www.youtube.com/@ChannelSecuritySecrets 
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1 month ago
48 minutes

Channel Security Secrets
Harnessing Channel Insights - Anita Patel - Channel Security Secrets - Episode #13

What if the secret to thriving in cybersecurity and technology advisory wasn’t about knowing it all, but about building authentic relationships and never stopping your learning journey? 


In this episode of Channel Security Secrets, host Lou Rabon sits down with Anita Patel, CEO and Trusted Technology Advisor at Minerva Tec Group, to explore how genuine connection, curiosity, and holistic cybersecurity strategies drive long-term success.


You’ll learn why relationship-building is at the heart of great leadership, how a programmatic approach to cybersecurity protects organizations, and why staying curious keeps you ahead in an ever-changing tech landscape.

 

Takeaways: 

  • How empathy and authenticity turn professional connections into lasting partnerships.
  • Why staying curious about people, not just technology, unlocks better advisory outcomes.
  • What a unified, programmatic approach to cybersecurity can accomplish for growing organizations.
  • How translating complex security issues into simple, actionable language builds client confidence.
  • Why giving back through community service strengthens both leadership and purpose.

Quote of the Show

  • “The benefits of being in the channel is that we can get all the information that we need of what's happening out there, bring those resources together, and tie it all in correctly for clients.” - Anita Patel

Find all episodes, show notes, and resources at: https://www.cdg.io/podcast/ 

Partner with us: https://www.cdg.io/partner-with-cyber-defense-group/ 

Links

  • LinkedIn: https://www.linkedin.com/in/anitavpatel/   
  • Company website: https://minervatecgroup.com/ 

Ways to Tune In

  • Spotify: https://open.spotify.com/show/1gIKsOyorKMzQA7wxck4dH?si=ff617df387aa401c 
  • Apple Podcasts: https://podcasts.apple.com/us/podcast/channel-security-secrets/id1826825461 
  • Amazon Music: https://music.amazon.com/podcasts/8703d3a3-4128-4691-8862-cb847f53f776/channel-security-secrets 
  • YouTube: https://www.youtube.com/@ChannelSecuritySecrets 
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1 month ago
43 minutes

Channel Security Secrets
Building a Scalable Business - Eric Brooker - Channel Security Secrets - Episode #12

What if the foundation of success in the channel wasn’t just strategy or technology, but building genuine, lasting relationships? 


In this episode of Channel Security Secrets, host Lou Rabon sits down with Eric Brooker, Founder and CEO of the Channel Standard, to explore how authenticity, curiosity, and structured planning shape the future of cybersecurity sales.

You will learn why relationships built without ulterior motives are critical, how evolving technologies like AI and cybersecurity are transforming the channel, and why empathy and trust are the ultimate differentiators in business.

Takeaways

  • Why building genuine, non-transactional relationships drives long-term success in the channel.
  • How curiosity and staying informed on AI and cybersecurity trends strengthen credibility with clients.
  • Why trusted advisors must align security solutions with business outcomes, not just technology.
  • How structured business planning supports resilience in an evolving security landscape.
  • Why empathy and understanding are essential in both leadership and client relationships.

Quote of the Show

  • “ The value of relationships is where I think many of us fail in sales, because we treat it like it's a transaction, and it's so much more than that.” - Eric Brooker

Find all episodes, show notes, and resources at: https://www.cdg.io/podcast/ 

Partner with us: https://www.cdg.io/partner-with-cyber-defense-group/ 

Links

  • LinkedIn: https://www.linkedin.com/in/ericbrooker/  
  • Podcast: https://podcasts.apple.com/us/podcast/counsel-culture-with-eric-brooker/id1528802328   
  • Book: https://www.amazon.com/You-Are-Enough-Overcoming-Worthiness/dp/B0CJF67ZTF  
  • Company website: https://www.thechannelstandard.com/  
  • Twitter: https://x.com/ericbrooker79  

Ways to Tune In

  • Spotify: https://open.spotify.com/show/1gIKsOyorKMzQA7wxck4dH?si=ff617df387aa401c 
  • Apple Podcasts: https://podcasts.apple.com/us/podcast/channel-security-secrets/id1826825461 
  • Amazon Music: https://music.amazon.com/podcasts/8703d3a3-4128-4691-8862-cb847f53f776/channel-security-secrets 
  • YouTube: https://www.youtube.com/@ChannelSecuritySecrets 
Show more...
1 month ago
48 minutes

Channel Security Secrets
Endurance is the Key to Success - Melanie Thomas - Channel Security Secrets - Episode #11

In this episode of Channel Security Secrets, Lou sits down with Melanie Thomas, Vice President of Cybersecurity at Bridgepointe Technologies, to explore how to succeed in one of the most complex and fast-changing industries. From harnessing chaos and mastering long sales cycles to navigating AI hype and cyber insurance, Melanie shares practical insights that every founder, advisor, and leader can put into action.

You’ll learn how to turn complexity into opportunity, communicate effectively with clients, and stay resilient in a high-pressure environment, all while keeping identity and data protection front and center.


 

Takeaways

  • Why transforming cybersecurity chaos into structured solutions builds trust and long-term success.
  • How teaching teams to communicate clearly with non-practitioners drives better client engagement.
  • What it takes to endure long sales cycles and win deals in cybersecurity.
  • Why AI is both an opportunity and a risk in shaping security strategies.
  • How identity and data-centric security are becoming the new front lines of defense.

Quote of the Show

  • “ Security is complex. There's hundreds of ways to do it, and everyone does it differently, so it's not one size fits all. Jump in, get someone to back you up and go from there.”  - Melanie Thomas

Find all episodes, show notes, and resources at: https://www.cdg.io/podcast/ 

Partner with us: https://www.cdg.io/partner-with-cyber-defense-group/ 

Links

  • LinkedIn: https://www.linkedin.com/in/themelaniethomas/  
  • Company website: https://bridgepointetechnologies.com/  

Ways to Tune In

  • Spotify: https://open.spotify.com/show/1gIKsOyorKMzQA7wxck4dH?si=ff617df387aa401c 
  • Apple Podcasts: https://podcasts.apple.com/us/podcast/channel-security-secrets/id1826825461 
  • Amazon Music: https://music.amazon.com/podcasts/8703d3a3-4128-4691-8862-cb847f53f776/channel-security-secrets 
  • YouTube: https://www.youtube.com/@ChannelSecuritySecrets 
Show more...
1 month ago
44 minutes

Channel Security Secrets
Bonus Episode: Inside Channel Security Secrets with Lou Rabon and Karen Sung

What if the key to selling cybersecurity wasn’t just about technology, but about uncovering the sales strategies that truly build trust and drive growth? In this special bonus episode of Channel Security Secrets, Lou Rabon and Karen Sung go live on International Podcast Day to celebrate podcasting, reflect on lessons learned, and share behind-the-scenes stories from building the show.

Channel Security Secrets is a one-of-a-kind security podcast focused on exposing the untold, critical insights from trusted advisors. Lou and Karen are the dynamic minds behind this podcast, Lou as host and Karen as the marketing strategist behind it all. We’re gonna be diving into their podcasting secrets and find out how Channel Security Secrets has worked for their company, Cyber Defense Group.

They share candid insights on:

  • How the podcast was launched and shaped
  • The lessons learned from trusted advisors in the channel
  • Why trust, resilience, and curiosity come up again and again in sales conversations
  • The behind-the-scenes challenges of making a podcast happen
  • Advice for other leaders thinking about starting their own show

Quote of the Show

  • “One of the recurring themes that I've heard is knowing when to say, I don't know, and then being someone that they can go to and to get the real answer, not the thing that's gonna make the salesperson the most money.” - Lou Rabon

Find all episodes, show notes, and resources at: https://www.cdg.io/podcast/ 

Partner with us: https://www.cdg.io/partner-with-cyber-defense-group/ 

Links

  • Lou’s LinkedIn: https://www.linkedin.com/in/lourabon/ 
  • Karen’s LinkedIn: https://www.linkedin.com/in/karen-sung/ 
  • Website: https://www.cdg.io/ 

Ways to Tune In

  • Spotify: https://open.spotify.com/show/1gIKsOyorKMzQA7wxck4dH?si=ff617df387aa401c 
  • Apple Podcasts: https://podcasts.apple.com/us/podcast/channel-security-secrets/id1826825461 
  • Amazon Music: https://music.amazon.com/podcasts/8703d3a3-4128-4691-8862-cb847f53f776/channel-security-secrets 
  • YouTube: https://www.youtube.com/@ChannelSecuritySecrets 
Show more...
1 month ago
33 minutes

Channel Security Secrets
Driving Client-Centric Cyber Solutions - Matt Kopp - Channel Security Secrets - Episode #10

How can trusted advisors move beyond transactions to become true partners in their clients’ technology journeys? In this episode of Channel Security Secrets, Lou sits down with Matt Kopp, Senior Vice President of Engineering at Convergent, to discuss the future of advisory services in IT and cybersecurity. Matt shares how focusing on client needs, aligning technology with business goals, and fostering long-term strategic relationships can set companies apart in today’s competitive market.


Listeners will hear how cybersecurity has become a critical differentiator, why trusted advisors play an essential role in shaping client roadmaps, and how AI is reshaping both opportunity and risk.


 

Takeaways

  • Why aligning technology with business outcomes builds stronger client partnerships.
  • How cybersecurity services like tabletop exercises and penetration tests uncover hidden risks.
  • What fostering long-term relationships with trusted advisors means for proactive problem-solving.
  • How trusted advisors can guide clients into modern solutions like SASE with informed questioning.
  • Why AI adoption demands strong data governance and careful security oversight.

Quote of the Show

  • “In the last three to five years, we’ve really focused on cyber because it's a differentiator for us, and it allows us to put our customers in a much better place than they are currently. ” - Matt Kopp

Find all episodes, show notes, and resources at: https://www.cdg.io/podcast/ 

Partner with us: https://www.cdg.io/partner-with-cyber-defense-group/ 

Links

  • LinkedIn: https://www.linkedin.com/in/themattkopp/  
  • Company website: https://askconvergent.com/ 
  • Twitter: https://x.com/themattkopp?lang=ar 

Ways to Tune In

  • Spotify: https://open.spotify.com/show/1gIKsOyorKMzQA7wxck4dH?si=ff617df387aa401c 
  • Apple Podcasts: https://podcasts.apple.com/us/podcast/channel-security-secrets/id1826825461 
  • Amazon Music: https://music.amazon.com/podcasts/8703d3a3-4128-4691-8862-cb847f53f776/channel-security-secrets 
  • YouTube: https://www.youtube.com/@ChannelSecuritySecrets 
Show more...
2 months ago
46 minutes

Channel Security Secrets
Curiosity as a Sales Advantage - Jacob Friedman - Channel Security Secrets - Episode #9

What if the single most important skill for success in cybersecurity sales wasn’t technical knowledge, but relentless curiosity? Get insider strategies from Jacob Friedman, Strategic Account Director at 3 Tree Tech, who shares how curiosity, mentorship, and trust are the keys to thriving in cybersecurity sales.

You’ll discover how to navigate the vendor landscape with confidence, build lasting client trust, and transform technical conversations into impactful business discussions. Walk away with actionable tips to sharpen your credibility, elevate client relationships, and grow your influence in the security space.

 

Takeaways

  • Why curiosity and continuous learning help you stay credible in a fast-moving security landscape.
  • How finding a mentor and engaging with the community accelerates growth in cybersecurity.
  • Why focusing on business outcomes makes conversations with executives more impactful.
  • How informed opinions, not blind vendor-agnosticism, create stronger client recommendations.
  • Why trust and honesty are the ultimate currency for long-term client relationships.

Quote of the Show

  • “ Part being continually curious is you start to understand that is security is achieved through defense and depth.” - Jacob Friedman

Find all episodes, show notes, and resources at: https://www.cdg.io/podcast/ 

Partner with us: https://www.cdg.io/partner-with-cyber-defense-group/ 

Links

  • LinkedIn: https://www.linkedin.com/in/jfriedmantech/  
  • Company website: https://www.3treetech.com/  
  • Infoseclive Youtube: https://www.youtube.com/@infoseclive 

Ways to Tune In

  • Spotify: https://open.spotify.com/show/1gIKsOyorKMzQA7wxck4dH?si=ff617df387aa401c 
  • Apple Podcasts: https://podcasts.apple.com/us/podcast/channel-security-secrets/id1826825461 
  • Amazon Music: https://music.amazon.com/podcasts/8703d3a3-4128-4691-8862-cb847f53f776/channel-security-secrets 
  • YouTube: https://www.youtube.com/@ChannelSecuritySecrets 

Click here to view the episode transcript.

Show more...
2 months ago
38 minutes

Channel Security Secrets
The Business of Client Trust - Eric Ludwig - Channel Security Secrets - Episode #8

How do trusted advisors build credibility and deliver meaningful impact in IT and cybersecurity? In this episode of Channel Security Secrets, I sit down with Eric Ludwig, Co-Founder of RISE Technology Advisors, to explore the principles and practices that drive success in technology advisory services.

Eric shares insights on the value of integrity, humility, and leveraging strong industry partnerships. We discuss how transparency with clients, continuous learning, and a proactive approach to cybersecurity are essential for trusted advisors. This episode is packed with actionable guidance for leaders and communicators looking to foster trust, adapt to evolving technology, and provide tailored solutions for their clients.

Takeaways

  • Why honesty and transparency are foundational to building client trust.
  • How humility and curiosity within teams foster continuous learning and adaptability.
  • What leveraging industry partnerships can accomplish in providing comprehensive client solutions.
  • Why understanding clients’ unique needs and pain points is critical for effective recommendations.
  • How proactive cybersecurity practices, including frameworks like the Cyber Defense Matrix, mitigate risk and strengthen client confidence.

Quote of the Show

  • “Don't be afraid to say, ‘I don't know.’ Then go out and create opportunity that is complimentary to what you do know.” - Eric Ludwig

Find all episodes, show notes, and resources at: https://www.cdg.io/podcast/ 

Partner with us: https://www.cdg.io/partner-with-cyber-defense-group/ 

Links

  • LinkedIn: https://www.linkedin.com/in/ericludwigchicago/  
  • Company website: https://risetechadvisors.com/ 

Ways to Tune In

  • Spotify: https://open.spotify.com/show/1gIKsOyorKMzQA7wxck4dH?si=ff617df387aa401c 
  • Apple Podcasts: https://podcasts.apple.com/us/podcast/channel-security-secrets/id1826825461 
  • Amazon Music: https://music.amazon.com/podcasts/8703d3a3-4128-4691-8862-cb847f53f776/channel-security-secrets 
  • YouTube: https://www.youtube.com/@ChannelSecuritySecrets 
Show more...
2 months ago
55 minutes

Channel Security Secrets
Beyond Transactional Selling - Dan Gill - Channel Security Secrets - Episode #7

With over 30 years of experience driving growth and innovation in the technology channel, Dan Gill has seen it all, and he’s sharing his playbook for success. In this episode of Channel Security Secrets, I sit down with Dan, CEO at Amplix, to explore his four pillars of growth and how they’re transforming the way trusted advisors succeed.

From customer-centric strategies to investing in team expertise, Dan provides practical insights into tackling today’s biggest cybersecurity challenges while embracing AI to improve efficiency and customer experience. Whether you’re a seasoned advisor or just getting started, this episode is packed with actionable guidance for building trust, driving growth, and staying competitive in a rapidly evolving market.


 

Takeaways

  •  Why putting the customer first builds long-term relationships and sustainable growth.
  • How investing in in-house expertise strengthens credibility and enables strategic conversations.
  • What AI’s role in efficiency, security, and customer service means for trusted advisors.
  • Why honest, transparent communication builds client trust in a crowded cybersecurity market.
  • How solution-based selling creates lasting value compared to transactional approaches.

Quote of the Show

  • “There's real ROI and there's a real business case you can make on creating efficiency in your customer service strategy and creating enhanced customer experiences.” - Dan Gill

Find all episodes, show notes, and resources at: https://www.cdg.io/podcast/ 

Partner with us: https://www.cdg.io/partner-with-cyber-defense-group/ 

Links

  • LinkedIn: https://www.linkedin.com/in/dan-gill-b07114/  
  • Twitter: https://x.com/dangill13  
  • Company website: https://amplix.com/ 

Ways to Tune In

  • Spotify: https://open.spotify.com/show/1gIKsOyorKMzQA7wxck4dH?si=ff617df387aa401c 
  • Apple Podcasts: https://podcasts.apple.com/us/podcast/channel-security-secrets/id1826825461 
  • Amazon Music: https://music.amazon.com/podcasts/8703d3a3-4128-4691-8862-cb847f53f776/channel-security-secrets 
  • YouTube: https://www.youtube.com/@ChannelSecuritySecrets 
Show more...
2 months ago
51 minutes

Channel Security Secrets
Own the Cybersecurity Conversation, Drive Sales - Alex Ryals - Channel Security Secrets - Episode #6

How can trusted advisors and channel leaders turn cybersecurity challenges into growth opportunities? In this episode of Channel Security Secrets, I sit down with Alex Ryals, Chief Information Security Officer at MicroAge, to explore actionable strategies for aligning sales, security, and continuous learning.

Alex shares how matching sales skills with security solutions, creating structured partner programs, and leveraging AI can help resellers and service providers thrive. From hands-on experience building cyber ranges to navigating global cybersecurity threats, this episode is packed with insights.

 

Takeaways

  • Why aligning sales team skills with security solutions is critical for revenue growth and partner success.
  • How starting small with focused vendor partnerships helps Trusted Advisors build confidence and expertise.
  • What a well-structured partner program, including training, rules of engagement, and deal registration, can accomplish.
  • How continuous learning and engagement with industry groups or conferences accelerates knowledge and network growth.
  • Why regular maintenance of security tools and strategic AI use helps prevent threats and misconfigurations.

Quote of the Show

  • “ If you're day one, my recommendation would be build a network of third party service providers that you can resell.” - Alex Ryals

Find all episodes, show notes, and resources at: https://www.cdg.io/podcast/ 

Partner with us: https://www.cdg.io/partner-with-cyber-defense-group/ 

Links

  • LinkedIn: https://www.linkedin.com/in/alex-ryals-cyber/  
  • Company website: https://microage.com/ 
  • Cybersecurity Decyphered: https://www.youtube.com/@CybersecurityDecyphered

Ways to Tune In

  • Spotify: https://open.spotify.com/show/1gIKsOyorKMzQA7wxck4dH?si=ff617df387aa401c 
  • Apple Podcasts: https://podcasts.apple.com/us/podcast/channel-security-secrets/id1826825461 
  • Amazon Music: https://music.amazon.com/podcasts/8703d3a3-4128-4691-8862-cb847f53f776/channel-security-secrets 
  • YouTube: https://www.youtube.com/@ChannelSecuritySecrets 
Show more...
3 months ago
44 minutes

Channel Security Secrets
Mastering the Fundamentals - Stephen Semmelroth - Channel Security Secrets - Episode #5

Take your cybersecurity knowledge to the next level with expert insights on how trusted advisors can confidently navigate security conversations and build lasting client relationships. In this episode of Channel Security Secrets, I sit down with Stephen Semmelroth, Vice President of Cloud Resilience at Avant Communications.

Stephen breaks down the essentials of cybersecurity fundamentals, shares proven sales strategies for building security services step-by-step, and explains how to overcome fear when dealing with complex security topics. If you want to stay ahead of industry shifts like AI-driven security trends and learn how to use visual tools to win deals, this episode is packed with actionable guidance for you.

Takeaways

  • How continuous learning and mentorship fuel expertise in a rapidly evolving cybersecurity field.
  • Why starting simple with security add-ons builds trust and competence in sales.
  • How using visual timelines creates urgency and aligns project milestones with client expectations.
  • Why adapting to generative AI and emerging tech trends is critical for modern security strategies.
  • What market consolidation means for cybersecurity vendors and trusted advisors preparing for change.


Find all episodes, show notes, and resources at: https://www.cdg.io/podcast/

Partner with us: https://www.cdg.io/partner-with-cyber-defense-group/


Quote of the Show

  • “ Oftentimes selling security is a part of the journey, it's not the destination. It unlocks all of these other doors, because it touches everything else that you're already doing.” - Stephen Semmelroth

Links

  • LinkedIn: https://www.linkedin.com/in/semmelroth/  
  • Twitter: https://x.com/diodepack  
  • Company website: https://goavant.net/   
  • Stephen’s website: https://stephensemmelroth.com/ 

Ways to Tune In

  • Spotify: https://open.spotify.com/show/1gIKsOyorKMzQA7wxck4dH?si=ff617df387aa401c 
  • Apple Podcasts: https://podcasts.apple.com/us/podcast/channel-security-secrets/id1826825461 
  • Amazon Music: https://music.amazon.com/podcasts/8703d3a3-4128-4691-8862-cb847f53f776/channel-security-secrets 
  • YouTube: https://www.youtube.com/@ChannelSecuritySecrets 
Show more...
3 months ago
56 minutes

Channel Security Secrets
Leading with Integrity - Stacey Horne - Channel Security Secrets - Episode #4

Want to build stronger client relationships while navigating the complexities of modern cybersecurity? In this episode of Channel Security Secrets, I sit down with Stacey Horne, President at Stillwater Ecosystem, to talk about the human side of cybersecurity, trust, empathy, and communication.

Stacey shares how humility and relationship-building are key drivers of business success in a high-stakes industry. We dive into the value of simplifying security conversations for executives, proactively strengthening defenses, and working within a strong partner ecosystem. From AI efficiency to risk-based communication, this episode is packed with practical strategies for trusted advisors.


 

Takeaways

  • Why trust and empathy are essential for building lasting client relationships in cybersecurity.
  • How simplifying cyber risk for executives improves decision-making and buy-in.
  • What it means to take proactive cybersecurity steps that deliver real business ROI.
  • Why a trusted partner ecosystem is critical to addressing evolving cyber risks.
  • How to use AI thoughtfully while prioritizing data privacy and team training.


Find all episodes, show notes, and resources at: https://www.cdg.io/podcast/

Partner with us: https://www.cdg.io/partner-with-cyber-defense-group/

Quote of the Show

  • “ The ability to be known allows for trust to build, and that's one of those key things that I've tried to base my relationships on as one is getting to know folks and then earning their trust over time.” - Stacey Horne

Links

  • LinkedIn: https://www.linkedin.com/in/stacey-horne-585b346/  
  • Company website: https://stillwater-ecosystem.com/ 

Ways to Tune In

  • Spotify: https://open.spotify.com/show/1gIKsOyorKMzQA7wxck4dH?si=ff617df387aa401c 
  • Apple Podcasts: https://podcasts.apple.com/us/podcast/channel-security-secrets/id1826825461 
  • Amazon Music: https://music.amazon.com/podcasts/8703d3a3-4128-4691-8862-cb847f53f776/channel-security-secrets 
  • YouTube: https://www.youtube.com/@ChannelSecuritySecrets 
Show more...
3 months ago
51 minutes

Channel Security Secrets
Proactive Cyber Defense - Tony Pietrocola - Channel Security Secrets - Episode #3

What does it really take to earn a customer's trust in today’s cybersecurity landscape? In this episode of Channel Security Secrets, I sit down with Tony Pietrocola, President at AgileBlue, to explore how a customer-obsessed mindset drives long-term success, not just in sales, but in lasting partnerships.

Tony unpacks how Trusted Advisors can build trust over time, start valuable security conversations even without deep technical knowledge, and use AI as a tool for smarter detection and response. From hiring exceptional talent to protecting clients through real-world challenges, Tony brings actionable wisdom and personal experience that will level up your strategy.


 

Takeaways

  • Why customer obsession is key to long-term trust and business resilience in cybersecurity.
  • How Trusted Advisors can confidently start security conversations and bring in experts as needed.
  • Why retaining top talent is critical for strong service and customer confidence.
  • How AI acts as a force multiplier to boost speed, accuracy, and human productivity.
  • What Tony’s own SIM-swapping experience reveals about real-world cyber threats and readiness.


Find all episodes, show notes, and resources at: https://www.cdg.io/podcast/

Partner with us: https://www.cdg.io/partner-with-cyber-defense-group/

Quote of the Show

  • “If you obsess over your customers, I don't see how you can't be successful.” - 

Links

  • LinkedIn: https://www.linkedin.com/in/tonypietrocola/  
  • Twitter: https://x.com/tpietrocola  
  • Company website: https://agileblue.com/ 

Ways to Tune In

  • Spotify: https://open.spotify.com/show/1gIKsOyorKMzQA7wxck4dH?si=ff617df387aa401c 
  • Apple Podcasts: https://podcasts.apple.com/us/podcast/channel-security-secrets/id1826825461 
  • Amazon Music: https://music.amazon.com/podcasts/8703d3a3-4128-4691-8862-cb847f53f776/channel-security-secrets 
  • YouTube: https://www.youtube.com/@ChannelSecuritySecrets 
Show more...
3 months ago
49 minutes

Channel Security Secrets
The Trusted Advisor Advantage - Rick Mischka - Channel Security Secrets - Episode #2

Ready to demystify cybersecurity and lead stronger, smarter conversations with clients? In this episode of Channel Security Secrets, I sit down with Rick Mischka, Cybersecurity SME at AVANT Communications and former U.S. Army Special Forces professional. Rick brings a unique perspective on translating complex security concepts into business-aligned value for trusted advisors and their customers.

We explore how asking the right questions, focusing on people and processes over just tools, and embracing continuous learning can elevate your cybersecurity approach. From simplifying security language to promoting mental health in high-stress roles, Rick’s insights are a must-hear for channel leaders looking to deepen their impact.

 


Takeaways

  • How translating technical jargon into business language creates more effective client conversations.
  • Why services and process-driven solutions reduce alert fatigue and improve security outcomes.
  • What asking open-ended, business-focused questions reveals about true customer needs.
  • Why mental health and self-awareness are critical for sustainable leadership in cybersecurity.
  • How AI can be used thoughtfully for smarter automation and data correlation.


Find all episodes, show notes, and resources at: https://www.cdg.io/podcast/

Partner with us: https://www.cdg.io/partner-with-cyber-defense-group/

Quote of the Show

  • “ My biggest push to the market is stop talking about technology, the technology changes every 18 months. Talk about the humans. ” - Rick Mischka

Links

  • LinkedIn: https://www.linkedin.com/in/rick-mischka/  
  • Company website: https://goavant.net/ 

Ways to Tune In

  • Spotify: https://open.spotify.com/show/1gIKsOyorKMzQA7wxck4dH?si=ff617df387aa401c 
  • Apple Podcasts: https://podcasts.apple.com/us/podcast/channel-security-secrets/id1826825461 
  • Amazon Music: https://music.amazon.com/podcasts/8703d3a3-4128-4691-8862-cb847f53f776/channel-security-secrets 
  • YouTube: https://www.youtube.com/@ChannelSecuritySecrets 
Show more...
3 months ago
46 minutes

Channel Security Secrets
Decoding Channel Success - Kameron Olsen - Channel Security Secrets - Episode #1

Ready to unlock long-term success in the channel? In this episode of Channel Security Secrets, I sit down with Kameron Olsen, President at The Channel Advisors, to explore what it takes to thrive in today’s cybersecurity landscape.

Kameron shares the critical mindset shifts needed to succeed, from adopting an ownership mentality to bridging the cybersecurity knowledge gap with confidence. We dig into how solution-based selling, continuous education, and strong mentorship can transform the way you build relationships and close deals in the channel. If you’re looking to take control of your growth and lead with purpose, this episode is your playbook.

Takeaways

  • Why defining your core values leads to better business and career decisions.
  • How consistent follow-up sets high-performing trusted advisors apart.
  • What it means to adopt an owner’s mindset and take full responsibility for outcomes.
  • How leveraging expert support bridges the cybersecurity knowledge gap.
  • Why a systematic, programmatic approach to security outperforms one-off solutions.


Find all episodes, show notes, and resources at: https://www.cdg.io/podcast/

Partner with us: https://www.cdg.io/partner-with-cyber-defense-group/

Quote of the Show
“ The channel is a great place to be. The future's bright and as long as you stay ahead of it and you put in time, learning, and education, the world's our oyster at this point.” - Kameron Olsen

Links

  • LinkedIn: https://www.linkedin.com/in/kameronolsen/  
  • Company website: https://www.thechanneladvisors.com/ 

Ways to Tune In

  • Spotify: https://open.spotify.com/show/1gIKsOyorKMzQA7wxck4dH?si=ff617df387aa401c 
  • Apple Podcasts: https://podcasts.apple.com/us/podcast/channel-security-secrets/id1826825461 
  • Amazon Music: https://music.amazon.com/podcasts/8703d3a3-4128-4691-8862-cb847f53f776/channel-security-secrets 
  • YouTube: https://www.youtube.com/@ChannelSecuritySecrets 
Show more...
4 months ago
53 minutes

Channel Security Secrets
Channel Security Secrets Trailer!

Welcome to Channel Security Secrets. Join host, Lou Rabon, each week to expose the untold secrets and critical insights from the minds shaping the future of cybersecurity sales in the trusted advisor channel. Channel Security Secrets is brought to you by Cyber Defense Group, on a mission to shift cybersecurity from reactive to resilient.

Show more...
4 months ago

Channel Security Secrets
Welcome to Channel Security Secrets. Join host, Lou Rabon, each week to expose the untold secrets and critical insights from the minds shaping the future of cybersecurity sales in the trusted advisor channel. Channel Security Secrets is brought to you by Cyber Defense Group, on a mission to shift cybersecurity from reactive to resilient. Explore all episodes and resources at: https://www.cdg.io/podcast/